Title: How Security, A/V and Phone companies approach new technologies and the new capabilities technology can provide Bob Minhas of Alphastarr will overview how businesses are approaching IP telephony and how to better prepare you, the IT professional, for the new technologies coming down the pipe. The goal is to make you aware of the increasing opportunities to include into their portfolio. Presented Nov 16, 2010 at Silicon Halton meetup 13.

1. AlphaStarr
Silicon Halton Presentation

2. About AlphaStarr
 In operation since 2003.
 Change in operation from just IT
cabling to All Low Voltage Services –
Technical Concierge (end to end
solution)
 Current clients include Bell Canada,
Cogeco Cable and New Construction
Companies
 Completed work for Holmes on Homes
and Income Properties

3.  IT Technology is doing more than a changing. It’s
growing. Companies are forever trying to maximize
existing infrastructure to minimize cost and maintain
control when integrating other technologies into
their corporate environment. This includes
Telephone/Communication, Security and
Audio/Video. However, these additions often do not
meet client expectations and can fall flat due to poor
integration arising from a disconnect between
existing IT personnel or infrastructure and the New
System Integrator. There are methods to all this
madness that can allow you as an IT Professional
better prepare for such changes and even consider
offering these new potential services to your line-up.
The Changing World of IT
Technology

4. Communication
 VoIP
 Make sure enough Bandwidth for Quality of
Service (Upload Speed important)
 Use Talkswitch as example
 Hosted PBX or IP Based Phone System
used to Join Multiple Satellite Offices
 Paging Systems over Multiple Offices

5. Audio/Video
 Digital Signage - Communicate with
multiple TV’s
 Use Cat5e Baluns
 More Hardware in your Hub Room – More
People Accessing it
 Video Conferences/Hardware
 IPTV

6. Security
 IP Cameras and "NVR's"
 Made the most stride with MPEG4 improves
compression creating less demand on network
bandwidth
 Upload Speed important to View Offsite
 New Technology to Remotely Access Security
Systems – More People Accessing your
Network
 Alarm Panels communicate over IP –
Take DVAC or Dedicated Lines out of
Service

7. Need to Adjust our Roles
and IT Professionals
 Industry example: Cancom. Techs were hired with an
Electronics Background. As technology progressed,
these techs were forced to learn IT techniques and
newer technicians were sought out who fit that
experience.
 When integrating solutions, ensure your staff are
educated on the technology and ensure services are
separated as much as possible.
 Different switches/hubs or subnets offer one
solution.
 Multiple ISP's to drive each service (and offer
redundant backup).
 For single ISP backbones, ensure they are
bandwidth capable.
 Prioritize IP and QOS by using multiple DHCP IP's or
assigning individual Static IP's to each service
gateway.