This document discusses how organizations and work have changed with the rise of technology. It notes how tasks have become more specialized through techniques like assembly lines and cubicles. Over time, the role of technology in the workplace has grown significantly, allowing more remote work but also new challenges around information overload and monitoring of workers. Moving forward, the document argues that organizations need to embrace technology as a flow and switch to a more flexible mindset focused on knowledge sharing and self-organization to be successful in the digital age.

1. Tomorrow was (just?)
another day
Social Now Europe 2017

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“The Organization in the Digital Age” – Jane McConnell - 2016

4. Tomorrow was just
another day
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Social Now
Europe 2017

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The punch clockThe punch clock

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Time Task Project Micro-
management
Frederick
Taylor
Franck
Gilbreth
Henry
Gantt

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The cubicleThe cubicle

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The assembly lineThe assembly line

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The reign of the machineThe reign of the machine

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The water coolerThe water cooler

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Organizations
must switch
to a new mindset
when considering
technology
and vendors

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Technology is a flow
Embrace it

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Or get drowned

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The future of work might
look like a black hole...

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The dark side of AI

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“Outlook on Artificial Intelligence in Enterprise” –
Narrative Science
“Technology Vision 2017” –
Accenture

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“If machine-learning technologies used for, say, résumé
screening were to imbibe cultural stereotypes, it may result in
prejudiced outcomes.”
“Certainly, caution must be used in incorporating modules
constructed via unsupervised machine learning into decision-
making systems.”
“Semantics derived automatically from language corpora contain human-like biases”
- Aylin Caliskan, Joanna J. Bryson, Arvind Narayanan – Science - Avril 2017

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The rise of surveillance

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Information overlord

34. A typical knowledge worker’s day in 2010
• 19% creating content
• 19% reading content
• 17% meetings / phone calls / social interaction
• 10% search and research
• 5% personal time
• 5% thought and reflection
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• 25% information overload
Basex – “The Knowledge Worker’s Day: Our Findings”

35. Fact checking?
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Me, I and myself

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Millennials are 16% more
narcissistic than other
generations

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40 millions subscribers

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Influence trumps credibility

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... or like a white fountain

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Orchestrated self-
organization

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“A dynamic two-way flow of power and authority, based on
knowledge, trust, credibility and a focus on results, enabled by
interconnected people and technology.”
Jon Husband

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Markets are conversations.
and connections
Networks are conversations

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http://rise.works

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The digital workplace
Is a physical workplace

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Digital Inclusion

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http://is-csr-changing-business.com

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Digital literacy
Image: "Lost in Reflection" from Night Shift by Guillaume Lachapelle.

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“Textbooks, workbooks, and lectures must yield to a learning process
based on the information resources available for learning and problem
solving throughout people's lifetimes--to learning experiences that build a
lifelong habit of library use. Such a learning process would actively involve
students in the process of:
• knowing when they have a need for information
• identifying information needed to address a given problem or issue
• finding needed information and evaluating the information
• organizing the information
• using the information effectively to address the problem or issue at
hand..”
Presidential Committee on Information Literacy: Final Report
Association of Colleges & Research Libraries - 1989

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12%

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Privacy

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Collaboration Index - https://collaboration-index.com

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Black or White?

59. FLUI
D
acilitate connections rather than conversations
oosen processes to embrace flows
se small and fast real-world experimentations
nspire a culture of learning & critical thinking
esign for empathy & emergence
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60. Obrigado!
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