The document analyzes the effectiveness of Quality Alloys Inc.'s website and promotion strategies. It finds that while website visits increased during a promotional period, revenue actually decreased compared to prior periods. There is little correlation between website visits and revenue, with revenue instead highly correlated to pounds of alloys sold. The document recommends Quality Alloys focus on improving the customer journey across advertising, website, and brochures to boost conversions. It also suggests investing in key account management and additional data collection to better understand revenue drivers.
1. 1
Analysis for Quality Alloys Inc.
What is the effectiveness of its website and promotion
By. Alaska | Fabrizio | Jinpeng | Laura | Shresth December 02, 2019
2. 22
1. Introduction to Quality Alloys Inc.
2. Quality Alloys Promotion
3. Analysis
4. Problem
5.Recommendation
3. 3
Distributor
Different grades of
a variety of alloys
ABOUT < $75 MILLION
Annual Sales
Relatively small
company
LOCATION
United States
Goal: Go
International
About
CUSTOMER
S
Small companies
that make parts out
of the alloys.
Purchase when they
need it.
13. 1313
1. Introduction to Quality Alloys Inc.
2. Quality Alloys Promotion
3. Analysis
4. Problem
5.Recommendation
14. 14
Website Promotion
• Online Cart
• Website visibility
• SEO Optimization
• Effectiveness of promotion
• Physical Boucher
• Limited reach
Problem
15. 1515
1. Introduction to Quality Alloys Inc.
2. Quality Alloys Promotion
3. Analysis
4. Problem
5. Recommendation
16. 16
Recommendations
Focus on the customer journey
Create seamless customer journey:
Aligned
advertising
Online
shopping cart
Brochure / Ad.
Allow customers to make purchase immediately in real-time to boost conversion rates.
17. 17
Recommendations
Invest in a more holistic sales cycle
What’s next?
Concentrate on Key Account Management and focus on growing business with the larger more
significant accounts
Sales team
Quote
Inbound leads
Purchase
Currently:
18. 18
Recommendations
Additional data collection
- How clients become aware of QA
- What else affects revenue stream
Marketing channels
- Extend reach:
• Social Media
• E-mail
- Improvement of current online advertisement
Create one seamless customer journey, starting with the brochure and aligned advertising and ending in an online shopping cart.
Allow customers visiting site to make purchase immediately in real-time to boost conversion rates
Currently, all inbound leads are taken by the sales team and after significant time, the customer receives a quote and the option to buy.
By automating the shopping process online, sales can concentrate on Key Account Management and focus on growing business with the larger more significant accounts..
Create one seamless customer journey, starting with the brochure and aligned advertising and ending in an online shopping cart.
Allow customers visiting site to make purchase immediately in real-time to boost conversion rates
Currently, all inbound leads are taken by the sales team and after significant time, the customer receives a quote and the option to buy.
By automating the shopping process online, sales can concentrate on Key Account Management and focus on growing business with the larger more significant accounts..