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AGILE WORKING
FLEXIBLE WORKING AND THE IMPACT
ON SOCIAL MEDIA FOR INTERNAL
COMMUNICATIONS
JACOBINA PLUMMER
AGILE WORKING COMMUNICATIONS & CHANGE MANAGER
IN THE PAST…

Organisations
placed boundaries
around work
» When (9 to 5)
» Where (the office)
TODAY…
  TODAY
WHAT IS AGILE WORKING?

An approach to working with:
 •  Maximum flexibility
 •  Minimum constraints
Focusing on results and
performance, instead of time
and attendance
Any Unilever employee can
work ‘anywhere, anytime’ as
long as the needs of business
are met
BUT REALLY…
It’s a total culture change around how
work is done




                                         | 46


                                                46
WHY IS IT SO CRITICAL?


Enables the global operating framework
Sustainability
Cost-savings
#1 in place




                                         | 47


                                                47
AGILE WORKING MODEL

                       Workplaces0

      Working0
                                     Technology0
      Prac;ces0



                                          0Talent0&0
  Capability0
                                          Diversity0



     Sustainability0                   Vitality0
                          Savings0
COLLABORATIVE
ENVIRONMENTS
                           Mapletree Business City, Singapore




Unilever Haus, Hamburg
                         Englewood Cliffs, NJ
IMPLICATIONS




               IMPLICATIONS
BENEFITS

•  Better capabilities for
   ideas sharing globally
•  Fast decision-making
•  Work arbitrage
•  Greater cultural
   understanding and
   diversity
SOCIAL MEDIA BECOMES KEY
CONSUMER VS ENTERPRISE
PLATFORMS?
CRITICAL SUCCESS FACTORS


•  Freedom of expression
•  Leadership endorsed
   and engaged
•  One space
•  Relevant – know your
   audience

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Jacobina Plummer - Agile working and the impact on social media for internal communications