1. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
SHEETAL RANE
Local Address
A-101, Shushila Pride-I,
1St
Floor, Sahkar Nagar,
Virar (East),
Thane-401303
9004010134
SUMMARY OF EXPERIENCE
• Experienced professional attuned to the ever demanding and challenging field of
Hospitality, Aviation, Customer Relationship & Administration.
• Over 5yrs &8mnths of experience in Real Estate, Aviation& Administration with
excellent team building abilities and strong leadership skills
• Consistently demonstrate exceptional knowledge and sound decision-making
abilities in the following areas:
Team Building
Customer Relation
Strategic Planning
On Time Performance
Quality Improvement
Problem Analysis & Resolution
QUALIFICATION
Sr.no. Qualification University/Board
Year of
Passing
Percentage
1 T.Y.BA
MUMBAI
UNIVERSITY
2007 60.00%
2 HSC
Maharashtra State
Board
2004 62.10%
3 SSC
Maharashtra State
Board
2002 65.40%
ADDITIONAL QUALIFICATION
Diploma in Computer Operation and Application ( Basic )
Diploma in Internet Application ( Basic )
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2. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
PROFESSIONAL EXPERIENCE
1) Livewel aviation Pvt ltd. International Airport Andheri East (Mumbai)
(Apr 2007-Apr 2010)
About the Company: Livewel Aviation cherishes being the largest Ground Handling
Services Company in India for over a decade in South East Asia
Customer Service executive –Indian Airlines, Srilankan Airlines, Pakistan Airlines.
Handling Passenger arrival and Departure.
Responsible for Checking Passport and Document on the counter.
Issuing Boarding card to Passenger of particular flight.
Immigration Clearance.
Getting Custom Clearance for arrival and departure.
Boarding of passenger to the aircraft.
Handling VIP guest and physically challenged guests as well.
Co-ordination with different departments for daily operations.
Handling guest queries, guest requirements &satisfaction
2) Indiabulls Real Estate (I) Pvt.Ltd.Lower Parel, Mumbai.
(May 2010 –Jan2011)
About the Company: - Indiabulls Real Estate is one of the largest real estate company
in India with development project spread across the India.
Frontdesk Executive:
Handling all internal & external calls & queries.
Responsible for answering and attending to incoming and outgoing calls.
Responsible for greeting and directing guest and staff.
Responded and attended to different complaints, service issues and other
general questions or concerns.
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3. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
2) Jones Lang LaSalle .Lower Parel, Mumbai.
(Feb 2011 –Oct 2011)
About the Company: - Jones Lang LaSalle is a Financial and Professional services
firm specializing in real eastates services.
Frontdesk Executive:
Preparing monthly all access swipe report & absconding employees report.
Handling all internal & external calls & queries.
Issuing id & access card to the employees & also preparing the access card on the
ZICOM software.
Providing Visitor Pass to visitor.
Maintaining a record of inward and outward courier.
Updating the attendance of the house-keeping staff on weekly basis.
Maintaining a record of lanyards, newspaper, Xerox machine reading, cafeteria
consumption, florist, medicine distributed & water consumption details.
Co-ordinating with the administration dept for the client visit.
Maintaining & handling stationery records.
Regular round ups on the floor.
3) Lodha Builders,Mahalaxmi(E),Mumbai
(Nov 2011-Current)
Front desk Executive (Admin& HR): Lodha Aqua Sales Office, Dahisar (E),Mumbai
Handling all internal & external calls & queries.
Operating EPBX system.
Interacting with the walk-in clients and giving them preliminary information of
the concerned project.
Calling the clients for their feedback and appointments.
Maintaining a daily walk-in, booking & revisit report on the Sales force software.
Preparing monthly billing report for site and sending it to HO.
Issuing stationery and providing assistance to the employee at the site.
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4. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
Handling customer walk-ins & guiding them regarding the project.
Maintaining a record of inward and outward courier.
Updating the attendance of the house-keeping & pantry staff on weekly basis.
Maintaining a record of lanyards, newspaper, Xerox machine reading, cafeteria
consumption, florist, and medicine distributed & water consumption details.
Co-ordinating with vendor’s on a regular basis.
Maintaining & handling stationery records.
Maintaining a daily walk-in, booking & revisit report on the Sales force software.
Checking the bills received from the vendor and sending it to the HO
Issuing Checks to the vendors after received from the HO.
Handling all maintenance issues at the site and getting it solved through the
respective vendors.
Working on SAP software for admin related daily work.
Providing Provisions & Budget inputs to HO.
Sales Launches – Prelaunch/soft launch/ hardcore launch/ Exhibitions (not
only for sales but for project offices also)
Inventory management.
Providing Provisions & Budget inputs to HO.
Sales Launches – Prelaunch/soft launch/ hardcore launch/ Exhibitions (not
only for sales but for project offices also)
Coordination with sales & marketing team/ vendors for launches.
Material/resources/equipments/manpower arrangements for launches.
Ensuring all set up and execution on the day of launches.
Processing all bills in respect of administrations activities for material or
resources arranged for launches.
Bill Payments – Statutory bills/ non statutory (common vendor bills).
New site or sales office Set up
Arranging & coordinating all admin relates services in order to start new site
office/ sales office as and when required. Arranging all facilities like telephone
& internet connections, IT infrastructure equipments like PCs, Printer, Fax
machines, ACs etc.
PERSONAL INFORMATION
• Languages known: English, Hindi & Marathi.
• Date of Birth is 1st
January 1987.
• Nationality: Indian
• Computer skills: MS-Office 2007,Excel
• Marital Status: Single
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5. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
OTHER SKILLS
• Candle Making, Painting, Gift Making.
• Best out of waste, Rangoli, Flower Making.
OBJECTIVE
Wish to work in an environment, which will provide me with scope for development of
my skills and capabilities. Wish to find myself in a position, which demands effective
responsibilities and extensive levels of decision making, to exceed all expectations of
each and every client all the time, to offer the industry as the best product and to setup
exceptional service standards. Believe in multi talent and ready to handle any task
given with quick solutions.
DECALRATION
I hereby certify that the particulars given by me are true and accurate with the best of
my knowledge in the event of being selected; I assure you that I shall endeavor to
discharge my duties to the entire satisfaction of the organization.
Sheetal Shankar Rane Place: Mumbai Date:
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6. Sheetal Shankar Rane Sheetal.rane01@gmail.com Tel: 9004010134
OTHER SKILLS
• Candle Making, Painting, Gift Making.
• Best out of waste, Rangoli, Flower Making.
OBJECTIVE
Wish to work in an environment, which will provide me with scope for development of
my skills and capabilities. Wish to find myself in a position, which demands effective
responsibilities and extensive levels of decision making, to exceed all expectations of
each and every client all the time, to offer the industry as the best product and to setup
exceptional service standards. Believe in multi talent and ready to handle any task
given with quick solutions.
DECALRATION
I hereby certify that the particulars given by me are true and accurate with the best of
my knowledge in the event of being selected; I assure you that I shall endeavor to
discharge my duties to the entire satisfaction of the organization.
Sheetal Shankar Rane Place: Mumbai Date:
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