1. Shelby Carpenter shelbycarpenter@outback.com
Clearwater,Florida (727) 798-7905
A versatile andskilledhospitalityprofessional with14-yearcareerinfoodpreparation,and
kitchen,banquetandala carte operationsforleadingrestaurants.Culinaryinnovatorknownfor
producingtop-quality,creativeproductscontributingtorevenue growthwhilesimultaneously
reducingfoodandlaborcosts. Provenabilitytoeffectivelyleadmulti-outletcasual diningand
high-volume operations.Superiorleadership,coachingandteambuildingskillsfrequently
praisedbyseniormanagement.
Key Areas of Expertise
Menu Design/Development Resource Procurement/Inventory
Staffing/Training/Instructing Budgeting/P&LManagement
Catering/Banquets/Events CustomerService/GuestRelations
DiningRoom/KitchenOperations KitchenDesign/Layout
Experience
Outback Steakhouse
Chef / OutbackCateringandResearch & Development June 11-Current
Planningandexecutionof CateringeventsincludingOutbackSteakhouseProAm,
OutbackBowl and Bloomin’BrandsIPO
DevelopedmenuforOutbackSteakBarConcept
Assisted withtrainingandimplementationatstore level
ResearchandDevelopmentresponsibilitiesinclude assistingBloomin’Brands
Executive Vice Presidentof R&Dwithmenuinnovationfornew concept,supportfor
Outback Steakhouse,OutbackSteakhouse InternationalandBonefishGrill
2. Front Burner Brands
Chef / TrainingCoordinator August 10-June 11
DevelopedtrainingmaterialsandkitchensystemsforNew GourmetBurgerQuickCasual
Concept
Oversee all kitchenoperations,menudevelopment,purchasing,andstaff development
Lee Roy Selmons
Executive Chef June 09 - June 10
Oversee all kitchenoperationsinhigh-volume setting,includingquality,executionandfinancial
responsibility.Supervise 6restaurantsandmanage recruiting,scheduling,training,purchasing,
inventory,sanitation,menuresearch/development,seasonal promotions,price structuring,and
food/laborcosts.Full P&Lresponsibility.
Designedandimplementedacreative menuwiththe use of fresh,andunique
ingredientstoprovide anextraordinarydiningexperience withaModernSouthernflair
Developmentof systemsandqualitystandardsandinsuredefficientandflawless
operations
Trainedemployeesincustomerservice andfoodpreparationproceduresinlinewith
high-endestablishmentstandards
Cost Analysis:Consistentlymetorremainedunderbudgetonall controllableexpenses
Procurement:responsible forensuringthe procurementprocessisexecutedtomeetthe
needsof the restaurantwhile maintainingaprofit
The FillingStation580
Chef / Owner April 08 – May 09
Directedall strategicplanningand budgetinginitiatives,withautonomousdecision-making
authorityinfacilityoperations,fieldmanagement,marketing,sales,purchasing,PR,customer
care, qualityassurance,riskmanagement,renovationsandHR.
Coordinatedwitharchitectsandpre-openingmarketingstaff duringthe
construction/opening anddevisedabrandevolutioninitiative thatcreatedaneasily
recognizable corporate image of aqualityandhighlyenjoyable diningexperience
Introducedthe Curbside Service conceptwithafocusonmarketinghigh-quality,
appetizingtakeoutdinnersforworkingfamilies,increasingtakeoutrevenues
Revampedthe entire fieldsupportstructure,installednew operatingprocedures,
refreshedthe restaurantdesignandupgradedqualitystandards
3. Loweredthe operatingcostbyrenegotiating/consolidatingmajorcontractswith
national suppliersandvendors
Outback Steakhouse
Executive Chef /OutbackCatering April 96 – March 09
Planning,OrganizingandExecutingall OutbackSteakhouse Marquee Events:
OutbackPro- Am, OutbackBowl
Local MarketingEventsformarketsfromGainesville toFt.Myers
For Profit,CateredEventsinthe FloridaMarkets
PlanningandOrganizingOperationsforOutbackSteakhouseConcessions(Tropicana
Field,LegendsField,St.Pete TimesForum)
Developmentof SystemsandQualityStandards
Responsible forP&L(Labor,Costof Goods,Profitability)
Training and Accomplishments
ResearchandDevelopmentteamforOutbackSteakhouse andOSI,Inc.
Coordinationof AdvertisementandMarketingPhotoShoots
NewMenuDevelopment,ConsumerTastingandTesting
Execute HighProfile DinnersforExecutivesandTheirGuests(PresidentBush,
Admiral Fallon,JohnGruden,MarioAndretti)
DesignedKitchenandCreatedMenuforT.Pepin'sHospitalityCenter
Computerproficienciesinclude:MSWord, Excel,OutlookExpress,Caterease,Posi,CostGuard.