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© 2016 SmashFly Technologies1
#RMWebinar
@smashfly
@GDforEmployers
© 2016 SmashFly Technologies2
#RMWebinar
© 2016 SmashFly Technologies3 © 2016 SmashFly Technologies33 © 2016 SmashFly Technologies3
Candidates are like consumers.
Candidates
Expect:
• Social Engagement
• Relevant Content
• Transparent Culture
• Mobile Search
• Mobile Apply
• Fast Feedback
3
#RMWebinar
© 2016 SmashFly Technologies4 © 2016 SmashFly Technologies44 © 2016 SmashFly Technologies4
Candidates are well-informed.
#RMWebinar
© 2016 SmashFly Technologies5 © 2016 SmashFly Technologies55 © 2016 SmashFly Technologies55
Candidates have choices.
BIOTECH
Boston
RETAIL
Tokyo
HEALTHCARE
London
FINANCIAL
New York
TECHNICAL
SUPPORT
Silicon Valley
#RMWebinar
© 2016 SmashFly Technologies6 © 2016 SmashFly Technologies6
#RMWebinar
© 2016 SmashFly Technologies7 © 2016 SmashFly Technologies7
#RMWebinar
© 2016 SmashFly Technologies8 © 2016 SmashFly Technologies8
© 2016 SmashFly Technologies9
Evaluation Relationship
Post-Apply
#RMWebinar
© 2016 SmashFly Technologies10
Awareness Consideration Interest Evaluation Relationship
Post-ApplyPre-Apply
#RMWebinar
© 2016 SmashFly Technologies11 © 2016 SmashFly Technologies11
#RMWebinar
© 2016 SmashFly Technologies12
© 2016 SmashFly Technologies13
Consideration Interest Evaluation RelationshipAwareness
#RMWebinar
© 2016 SmashFly Technologies14
Awareness
#RMWebinar
© 2016 SmashFly Technologies15
Awareness
The Candidate:
• Doesn’t currently have a job or are
expecting to lose it
• Feels underappreciated at their
current job
• Has a new boss or the organization
changes direction
• Believes there is lack of growth in
their current position
• Is convinced by a better offer
© 2016 SmashFly Technologies16 © 2016 SmashFly Technologies16
Recruitment Marketing is every tactic that a talent acquisition team uses to find,
attract, engage and nurture leads to convert them into more qualified applicants
to fill jobs now and build a pipeline for the future:
• Sourcing
• Recruiting Events
• Employee Referrals
• Job Marketing
• Mobile (SMS) Recruiting
• Career Site
• SEO
• Talent Networks
• Employer Branding
• Advanced CRM
• Recruitment Automation
• Content Marketing
• Email Lead Nurturing
• Social Recruiting
• Recruiting Analytics
© 2016 SmashFly Technologies17 © 2016 SmashFly Technologies17
#RMWebinar
© 2016 SmashFly Technologies18 © 2016 SmashFly Technologies18
Job Marketing
Traditional Job Boards
International Boards
Advertising Locations
Glassdoor
Retargeting Banner Ads
Pay Per Click
Sponsored Listings
Talent Network
Job Alerts
Talent Network Emails
Talent Connect
Newsletter
Candidate Sourcing
Social Media
LinkedIn
Twitter
Facebook
Career Site
Direct Traffic
SEO
Referral Traffic
Employee Referrals
Traditional Job Marketing Channels
Emerging Job Marketing Channels
#RMWebinar
© 2016 SmashFly Technologies19
© 2016 SmashFly Technologies20
Interest Evaluation RelationshipConsiderationAwareness
#RMWebinar
© 2016 SmashFly Technologies21
Consideration
#RMWebinar
© 2016 SmashFly Technologies22
Consideration
* Inavero 2015 (View)
18*
Number of Sources Job Seekers
Utilize Before Applying to Jobs
7-8*
Number of Reviews Job Seekers
Utilize Before Applying to Jobs
© 2016 SmashFly Technologies23 © 2016 SmashFly Technologies23
Awareness Consideration Interest Evaluation Relationship
KnownAnonymous
#RMWebinar
© 2016 SmashFly Technologies24 © 2016 SmashFly Technologies24
#RMWebinar
© 2016 SmashFly Technologies25 © 2016 SmashFly Technologies25
© 2016 SmashFly Technologies26 © 2016 SmashFly Technologies26
© 2016 SmashFly Technologies27 © 2016 SmashFly Technologies27
#RMWebinar
© 2016 SmashFly Technologies28 © 2016 SmashFly Technologies28
#RMWebinar
© 2016 SmashFly Technologies29 © 2016 SmashFly Technologies29
1. Embed employee stories on targeted landing pages
2. Place employee stories in job descriptions
3. Promote employee stories via nurture email campaigns
to your talent network
4. Encourage employees to include stories in their reviews
on sites like Glassdoor
#RMWebinar
© 2016 SmashFly Technologies30
© 2016 SmashFly Technologies31
Evaluation RelationshipInterestConsiderationAwareness
#RMWebinar
© 2016 SmashFly Technologies32
Interest
#RMWebinar
© 2016 SmashFly Technologies33
Interest
Candidate gave you permission
to reach out but only if you:
• Continuously provide value
• Set reasonable expectations
• Realize that you are
competing with others
#RMWebinar
© 2016 SmashFly Technologies34 © 2016 SmashFly Technologies34
#RMWebinar
© 2016 SmashFly Technologies35 © 2016 SmashFly Technologies35
Candidate Action
• Join a Talent Network
• Sign Up to Receive Content
• Submit an Application
• Talk to a Recruiter
• Multiple Round Interviews
• Offer
• Offer Acceptance
Employer Reaction
• Welcome to the Network
• Send Valuable Content
• Confirm Receipt
• Timeline for Next Steps
• Inform on Rejection
• Offer Details and Reasoning
• Welcome to the Company
© 2016 SmashFly Technologies36 © 2016 SmashFly Technologies36
#RMWebinar
© 2016 SmashFly Technologies37 © 2016 SmashFly Technologies37
113,961
subscribers
CH2M June 2015
Click through (CTR)
30
%
Opens
6%
On average 410 new
applicants per month
#RMWebinar
© 2016 SmashFly Technologies38
© 2016 SmashFly Technologies39
RelationshipEvaluationInterestConsiderationAwareness
#RMWebinar
© 2016 SmashFly Technologies40
Evaluation
#RMWebinar
© 2016 SmashFly Technologies41
Evaluation
Quality candidates are
interviewing your hiring
managers, recruiters and team
during each interview.
• Team and Culture
• Career Growth
• Work/Life Balance
#RMWebinar
© 2016 SmashFly Technologies42 © 2016 SmashFly Technologies42
#RMWebinar
© 2016 SmashFly Technologies43 © 2016 SmashFly Technologies43
#RMWebinar
© 2016 SmashFly Technologies44
© 2016 SmashFly Technologies45 © 2016 SmashFly Technologies45
#RMWebinar
© 2016 SmashFly Technologies46 © 2016 SmashFly Technologies46
Overall Ratings
Glassdoor
Avg.
Our
Company
Company 1 Company 2 Company 3
Number of Reviews - 733 3,638 98 183
Overall Company
Ratings
3.2 3.9 3.3 3.2 2.7
Career Opportunities 3.0 3.7 3.2 3.3 2.5
Compensation and
Benefits
3.2 3.2 3.5 3.3 2.7
Culture and Values 3.2 4.1 3.3 3.4 3.0
Senior Leadership 2.9 3.6 2.8 3.1 2.7
Work/Life Balance 3.3 3.9 3.6 3.4 3.1
Recommend to a
Friend
57.5%
Recommend
81.7%
Recommend
63.3%
Recommend
59.4%
Recommend
46.7%
Recommend
Business Outlook
39.2%
Positive
68.2%
Positive
28.2%
Positive
53.5%
Positive
21.0%
Positive
CEO Approval Rating 68.8% 91.1% 78.9% 83.4% 70.5%
#RMWebinar
© 2016 SmashFly Technologies47
© 2016 SmashFly Technologies48
RelationshipEvaluationInterestConsiderationAwareness
#RMWebinar
© 2016 SmashFly Technologies49
Evaluation
#RMWebinar
© 2016 SmashFly Technologies50
Relationship
New Employee wants to
succeed, needs to feel:
• Supported by HR
• Networked with team
• Valued to organization
#RMWebinar
© 2016 SmashFly Technologies51 © 2016 SmashFly Technologies51
#RMWebinar
© 2016 SmashFly Technologies52 © 2016 SmashFly Technologies52
#RMWebinar
© 2016 SmashFly Technologies53 © 2016 SmashFly Technologies53
#RMWebinar
© 2016 SmashFly Technologies54
RelationshipEvaluationInterestConsiderationAwareness
When’s the last time you put on the candidate’s shoes?
#RMWebinar
© 2016 SmashFly Technologies55 © 2016 SmashFly Technologies55
#RMWebina
© 2016 SmashFly Technologies56 © 2016 SmashFly Technologies5656

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SmashFly + Glassdoor: 5 Stages of the Candidate Experience

  • 1. © 2016 SmashFly Technologies1 #RMWebinar @smashfly @GDforEmployers
  • 2. © 2016 SmashFly Technologies2 #RMWebinar
  • 3. © 2016 SmashFly Technologies3 © 2016 SmashFly Technologies33 © 2016 SmashFly Technologies3 Candidates are like consumers. Candidates Expect: • Social Engagement • Relevant Content • Transparent Culture • Mobile Search • Mobile Apply • Fast Feedback 3 #RMWebinar
  • 4. © 2016 SmashFly Technologies4 © 2016 SmashFly Technologies44 © 2016 SmashFly Technologies4 Candidates are well-informed. #RMWebinar
  • 5. © 2016 SmashFly Technologies5 © 2016 SmashFly Technologies55 © 2016 SmashFly Technologies55 Candidates have choices. BIOTECH Boston RETAIL Tokyo HEALTHCARE London FINANCIAL New York TECHNICAL SUPPORT Silicon Valley #RMWebinar
  • 6. © 2016 SmashFly Technologies6 © 2016 SmashFly Technologies6 #RMWebinar
  • 7. © 2016 SmashFly Technologies7 © 2016 SmashFly Technologies7 #RMWebinar
  • 8. © 2016 SmashFly Technologies8 © 2016 SmashFly Technologies8
  • 9. © 2016 SmashFly Technologies9 Evaluation Relationship Post-Apply #RMWebinar
  • 10. © 2016 SmashFly Technologies10 Awareness Consideration Interest Evaluation Relationship Post-ApplyPre-Apply #RMWebinar
  • 11. © 2016 SmashFly Technologies11 © 2016 SmashFly Technologies11 #RMWebinar
  • 12. © 2016 SmashFly Technologies12
  • 13. © 2016 SmashFly Technologies13 Consideration Interest Evaluation RelationshipAwareness #RMWebinar
  • 14. © 2016 SmashFly Technologies14 Awareness #RMWebinar
  • 15. © 2016 SmashFly Technologies15 Awareness The Candidate: • Doesn’t currently have a job or are expecting to lose it • Feels underappreciated at their current job • Has a new boss or the organization changes direction • Believes there is lack of growth in their current position • Is convinced by a better offer
  • 16. © 2016 SmashFly Technologies16 © 2016 SmashFly Technologies16 Recruitment Marketing is every tactic that a talent acquisition team uses to find, attract, engage and nurture leads to convert them into more qualified applicants to fill jobs now and build a pipeline for the future: • Sourcing • Recruiting Events • Employee Referrals • Job Marketing • Mobile (SMS) Recruiting • Career Site • SEO • Talent Networks • Employer Branding • Advanced CRM • Recruitment Automation • Content Marketing • Email Lead Nurturing • Social Recruiting • Recruiting Analytics
  • 17. © 2016 SmashFly Technologies17 © 2016 SmashFly Technologies17 #RMWebinar
  • 18. © 2016 SmashFly Technologies18 © 2016 SmashFly Technologies18 Job Marketing Traditional Job Boards International Boards Advertising Locations Glassdoor Retargeting Banner Ads Pay Per Click Sponsored Listings Talent Network Job Alerts Talent Network Emails Talent Connect Newsletter Candidate Sourcing Social Media LinkedIn Twitter Facebook Career Site Direct Traffic SEO Referral Traffic Employee Referrals Traditional Job Marketing Channels Emerging Job Marketing Channels #RMWebinar
  • 19. © 2016 SmashFly Technologies19
  • 20. © 2016 SmashFly Technologies20 Interest Evaluation RelationshipConsiderationAwareness #RMWebinar
  • 21. © 2016 SmashFly Technologies21 Consideration #RMWebinar
  • 22. © 2016 SmashFly Technologies22 Consideration * Inavero 2015 (View) 18* Number of Sources Job Seekers Utilize Before Applying to Jobs 7-8* Number of Reviews Job Seekers Utilize Before Applying to Jobs
  • 23. © 2016 SmashFly Technologies23 © 2016 SmashFly Technologies23 Awareness Consideration Interest Evaluation Relationship KnownAnonymous #RMWebinar
  • 24. © 2016 SmashFly Technologies24 © 2016 SmashFly Technologies24 #RMWebinar
  • 25. © 2016 SmashFly Technologies25 © 2016 SmashFly Technologies25
  • 26. © 2016 SmashFly Technologies26 © 2016 SmashFly Technologies26
  • 27. © 2016 SmashFly Technologies27 © 2016 SmashFly Technologies27 #RMWebinar
  • 28. © 2016 SmashFly Technologies28 © 2016 SmashFly Technologies28 #RMWebinar
  • 29. © 2016 SmashFly Technologies29 © 2016 SmashFly Technologies29 1. Embed employee stories on targeted landing pages 2. Place employee stories in job descriptions 3. Promote employee stories via nurture email campaigns to your talent network 4. Encourage employees to include stories in their reviews on sites like Glassdoor #RMWebinar
  • 30. © 2016 SmashFly Technologies30
  • 31. © 2016 SmashFly Technologies31 Evaluation RelationshipInterestConsiderationAwareness #RMWebinar
  • 32. © 2016 SmashFly Technologies32 Interest #RMWebinar
  • 33. © 2016 SmashFly Technologies33 Interest Candidate gave you permission to reach out but only if you: • Continuously provide value • Set reasonable expectations • Realize that you are competing with others #RMWebinar
  • 34. © 2016 SmashFly Technologies34 © 2016 SmashFly Technologies34 #RMWebinar
  • 35. © 2016 SmashFly Technologies35 © 2016 SmashFly Technologies35 Candidate Action • Join a Talent Network • Sign Up to Receive Content • Submit an Application • Talk to a Recruiter • Multiple Round Interviews • Offer • Offer Acceptance Employer Reaction • Welcome to the Network • Send Valuable Content • Confirm Receipt • Timeline for Next Steps • Inform on Rejection • Offer Details and Reasoning • Welcome to the Company
  • 36. © 2016 SmashFly Technologies36 © 2016 SmashFly Technologies36 #RMWebinar
  • 37. © 2016 SmashFly Technologies37 © 2016 SmashFly Technologies37 113,961 subscribers CH2M June 2015 Click through (CTR) 30 % Opens 6% On average 410 new applicants per month #RMWebinar
  • 38. © 2016 SmashFly Technologies38
  • 39. © 2016 SmashFly Technologies39 RelationshipEvaluationInterestConsiderationAwareness #RMWebinar
  • 40. © 2016 SmashFly Technologies40 Evaluation #RMWebinar
  • 41. © 2016 SmashFly Technologies41 Evaluation Quality candidates are interviewing your hiring managers, recruiters and team during each interview. • Team and Culture • Career Growth • Work/Life Balance #RMWebinar
  • 42. © 2016 SmashFly Technologies42 © 2016 SmashFly Technologies42 #RMWebinar
  • 43. © 2016 SmashFly Technologies43 © 2016 SmashFly Technologies43 #RMWebinar
  • 44. © 2016 SmashFly Technologies44
  • 45. © 2016 SmashFly Technologies45 © 2016 SmashFly Technologies45 #RMWebinar
  • 46. © 2016 SmashFly Technologies46 © 2016 SmashFly Technologies46 Overall Ratings Glassdoor Avg. Our Company Company 1 Company 2 Company 3 Number of Reviews - 733 3,638 98 183 Overall Company Ratings 3.2 3.9 3.3 3.2 2.7 Career Opportunities 3.0 3.7 3.2 3.3 2.5 Compensation and Benefits 3.2 3.2 3.5 3.3 2.7 Culture and Values 3.2 4.1 3.3 3.4 3.0 Senior Leadership 2.9 3.6 2.8 3.1 2.7 Work/Life Balance 3.3 3.9 3.6 3.4 3.1 Recommend to a Friend 57.5% Recommend 81.7% Recommend 63.3% Recommend 59.4% Recommend 46.7% Recommend Business Outlook 39.2% Positive 68.2% Positive 28.2% Positive 53.5% Positive 21.0% Positive CEO Approval Rating 68.8% 91.1% 78.9% 83.4% 70.5% #RMWebinar
  • 47. © 2016 SmashFly Technologies47
  • 48. © 2016 SmashFly Technologies48 RelationshipEvaluationInterestConsiderationAwareness #RMWebinar
  • 49. © 2016 SmashFly Technologies49 Evaluation #RMWebinar
  • 50. © 2016 SmashFly Technologies50 Relationship New Employee wants to succeed, needs to feel: • Supported by HR • Networked with team • Valued to organization #RMWebinar
  • 51. © 2016 SmashFly Technologies51 © 2016 SmashFly Technologies51 #RMWebinar
  • 52. © 2016 SmashFly Technologies52 © 2016 SmashFly Technologies52 #RMWebinar
  • 53. © 2016 SmashFly Technologies53 © 2016 SmashFly Technologies53 #RMWebinar
  • 54. © 2016 SmashFly Technologies54 RelationshipEvaluationInterestConsiderationAwareness When’s the last time you put on the candidate’s shoes? #RMWebinar
  • 55. © 2016 SmashFly Technologies55 © 2016 SmashFly Technologies55 #RMWebina
  • 56. © 2016 SmashFly Technologies56 © 2016 SmashFly Technologies5656