Boost the quality of your products and meet the customers requirements using Introduction To Total Quality Management PowerPoint Presentation Slides. Eliminate the waste and deficiencies to develop a deliverable that customers like. With the help of Introduction To Total Quality Management PPT slideshow, follow step by step process to intensify the efficiencies of the process. Go through each step and run a total quality management in your organization to produce and deliver high quality products to the consumers. This ready-to-use total quality management presentation covers topics like TQM model, customer focus in TQM, planning process in TQM, determinants of product quality, TQM principles, and more. Execute quality management and try to attain a desired level of excellence. Add these professionally designed content-ready Introduction To TQM PPT templates which will act as a guide for you to run this process for your organization. Click the download button below and grab this readymade deck to make things easier for you. Bridge the intervals with our Introduction To Total Quality Management Powerpoint Presentation Slides. Ensure folks are gainfully engaged during the breaks.
2. TQM Pyramid
2
Customer Driven
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Values Empowerment Continuous
Improvement
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Ownership Management Support Mission Planning
Vision
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Rewards & Recognition Training, Teams, Awareness
Empowerment , Partnership
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Measurement Informatics SPC, Cost Of Quality
Documentation , Reporting Testing , Tools, Presentation
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TQM
Culture
Leadership
Process Quality
Involvement
3. 3
TQM Continuous
Improvement
Customer Focus
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Planning Process
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Process Improvement
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Total Involvement
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Process Management
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TQM Model
4. 4
01
02
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05
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Customer Focus In
TQM
5. Planning Process In TQM
5
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2012 2013 2014 2015 2016 2017 2018
6. 6
Process
Management In TQM
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2015
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2016
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2017
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2018
7. Business Process Improvement
7
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5 Stages
Continuous
Improvement
Process
8. 8
This principle recognizes that an
organization is nothing without its
staff
That their abilities should be
used to full effect for business
success
Involvement Of
People
9. 9
Continuous Improvement
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Competitive Benchmarking
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Employee Empowerment
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Team Approach
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Elements
TQM Elements
10. Determinants Of Product Quality
Performance
Characteristics of the Product
Durability
Resistance and long life of the product
Safety
Injury risk
Special Features
Some additional features
Reliability
Performance consistency
Evaluation
Evaluation of quality & reputation
Aesthetics
Design, touch, taste, Fitting, Finishing etc
10
11. Determinants Of Service Quality
11
Reliability
Consistency of Performance & Dependability
Responsiveness
Willingness or readiness of employees
Competence
Required skills & knowledge
Access
Approachability & ease of contact
Courtesy
Politeness, respect, consideration, friendliness
Communication
Keeping customers informed
Credibility
Trustworthiness , believability, honesty
Security
Freedom from danger risk , or doubt
Understanding/ Knowing The Customer
Understand the customer’s needs
Tangibles
Physical evidence of the service
12. Importance Of Good Quality
12
Improved
Quality
Company
Reputation
Product
Liability
Higher
Price
Higher
Productivity
Lower Cost
Increased
Profit
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13. Consequences Of Poor Quality
13
Poor Quality = ncreased Business Risk
“ Quality Gap” : High Cost of Failure
Lost Revenue Lost Customers Increased Cost
Lower ProfitsLost Of ProductivityDamaged Brand
14. TQM Principles
14
Customer Focus
Leadership
Involvement of People
Process Approach
Strategic & Systematic Approach
to Management
Continual Improvement
Factual Approach to
Decision Making
Mutually Beneficial Supplier
Relationship
15. 15
ISO:9001
› Helps Organization to
produce Desired Outcome
› Ensures Ongoing Controls
› Enhance Customer
Satisfaction by meeting
Customer requirement
ISO: 14001
› Helps organization to
reduce waste handling
cost.
› Enhance branding of
organization.
› Increases profitability
by saving energy.
ISO: 27001
› Manages and
minimizes risk exposure
› Helps you to comply
with other regulations
› Provide you with a
competitive advantage
ISO: 22301
› Flexibility during
disruptions
› Competitive advantage
› Cost savings
› Maintain optimum
client delivery level
ISO: 29990
› Competitive advantage
› Helps in establishing
company quality model
› Increases market
presence
› Global marketability
ISO Certifications
17. 17
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Coffee Break
We’ll Come Back After 15 Minutes
20. 20
0
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FY' 11 FY' 12 FY' 13 FY' 14 FY' 15 FY' 16 FY' 17 FY' 18
Salesinpercentage(%)
Financial years
Line Chart
› Product 01
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› Product 02
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21. Column Chart
21
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0%
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30%
40%
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60%
2015 2016 2017 2018
0%
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30%
40%
50%
60%
2015 2016 2017 2018
22. 22
Bar Chart
› Product 01
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Jan Feb Mar Apr May Jun
Salesinpercentage(%)
Financial year in 2018
90%
24. 24
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Our Mission
25. 25
Name Here
Designation
Name Here
Designation
Name Here
Designation
Name Here
Designation
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Our Team
26. About Us
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27. Comparison
27
80%
Male
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60%
Female
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28. Finance
28
50
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29. Venn
29
25%
75%
35%
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30. 30
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Our Target
31. Mind Map
31
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06
01
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32. Puzzle
32
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33. Magnifying Glass
33
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06
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34. 34
Bulb Or Idea
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35. 35
Address:
# street number, city, state
Contact Numbers:
0123456789
Email Address:
Emailaddress123@gmail.com
Thank You