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Empowering Digital India With CloudStack

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Empowering Digital India With CloudStack

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CSC E-Governance India is leading the game in bringing G2C & B2C services across the nation on a digital marketplace that enables citizens to avail services from the comfort of their neighbourhood kiosk called Common Service Centers. The digital platform enables and empowers the lives of millions of Indians to access services in the modern digital world. In this talk, Abhishek shares insights on how CSC harnesses the power of CloudStack to underpin the services delivery and build a government community cloud for powering applications which aid in building a digitally inclusive ecosystem.

Abhishek is the CTO with CSC e-Governance Services India a special purpose vehicle under the Ministry of Electronics & Information Technology, Govt of India. He runs the technology behind CSC which drives the world’s largest front end service delivery points to deliver government & business services across the nation reaching the remotest of the country on a digital format. CSC's Digital platform supports multi domain products & services ranging from government, business, aadhaar, insurance, travel, education, utilities, bill payments, fintech apps for banking services delivery. Prior to CSC he worked with the UIDAI, where he was engaged as member of the technology team that built Aadhaar, during his Aadhaar days he was involved in building the Aadhaar Biometric Attendance system, Digital Life Certificate & several other exciting and challenging projects which were widely adopted across the nation. He previously did his bachelors in engineering from BITS Mesra and passionately participates in Application Architecture, Product Design & Development, Big Data Analysis and specializes in Product Strategy, Strategic Tech Planning & Technology Leadership.

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CloudStack Collaboration Conference 2022 took place on 14th-16th November in Sofia, Bulgaria and virtually. The day saw a hybrid get-together of the global CloudStack community hosting 370 attendees. The event hosted 43 sessions from leading CloudStack experts, users and skilful engineers from the open-source world, which included: technical talks, user stories, new features and integrations presentations and more.

CSC E-Governance India is leading the game in bringing G2C & B2C services across the nation on a digital marketplace that enables citizens to avail services from the comfort of their neighbourhood kiosk called Common Service Centers. The digital platform enables and empowers the lives of millions of Indians to access services in the modern digital world. In this talk, Abhishek shares insights on how CSC harnesses the power of CloudStack to underpin the services delivery and build a government community cloud for powering applications which aid in building a digitally inclusive ecosystem.

Abhishek is the CTO with CSC e-Governance Services India a special purpose vehicle under the Ministry of Electronics & Information Technology, Govt of India. He runs the technology behind CSC which drives the world’s largest front end service delivery points to deliver government & business services across the nation reaching the remotest of the country on a digital format. CSC's Digital platform supports multi domain products & services ranging from government, business, aadhaar, insurance, travel, education, utilities, bill payments, fintech apps for banking services delivery. Prior to CSC he worked with the UIDAI, where he was engaged as member of the technology team that built Aadhaar, during his Aadhaar days he was involved in building the Aadhaar Biometric Attendance system, Digital Life Certificate & several other exciting and challenging projects which were widely adopted across the nation. He previously did his bachelors in engineering from BITS Mesra and passionately participates in Application Architecture, Product Design & Development, Big Data Analysis and specializes in Product Strategy, Strategic Tech Planning & Technology Leadership.

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CloudStack Collaboration Conference 2022 took place on 14th-16th November in Sofia, Bulgaria and virtually. The day saw a hybrid get-together of the global CloudStack community hosting 370 attendees. The event hosted 43 sessions from leading CloudStack experts, users and skilful engineers from the open-source world, which included: technical talks, user stories, new features and integrations presentations and more.

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Empowering Digital India With CloudStack

  1. 1. #CSCollab22 15th Nov, 2022 Empowering Digital India with CloudStack. Abhishek Ranjan CTO, CSC E-Governance India abhishekranjan I Sofia, Bulgaria
  2. 2. Location types 52 Metropolitan Cities, 7935 Towns & Cities, 679 thousand villages Mobile More than 1 billion mobile subscribers are now active Population 1.38 billion As per records the current population is 1.38 billion in the year 2021 of which 34.9% live in urban areas while 65.1% in rural locations. Female 48.1 % Male 51.9 % Bank Accounts 21 million above 15 years are unbanked, recently 336 million were introduced into formal banking system between 2015-2019 Urban 483 million. 233 million Males 219 million Females Rural 900 million. 463 million Males 434 million Females Geography I
  3. 3. mission mode project under Digital India created as frontend access points for service delivery across the nation physical facilities for delivering Government of India e-Services to rural and remote locations, where availability of computers & Internet was negligible or mostly absent delivery of essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services, apart from host of B2C services to citizens in rural and remote areas of the country common service centre 2015 2022 100 thousand kiosks 28 million e-transactions 541 thousand active kiosks 389 million e-transactions 2 Transparent & simple 4 Cost effective 6 Time & location convenience 1 elimitates multiple visit 3 User friendly & convenient 5 Across the counter services I
  4. 4. csc coverage I 82% Male 18% Female CSC has vibrant ecosystem comprising of VLEs, government agencies, service providers 541,024 75.9% Rural users, 24.1% Urban users Village Level Entrepreneurs 283 thousand Local bodies with an average of 1 VLE/ 2000 Rural citizens 18 - 30 yrs 31 50 yrs 50+ yrs 49.2 % 43.6 % 7.2 % User with more than 1500+ customer transactions Averaging 700- 1500 customer interactions Less than 700 customer service transactions 29% Type A 39% Type B 32% Type C Catering to an average of 200+ million citizens every month across the nation
  5. 5. business portfolio I Citizens can conveniently avail G2C services from nearby CSC Kiosk like Passport, Pan, Birth, Death, Land , Transport., Election, UID Government Services Multiple business services including utility bill payments, Insurance, Travel, Telecom etc. Business Services connecting citizens in rural and remote areas, particularly women and marginalized communities, with mainstream financial services like banking, pension Financial Inclusion Healthcare solutions like tele-medicine, diagnostic services and generic medicine services to the masses in rural and remote areas of the country Healthcare Uses ICT to create awareness and empowers citizens on digital technologies, financial management, legal rights & education services Education Enables a platform for rural products & services to be made accessible to the urban markets E-Commerce
  6. 6. csc timeline I 2019 100 million transactions worth 590 million USD - 200K kiosk 2022 2021 2020 2019 2018 2020 250 million transactions worth 1 billion USD - 370K kiosk 2021 300 million transactions worth 1.8 billion USD - 400K kiosks 2022 360 million transactions worth 3 billion USD - 540K kiosk 2018 70 million transactions worth 470 million USD -120K kiosk
  7. 7. cloudstack implementation Setup distributed across two Data centre Infrastructure 62 dedicated compute machines 20K Ghz of CPU & 20 TB Ram Compute Instances 29 dedicated storage nodes adding 600 TB of storage Storage Instances 01 02 03 6 dedicated Next Gen UTM 4 dedicated WAF Perimeter Security Multiple private links and muti tier uplink Network 04 05 I
  8. 8. thank You for watching! I

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