SlideShare une entreprise Scribd logo
1  sur  32
Tactics To Reduce
Barriers to Conversion
Welcome!
5 Tactics to Reduce Barriers to
Conversion
Sean Cook, CEO of ShopVisible




                                  2
Tactic 1
           3
Optimize Product Search




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   4
Why?
                                        • 66% of shoppers begin product
                                            research online.


                                        • For those shoppers who begin
                                            product research via Google,
                                            37% move on to a retail hub.


COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037             5
6
How?
• If on a commerce platform:
   • Single product found redirect - take searchers directly to the

       product page.

   • Enhanced product weighting – put most searched for items on top.

• If using an in-house solution:
   • Talk to specialized solution vendors.



  COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037      7
8
Tactic 2
           9
Include Ratings & Reviews




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   10
Why?
• Approximately 50% of U.S. Online Shoppers use
  ratings and reviews to inform purchasing decisions
  monthly.

• Shopper-generated content helps improve product
  pages, credibility and SEO.




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   11
How?
• Offer shoppers incentives
  for posting reviews.

• Create review categories
  to make them more
  accurate and helpful.

• Display reviews
  prominently on the product
  page.




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   12
Tactic 3
           13
Implement Social Sign-In




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   14
Why?


                                                      Barriers annoy
                                                      consumers and lead to
                                                      cart abandonment.




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037            15
66% of consumers
                                                     prefer to use an
                                                     existing account rather
                                                     than create a new one.
                                                                        - Blue Research




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037                   16
What does this mean to you?

• Average page views increase 150%
   by shopper logins via social
   credentials.
   - Gigya



• Conversion rates increase 10-50%                                1.46 BILLION
                                                                     USERS
   for marketers using social sign-in.
   - Janrain




 COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037                  17
How?
• If on a commerce platform:
     • Implement their native functionality, if available.
     • Leverage partnerships they have with vendors.


• If using an in-house solution:
     • Talk to specialized solution vendors.


COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   18
Tactic 4
           19
Make The Checkout Form Simple




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   20
Why?

                                                            Average cart
          65%                                               abandonment rates




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037              21
How?
• Eliminate unnecessary elements – don’t take the
  shopper out of checkout.


• Keep the shopper on a clear checkout path and
  provide confirmation along the way.


• Visually highlight payment icons and trust badges.

COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   22
COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   23
COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   24
Tactic 5
           25
Increase Payment Options




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   26
Why?
• Speed. Reduce friction to make checkout fast.

• Convenience. Make shopping easy and enjoyable.

• Flexibility. Give shoppers options on how to pay.




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   27
ShopVisible Study : Alternative Payments

                                                                 Web-Only Transactions
                                                                 •   62% Credit Card
                                                                 •   38% Alternative Payment
                                                                     o   17% PayPal
                                                                     o   13% Amazon
                                                                     o   8% Google Checkout




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037                                 28
ShopVisible Study : Alternative Payments

                                                                 Mobile Transactions
                                                                 •   78% Alternative Payment
                                                                     o   46% PayPal
                                                                     o   32% Amazon Payments
                                                                 •   22% Credit Card




COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037                                 29
CHECKOUT




Align Options To User Experience
Our study showed mobile users preferred “single click”
alternative payment options on mobile devices.



   COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037              30
How?
• If on a commerce platform:
     • Talk to your provider about enabling the functionality of
          your site(s).

• If using an in-house solution:
     • Contact alternative payment providers directly.
     • Their directions take you through implementation.



COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037   31
Thank You!




     Sean Cook
        CEO
 www.shopvisible.com
    @ShopVisible

Contenu connexe

Tendances

Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
Rockbridge Associates, Inc.
 
Loyalty programs
Loyalty programsLoyalty programs
Loyalty programs
Omar Vite
 
The future of retail michael weissman svic presentation
The future of retail   michael weissman svic presentationThe future of retail   michael weissman svic presentation
The future of retail michael weissman svic presentation
Michael Weissman
 

Tendances (20)

Amazon Payments
Amazon PaymentsAmazon Payments
Amazon Payments
 
Amazon payments (Sean Casey)
Amazon payments (Sean Casey)Amazon payments (Sean Casey)
Amazon payments (Sean Casey)
 
Elevate your customer experience with digital tools
Elevate your customer experience with digital toolsElevate your customer experience with digital tools
Elevate your customer experience with digital tools
 
Your 2020 guide to a successful e commerce holiday planning
Your 2020 guide to a successful e commerce holiday planningYour 2020 guide to a successful e commerce holiday planning
Your 2020 guide to a successful e commerce holiday planning
 
Retailer information | The 360 Mall
Retailer information | The 360 MallRetailer information | The 360 Mall
Retailer information | The 360 Mall
 
Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
Showrooming vs. Webrooming: The Effect of Multichannel Information Search on ...
 
Research online purchase offline what share of your customers buy in store a...
Research online purchase offline  what share of your customers buy in store a...Research online purchase offline  what share of your customers buy in store a...
Research online purchase offline what share of your customers buy in store a...
 
6 Ways to Stop Ecommerce Shopping Cart Abandonment
6 Ways to Stop Ecommerce Shopping Cart Abandonment6 Ways to Stop Ecommerce Shopping Cart Abandonment
6 Ways to Stop Ecommerce Shopping Cart Abandonment
 
Omnichannel
OmnichannelOmnichannel
Omnichannel
 
Loyalty programs
Loyalty programsLoyalty programs
Loyalty programs
 
The 7 Pillars Of Ecommerce
The 7 Pillars Of EcommerceThe 7 Pillars Of Ecommerce
The 7 Pillars Of Ecommerce
 
Online trends & insights (Rebecca de Freitas)
Online trends & insights (Rebecca de Freitas)Online trends & insights (Rebecca de Freitas)
Online trends & insights (Rebecca de Freitas)
 
How Online Research Influencing Offline Purchase
How Online Research Influencing Offline PurchaseHow Online Research Influencing Offline Purchase
How Online Research Influencing Offline Purchase
 
Optimize Your Mobile Shopping Experience
Optimize Your Mobile Shopping ExperienceOptimize Your Mobile Shopping Experience
Optimize Your Mobile Shopping Experience
 
10 Amazing Facts About eCommerce That You’ve Probably Never Heard
10 Amazing Facts About eCommerce That You’ve Probably Never Heard10 Amazing Facts About eCommerce That You’ve Probably Never Heard
10 Amazing Facts About eCommerce That You’ve Probably Never Heard
 
IS20G11 - Turn Up the Volume! 3 Rockstar Tactics to Close More Deals with Co...
IS20G11 - Turn Up the Volume!  3 Rockstar Tactics to Close More Deals with Co...IS20G11 - Turn Up the Volume!  3 Rockstar Tactics to Close More Deals with Co...
IS20G11 - Turn Up the Volume! 3 Rockstar Tactics to Close More Deals with Co...
 
The future of retail michael weissman svic presentation
The future of retail   michael weissman svic presentationThe future of retail   michael weissman svic presentation
The future of retail michael weissman svic presentation
 
Field Notes From Adventures in B2B eCommerce
Field Notes From Adventures in B2B eCommerceField Notes From Adventures in B2B eCommerce
Field Notes From Adventures in B2B eCommerce
 
Three Proven Ways to Increase Consumer Confidence and Drive Revenue
Three Proven Ways to Increase Consumer Confidence and Drive RevenueThree Proven Ways to Increase Consumer Confidence and Drive Revenue
Three Proven Ways to Increase Consumer Confidence and Drive Revenue
 
Eshopping1
Eshopping1Eshopping1
Eshopping1
 

Similaire à 5 Tactics To Reduce Barriers To Conversion

How to improve your customer's ux
How to improve your customer's uxHow to improve your customer's ux
How to improve your customer's ux
Sarah Fletcher
 

Similaire à 5 Tactics To Reduce Barriers To Conversion (20)

E-commerce Checkout Design: Principles, Guidelines & Case Studies
E-commerce Checkout Design: Principles, Guidelines & Case StudiesE-commerce Checkout Design: Principles, Guidelines & Case Studies
E-commerce Checkout Design: Principles, Guidelines & Case Studies
 
20 Tips to Improve Sales on Your Ecommerce Site
20 Tips to Improve Sales on Your Ecommerce Site20 Tips to Improve Sales on Your Ecommerce Site
20 Tips to Improve Sales on Your Ecommerce Site
 
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
 
20 Tips to Improve Sales on your Ecommerce Site
20 Tips to Improve Sales on your Ecommerce Site20 Tips to Improve Sales on your Ecommerce Site
20 Tips to Improve Sales on your Ecommerce Site
 
Website Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurvey
Website Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurveyWebsite Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurvey
Website Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurvey
 
11 eCommerce CRO Tips to Scale up Your Business Graph
11 eCommerce CRO Tips to Scale up Your Business Graph11 eCommerce CRO Tips to Scale up Your Business Graph
11 eCommerce CRO Tips to Scale up Your Business Graph
 
Evolution of the Path to Purchase
Evolution of the Path to PurchaseEvolution of the Path to Purchase
Evolution of the Path to Purchase
 
Where Did You Go? Why You’re Website’s Not Converting and How to Fix It
Where Did You Go? Why You’re Website’s Not Converting and How to Fix ItWhere Did You Go? Why You’re Website’s Not Converting and How to Fix It
Where Did You Go? Why You’re Website’s Not Converting and How to Fix It
 
Google Analytics for Miva Merchants
Google Analytics for Miva MerchantsGoogle Analytics for Miva Merchants
Google Analytics for Miva Merchants
 
Is Omnichannel Dead? Evolving Tactics for Today's Retail
Is Omnichannel Dead? Evolving Tactics for Today's RetailIs Omnichannel Dead? Evolving Tactics for Today's Retail
Is Omnichannel Dead? Evolving Tactics for Today's Retail
 
The quantitative importance of Social Commerce - Richard Anson - Reevoo
The quantitative importance of Social Commerce - Richard Anson - ReevooThe quantitative importance of Social Commerce - Richard Anson - Reevoo
The quantitative importance of Social Commerce - Richard Anson - Reevoo
 
Digital Transformation in Retail: A Comprehensive RoadMap (Pre-Covid, 2019)
Digital Transformation in Retail: A Comprehensive RoadMap (Pre-Covid, 2019)Digital Transformation in Retail: A Comprehensive RoadMap (Pre-Covid, 2019)
Digital Transformation in Retail: A Comprehensive RoadMap (Pre-Covid, 2019)
 
Tutorial on Creating Quality Online Shopping Experience 20170302
Tutorial on Creating Quality Online Shopping Experience 20170302Tutorial on Creating Quality Online Shopping Experience 20170302
Tutorial on Creating Quality Online Shopping Experience 20170302
 
Unnecessarily Naked: The Digital Marketer's New Clothes
Unnecessarily Naked: The Digital Marketer's New ClothesUnnecessarily Naked: The Digital Marketer's New Clothes
Unnecessarily Naked: The Digital Marketer's New Clothes
 
012. What are the must-have features of eCommerce websites for 2023.pdf
012. What are the must-have features of eCommerce websites for 2023.pdf012. What are the must-have features of eCommerce websites for 2023.pdf
012. What are the must-have features of eCommerce websites for 2023.pdf
 
How to improve your customer's ux
How to improve your customer's uxHow to improve your customer's ux
How to improve your customer's ux
 
Skipping the Marketplace Markup: How to Sell More on Your Ecommerce Site
Skipping the Marketplace Markup: How to Sell More on Your Ecommerce SiteSkipping the Marketplace Markup: How to Sell More on Your Ecommerce Site
Skipping the Marketplace Markup: How to Sell More on Your Ecommerce Site
 
RezStream Webinar: 3 ways to engage with guests before they leave your website
RezStream Webinar: 3 ways to engage with guests before they leave your websiteRezStream Webinar: 3 ways to engage with guests before they leave your website
RezStream Webinar: 3 ways to engage with guests before they leave your website
 
Machine Learning is Much More Than Product Recommendations
Machine Learning is Much More Than Product RecommendationsMachine Learning is Much More Than Product Recommendations
Machine Learning is Much More Than Product Recommendations
 
Serious SEM's Reputation Amplifier
Serious SEM's Reputation AmplifierSerious SEM's Reputation Amplifier
Serious SEM's Reputation Amplifier
 

Dernier

IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 

Dernier (20)

A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024Tata AIG General Insurance Company - Insurer Innovation Award 2024
Tata AIG General Insurance Company - Insurer Innovation Award 2024
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 

5 Tactics To Reduce Barriers To Conversion

  • 2. Welcome! 5 Tactics to Reduce Barriers to Conversion Sean Cook, CEO of ShopVisible 2
  • 4. Optimize Product Search COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 4
  • 5. Why? • 66% of shoppers begin product research online. • For those shoppers who begin product research via Google, 37% move on to a retail hub. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 5
  • 6. 6
  • 7. How? • If on a commerce platform: • Single product found redirect - take searchers directly to the product page. • Enhanced product weighting – put most searched for items on top. • If using an in-house solution: • Talk to specialized solution vendors. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 7
  • 8. 8
  • 10. Include Ratings & Reviews COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 10
  • 11. Why? • Approximately 50% of U.S. Online Shoppers use ratings and reviews to inform purchasing decisions monthly. • Shopper-generated content helps improve product pages, credibility and SEO. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 11
  • 12. How? • Offer shoppers incentives for posting reviews. • Create review categories to make them more accurate and helpful. • Display reviews prominently on the product page. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 12
  • 13. Tactic 3 13
  • 14. Implement Social Sign-In COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 14
  • 15. Why? Barriers annoy consumers and lead to cart abandonment. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 15
  • 16. 66% of consumers prefer to use an existing account rather than create a new one. - Blue Research COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 16
  • 17. What does this mean to you? • Average page views increase 150% by shopper logins via social credentials. - Gigya • Conversion rates increase 10-50% 1.46 BILLION USERS for marketers using social sign-in. - Janrain COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 17
  • 18. How? • If on a commerce platform: • Implement their native functionality, if available. • Leverage partnerships they have with vendors. • If using an in-house solution: • Talk to specialized solution vendors. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 18
  • 19. Tactic 4 19
  • 20. Make The Checkout Form Simple COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 20
  • 21. Why? Average cart 65% abandonment rates COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 21
  • 22. How? • Eliminate unnecessary elements – don’t take the shopper out of checkout. • Keep the shopper on a clear checkout path and provide confirmation along the way. • Visually highlight payment icons and trust badges. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 22
  • 23. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 23
  • 24. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 24
  • 25. Tactic 5 25
  • 26. Increase Payment Options COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 26
  • 27. Why? • Speed. Reduce friction to make checkout fast. • Convenience. Make shopping easy and enjoyable. • Flexibility. Give shoppers options on how to pay. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 27
  • 28. ShopVisible Study : Alternative Payments Web-Only Transactions • 62% Credit Card • 38% Alternative Payment o 17% PayPal o 13% Amazon o 8% Google Checkout COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 28
  • 29. ShopVisible Study : Alternative Payments Mobile Transactions • 78% Alternative Payment o 46% PayPal o 32% Amazon Payments • 22% Credit Card COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 29
  • 30. CHECKOUT Align Options To User Experience Our study showed mobile users preferred “single click” alternative payment options on mobile devices. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 30
  • 31. How? • If on a commerce platform: • Talk to your provider about enabling the functionality of your site(s). • If using an in-house solution: • Contact alternative payment providers directly. • Their directions take you through implementation. COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037 31
  • 32. Thank You! Sean Cook CEO www.shopvisible.com @ShopVisible