1. Sheyenne Yawn
Outgoing. Friendly. Team player. Leader. Striving for succeess
sheyenne.yawn@smail.rasmussen.edu
HOME PHONE 3525470695
PERMANENT ADDRESS
11467 NW 193RD ST
Micanopy, Florida 32667
United States
Objective Statement
Seeking position as a receptionist/office associate. Articulate, personable hospitality professional who displays initiative and is well
organized.
Summary Of Qualifications
Results-driven Customer Service Professional with self-confidence, integrity, and commitment to customer service excellence.
Creative, pragmatic and proactive problem-solver; Organized and attentive to detail, with demonstrated time management skills.
Strong research, mediation, and negotiation skills gained from work place experience.
Education And Training
College Education
Rasmussen College Ocala, FL (Currently doing online classes)
• January 2016-Present
High School Education
North Marion High School
• August 2009-May 2014
• Graduated June 5th, 2014
Computer Skills
Thorough knowledge of Microsoft Word and PowerPoint.
Employment Experience
Mid-Fla Heating & Air Gainesville, FL October 2015-Current
Air conditioning company that services all of Marion County and Alachua County. Growing business and seeking employment
constantly for technicians and installers.
AR/Billing Department
Starting off at Mid-Fla I was in the dispatching/customer service rep position, and then a month later I got moved into the AR/Billing
department. I help the Accounting Manager in invoicing out the daily service and maintenance calls, taking payments over the phone,
calling to collect payments. and doing the weekly deposit.
Dillards Ocala, FL June 2015-August 2015
A retail company carrying all the latest clothing brands, accessories, and make-up.
Customer Service
Answering and directing phone calls, gift wrapping, assisting the secretary and managers with projects and daily duties that needed to
be done. Counting out the register and doing the daily add up of money and deposits.

2. Artsy Abode
Selling all the top brands now; Jack Rodgers, Lilly Pulitzer, Alex and Ani, Vera Bradley, and Pandora.
Sales Associate
Customer Service. Team associate. Sales floor associate, assisiting customers in helping finding their needs.
Sports Authority Ocala, FL July 2014-June 2015
Retail, sporting goods store.
Cashier/Sales Associate
As a cashier/sales associate for Sports Authority I helped the customers find what they were looking for, or I helped them order it
online. We had a rewards program called our LOYALTY program that we were encouraged to sign everyone up on. I would count up
my drawer every night, help count the registers on my morning shifts, and make sure everything was good in the front of the store in
the mornings, and at night when closing time came around.
References
References Available by Request