1. Brought to you by:
SCF Venice Career Resource Center

2. Liz Cotner & Audrey Lucas

3. Liz Cotner, Assistant Director of Human Resources
Audrey Lucas, Human Resources Generalist

4. The Resort at Longboat Key Club
• Secluded on a barrier island in the Gulf of Mexico, The
Resort at Longboat Key Club is a AAA Four-Diamond
Sarasota resort that encompasses 410 acres of lush
lawns and pristine beachfront with authentic Old
Florida boardwalks.
• Along the breathtaking ocean views, our guests enjoy
oversized accommodations with private balconies, six
restaurants, and year-round activities from 45 holes of
premier golf to our full-service beachfront offering a
full spectrum of water sports and relaxation.

5. The Beginning
• When thinking about designing a resume, think about
your story
• Who are you?
• Name, location, phone number, email address, LinkedIn URL
or e-portfolio link
• What experience(s) do you have?
• Internships; Military; Volunteer; Professional Associations
• What do you excel at?
• Software
• Specific Projects

6. The Middle: Different Types of Resumes
 Chronological
 Most commonly used
 This is the most preferred style of resume by
employers as it provides a quick snapshot of
work history
 Great for candidates with a solid work history
and no lapses between employment
 Functional
 This type of resume lists skills and
experience first and does not hyper focus the
dates in which you have been employed.
Employment history is listed secondary and
under skills
 Great for individuals who have lapses in their
employment, recent college grad or limited
experience
 Combination
 This type of resume exposes both your skills
and experience along with listing your work
history in chronological order.
 Ideal for the candidate who would like to
customize their resume for a specific job
opening and tells a story to the hiring team
 Targeted
 This resume type is customized in detail
regarding the position you are seeking.
Everything on the resume is a mirror to the
job responsibilities.
 Those candidates seeking this type of resume
should be aware that this is the most time-
consuming resume to create, however, may
yield the best results.

7. Examples of Resumes

8. Chronological Resume

9. Functional Resume

10. Combination Resume

11. Targeted Resume

12. Example of a poorly
written resume.

13. The End: Key Points for Employers
• Detail Orientated vs Lack of Detail
• Include numbers/statistics
• Length of time
• ROI
• 1 page vs 2 page
• Experience level

14. We’re here to help!
• Thank you for attending today’s HR Panel and
engaging in our Resume session.
• HR Longboat Key Club Contact Information for an
onsite tour or internship/career opportunity
• Audrey Lucas, Human Resources Generalist
• 941-387-1668

15. Antonia Quiros & Adriana Restrepo

16. The dread over cover letters... Every time you sit down
to write one you probably browse cover letter
examples online, get overwhelmed and maybe ask
these questions…
• Does anyone really read these?
• Wouldn’t it be easier to let my resume speak for
itself?

17. Why are Cover Letters Important
• For some hiring managers, they’re the most important part of
your applications.
• While it’s easier to let your resume speak for itself, adding a cover
letter allows you to share more details not included on your
resume.
• You can showcase why they should hire you, and make yourself
stand out above all the other candidates.
• First impressions are important. A cover letter can allow an
employer to get to know you and attract their interest.

18. What Should I Include on
my Cover Letter
• In a cover letter, an applicant states why they are best suited to
be awarded the job they are seeking. It is advisable to make the
cover letter clear, brief and to the point.
• Briefly outline your skills and experiences.
• Demonstrate your desire to work for the employer.
• Explain anomalies that may stand out in a resume such as gaps
of employment.
• Identify specific ways your expertise can benefit the
organization.

19. Keys to a Perfect Cover Letter
Understand what the Cover Letter Must Achieve:
A cover letter is basically a sales letter. You are trying to motivate a
specific action- an invitation for an interview.
Know Your Stuff:
Avoid using generic types of mass produced cover letters. Each cover
letter should be customized for each individual employer and
include a statement on why you are attracted to the position and
company.
Be Strong, Confident and Professional:
Your goal is to describe briefly how you heard about the position
and why you are interested in it. You should be confident without
being arrogant, keep it polished and professional, mention only
positive things and be formal yet friendly and open.

20. Keys to a Perfect Cover Letter
Highlight What is Most Relevant:
A Cover letter shouldn’t be longer than one page – perhaps 3 or 4
paragraphs- and should include your signature. Recruiters are pressed for
time and often only have time to skim though applications. Use statistics,
highlight statements, or bullets to make sure that vital information can be
easily spotted.
Check Grammar and Spelling:
The smallest grammatical error on your part can call your professionalism
and attention to detail into question by discouraging a hiring manager
from contacting you for an interview. Always spell check your document,
you can even ask friends and family to proof read your letter before
sending it to an employer.

21. Keys to a Perfect Cover Letter
Follow Up:
In addition to expressing gratitude for the hiring manager’s time and
interest ,
Close your letter by outlining your next steps. Be proactive by stating
when you will contact him or her to follow up.
Don’t forget to include a contact number and e-mail where you can be
reached in case the company would like to get in contact with you.
Be sure to follow up with the employer via phone or email in 2-3 weeks if
you have not heard from them.

22. Mari Jo Flanagan

23. INSIGHT AND TECHNIQUES

24. Some Facts of Interviewing
• Interviews are the most widely used process for
screening job applicants.
• They provide the most direct information about a
candidate’s background, personality, and skills.
• The purpose of an interview is to receive the job
offer.

25. Ask Yourself
• What is your employment objective and how
does it relate to the position and the employer?
• What is your educational background and how
does it relate to the position and the employer?
• What is your work experience?
• What are your abilities and skills?
Always be able to give examples!

26. Know the Employer
Research! Research! Research!
• Prepare to demonstrate your knowledge of the
job and the company
• Prepare to give reasons for your interest in
working in that job and that company
• Develop questions in advance to ask about the
job and the organization

27. Prepare for your Interview
Situational Knowledge
• Where/when the interview takes place
• Arrive 10 minutes early!
Written Preparation
• Take extra resumes, references, etc.
• Make notes
• Ask questions

28. More Preparing
Mental Preparation
• Learn about the company
• Practice a mock interview
Physical Preparation
• Get plenty of rest
• Dress for success – Corporate Culture

29. Types of Interviews
• Basic/traditional interview
• Telephone interview
• Group interview
• Interview during a meal or social
occasion
• Serial interview

30. 5 Stages of the Interview Process
Stages 1 & 2
THE ICEBREAKER
• Greeting /Handshake
• First Impressions
• Small talk
YOUR QUALIFICATIONS AND INTEREST
• Abilities, Skills, and Work Experience
• Accomplishments and Activities
• Goals

31. Stage 3
THE ORGANIZATION AND THE JOB
The Employer may test your knowledge of the
company - directly or indirectly
• Why do you want to work for this company?
• What do you know about this department?
• What is your geographic preference?
• Are you willing to relocate?

32. Stage 4
THIS IS YOUR CHANCE TO ASK QUESTIONS
• What type of on-the-job training do you provide?”
• How is a new person integrated into the organization?
• What makes [use the name of the company] different from its
competitors?”
• How would you describe the corporate culture at [use the name
of the company]?

33. Charm the Interviewer
• What are your expectations of the employees in your
company?
• What do you think are the strengths and weaknesses of
your organization?
• Describe a typical day on the job in this position.
BUT - DON’T ASK ABOUT SALARY AND BENEFITS
UNTIL YOU HAVE A JOB OFFER.

34. Stage 5
CLOSING AND FOLLOW-UP
• Find out who makes next move
• Thank the interviewer for his/her time
• Go home and evaluate your performance
• Send a thank you note within 24 hours

35. Typical Interview Questions
1. In your own words, define the word “challenging”. Tell
me about the most challenging course you have ever
taken and how you met that challenge.
2. Tell me about a job or difficult course where you picked
up things more quickly than others.
3. Give an example of a specific job condition, task, or
assignment that was particularly displeasing and what
did you do about it.

36. Tips for Successful Interviewing
• Interviewing is a two-way process
• Never give “yes” or “no” answers
• Listen carefully and react
• Use specific examples to make your case
• The interview begins the minute you drive onto
the company property.
• Be positive!
• Say “Please” and “Thank You”

37. Tips for Successful Interviewing
• Think like an employer
• Don’t criticize past experiences
• Be aware of illegal questions
• Maintain professionalism, even if the employer does not
• Be prepared for the unexpected
• Be aware of body language
• Be well-groomed
• Practice your handshake
• Look people in the eye

38. Just Remember…
• BE CONFIDENT – Sell Yourself!
• ENJOY the interviewing process but take it
seriously
• When in doubt… MOCK INTERVIEW!

39. The SKY Family YMCA
Stephanie Deiter, SPHR,
SHRM-SCP
Director of Human Resources
www.swflymca.org/about-us/careers

40. We’re more than a gym…
•Serving the Venice community for almost 50 years.
•Branch locations in Venice, Englewood, Fort Myers & Bonita Springs
•SKY Academy Charter Schools in Venice and Englewood
•Afterschool programs as far reaching as LaBelle and Moorehaven
•Approximately 450 employees, for many a first time employer
•Largest childcare provider in south Sarasota County
•Serve children and families from 6 weeks of age to seniors
•Programs include childcare, afterschool, sports, aquatics, gymnastics and wellness
•Most children receive their first sports awards and swim lessons at a Y
•One of 17 (3rd in the nation) for our medically based wellness programs, leading the
pack in diabetes prevention classes.
•Summer camps in all locations provide care for over 1000 youth
www.swflymca.com

41. When in doubt, leave it out…
Follow me @HRSphrkle
www.linkedin.com/in/sdeiter
sdeiter@veniceymca.org

42. Social Media for Job Seekers
Dos and Don’tsDo
 Use social media to show knowledge in your field & to network
 Set up a LinkedIn account, with a strong summary-this is your online resume
 Join and participate in groups related to your career interests.
 Get as many LinkedIn references as you can, and write references for others without being
asked.
 Follow companies in your industry
 Do searches for keywords relevant to what you're looking for, and connect with people
 Start a Twitter account
 Do searches for those keywords and relevant companies (and use hashtags*), follow
them.
 Tweet and retweet links to articles relevant to your followers' interests.
 Comment on tweets and ask followers relevant questions.

43.  Don't forget that everything you put online stays out there…for a very long time
 Don't use a physical attribute-flaunting photo, behavior inconsistent with goals
 Don't refer to yourself in your LinkedIn profile or Twitter headline as
"unemployed” or "job seeker."
 Don't throw every noun you can think of to describe yourself in your Twitter
profile. Find the balance…
“Cat lover, coffee drinker, foodie, musician, friend, presenter, dog walker”
 Or confuse people…
“Transforming unconscious survival patterns into strategic (authentic) leadership by
harmonizing your thinking (IQ), feelings (EQ), communication and actions”
 Don't forget to check out other social networking sites too
 Don't just broadcast stuff
 Don't start an account and never update it
Social Media Don’ts

44. Social Media for Employees
Now that you’ve got the job, the rules don’t really change
Remember that you represent the organization-even when you aren’t at work.
Important tips
 Do use a different profile or account for your personal connections.
 Do keep your posts and photos consistent with the organization’s mission
 Do pick a screen name that represents you and your company well
 Don’t use photos, videos, or images that are not authorized or might require a release
 Don't approach strangers and ask them to be friends with you just to promote your products or
services.
 Do recognize that you are personally responsible for the content you publish on social media
sites
 Do keep in mind when using social media, other policies apply to its use
 Do remember that accessing any social media site or online communication tool for personal
purposes while at work may be prohibited.
 Do check out the people who want to follow you or be your friend.
 Don't put anything on the Internet that you don't want your future boss, current client or
potential clients to read.
 Never post when you're overly-tired, jet lagged, intoxicated, angry or upset.

45. Tips on E-mail Etiquette
 Have a professional email address
 Understand the difference between “To” and “CC.”
 Keep messages brief and to the point.
 Don’t discuss multiple subjects in a single message.
 Reply in a timely manner.
 Be mindful of your tone.
 Don’t use e-mail to criticize others.
 Don’t reply in anger.
 Don’t overuse “reply to all.”
 Don’t forward chain letters.

46. Email Etiquette Continued…
 Don’t “copy up” as a means of coercion.
 Don’t overuse the “high priority” flag.
 Don’t write in ALL CAPS.
 Don’t send or forward emails containing libelous, defamatory,
offensive or obscene remarks.
 Remember that company e-mail isn’t private.
 Use a signature with your contact information.
 Provide “if-then” options.
 Use your spell-checker.
 Re-read your e-mail (and then read it again) before you send it.
 Don’t copy others’ emails from a mass email for your benefit.
 When sending groups, respect the privacy of others and BCC emails
when appropriate.