A group presentation for the subject corporate communication. Giving idea about Cognizant's internal hierarchy and communication.

1. CORPORATE
COMMUNICATION
SM 27 Mohammed Jaseem
SM 18 Harigovind
SM 43 Shubhanshu
SM 15 Fathimath Bushra

2. COGNIZANTTECHNOLOGY SOLUTIONS
■ CognizantTechnology Solutions is an MNC which has its headquarters in New Jersey ,United States.
■ Was founded in 1994
■ Provides IT service projects to the Clients across the world, mostly United States.
■ Started IPO in 1998
■ Have offices across the globe.
■ Employee base of more than 2 lakhs.

3. TheVerticals(Industries)

4. Job Description
■ Designation : Programmer Analyst (Software Developer)
■ Team Size : 80-100 employees
■ Client Company :
 www.mapfreinsurance.com
■ Web application Development using the language JAVA
■ The application was to get the customers’ an insurance quote for the automobiles they own.
■ Two web applications were developed for the same client
– One for the insurance agents to login and generate a quote
[Agent Front End] https://www.mapfreconnect.com/agent/login
– Second one for the customers to get a quote and then decide if that person wants
to take a policy from Mapfre or not. IfYes, then only that person needs to
contact an insurance agent to take a corresponding policy.
[BusinessTo Customers] www.mapfreinsurance.com

5. TheWeb Application

6. The Hierarchy CEO
COO/President
Vice-President
AssociateVice-President(AVP)
Senior Director
Director
Associate Director
Senior Manager
Manager
Senior Associate(Developer/Team Leader)
Associate(Software Developer)
Programmer Analyst( Software Developer)

7. Channels of Communication
■ Emails
■ Voice Calls
■ Excel sheets
■ Instant Messaging
■ Screen Sharing
■ FaceTo Face
■ Video conferencing
■ Webinars
■ Classroom trainings
■ Hardcopy Essentials & Newsletters

8. DifferentTeams InThe Project
■ Web Designers/HTMLTeam
■ DevelopmentTeam
■ Database ManagementTeam
■ TestingTeam
■ Onsite Coordinators with the Client

9. New Jersey
Massachusetts
Chennai
Cochin
Coimbatore
• Global Spread
• Round the Clock
• People from Multi ethnic/Cultural Background
• State of the Art technology
• Digital Presence(Audio/Video/Mail)
• Very Streamlined/EfficientOperation
• Minimal Message Loss/Misinterpretation(No Blame game)
• Intellectual Property

10. Internal Communication
CLIENT
Director
RETAIL PROJECTS
Associate Director
RETAIL PROJECTS
Director
BANKING & Finance
Associate Director
BANKING &
FINANCE
PROJECTS
Director
INSURANCE
PROJECTS
Associate Director
INURANCE
PRSOJECTS
Senior Manager
Development Team
Manager
Development Team
PROJECT 1
Onsite Cordinator
Development Team
Team Lead Development
Team
PROJECT 1
Development Team
1
Team Lead
PROJECT 1
(Different Location)
Development Team
2
Manager
Development Team
PROJECT 2
Development Team
PROJECT 2
Senior Manager
Testing Team
Manager Testing
Team
PROJECT 1
Onsite Cordinator
Testing Team
Team Lead Testing
Team
PROJECT 1
Testing Team 1
Manager Testing
Team
PROJECT 2
Testing Team
PROJECT 2
Senior Manager
Database Team
Associate Director
INSURANCE
PROJECTS
Director HR
Associate Director
HR
Senior Manager HR
Manager HR
HR Executives

11. Organizational Differences
■ Cyclic hierarchy at the top level management
■ More Clients are in US than the competitors.
■ US based work Culture.
■ Trainings- Not as rigorous as Infosys
■ More Cultural Events
■ Have access to social media.
■ No Mandatory contracts or bonds compared toWipro/Infosys.
■ Less Attrition

12. Grapevine
■ Initially at the time of training,We were asked to fill a form regarding the location
preferences.
■ Just weeks before the completion ofTRAINING programme, a rumour regarding
RELOCATION started to spread.
■ Rumour was that RELOCATION will be purely based on the business requirements.
■ Rumour was spread across by the HR executives to avoid vague transfer requests from
all the employees.
■ It is kind of a good thing to avoid confusions and promises.
■ BUT..The HR did give relocation according to the preferences, even though some had
to wait for one or two months after the training programme to get a transfer.

13. QUESTIONS ???

14. ThankYou