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More Clicks, Less Bricks?

The Local Data Company
Matthew Hopkinson

#HighStreet
26th February 2014
People are supposed to fear the
unknown, but ignorance is bliss when
knowledge is so damn frightening.”
‘

Laurell K. Hamilton, The Laughing Corpse
Today’s Agenda

Current state of GB Retail

Role of Data
National, Regional and Sectors Insights
Partnership Insights
Summary
Q&A
Methodology
• 7,000+ locations
• Field visited
• 60,000 visits a month

Seeing is believing!
NATIONWIDE
COVERAGE
BUSINESSES TRACKED

554,096
LOCATIONS TRACKED

7,000
TOWNS

RETAIL PARKS

SHOPPING CENTRES

850 1,124 897
Some of the clients who We Service
Consumer Confidence

Source GfK
Media Interest
High Street Reviews
Breaking News!

✚
748 stores

459 stores

-3% (22 store closures)

-8% (40 store closures)

42% on High Street

72% on Retail Parks
All Change!
The car is KING!
Change Afoot!

FAILURES

CLOSURES

OPENINGS
Destination v Decimation
Vacancy rates
North v South

Greater
London
2013-12

2013-10

2013-08

2013-06

2013-04

2013-02

2012-12

2012-10

2012-08

2012-06

2012-04

2012-02

2011-12

2011-10

2011-08

2011-06

2011-04

2011-02

2010-12

2010-10

2010-08

2010-06

2010-04

2010-02

2009-12

2009-10

2009-08

2009-06

2009-04

2009-02

2008-12

GB Shop Vacancy 2008-2013

15,0
14,5
14,0
13,5
13,0
12,5
12,0
11,5
11,0
10,5
10,0
9,5
9,0
8,5
8,0
7,5
7,0
6,5
6,0
5,5
5,0
4,5
4,0
2013 GB Retail & Leisure (All) Vacancy Rates
12,60

12,50

12,40

12,30

12,20

12,10

12,00

11,90
2013-01 2013-02 2013-03 2013-04 2013-05 2013-06 2013-07 2013-08 2013-09 2013-10 2013-11 2013-12
National Vacancy Rates
Regional Change 2012-2013
Vacancy – GB’s Worst Performing Towns

Region

Area

2013 Vacancy

2012 Vacancy

Change

North West

West End, Morecambe

32.9

27.2

5.8

Wales

Newport, Monmouthshire

28.9

27.3

1.6

North West

Bolton

27.8

21.6

6.2

North East

Hartlepool

27.7

27.3

0.3

North West

Bootle

27.0

23.3

3.7

North West

Church Street, Runcorn

26.8

27.6

-0.8

West Midlands

Walsall

26.7

25.4

1.3

West Midlands

West Bromwich

26.6

24.3

2.3

North East

Stockton-on-Tees

26.3

23.7

2.6

North West

Eccles

25.8

26.1

-0.2
Vacancy- GB’s Best Performing Towns

Region

Area

2013 Vacancy

2012 Vacancy

Change

Greater London

Highgate

0.0

4.7

-4.7

East Midlands

Eastgate, Lincoln

1.3

2.6

-1.3

South East

Molesey Lock

1.4

4.3

-2.9

Greater London

Barking Road West

1.6

3.3

-1.7

Greater London

St. John’s Wood

1.6

4.0

-2.4

Greater London

Askew Road, Hammersmith

1.8

5.2

-3.4

West Midlands

Shirley Street, Solihull

1.8

3.4

-1.7

West Midlands

Thornton Heath

1.8

5.1

-3.3

North East

Woodford Green

1.8

5.3

-3.5

North West

Debden

2.0

0.0

2.0
Town Centre Shop Vacancy – 3 year change
35%

30%

25%

20%

15%

10%

5%

0%
More than - Neg 10-19%
20%

Neg 5-9%

Neg 4-1%

Flat 0%

Pos 1 - 4%

Pos 5-9%

10-20%

Pos 20% +
North v South Divide?
Regional Groupings 2013 v 2012
18

16
14
12
10

8
6
4
2

0

North (NW, NE, Y&H)

Midlands & East

South (SW & SE)

London
Averages - NW v SE

North West Average Vacancy %

17.4

North West Average Retail Park Vacancy %

10.1

North West Average Shopping Centre Vacancy % 19.3
South East Average Vacancy %

11.8

South East Average Retail Park Vacancy %

6.3

South East Average Shopping Centre Vacancy %

14.3
The Ruling Class?

Westfield London
Braehead
Metro Centre
Bullring
Meadowhall
Trinity Leeds
Trafford Centre
Liverpool One
St David's Cardiff
0%

5%

10%
Shop Vacancy Rates

15%

20%

25%
Brands

As a consumer, you want to associate with brands
whose powerful presence creates a halo effect
that rubs off on you.
Tom Peters

The way customers relate to brands and how
profit is generated has changed so dramatically
almost every professional is being challenged to
reconsider what they do in order to stay relevant.
Simon Mainwaring
Openings & Closures
Openings & Closures (Net Change) 2009-2013
3,00
2,50
2,00
1,50
1,00

All

0,50
0,00
2009

-0,50
-1,00

2010

2011

2012

2013
Openings & Closures (Net Change) 2009-2013
5,00
4,00

3,00
2,00
Multiples

1,00

Independents

0,00
2009

-1,00
-2,00
-3,00

2010

2011

2012

2013
The last 3 years – top 650 Town Centres
143,960 openings and closures
Net Change %

Units Net Change

Comparison

-4.32

-3,083

Convenience

5.10

830

Leisure

2.29

1,200

Service

3.84

1,993

Total

0.49

940

BUT
Multiples = -1,741 (-2.35%)
Independents = +2,681 (+2.28)
Risers 2013 GB wide
Fallers 2013 GB Wide
Footfall attractors – Fashion & Clothing
Footfall attractors – anchor tenants
Footfall attractors – new kids on the block!
Scotland’s Towns – Case study

Partner research with University of Stirling (Professor Leigh Sparks) in

2013 on top 100 towns.

What is the retail scale and make-up of Scottish towns and cities?
2. How variable are Scottish towns and cities in their retailing?
3. How significant is retail vacancy?

4. Can we explain some of the patterns found?
Retail Types: BMGC (Booze, Money,
Gambling, Charity)
City

Off
Pawnbroker Bookmaker Cheque
Licence
Centre

Charity Index
Shop

Aberdeen

0.16

0.08

1.47

0.41

2.61

4.73

Dundee

0.34

0.46

1.38

0.46

1.84

4.48

Stirling

0.0

0.98

1.72

0.49

0.49

3.68

Inverness

0.62

0.42

1.25

0.62

0.21

3.12

Perth

0.37

0.19

1.12

0.56

0.19

2.42

Glasgow

0.2

0.26

0.73

0.18

0.35

1.72

Edinburgh

0.44

0.1

0.49

0.13

0.28

1.44

Source:LDC and University of Stirling
“Change is inevitable. Change is

constant.”
Benjamin Disraeli
Best Total Diversity

1
2
3
4
5
6
7
8
9
10

Town
Diversity Index
0.87
Central London
0.61
Edinburgh
0.59
Brighton and Hove
0.55
Glasgow
0.53
Nottingham
0.51
Bath
0.51
York
0.50
Bristol
0.50
West London
0.49
Norwich

11
12
13
14
15
16
17
18
19
20

Town
Manchester
Derby
Exeter
Leicester
Cheltenham
Tunbridge Wells
Scarborough
Liverpool
Harrogate
Salisbury

Diversity Index
0.49
0.47
0.47
0.46
0.46
0.46
0.45
0.45
0.45
0.44
Worst Total Diversity

1
2

Town
Milton Keynes
Ilford

3
4
5
6
7

Wood Green
Oldham
Weymouth
Peckham
Stockton-on-Tees

8
9
10

St. Helens
Wigan
Scunthorpe

Diversity Index
0.23
0.24
0.25
0.26
0.26
0.26
0.26
0.26
0.26
0.26

11
12

Town
Luton
Burnley

13
14
15
16
17

Torquay
Walthamstow
Sutton
Brixton
Richmond, London

18
19
20

Putney
Paisley
Rugby

Diversity Index
0.27
0.27
0.27
0.27
0.28
0.28
0.28
0.29
0.29
0.29
Milliband Index
Summary

•

More business failures/closures to come = more empty premises

•

Significant variance in performance by location and type

•

NEW AGE Technology is driving consolidation

•

OLD AGE Property costs deterring occupation

•

‘All inclusive’ locations will get the consumers

•

What can be done with the 15% + vacancy locations?

•

Knowledge and understanding of national trends applied locally is key

•

Ignore consumers at your peril!
“To open a shop is easy, to
keep it open is an art.”
Chinese Proverb
BRINGING DATA ALIVE!
Thank you!
matthew@localdatacompany.com
@matthehopkinson
(0) 20 3111 4393
www.localdatacompany.com

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Matthew Hopkinson, Local Data Company - Solocal Group UK Event "How To Drive Online Traffic To Local Stores", February 27, 2014

  • 1.
  • 2. More Clicks, Less Bricks? The Local Data Company Matthew Hopkinson #HighStreet 26th February 2014
  • 3. People are supposed to fear the unknown, but ignorance is bliss when knowledge is so damn frightening.” ‘ Laurell K. Hamilton, The Laughing Corpse
  • 4. Today’s Agenda Current state of GB Retail Role of Data National, Regional and Sectors Insights Partnership Insights Summary Q&A
  • 5. Methodology • 7,000+ locations • Field visited • 60,000 visits a month Seeing is believing!
  • 7. Some of the clients who We Service
  • 11. Breaking News! ✚ 748 stores 459 stores -3% (22 store closures) -8% (40 store closures) 42% on High Street 72% on Retail Parks
  • 13. The car is KING!
  • 19. 2013 GB Retail & Leisure (All) Vacancy Rates 12,60 12,50 12,40 12,30 12,20 12,10 12,00 11,90 2013-01 2013-02 2013-03 2013-04 2013-05 2013-06 2013-07 2013-08 2013-09 2013-10 2013-11 2013-12
  • 22. Vacancy – GB’s Worst Performing Towns Region Area 2013 Vacancy 2012 Vacancy Change North West West End, Morecambe 32.9 27.2 5.8 Wales Newport, Monmouthshire 28.9 27.3 1.6 North West Bolton 27.8 21.6 6.2 North East Hartlepool 27.7 27.3 0.3 North West Bootle 27.0 23.3 3.7 North West Church Street, Runcorn 26.8 27.6 -0.8 West Midlands Walsall 26.7 25.4 1.3 West Midlands West Bromwich 26.6 24.3 2.3 North East Stockton-on-Tees 26.3 23.7 2.6 North West Eccles 25.8 26.1 -0.2
  • 23. Vacancy- GB’s Best Performing Towns Region Area 2013 Vacancy 2012 Vacancy Change Greater London Highgate 0.0 4.7 -4.7 East Midlands Eastgate, Lincoln 1.3 2.6 -1.3 South East Molesey Lock 1.4 4.3 -2.9 Greater London Barking Road West 1.6 3.3 -1.7 Greater London St. John’s Wood 1.6 4.0 -2.4 Greater London Askew Road, Hammersmith 1.8 5.2 -3.4 West Midlands Shirley Street, Solihull 1.8 3.4 -1.7 West Midlands Thornton Heath 1.8 5.1 -3.3 North East Woodford Green 1.8 5.3 -3.5 North West Debden 2.0 0.0 2.0
  • 24. Town Centre Shop Vacancy – 3 year change 35% 30% 25% 20% 15% 10% 5% 0% More than - Neg 10-19% 20% Neg 5-9% Neg 4-1% Flat 0% Pos 1 - 4% Pos 5-9% 10-20% Pos 20% +
  • 25. North v South Divide?
  • 26. Regional Groupings 2013 v 2012 18 16 14 12 10 8 6 4 2 0 North (NW, NE, Y&H) Midlands & East South (SW & SE) London
  • 27. Averages - NW v SE North West Average Vacancy % 17.4 North West Average Retail Park Vacancy % 10.1 North West Average Shopping Centre Vacancy % 19.3 South East Average Vacancy % 11.8 South East Average Retail Park Vacancy % 6.3 South East Average Shopping Centre Vacancy % 14.3
  • 28. The Ruling Class? Westfield London Braehead Metro Centre Bullring Meadowhall Trinity Leeds Trafford Centre Liverpool One St David's Cardiff 0% 5% 10% Shop Vacancy Rates 15% 20% 25%
  • 29. Brands As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you. Tom Peters The way customers relate to brands and how profit is generated has changed so dramatically almost every professional is being challenged to reconsider what they do in order to stay relevant. Simon Mainwaring
  • 31. Openings & Closures (Net Change) 2009-2013 3,00 2,50 2,00 1,50 1,00 All 0,50 0,00 2009 -0,50 -1,00 2010 2011 2012 2013
  • 32. Openings & Closures (Net Change) 2009-2013 5,00 4,00 3,00 2,00 Multiples 1,00 Independents 0,00 2009 -1,00 -2,00 -3,00 2010 2011 2012 2013
  • 33. The last 3 years – top 650 Town Centres 143,960 openings and closures Net Change % Units Net Change Comparison -4.32 -3,083 Convenience 5.10 830 Leisure 2.29 1,200 Service 3.84 1,993 Total 0.49 940 BUT Multiples = -1,741 (-2.35%) Independents = +2,681 (+2.28)
  • 36. Footfall attractors – Fashion & Clothing
  • 37. Footfall attractors – anchor tenants
  • 38. Footfall attractors – new kids on the block!
  • 39. Scotland’s Towns – Case study Partner research with University of Stirling (Professor Leigh Sparks) in 2013 on top 100 towns. What is the retail scale and make-up of Scottish towns and cities? 2. How variable are Scottish towns and cities in their retailing? 3. How significant is retail vacancy? 4. Can we explain some of the patterns found?
  • 40. Retail Types: BMGC (Booze, Money, Gambling, Charity) City Off Pawnbroker Bookmaker Cheque Licence Centre Charity Index Shop Aberdeen 0.16 0.08 1.47 0.41 2.61 4.73 Dundee 0.34 0.46 1.38 0.46 1.84 4.48 Stirling 0.0 0.98 1.72 0.49 0.49 3.68 Inverness 0.62 0.42 1.25 0.62 0.21 3.12 Perth 0.37 0.19 1.12 0.56 0.19 2.42 Glasgow 0.2 0.26 0.73 0.18 0.35 1.72 Edinburgh 0.44 0.1 0.49 0.13 0.28 1.44 Source:LDC and University of Stirling
  • 41. “Change is inevitable. Change is constant.” Benjamin Disraeli
  • 42. Best Total Diversity 1 2 3 4 5 6 7 8 9 10 Town Diversity Index 0.87 Central London 0.61 Edinburgh 0.59 Brighton and Hove 0.55 Glasgow 0.53 Nottingham 0.51 Bath 0.51 York 0.50 Bristol 0.50 West London 0.49 Norwich 11 12 13 14 15 16 17 18 19 20 Town Manchester Derby Exeter Leicester Cheltenham Tunbridge Wells Scarborough Liverpool Harrogate Salisbury Diversity Index 0.49 0.47 0.47 0.46 0.46 0.46 0.45 0.45 0.45 0.44
  • 43. Worst Total Diversity 1 2 Town Milton Keynes Ilford 3 4 5 6 7 Wood Green Oldham Weymouth Peckham Stockton-on-Tees 8 9 10 St. Helens Wigan Scunthorpe Diversity Index 0.23 0.24 0.25 0.26 0.26 0.26 0.26 0.26 0.26 0.26 11 12 Town Luton Burnley 13 14 15 16 17 Torquay Walthamstow Sutton Brixton Richmond, London 18 19 20 Putney Paisley Rugby Diversity Index 0.27 0.27 0.27 0.27 0.28 0.28 0.28 0.29 0.29 0.29
  • 45. Summary • More business failures/closures to come = more empty premises • Significant variance in performance by location and type • NEW AGE Technology is driving consolidation • OLD AGE Property costs deterring occupation • ‘All inclusive’ locations will get the consumers • What can be done with the 15% + vacancy locations? • Knowledge and understanding of national trends applied locally is key • Ignore consumers at your peril!
  • 46. “To open a shop is easy, to keep it open is an art.” Chinese Proverb
  • 47. BRINGING DATA ALIVE! Thank you! matthew@localdatacompany.com @matthehopkinson (0) 20 3111 4393 www.localdatacompany.com