Sistec -prezentare de business unit-uri

1. Sistec
Technology for business

2. Sistec company overview
- about, history, customer profile -

3. About Sistec
Our Business is to improve Other People’s
Business!
 founded in 1994
 system integrator, providing complete IT solutions: software,
hardware and services.
 180 specialists: Annalists, Business Consultants, Developers,
Engineers, Technicians
 Localization: headquarters in Bucharest, a regional center in Cluj
Napoca and 27 subsidiaries in the main districts of the country
 2011 total revenue: more than 6 million euro

4. Customers, customer segments
 Sistec targets mostly companies: 90% of our activity is B2B oriented.
 Customer profile:
 Field of activity:
 Retail & Wholesale
 Production
 Distribution
 Banking
 Public sector
 Services
 Transport & Logistics
 Type of company:
 Mainly SMEs (Small and Medium Enterprises)
 Large companies
 Business focus: enterprise software, infrastructure technology , outsourcing

5. Sistec business overview
- core business, products and customers-

6. Current core business activities
 Sistec is organized in four internal departments, named Business
Units:
 Software solutions
 Networking
 Service
 IT Support
 Each of these Business Units provides different products /
services and targets a specific market.

7. Sistec’s Business Units
Software Solutions
ERP for Distribution, Production and Services
ERP for Retail, Distribution and Services
CRM – for companies with different activity fields: Distribution, Retail, Transport &
Logistics, Advertising agencies, Services and Public Sector, Tourism.
DMS & ECM – dedicated to large, medium and small companies.
Customized software applications – dedicated to: warehouse management (Cogito WMS), point of
sales (Cogito POS), reporting within the companies (Cogito BI), human resources and payroll (Cogito
HR & Payroll), couriers, cargo and postal services management (Cogito Logistics).
On demand software development : web and desktop applications

8. Sistec’s Business Units
Networking
 Building Management Systems (BMS) – Integrated system which ensures the
good management of informational and energetic flows within a building.
 Communication Systems  Digital Signage Solutions
 Structured cabling systems  Hardware, software and support
 LAN / WAN interconnection for digital signage solutions
 Communications solutions
 Electrical installations
 City video surveillance
 Security solutions  Milestone solutions as video
 Life safety systems management
 Protection and alarm systems  Different types of camera
 Mechanical protection systems
 Project design

9. Sistec’s Business Units
Service
 Technical support and maintenance services
 National coverage
 Authorised Service Center for Printing Office
Equipments by: Canon, Brother, Samsung,
Xerox, Lexmark and Oki. 27 subsidiaries in the country
 Help-Desk: single point of contact (one telephone number, one e-mail address,
one website for every incident signalized by the client).
 Technical lab: specialists qualified in solving the most complex problems
 Mobile intervention teams: service cars fully equipped available 24/7
 Managed print services – Printing outsourcing solutions

10. Sistec’s Business Units
IT Support
 Managed Hosting
3 Data Centers: two in Bucharest (sincrone) – data replication between these two is done
immediately and one in Cluj Napoca (asincrone) – used only for back-up purposes .
 Virtual and physical environment
 More than 150 servers running different software technologies
 Fully redundant internet connection, darkfiber link between data centers
 Infrastructure as a Service
 Software as a Service hosting support
 Round-the – clock support for clients’ applications and data bases
 IBM , Supermicro, Cisco infrastructure.
 IT Outsourcing
 Microsoft technologies: design and implementation for Active Directory, Windows Server,
Exchange Server, SharePoint, Lync Server, System Center ,SQL Server
 Cisco Network equipment: switches, routers, firewalls, VPNs, wifi solutions
 High availability solutions, replications, clusters, back-up strategies
 Development and assurance of information security policy
 Database administration
 Assembly, installation, configuration and maintenance for servers and workstations.

11. R&D and EU found projects
 Research and development activities are found in software development and IT support
 Projects:
 1. CEDIT project co-financed by the European Regional Development Fund
Purpose: Purpose: 2 R&D laboratories in Bucharest and Cluj Napoca.
 2. CEDESCC project co-financed by the European Regional Development Fund
Purpose: 5 innovative cloud IT services.
 3. SIMARPI project co-financed by the European Regional Development Fund
Purpose: ERP software developing.

12. Customer base, top customers
 Banca Transilvania – started its journey as a regional commercial bank in Cluj Napoca but today it
represents one of the top national brands for the banking industry, counting more than 500
subsidiaries and agencies in Romania.
 Services provided: IT outsourcing, managed hosting, service, managed print services, digital signage
solutions, hardware equipments
 Sistec’s customer since: 1994
 C.N. Imprimeria Nationala S.A. – the national printing house, one of the institutions from the
public sector.
 Services provided: IT outsourcing, managed hosting, service, software solutions (Cogito) and
hardware equipments
 Sistec’s customer since: 1994
 Electrogrup – one of the main players on the energetic and telecommunications market in
Romania.
 Services provided: communication systems, security solutions, hardware equipments
 Sistec’s customer since: 2006
 Subansamble Auto Pitesti (member of GIC) - GIC represents a group of 17 companies fully
dedicated to the automotive business, with more than 95% of global turnover generated in this
industry.
 Services provided: implementation of abas ERP, managed hosting
 100 concurrent users
 Sistec’s customer since: 2008

13. Customer base, top customers
 Garanti Bank – well known national bank with complete services in financial area.
 Services provided: digital signage solutions
 Sistec’s customer since: 2012
 Diverta – an unique retail concept divided in 3 areas of interest, active in 45 towns, annually
visited by more than 7 million people.
 Services provided: IT outsourcing, managed hosting, service, software solutions (Cogito Retail,
Cogito POS), on demand software solutions, communications systems, security solutions,
hardware equipments
 200 software users in 60 shops
 Sistec’s customer since: 1994
 Pay Point – one of leading brand retail network for the convenient local payment of
household bills, mobile electronic recharge and a wide range of other services.
 Services provided: IT outsourcing, managed hosting, software solutions (Cogito ERP), on
demand software solutions and hardware equipments
 60 concurrent software users/day
 Sistec’s customer since: 2007
 RTC Proffice Experience – one of most important Romanian stationery distributor.
 Services provided: IT outsourcing, managed hosting, service, software solutions (Cogito
Distribution, Cogito WMS), on demand software solutions, communications systems, security
systems and hardware equipments, industrial warehouse automation
 Sistec’s customer since: 2003.

14. Certifications
 Microsoft Gold Certified Partner (Details: Gold OEM, Silver Data Platform, Silver Desktop,
Silver Midmarket Solution Provider, Silver OEM, Silver Server Platform, Gold Business
Intelligence, Gold Data Platform, Gold Independent Software Vendor - ISV, Silver Application
Lifecycle Management, Silver Business Intelligence, Silver Data Platform, Silver Independent
Software Vendor - ISV)
 Canon Authorized Service Partner, Lexmark Authorized Service Partner
 Brother Authorized Service Partner
 XEROX Authorized Service Partner
 Samsung Authorized Service Partner
 OKI Authorized Service Partner
 HP Preferred Partner
 Cisco Selected Partner
 IBM Business Partner
 Intel Integrator
 Delta Controls Partner
 ABAS Business Partner
 Oracle – Distribution Agreement
 ELO Business Partner
 Bit Defender Business Partner

15. Certifications & Partnerships
ISO Certifications:  ISO 14001:2004 – Standard for Environmental Management
 ISO 9001: 2004 – Standard for Quality Management
 ISO 27001:2005 - Standard for Information Security
 ISO OHSAS 18001:2007 – Standard for Health and Work Security Management
 ISO 20000:2011 – Standard for IT Services
 SA 8000:2011 - Standard for Social Responsibility
Partners:

16. Customers