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Foresighting the future
to create actionable innovation
SWISSED20 – Swiss Society of Systems Engineering, Zürich
16 September 2020
Dr. Tamara Carleton
Innovation Leadership Group
Presented by
Dr. Shaun West, HSLU
Dr. William Cockayne
Stanford University
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Purpose
To understand Actionable Foresight so that it can be applied within a Swiss context
The Call to Action
Introduction to the actionable foresight
Lessons from industry and university programs
Creating Actionable Foresight within a Swiss context
Our Vision
We need to be
better at thinking
and acting "in the
long term" within
a Swiss context
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Marc Wetli / NZZ
«Der Schweiz fehlt oft
der Mut, gross zu denken»
Michael Hengartner
Der neue Präsident des ETH-Rats
https://nzzas.nzz.ch/schweiz/michael-hengartner-der-schweiz-fehlt-oft-der-mut-ld.1571539
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
«We have a process
we call Trees, Plants,
and Seeds.»
Bracken Darrel
CEO of Logitech
https://monocle.com/radio/shows/the-chiefs/13/
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
A working definition of foresight, which provides foundation for vision-led innovation
FORESIGHT: the ability to plan from the future
• A mix of mindset and methodology: an imaginative and analytical view
of the future with the practice of looking backward across the change
• Provides decision points today that define future opportunity and action
• Embraces ambiguity as part of decision making, collaboration,
leadership, invention, exploration, along with customer research,
dialogue, and testing
Source: Innovation Leadership Group LLC
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
The original three-horizon framework
Consultants introduced the model to understand how companies sustain growth
© All Rights Reserved - McKinsey
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Facebook CEO Zuckerberg presents a 10-year roadmap showing three horizons
He defined H1 as ecosystems, H2 as products, H3 as technologies
Facebook described its business
to developers in three horizons:
• H3 is where the company
develops new products that
it hopes to put in users' hands
• H2 are products that have 1
Billion users
• H1 are services with 1 Billion
users that generate a profit
© All Rights Reserved - Facebook
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Different activities, skills and metrics occur at each horizon, and across boundaries
Companies may use different labels to understand each horizon, and move it forward
CHF $ €
Productize
New markets
New biz dev
M&A
Labs
R&D
Emtech
Sustain Grow Evolve
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Different activities, skills and metrics occur at each horizon, and across boundaries
Companies may use different labels to understand each horizon, and move it forward
CHF $ €
Productize
New markets
New biz dev
M&A
Labs
R&D
Emtech
Sustain Grow Evolve
Where do your
revolutionary ideas,
teams, and talent
come from?
And how do
you make
radical innovation
actionable?
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
METHODOLOGY
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Methodology
Action research has been our approach to advancing the existing playbook
Stanford Foresight & Innovation program
with over 500 students (Cockayne)
Industry projects - Airbus, Syngenta,
AB Volvo, Nestlé Purina (Carleton)
Year-long Masters project focused on
Future Customers (West)
5
PERSPECTIVE OPPORTUNITY SOLUTION TEAM VISION
Playbook for
Strategic Foresight
and Innovation
METHOD SHORTCUTS
https://innovation.io/playbook/
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
OBSERVATIONS
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
We gathered data from multiple Stanford programs run across two years
Over 400 high school & college students used four horizons to deliver moonshot-level solutions
ShipBuildImagine
© All Rights Reserved - William Cockayne
Students with no experience in imagining "almost impossible" (Jeff Bezos of Amazon) opportunities
created visionary solutions and created actionable plans to reach forward and reason back
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
We sifted through data from radical innovation progrems with industrial partners
Four major programs run by the Innovation Leadership Group served as framing tools
Across the four organizational- and team-centric programs, the fundamental question always
circled back to “How do we continuously look for our next potential opportunity?”
© All Rights Reserved – Tamara Carleton / All Logos and Branding rights reserved by respective owners
Empowering a team of
innovation leaders to build
for radical future needs.
Building an organizational
ability in radical innovation
with nascent executives
Building three radical
innovation teams that take
the entire company into
the far future, starting now
Enabling the organization
to go “beyond trends” to
develop a future product
focus and internal ability.
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
We gathered data from the year-long project with Future Customers at the core
The focus was mobility in the future city in a Swiss context
bag support access to person
parking booking access to vehicle
Building to Building mobility space recognition
search waiting time
announcement
cancellation report service
find service order and pay service
book/reserve service energy management
building and city related information doors and windows opening/closing
fail-safe technology blocking
check-in/out temporary locking
delivery
call the elevator, floor choice navigation/ virtual assistant
private cabin notification of arrival
ads service group meeting
visualizing kids safety
Halting/failure response people flow
job-done-tracker plan the visit
be on time space management
Mood settings (ADD-ONs)
top
good
very
interesting
userspecific
4. Results
Smart journey of the Future 11
bag support access to person
parking booking access to vehicle
Building to Building mobility space recognition
search waiting time
announcement
cancellation report service
find service order and pay service
book/reserve service energy management
building and city related information doors and windows opening/closing
fail-safe technology blocking
check-in/out temporary locking
delivery
call the elevator, floor choice navigation/ virtual assistant
private cabin notification of arrival
ads service group meeting
visualizing kids safety
Halting/failure response people flow
job-done-tracker plan the visit
be on time space management
Mood settings (ADD-ONs)
top
good
very
interesting
userspecific
Why do I
need it?That’s
cool!
When I
get it?
How about
this?
Imagine: ideation and evaluation Solution concept: define
For people and business
Future Journey Maps provided rich insights into "tomorrow's" everyday life, from H1 to H4
Entirely new actionable solutions were imagined
and built from tying horizon 4 back to today
© All Rights Reserved – Shaun West / All Logos and Branding rights reserved by respective owners
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
REFLECTIONS
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
We added a fourth horizon to show where visionary innovation begins & leads H3 invention
H4 sources = the "almost impossible", science fiction, edge communities, step changes…
TODAY
Develop testable
perspectives
on the long-term
(horizon 3)
Chase new growth
opportunities for
the mid-term
(horizon 2)
Deliver product &
service solutions
in the near-term
(horizon 1)
Imagine the
impossible over
the horizon
(horizon 4)
H1 H4H3H2
Visionary leadership,
exploration, and
moonshot research
© All Rights Reserved - William Cockayne & Tamara Carleton
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
Reflections
Adding the fourth-horizon aligns a Swiss Context with proven Actionable Foresight
Leaders of industry and academy say we need a new future-focus
Building imagination into daily practice enables us to think beyond
Corporations have been consistently investing in long-term success
The long-view can drive decisions in every timeframe, including today
Our Vision
We need to be
better at thinking
and acting "in the
long term" within
a Swiss context
SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West
For more information please visit slideshare.net/ShaunWest
Who we are…
Collaboration is key with the development of shared foresight

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Foresighting the Future to Create Actionable Innovation

  • 1. Foresighting the future to create actionable innovation SWISSED20 – Swiss Society of Systems Engineering, Zürich 16 September 2020 Dr. Tamara Carleton Innovation Leadership Group Presented by Dr. Shaun West, HSLU Dr. William Cockayne Stanford University
  • 2. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Purpose To understand Actionable Foresight so that it can be applied within a Swiss context The Call to Action Introduction to the actionable foresight Lessons from industry and university programs Creating Actionable Foresight within a Swiss context Our Vision We need to be better at thinking and acting "in the long term" within a Swiss context
  • 3. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Marc Wetli / NZZ «Der Schweiz fehlt oft der Mut, gross zu denken» Michael Hengartner Der neue Präsident des ETH-Rats https://nzzas.nzz.ch/schweiz/michael-hengartner-der-schweiz-fehlt-oft-der-mut-ld.1571539
  • 4. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West «We have a process we call Trees, Plants, and Seeds.» Bracken Darrel CEO of Logitech https://monocle.com/radio/shows/the-chiefs/13/
  • 5. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West A working definition of foresight, which provides foundation for vision-led innovation FORESIGHT: the ability to plan from the future • A mix of mindset and methodology: an imaginative and analytical view of the future with the practice of looking backward across the change • Provides decision points today that define future opportunity and action • Embraces ambiguity as part of decision making, collaboration, leadership, invention, exploration, along with customer research, dialogue, and testing Source: Innovation Leadership Group LLC
  • 6. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West The original three-horizon framework Consultants introduced the model to understand how companies sustain growth © All Rights Reserved - McKinsey
  • 7. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Facebook CEO Zuckerberg presents a 10-year roadmap showing three horizons He defined H1 as ecosystems, H2 as products, H3 as technologies Facebook described its business to developers in three horizons: • H3 is where the company develops new products that it hopes to put in users' hands • H2 are products that have 1 Billion users • H1 are services with 1 Billion users that generate a profit © All Rights Reserved - Facebook
  • 8. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Different activities, skills and metrics occur at each horizon, and across boundaries Companies may use different labels to understand each horizon, and move it forward CHF $ € Productize New markets New biz dev M&A Labs R&D Emtech Sustain Grow Evolve
  • 9. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Different activities, skills and metrics occur at each horizon, and across boundaries Companies may use different labels to understand each horizon, and move it forward CHF $ € Productize New markets New biz dev M&A Labs R&D Emtech Sustain Grow Evolve Where do your revolutionary ideas, teams, and talent come from? And how do you make radical innovation actionable?
  • 10. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West METHODOLOGY
  • 11. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Methodology Action research has been our approach to advancing the existing playbook Stanford Foresight & Innovation program with over 500 students (Cockayne) Industry projects - Airbus, Syngenta, AB Volvo, Nestlé Purina (Carleton) Year-long Masters project focused on Future Customers (West) 5 PERSPECTIVE OPPORTUNITY SOLUTION TEAM VISION Playbook for Strategic Foresight and Innovation METHOD SHORTCUTS https://innovation.io/playbook/
  • 12. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West OBSERVATIONS
  • 13. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West We gathered data from multiple Stanford programs run across two years Over 400 high school & college students used four horizons to deliver moonshot-level solutions ShipBuildImagine © All Rights Reserved - William Cockayne Students with no experience in imagining "almost impossible" (Jeff Bezos of Amazon) opportunities created visionary solutions and created actionable plans to reach forward and reason back
  • 14. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West We sifted through data from radical innovation progrems with industrial partners Four major programs run by the Innovation Leadership Group served as framing tools Across the four organizational- and team-centric programs, the fundamental question always circled back to “How do we continuously look for our next potential opportunity?” © All Rights Reserved – Tamara Carleton / All Logos and Branding rights reserved by respective owners Empowering a team of innovation leaders to build for radical future needs. Building an organizational ability in radical innovation with nascent executives Building three radical innovation teams that take the entire company into the far future, starting now Enabling the organization to go “beyond trends” to develop a future product focus and internal ability.
  • 15. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West We gathered data from the year-long project with Future Customers at the core The focus was mobility in the future city in a Swiss context bag support access to person parking booking access to vehicle Building to Building mobility space recognition search waiting time announcement cancellation report service find service order and pay service book/reserve service energy management building and city related information doors and windows opening/closing fail-safe technology blocking check-in/out temporary locking delivery call the elevator, floor choice navigation/ virtual assistant private cabin notification of arrival ads service group meeting visualizing kids safety Halting/failure response people flow job-done-tracker plan the visit be on time space management Mood settings (ADD-ONs) top good very interesting userspecific 4. Results Smart journey of the Future 11 bag support access to person parking booking access to vehicle Building to Building mobility space recognition search waiting time announcement cancellation report service find service order and pay service book/reserve service energy management building and city related information doors and windows opening/closing fail-safe technology blocking check-in/out temporary locking delivery call the elevator, floor choice navigation/ virtual assistant private cabin notification of arrival ads service group meeting visualizing kids safety Halting/failure response people flow job-done-tracker plan the visit be on time space management Mood settings (ADD-ONs) top good very interesting userspecific Why do I need it?That’s cool! When I get it? How about this? Imagine: ideation and evaluation Solution concept: define For people and business Future Journey Maps provided rich insights into "tomorrow's" everyday life, from H1 to H4 Entirely new actionable solutions were imagined and built from tying horizon 4 back to today © All Rights Reserved – Shaun West / All Logos and Branding rights reserved by respective owners
  • 16. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West REFLECTIONS
  • 17. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West We added a fourth horizon to show where visionary innovation begins & leads H3 invention H4 sources = the "almost impossible", science fiction, edge communities, step changes… TODAY Develop testable perspectives on the long-term (horizon 3) Chase new growth opportunities for the mid-term (horizon 2) Deliver product & service solutions in the near-term (horizon 1) Imagine the impossible over the horizon (horizon 4) H1 H4H3H2 Visionary leadership, exploration, and moonshot research © All Rights Reserved - William Cockayne & Tamara Carleton
  • 18. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West Reflections Adding the fourth-horizon aligns a Swiss Context with proven Actionable Foresight Leaders of industry and academy say we need a new future-focus Building imagination into daily practice enables us to think beyond Corporations have been consistently investing in long-term success The long-view can drive decisions in every timeframe, including today Our Vision We need to be better at thinking and acting "in the long term" within a Swiss context
  • 19. SWISSED20 – Swiss Society of Systems Engineering, Zürich, Zürich, 16 September 2020| Dr Shaun West For more information please visit slideshare.net/ShaunWest Who we are… Collaboration is key with the development of shared foresight