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RESIDENTIAL
&
COMMERCIAL
REAL ESTATE INSIGHTS
RESIDENTIAL REAL ESTATE
Key Insights
KEY INSIGHT
Realty investment decisions are as much emotional
as they are rational
Familiarity/experience over analytics/calculations
DEFINITION OF FAMILIARITY
Ancestral land, current home, current office, ex-
city of dwelling, native place – a place I am familiar
with
KEY INSIGHT
Investment radius not more than 10 km-20 km of
familiarity – in same city!
If investing outside current city, it would be a familiar city and not a city
where buyer has no family, friends or familiarity
LUXURY REAL ESTATE
Key Investment Payoff – Appreciation
Key Investment Criteria – Self Use
value of current house cannot be less than the one being considered for
purchase, if it is then self use becomes key criteria and not investment
LUXURY REAL ESTATE
Luxury real estate first use is always self use
Investment and yield come after self consumption
RATIONAL MOTIVATORS OF HOME BUYING
Budget
LocationSize
Home buying
behavior
cycle
WHICH MOTIVATION IS STRONGER
DEPENDS ON YOUR LIFE-STAGE
Budget
LocationSize
Home buying
behavior
cycle
FADS FOLKS
FINKS
THE KEY’S PROPRIETARY MODEL – KEY HOME BUYING LIFESTAGE CYCLESM
- FADS, FOLKS AND FINKS
WHICH MOTIVATION IS STRONGER
DEPENDS ON YOUR LIFE-STAGE
Budget
LocationSize
Home buying
behavior
cycle
FADS FOLKS
FINKS
FINKS – Families with no
kids, or with infants/toddlers
(pre school) – will never
stretch their budget as that
is limited and finite
FOLKS – Families with older school going kids – They shall
not budge from their chosen location as the location is close
to the kids’ school – hence this segment shall never
compromise on the location
FADS – Families with adult
kids – college going or
working (unmarried) –
cannot compromise on the
size of the apartment – as
their requirement is of more
number of rooms
SELF USE
Key influencers
• Life Stage
• Design and dwelling mindset (not discussed in this deck)
COMMERCIAL REAL ESTATE
Key Insights
ON SHOPPING MALLS
KEY INSIGHT
Mall visits are
Planned entertainment but
Unplanned shopping
KEY INSIGHT
Shopping in malls perceived differently from
shopping in stores for some key categories
PERCEPTION
Variety of stores is key in a mall
Store rent is key revenue earner
REALITY
Entertainment is the key trigger for a mall
Value adds can provide revenues
Category Clutter
Destination
Potential
Hi
Lo
HiLo
Lifestyle
Westside
Chroma
Footwear – specialist chain
Crossword
Landmark
Luxury Spa
Gym
Club
High end liquor and wine shop
Home Décor and furniture
Modern Retail Departmental Store
Big Bazaar
Shoprite
International Labels – entry level
A/X, Gap, Zara
Food Court of Specialty Restaurants
Indian Designer
Ritu Kumar/Ensemble
Apple – I-store – gadget mall
Car Showroom
BEFORE RESEARCH
Sans consumer feedback – IN YELLOW ABOVE
Assumptions before research
Frequency
Excitement
Hi
Lo
HiLo
Cosmetics
Bags and Purses
Home Decor
Footwear
Jewelry
Western Wear
Furnishing
Casual Indian Wear
Electronics
Books and Stationery
Gifts
Perfumes
Children’s Clothes
Grocery
EXCITEMENT BAROMETER
RELEVANT CATEGORIES
– AFTER RESEARCH
MALL = MISSION OUTING
Store = Mission Shopping
• Light
• Casual
• Happy
• Relaxed
• Maximize experiences
• Ad hoc purchase
• Wants pre-poned
• Low –medium ticket size
• Day well spent
• Goal oriented
• Mission
• Anticipating
• Contemplative
• Maximize Time
• Thought through buy
• Needs addressed
• Medium –high ticket size
• Money well spent
MINDSET DIFFERENCE
Mall Goer Store Shopper
Process Output

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RESIDENTIAL & COMMERCIAL REAL ESTATE INSIGHTS

  • 2.
  • 4. KEY INSIGHT Realty investment decisions are as much emotional as they are rational Familiarity/experience over analytics/calculations
  • 5. DEFINITION OF FAMILIARITY Ancestral land, current home, current office, ex- city of dwelling, native place – a place I am familiar with
  • 6. KEY INSIGHT Investment radius not more than 10 km-20 km of familiarity – in same city! If investing outside current city, it would be a familiar city and not a city where buyer has no family, friends or familiarity
  • 7. LUXURY REAL ESTATE Key Investment Payoff – Appreciation Key Investment Criteria – Self Use value of current house cannot be less than the one being considered for purchase, if it is then self use becomes key criteria and not investment
  • 8. LUXURY REAL ESTATE Luxury real estate first use is always self use Investment and yield come after self consumption
  • 9. RATIONAL MOTIVATORS OF HOME BUYING Budget LocationSize Home buying behavior cycle
  • 10. WHICH MOTIVATION IS STRONGER DEPENDS ON YOUR LIFE-STAGE Budget LocationSize Home buying behavior cycle FADS FOLKS FINKS THE KEY’S PROPRIETARY MODEL – KEY HOME BUYING LIFESTAGE CYCLESM - FADS, FOLKS AND FINKS
  • 11. WHICH MOTIVATION IS STRONGER DEPENDS ON YOUR LIFE-STAGE Budget LocationSize Home buying behavior cycle FADS FOLKS FINKS FINKS – Families with no kids, or with infants/toddlers (pre school) – will never stretch their budget as that is limited and finite FOLKS – Families with older school going kids – They shall not budge from their chosen location as the location is close to the kids’ school – hence this segment shall never compromise on the location FADS – Families with adult kids – college going or working (unmarried) – cannot compromise on the size of the apartment – as their requirement is of more number of rooms
  • 12. SELF USE Key influencers • Life Stage • Design and dwelling mindset (not discussed in this deck)
  • 15. KEY INSIGHT Mall visits are Planned entertainment but Unplanned shopping
  • 16. KEY INSIGHT Shopping in malls perceived differently from shopping in stores for some key categories
  • 17. PERCEPTION Variety of stores is key in a mall Store rent is key revenue earner
  • 18. REALITY Entertainment is the key trigger for a mall Value adds can provide revenues
  • 19. Category Clutter Destination Potential Hi Lo HiLo Lifestyle Westside Chroma Footwear – specialist chain Crossword Landmark Luxury Spa Gym Club High end liquor and wine shop Home Décor and furniture Modern Retail Departmental Store Big Bazaar Shoprite International Labels – entry level A/X, Gap, Zara Food Court of Specialty Restaurants Indian Designer Ritu Kumar/Ensemble Apple – I-store – gadget mall Car Showroom BEFORE RESEARCH Sans consumer feedback – IN YELLOW ABOVE Assumptions before research
  • 20. Frequency Excitement Hi Lo HiLo Cosmetics Bags and Purses Home Decor Footwear Jewelry Western Wear Furnishing Casual Indian Wear Electronics Books and Stationery Gifts Perfumes Children’s Clothes Grocery EXCITEMENT BAROMETER RELEVANT CATEGORIES – AFTER RESEARCH
  • 21. MALL = MISSION OUTING Store = Mission Shopping
  • 22. • Light • Casual • Happy • Relaxed • Maximize experiences • Ad hoc purchase • Wants pre-poned • Low –medium ticket size • Day well spent • Goal oriented • Mission • Anticipating • Contemplative • Maximize Time • Thought through buy • Needs addressed • Medium –high ticket size • Money well spent MINDSET DIFFERENCE Mall Goer Store Shopper Process Output