Why should you wikify organizational content

2. Wikification of Organizational Content
Web 2.0 is about Collaboration

3. Why use Wikis?
• Facilitates collaborative working
• Fast and real-time working
• Allows use of Multimedia (images, audio and video)
• Allows users to rate and comment on the content (thus
provides faster end user feedback)
• Ability to change part of the content (provided they are
added as child pages of the main content) without
disturbing all of the content as a whole (like in case of
documents)
• One true version of content available rather than
existence of different versions of it with different
stakeholders

4. Why do I have a problem with
Documents?
Author
Reviewer 1
Reviewer 2
Document 0.1
sent for review
Document 0.2
sent to
Reviewer 2 with
changes from
Reviewer 1
Document 0.x
sent to the
author for
changes
In case there aren’t any more
reviewers!
Author changes and
resends for a re-
review and it may
undergo numerous
iterations before
getting published

5. Now working with Wikis
Author 1
Author 2
Author 3
Reviewer 1
Reviewer 2
Reviewer 3
Multiple authors can build a single
piece of content. Author 1 can add
the parent page and the rest can
add child pages. Reviewers can edit
content in real time

6. Risks of working with Wikis
• Learning to work on wikis may take some time
for technology averse users
• Unauthorized modification to content has to
be regulated through user access
• Users need to collaborate on the structure of
the parent and subsequent child pages for an
effective wiki

7. So what can I add as wikis?
• Policy
• Processes
• Minutes of Meeting
• Manual
• Guideline
• Lessons Learnt
• Best Practice
and much more

8. To know more about wikification of
organizational content, mail me –
malhotrashilpa@hotmail.com
Thank You