1. To whomit mayconcern,
I have had the pleasure of workingwithShaynaLawlerforseveral yearsnow.Iworkedalongsideheras
a team memberandlateras hermanager.She isthe definitionof superstaremployee.Shaynahas
demonstratedall the valuesof anhonest,loyal,anddedicatedemployee.Herworkethicisunmatched
and she doesnottake shortcuts. She has wonemployeeof the monthmultiple timessince we began
the recognitionprogram.Ashergeneral managerIentrustedherasmy leadtrainer.She was
responsible fortrainingeveryemployee thatIhiredinthe frontof house.Duringhertime astrainerwe
had an Applebee’sBrandAssessmentconductedbycorporate auditorsonstore operations.Some of the
teammembersonthe floorthat day were new andonlyhadthe trainingfromShayna.We scoredan
85.1 out of 100. Thisqualifiedusasa “green”store forthe year.I attribute alot of the successof that
auditto Shayna’sabilitytoarticulate whatisexpectedof teammembersfromdayone.She isthe
employeethatyoucan relyonas a managerto make sure thingsare runningsmoothly.Inmany
instancesshe wasbasicallythe floormanagerdue tothe manageron dutybeingheldupinthe kitchen.
Shaynahas become a neighborhoodexpertoneveryfrontof house positionandexpeditor.Her
leadershipandexpertise iswell knownandrespectedthroughoutthe store bythe managementaswell
as fellowteammembers.Iconsiderheranextensionof the managementteam.Ihave full confidence
that Shaynawill have asuccessful careerandwill be anindispensable memberof the companyshe joins.
Edward C.BurnettJr.
General Manager
Applebee’sBarandGrill
1355 Apalachee Parkway
Tallahassee,FL32301
(850) 980- 4084