2. MISSION
Enable organisations to understand the voice of the customer, creating a
unique customer experience, so that customers become loyal instead of
indifferent.
Siska Bossuyt
18 years in CRM business
Several Enterprise Sales & Marketing Functions
Founder of Jezzup
Passionate about building a customer-centric organisation
Always on discovery tour, looking for inspiration …
5. The Old Buyer
I don’t know your company
I don’t know your customers
I don’t know your products
I don’t know your service record
I don’t know your execs
I don’t know your financial stability
Now, what did you want to sell me?
www.BesondyLLC.com
6. The New Buyer
• My team and I have decided to invest in solving a
problem
• I’ve checked out your company’s reputation
• I’ve checked out your product’s reputation
• I’ve checked out your competitors
You’re on my short list;
give me your best deal
www.BesondyLLC.com