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#Barillagoesdigital
The Digital Transformative Journey	
  
	
  
	
  
	
  
Strictly Confidential
2	
  
Barilla at a glance
53%
M e a l S o l u t i o n s
B a k e r y
47%
29 Manufacturing Sites and Mills
26 Commercial Subsidiaries
Export in 100+ Countries
3,4 BILLION € NET SALES (2015)
We provide people with quality Brands
and Products, daily
4	
  
#1 TECHNOLOGY
#2 MEDIA & ENT.
#3 RETAIL
#4 FIN. SERVICES
#5 TELECOM.
#6 EDUCATION
#7 TRAVEL
#8 CPG/MANUF.
#9 HEALTHCARE
#10 UTILITIES
#11 OIL & GAS
#12 PHARMA
IMD: The Global Center for Digital Transformation
The Digital Vortex
IT Strategy – Vision 20205
External trends and
Internal factors give a
spark for the Barilla
Digital Transformation
Strictly Confidential
6	
  
Consumers & Shoppers are engaged in
all key decision moments
Strictly Confidential
7	
  
Shopping experiences are shared and
supported by mobile devices
79% of smartphone owners are ‘smartphone shoppers’	
  
Strictly Confidential
8	
  
New Digital Store concepts are
emerging
9	
  
Multi-dimensional social networking
services will grow more popular
Strictly Confidential
10	
  
Consumers will go global
Strictly Confidential
11	
  
Augmented reality is transforming all
steps of the value chain
Strictly Confidential
12	
  
Big Data represents the next frontier for
innovation, competition and productivity
Strictly Confidential
13	
  
A new vision leads us
through the journey
Strictly Confidential
14	
  
Vision	
  &	
  Principles	
  
Transform	
  Barilla	
  into	
  a	
  fully	
  Digital	
  
Enterprise	
  crea6ng	
  value	
  for	
  the	
  Business	
  
What	
  is	
  a	
  fully	
  Digital	
  Enterprise?	
  
Digital	
  Technology	
  drives	
  value	
  in	
  business	
  in	
  four	
  ways:	
  enhanced	
  connec6vity,	
  automa6on	
  
of	
  manual	
  tasks,	
  improved	
  decision	
  making	
  and	
  product/service	
  innova6on.	
  
A	
  Digital	
  Enterprise	
  is	
  an	
  organiza6on	
  that	
  leverages	
  digital	
  
technology	
  as	
  a	
  compe66ve	
  advantage	
  in	
  its	
  internal	
  and	
  
external	
  opera6ons.	
  
15	
  
We	
  are	
  performing	
  5	
  Company-­‐wide	
  TransformaIons	
  
Innovation	
   Sales&Mktg	
  
ICT	
  
Finance	
  
HR	
  
S.Chain	
  
Consumer	
  
Digital	
  
products	
  
Application	
  
Product	
  
experiences	
  
Web	
  
1010011000110110	
  1010011000110110	
  
Retailers	
  Suppliers	
  
101001001100	
   101001101011	
  
Digital	
  services	
  
Consumer,	
  Shopper	
  &	
  Customer	
  Engagement	
  
1	
  
2	
  
Digital	
  OperaIons	
  
3	
  
IT	
  Governance	
  2.0	
  &	
  	
  
Business	
  architecture	
  
4	
   InnovaIon	
  4	
  Barilla	
  
5	
   People	
  DigitalizaIon	
  
1	
  
Consumer,	
  Shopper	
  &	
  Customer	
  Engagement	
  
How	
  Barilla	
  can	
  listen	
  to	
  the	
  voice	
  of	
  consumers,	
  
rethink	
  rela6onships,	
  embrace	
  innova6on	
  to	
  drive	
  
profitability	
  &	
  market	
  leadership	
  while	
  reinforcing	
  
the	
  collabora6on	
  with	
  customers	
  
1	
  out	
  of	
  5	
  of	
  our	
  
Consumers	
  
directly	
  
acIonable	
  
17	
  
2	
  
Digital	
  OperaIons	
  
Redefine	
  the	
  role	
  of	
  IT	
  as	
  strategic	
  partner	
  for	
  the	
  
business	
  in	
  adop6ng	
  integrated	
  and	
  resilient	
  
plaAorms/solu6ons	
  to	
  enable	
  streamlined	
  
opera6ons,	
  customer	
  collabora6on	
  and	
  consumer	
  
engagement	
  effec6veness	
  
100%	
  of	
  
OperaIons	
  
digiIzed	
  
18	
  
3	
  
IT	
  Governance	
  2.0	
  &	
  Business	
  Architecture	
  
Adopt	
  a	
  solid	
  IT	
  Governance	
  model	
  to	
  be	
  able	
  to	
  
manage	
  new	
  technology	
  challenges	
  and	
  ensure	
  
alignment	
  between	
  IT	
  strategy	
  and	
  Barilla’s	
  vision	
  
driving	
  the	
  execu6on	
  of	
  the	
  Master	
  Plan	
  
Transparent	
  IT	
  
with	
  +25%	
  	
  
internal	
  
saIsfacIon	
  
19	
  
4	
  
InnovaIon	
  4	
  Barilla	
  
Permeate	
  innova6on	
  all	
  over	
  the	
  Company	
  
facilita6ng	
  an	
  outside-­‐in	
  culture	
  and	
  structuring	
  an	
  
innova6on	
  process	
  to	
  build	
  an	
  effec6ve	
  market	
  
comprehension	
  and	
  ensure	
  value	
  
100	
  iniIaIves	
  
approved	
  using	
  
new	
  InnovaIon	
  
process	
  	
  
20	
  
5	
  
People	
  DigitalizaIon	
  
A	
  Digital	
  and	
  innova6on	
  enabled	
  company	
  needs	
  a	
  
strong	
  digital/IT	
  department	
  as	
  well	
  as	
  technology	
  
savviness	
  as	
  a	
  fundamental	
  skill	
  and	
  aMtude	
  in	
  ALL	
  
people.	
  This	
  is	
  key	
  to	
  design,	
  deploy	
  and	
  properly	
  
drive	
  the	
  best	
  technology	
  solu6ons	
  
100%	
  users	
  meet	
  
required	
  level	
  of	
  
IT	
  &	
  Digital	
  
literacy	
  
21	
  
1. Business Digital transformation
2. Achieving a Digital State of Mind
3. People, People…and People
22	
  
1.Business Digital Transformation
Product + Content = Lifestyle Company
Tailored	
  
Experience	
  
delivery	
  
Tailored	
  
content	
  
delivery	
  
Product	
  
Delivery	
  
UNIQUE	
  
CUSTOMER	
  ID	
  
	
  
	
  
Product
Company
Lifestyle
Company
Media
Company
ARTIFICIAL	
  
INTELLIGENCE	
  
	
  
	
  	
  
2.Achieving a Digital State of Mind
Companies	
  that	
  successfully	
  adopt	
  digital	
  
technology	
  don’t	
  view	
  it	
  as	
  an	
  extra;	
  digi6za6on	
  
becomes	
  central	
  to	
  what	
  they	
  are	
  because	
  they	
  
transform	
  their	
  value	
  proposi6ons	
  and	
  evolve	
  every	
  
level	
  of	
  the	
  organiza6on	
  so	
  that	
  it	
  becomes	
  data	
  
driven,	
  customer	
  obsessed,	
  and	
  highly	
  agile.	
  
McKinsey	
  2016:	
  Achieving	
  a	
  Digital	
  State	
  of	
  Mind	
  
VIDEO	
  	
  
CON	
  AUDIO	
  
24	
  
Digital	
  Transforma6on	
  is	
  all	
  about	
  people…not	
  technology!	
  
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia
#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia

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#Barillagoesdigital: the digital transformative journey - Alessandra Ardrizzoia

  • 1.     #Barillagoesdigital The Digital Transformative Journey        
  • 2. Strictly Confidential 2   Barilla at a glance 53% M e a l S o l u t i o n s B a k e r y 47% 29 Manufacturing Sites and Mills 26 Commercial Subsidiaries Export in 100+ Countries 3,4 BILLION € NET SALES (2015)
  • 3. We provide people with quality Brands and Products, daily
  • 4. 4   #1 TECHNOLOGY #2 MEDIA & ENT. #3 RETAIL #4 FIN. SERVICES #5 TELECOM. #6 EDUCATION #7 TRAVEL #8 CPG/MANUF. #9 HEALTHCARE #10 UTILITIES #11 OIL & GAS #12 PHARMA IMD: The Global Center for Digital Transformation The Digital Vortex
  • 5. IT Strategy – Vision 20205 External trends and Internal factors give a spark for the Barilla Digital Transformation
  • 6. Strictly Confidential 6   Consumers & Shoppers are engaged in all key decision moments
  • 7. Strictly Confidential 7   Shopping experiences are shared and supported by mobile devices 79% of smartphone owners are ‘smartphone shoppers’  
  • 8. Strictly Confidential 8   New Digital Store concepts are emerging
  • 9. 9   Multi-dimensional social networking services will grow more popular
  • 11. Strictly Confidential 11   Augmented reality is transforming all steps of the value chain
  • 12. Strictly Confidential 12   Big Data represents the next frontier for innovation, competition and productivity
  • 13. Strictly Confidential 13   A new vision leads us through the journey
  • 14. Strictly Confidential 14   Vision  &  Principles   Transform  Barilla  into  a  fully  Digital   Enterprise  crea6ng  value  for  the  Business   What  is  a  fully  Digital  Enterprise?   Digital  Technology  drives  value  in  business  in  four  ways:  enhanced  connec6vity,  automa6on   of  manual  tasks,  improved  decision  making  and  product/service  innova6on.   A  Digital  Enterprise  is  an  organiza6on  that  leverages  digital   technology  as  a  compe66ve  advantage  in  its  internal  and   external  opera6ons.  
  • 15. 15   We  are  performing  5  Company-­‐wide  TransformaIons   Innovation   Sales&Mktg   ICT   Finance   HR   S.Chain   Consumer   Digital   products   Application   Product   experiences   Web   1010011000110110  1010011000110110   Retailers  Suppliers   101001001100   101001101011   Digital  services   Consumer,  Shopper  &  Customer  Engagement   1   2   Digital  OperaIons   3   IT  Governance  2.0  &     Business  architecture   4   InnovaIon  4  Barilla   5   People  DigitalizaIon  
  • 16. 1   Consumer,  Shopper  &  Customer  Engagement   How  Barilla  can  listen  to  the  voice  of  consumers,   rethink  rela6onships,  embrace  innova6on  to  drive   profitability  &  market  leadership  while  reinforcing   the  collabora6on  with  customers   1  out  of  5  of  our   Consumers   directly   acIonable  
  • 17. 17   2   Digital  OperaIons   Redefine  the  role  of  IT  as  strategic  partner  for  the   business  in  adop6ng  integrated  and  resilient   plaAorms/solu6ons  to  enable  streamlined   opera6ons,  customer  collabora6on  and  consumer   engagement  effec6veness   100%  of   OperaIons   digiIzed  
  • 18. 18   3   IT  Governance  2.0  &  Business  Architecture   Adopt  a  solid  IT  Governance  model  to  be  able  to   manage  new  technology  challenges  and  ensure   alignment  between  IT  strategy  and  Barilla’s  vision   driving  the  execu6on  of  the  Master  Plan   Transparent  IT   with  +25%     internal   saIsfacIon  
  • 19. 19   4   InnovaIon  4  Barilla   Permeate  innova6on  all  over  the  Company   facilita6ng  an  outside-­‐in  culture  and  structuring  an   innova6on  process  to  build  an  effec6ve  market   comprehension  and  ensure  value   100  iniIaIves   approved  using   new  InnovaIon   process    
  • 20. 20   5   People  DigitalizaIon   A  Digital  and  innova6on  enabled  company  needs  a   strong  digital/IT  department  as  well  as  technology   savviness  as  a  fundamental  skill  and  aMtude  in  ALL   people.  This  is  key  to  design,  deploy  and  properly   drive  the  best  technology  solu6ons   100%  users  meet   required  level  of   IT  &  Digital   literacy  
  • 21. 21   1. Business Digital transformation 2. Achieving a Digital State of Mind 3. People, People…and People
  • 22. 22   1.Business Digital Transformation Product + Content = Lifestyle Company Tailored   Experience   delivery   Tailored   content   delivery   Product   Delivery   UNIQUE   CUSTOMER  ID       Product Company Lifestyle Company Media Company ARTIFICIAL   INTELLIGENCE        
  • 23. 2.Achieving a Digital State of Mind Companies  that  successfully  adopt  digital   technology  don’t  view  it  as  an  extra;  digi6za6on   becomes  central  to  what  they  are  because  they   transform  their  value  proposi6ons  and  evolve  every   level  of  the  organiza6on  so  that  it  becomes  data   driven,  customer  obsessed,  and  highly  agile.   McKinsey  2016:  Achieving  a  Digital  State  of  Mind  
  • 24. VIDEO     CON  AUDIO   24  
  • 25. Digital  Transforma6on  is  all  about  people…not  technology!