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SOCIAL MEDIA 101
   For Non-Profits



                    ©2011 Social Savvy Geek, LLC
EXPECTATIONS
Core Mission




               ©2011 Social Savvy Geek, LLC
Core Mission

Community




                           ©2011 Social Savvy Geek, LLC
Core Mission

Community
Fund Raising




                           ©2011 Social Savvy Geek, LLC
Core Mission

Community
Fund Raising
Events




                           ©2011 Social Savvy Geek, LLC
Core Mission

Community
Fund Raising
Events
Projects




                           ©2011 Social Savvy Geek, LLC
Core Mission

Community
Fund Raising
Events
Projects
Awareness


                           ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Networking



             ©2011 Social Savvy Geek, LLC
Networking

The SAME rules apply
      (online)

                 ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself
Find out about the other party




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself
Find out about the other party
Make introductions & Share connections




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself
Find out about the other party
Make introductions & Share connections
Be a resource




                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself
Find out about the other party
Make introductions & Share connections
Be a resource
Farming not Hunting



                                          ©2011 Social Savvy Geek, LLC
Imagine you are at a live networking function
Have a PLAN (before, during, & after)
Introduce yourself
Find out about the other party
Make introductions & Share connections
Be a resource
Farming not Hunting
Visibility, Credibility, & Marketability

                                           ©2011 Social Savvy Geek, LLC
Tools




        ©2011 Social Savvy Geek, LLC
Tools
Facebook




                   ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn




                   ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter




                   ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress




                    ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube




                    ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube

Flicker




                    ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube

Flicker
Foursquare




                     ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube

Flicker
Foursquare
Google +




                     ©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube

Flicker
Foursquare
Google +
Email Newsletter


                           ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
NO!




      ©2011 Social Savvy Geek, LLC
NO!
Fear
 Loss of control
 Dilution of Brand




                           ©2011 Social Savvy Geek, LLC
NO!
Fear
 Loss of control
 Dilution of Brand
Waste of time
 Fad
 Difficult
 Confusing
                           ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Reality




          ©2011 Social Savvy Geek, LLC
Reality
      Conversation online
      Brand building
      Lasting trend
      Manageable
      Scalable
      Learnable

                  ©2011 Social Savvy Geek, LLC
Reality
      Conversation online
      Brand building
      Lasting trend
      Manageable
      Scalable
      Learnable

                  ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Brand Management




              ©2011 Social Savvy Geek, LLC
Brand Management

Strategy




                   ©2011 Social Savvy Geek, LLC
Brand Management

Strategy
  Phases




                   ©2011 Social Savvy Geek, LLC
Brand Management

Strategy
  Phases
    Set Up




                   ©2011 Social Savvy Geek, LLC
Brand Management

Strategy
  Phases
    Set Up
    Manage




                   ©2011 Social Savvy Geek, LLC
Brand Management

Strategy
  Phases
    Set Up
    Manage
    Adapt


                   ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Set Up & Integrate




                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience




                                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools




                                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand




                                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts




                                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts
Use what you have




                                ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts
Use what you have

   Website, Email newsletter, Database




                                         ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts
Use what you have

   Website, Email newsletter, Database
   Add Social Media icons




                                         ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts
Use what you have

   Website, Email newsletter, Database
   Add Social Media icons
      Facebook Community Page, LinkedIn Company Page, Twitter




                                                    ©2011 Social Savvy Geek, LLC
Set Up & Integrate
Identify your target audience
   Choose appropriate tools
Define your Brand
   Logo, colors, fonts
Use what you have

   Website, Email newsletter, Database
   Add Social Media icons
      Facebook Community Page, LinkedIn Company Page, Twitter
Directories, Memberships, Associations


                                                    ©2011 Social Savvy Geek, LLC
Content is King




              ©2011 Social Savvy Geek, LLC
Content is King
Drives traffic




                      ©2011 Social Savvy Geek, LLC
Content is King
Drives traffic
Does not ALL have to be original




                                   ©2011 Social Savvy Geek, LLC
Content is King
Drives traffic
Does not ALL have to be original
You can repurpose your content
  Articles, Press Releases, Event Summaries
  Blog
  Newsletter
  Channels (Facebook, LinkedIn, Twitter)
                                           ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Don’t be “that guy”




                 ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10




                      ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share




                      ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share
Don’t sell




                       ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share
Don’t sell
Don’t be a snob




                       ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share
Don’t sell
Don’t be a snob
Remember your audience



                         ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share
Don’t sell
Don’t be a snob
Remember your audience
Be open & honest

                         ©2011 Social Savvy Geek, LLC
Don’t be “that guy”
70:20:10
Don’t over-share
Don’t sell
Don’t be a snob
Remember your audience
Be open & honest
Be patient
                         ©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
©2011 Social Savvy Geek, LLC
Tools
Facebook
LinkedIn
Twitter
Wordpress
YouTube

Flicker
Foursquare
Google +
Email Newsletter


                           ©2011 Social Savvy Geek, LLC

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Social Media 101 For Non Profits

Notes de l'éditeur

  1. Thank you for inviting me to speak today. My name is Laura Pence and I am the President of Social Savvy Geek, LLC, a Richmond based Social Media Consulting Company. We help small businesses find and engage their target audience online using Social Media. I’m excited to share some of my knowledge with you all today.\n
  2. I’m here to speak to you about Social Media for non-profits. This is not a workshop, so you won’t be learning how to employ social media, but instead we’ll talk about what it is and why it’s important for you to understand. I will give a very short overview and then open the floor for questions.\n
  3. As a non-profit, you have a core mission, or purpose. To fulfill that purpose you map out goals and objectives and then plan activities and marketing campaigns to support them. Some of the traditional ways to do that are through building an active community, fund raising, holding events, completing projects, and raising awareness about your cause. That all boils down to one fundamental:\n
  4. As a non-profit, you have a core mission, or purpose. To fulfill that purpose you map out goals and objectives and then plan activities and marketing campaigns to support them. Some of the traditional ways to do that are through building an active community, fund raising, holding events, completing projects, and raising awareness about your cause. That all boils down to one fundamental:\n
  5. As a non-profit, you have a core mission, or purpose. To fulfill that purpose you map out goals and objectives and then plan activities and marketing campaigns to support them. Some of the traditional ways to do that are through building an active community, fund raising, holding events, completing projects, and raising awareness about your cause. That all boils down to one fundamental:\n
  6. As a non-profit, you have a core mission, or purpose. To fulfill that purpose you map out goals and objectives and then plan activities and marketing campaigns to support them. Some of the traditional ways to do that are through building an active community, fund raising, holding events, completing projects, and raising awareness about your cause. That all boils down to one fundamental:\n
  7. As a non-profit, you have a core mission, or purpose. To fulfill that purpose you map out goals and objectives and then plan activities and marketing campaigns to support them. Some of the traditional ways to do that are through building an active community, fund raising, holding events, completing projects, and raising awareness about your cause. That all boils down to one fundamental:\n
  8. Networking. Here’s the good news: for those of you who are good at networking- the same rules apply online! Here’s the bad news: if you suck at networking in person- you’ll suck online, too. Luckily, with practice anyone can learn these skills.\n
  9. Networking. Here’s the good news: for those of you who are good at networking- the same rules apply online! Here’s the bad news: if you suck at networking in person- you’ll suck online, too. Luckily, with practice anyone can learn these skills.\n
  10. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  11. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  12. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  13. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  14. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  15. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  16. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  17. Imagine that you are at a live networking function. You would never show up at a function without a plan. You bring business cards, you wear a name tag, you know whom you need to meet and for what purpose, and you know what you are going to do with the information that you gather. You introduce yourself to other people in the room, ask them what they do and what they are looking for, and then you listen. You offer to introduce them to other people when appropriate. You offer information that is useful to your new contact and don’t go on about yourself unless asked. Networking is about building relationships and trust over time, not “getting” an instant result. Try doing things the other way around and watch people around shut down. Not recommended!\n
  18. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  19. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  20. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  21. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  22. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  23. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  24. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  25. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  26. Social Media are exactly that- a medium that fosters human interaction. The point is to find and engage your target audience. These are tools that can help you do that. There is no magic bullet- being “on social media” will not bring in an audience without proper planning and application. Each channel here has a different function and audience and therefor different best practices, but the same rules of networking and marketing standards apply.\n
  27. \n
  28. \n
  29. \n
  30. \n
  31. The conversation is online. There is no question about that. The question is whether or not you are participating in that conversation.\n
  32. The conversation is online. There is no question about that. The question is whether or not you are participating in that conversation.\n
  33. The conversation is online. There is no question about that. The question is whether or not you are participating in that conversation.\n
  34. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  35. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  36. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  37. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  38. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  39. Social Media should be part of your overall marketing and brand strategy. It is not an overnight project and will move through several phases. Getting set up is both the most time-consuming and expensive phase. You can do it yourself or hire someone to do it for you. Management is ongoing and can be done in-house, contracted out, or some combination. The social landscape is ever-changing and requires constant evaluation and adaptation to keep up and stay relevant. The core underlying marketing principles remain the same. As new media emerge the set up phase may be revisited. Don’t fall prey to overhauling things that are working as they are.\n
  40. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  41. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  42. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  43. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  44. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  45. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  46. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  47. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  48. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  49. Different audiences require different tactics. Choose appropriate tools for the task at hand. Facebook is BtoC and more personal, which is great for community building. LinkedIn is ideal for BtoB and is mainly affluent professionals ;it’s great for professional networking and connecting with colleagues. Twitter is the way to get the message out and tie it all together. Your website and blog are your hub. YouTube and Flicker help people to see your message through images. Make sure to have a cohesive image across all channels with consistent use of logo, colors, and fonts. Use new media to support your existing tools; they are all part of the same sales funnel, so tie them together. What you are selling is your image, your mission, and ultimately donations of time or money. Make use of directories, memberships, and associations to further connections and extend your database. Make sure to enter all contacts into your email newsletter database, since to this day it is the most successful method of encouraging online donations.\n
  50. Keep in mind: no matter which tools you are using, it’s all about the content. The information you provide is what keeps people interested and coming back for more. It’s what engages people and makes them want to share. All content does not need to be original; you can use reprints, white papers, hire a copywriter, invite guest bloggers, etc. You can use articles, press releases, videos, photos, event announcements and anything else that is appropriate and relevant. You can use the same content, in different forms, across many channels.\n
  51. Keep in mind: no matter which tools you are using, it’s all about the content. The information you provide is what keeps people interested and coming back for more. It’s what engages people and makes them want to share. All content does not need to be original; you can use reprints, white papers, hire a copywriter, invite guest bloggers, etc. You can use articles, press releases, videos, photos, event announcements and anything else that is appropriate and relevant. You can use the same content, in different forms, across many channels.\n
  52. Keep in mind: no matter which tools you are using, it’s all about the content. The information you provide is what keeps people interested and coming back for more. It’s what engages people and makes them want to share. All content does not need to be original; you can use reprints, white papers, hire a copywriter, invite guest bloggers, etc. You can use articles, press releases, videos, photos, event announcements and anything else that is appropriate and relevant. You can use the same content, in different forms, across many channels.\n
  53. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  54. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  55. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  56. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  57. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  58. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  59. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  60. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  61. Here’s the skinny: Don’t be “that guy”. You know the one. He shows up to a networking event, walks up and starts selling. Nobody likes “that guy”! People don’t like to be sold to, but they do like to buy. In social media a good rule of thumb is to share 70% of information about your topic in general, 20% sharing your own content in various forms, and 10% sharing actual “salesy” items like event announcements, invitations to connect, or requests for donations. Don’t share too much, too often, or any inappropriate content. Don’t sell people: remember your percentages. Follow your followers- you’re building a community with two way conversation, this is not traditional one-way broadcast or interruption marketing. Remember your audience- every tweet is not appropriate for LinkedIn. People are paying attention. Be open. Be honest. Everyone makes mistakes, but people are more interested in your reaction to your mistakes than what initially went wrong, most of the time. Lastly, be patient. Networking and marketing take a lot of work, but it will pay off in the end.\n
  62. Listen to your audience. Now I’m listening to you. Questions?\n
  63. \n
  64. Answer questions about specific tools & best practices.\n