Projects done on time and under budget. Passionate about taking on projects of all sizes and kinds. Want to help.

1. Shalisha Erenberg
3150 N. Sheridan Rd. #22C, Chicago, IL 60657
773-701-0232
Shalisha.Erenberg@gmail.com
www.linkedin.com/in/shalishaerenberg
https://twitter.com/ShalishaE3
Junior Project Manager & Project Coordinator Overview:
Adept, agile and flexible and can change tack when necessary, all the while keeping a positive attitude and even keel. My
compass dictates that when I’m asked to get something done, as soon as possible is my mind set. Attention to detail and
being organized is a sign of respect. Lead projects in a way that delivers complete satisfaction to the client (stakeholder)
as well as to the internal team, increasing morale and retention rates.
Deliverables arrive on time and within budget to the client and team members feel appreciated and love every minute of
the journey. 360 satisfaction:
Qualification Brief:
 Experienced and energetic junior project manager / project coordinator with notable ability in conflict resolution
 Impressive talent in strengthening communication between departments, employees and management while
increasing overall productivity
 Dedicated to quality client service and achieving complete customer satisfaction
 Highly effective communicator with ability to clearly present concepts, regardless of complexity, to broad spectrum
of individuals
 Outstanding verbal and writing skills
 Languages include English, French and Spanish
Professional Experience:
IlliniCare Health – Chicago, IL Nov 2019 – Current
Program coordinator
IlliniCare Health is a part of CVS Health/Aetna
 Strongly collaborated with network operations team to produce quality training and standardized process
documentation
 Integrated information from unrelated sources, creating 19 standard operating procedure training templates outlining
best practices and ultimately saving significant communication time between health plans, network operations and
corporate team
 Substantially strengthened team knowledge and sharing through consistent strategic posting on SharePoint site
 Coordinated organization and cleanup of SharePoint ticket requests, improving tracking and resulting in quicker
turnaround
 Mentored and guided three new team members integrating recording of training session for purpose of upgrading
onboarding processes
Language Loop – Chicago, IL Oct 2014 – Current
Project lead and trainer
Innovative language skill acquisition organization thatcreates specialized curriculum for wide array of clients.Serving uni que needs of
global clients who come to the U.S. as well as clients going abroad for work or travel.
 Facilitate training, orientation and on-boarding programs for new, diverse staff from all over the globe
 Effectively prioritized workloads and schedules to maximize participation; garnered 50% participation rate
 Elicited requirements, validated expertise and developed story boards based on instructor best practices
MISSD – Chicago, IL (non-profit organization) Dec 2018 – Current
Program coordinator
MISSD is a unique 501c3 non-profitorganization dedicated to honoring the memoryof Stewart Dolin and other victims of akathisia by
raising awareness and educating the public aboutthe dangers ofakathisia.
 Collaborated with founder and executive director on gala fundraising event; handled silent auction program; created
ad and bid sheets using Microsoft Word and tracked donations in Microsoft Excel

2.  Updated and prepared PowerPoint presentation thanking donors at gala; wrote and sent thank you letters to donors
post event
 Helped develop social media strategy for increasing on-line SEO traffic
The Merion – Evanston, IL Jul 2016 – Jul 2017
Project coordinator
Leading and redefining whatsenior living looks like in the 21st
century. Creating a new approach to living out the golden years in
comfort, style, good health,through tasty dining,fun activities and meaningful friendships.
 Stepped into newly created position; coordinated multiple projects leading to increased sales, better overall
communication and positive customer service
o Generated and shared Salesforce reports with management team
o Coordinated multiple ongoing events, meetings and contract renewals
 Regularly updated Excel file with new market information to keep current and better understand target client base
 Coordinated logistics for two to three monthly events; organized and delivered programs to potential clients:
o Planned event with manager, prepared promotional and marketing materials, sent out invitations and
mailings and monitored attendance in Salesforce
o Reserved and set up event space, coordinated with other departments involved, ensured handouts were
strategically placed and welcomed and registered guests as they arrived
o Managed attendance, registration forms and followed up with team post event
 Kept supervisor and team members up to date with constant inflow of information and new prospects
 Anticipated needs and consistently reassessed changing priorities
 Analyzed and calculated quantitative results and wrote up qualitative observations of customer surveys to assess
what was going well and what needed improvement
 Created a welcoming and supportive environment for Merion residents
JCC Chicago – Skokie, IL (non-profit organization) Jun 2011 – Dec 2012
Program manager and junior projectmanager
Provides quality experiences that enrich the lives of 24,000 individuals,families and the communityat large. JCC's award -winning and
innovative programs are designed to meetthe needs ofeveryone from infants to adults.
 Met with management and assessed donor and Board recommendations to implement strategy for newly created
program
 Traveled to all sites to ensure successful implementation of shared curriculum and initiatives
 Coordinated cross-functional teams on project deliverable to 3,000 clients
 Managed operating budget of $100,000; negotiated deals to hire SME’s and deliver superior programs and
professional development for 200+ staff
 Created and showed PowerPoint presentation as part of opening ceremonies for in-service professional training for
200+ staff
 Hired staff and assigned resources to various sites based on need, ability and fit; retention rate rose 50%
HaZamir Chicago – Chicago, IL (non-profit organization) Aug 2008 – Apr 2013
Program coordinator
HaZamir is a network of choral chapters across the United States and Israel that provides teens with a high -level choral
experience. HaZamir transcends boundaries,giving teenagers a valuable and rare experience as an opportunityto forge close bonds
and unite in a common goal.
 After understanding mission of organization, assessed local market and built the Chicago chapter in partnership with
international executive director
 Targeted key players and met with organizations to promote mission and brand
 Communicated vision; recruited new members and doubled participation rate year over year in three years
 Organized local fund development and managed budget
Deloitte – Chicago, IL Sept 2002 – Aug 2006
Project lead and proofreader
Largestglobal professional services firm with revenues of$36.8 billion.Deloitte provides audit,tax, consulting,enterprise risk and
financial advisoryservices with more than 244,400 professionals globally.
 Communicated project scope and vision, getting team working together toward common goal
 Recruited team leaders; delegated responsibilities based on strengths; ensured tasks executed within budget
 Promoted and marketed interdepartmental service line to over 100 internal clients, increasing usage of our services
 Built trust through consistency in meetings and feedback; garnered 80% participation rate across five departments
 Ensured all financial statements, RFP’s, marketing materials and Webcasts were accurate and met Deloitte standards
before being sent to clients or posted on the Deloitte Intranet site; adept at shifting priorities based on deadlines
between audit, consulting, tax and marketing departments

3. Education:
 University of Chicago Booth School of Business – Chicago, IL (Dec 2005 – Jun 2008)
MBA in Managerial and Organizational Behavior, Entrepreneurship and Strategy
 University of Illinois – Champaign-Urbana, IL
MA in French Literature
 University of Chicago – Chicago, IL
BA in French Literature (with Honors)
Skill Keyword Summary:
Project management project coordination organize plan schedule communicate planning track facilitate drive growth
manage collaborate monitor measure logistics make decisions deliver operations achieve goals customer service
administrator coordinate project planning business analysis requirements gathering resource management training
documentation best practices Word Excel PowerPoint Outlook SharePoint telecommuting Zoom