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Prepared by Shahin Rasoulian
Session 10: Chapter 9
Communication 1
Fall 2015
Objectives
1. Understanding: the role of communication in
marketing, sales promotion, advertising, public relations
Session10
2
“If I was down to the last
dollar of my marketing
budget, I’d spend it on
PR!”
Bill Gates
Session10
3
Marketing Model
Session10
4
Business
Analysis
Objective
Planning
Implementation
Control
Market
Need
Demand
Consumers
Segments
Information system
Internal, secondary and
primary data
Marketing mix
Product | Price | Promotion |
Place | People | Personal selling
Communication Goals
5
Session10
Informing
about
products
Reminding
to buy
Persuading
to buy
Building
relationship
Communication strategies
6
Session10
Sales promotion
Advertising
Public relations
Sponsorship
Direct marketing
Interactive communication
Communication strategies
7
Session10
Sales promotion
Advertising
Public relations
Sponsorship
Direct marketing
Interactive communication
Communication strategies
8
Session10
Sales promotion
Advertising
Public relations
Sponsorship
Direct marketing
Interactive communication
Communication strategies
9
Session10
Sales promotion
Advertising
Public relations
Sponsorship
Direct marketing
Interactive communication

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Session 10