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17th
Global Conference of Actuaries
Role of Actuaries in Enterprise Risk Management
Rajiv Mukherjee and Sonjai Kumar
Executive Summary
The paper discusses the role of actuary in the area of Enterprise Risk Management and to explore this
new field because of their good understanding of the insurance business. The paper discusses the
components of risk management where actuaries can be involved in the risk management in insurance
business and also in other wide financial area such as banking, mutual funds etc. The paper advocates
that the actuaries have the required technical skills to excel in other financial areas in risk
management, however they have to ramp up their financial risk management skills. The paper
identifies the Liquidity, Credit risk and Operational risk as the areas where actuaries have to focus to
make a foray in the other financial market in risk management. The paper also recommends the steps
for the actuarial profession to make to market actuarial skills in the area of ERM in wider field.
1. Introduction
The last two decades have been a focal point in the history of financial services. The multiple failures
in the risk events witnessed during this periods which had brought risk management into sharp focuss.
It is into this backdrop that Enterprise Risk Management has emerged as one of the major areas of
work within risk management.
It is now seen as a potent answer to the “Changing risks expecting the unexpected”. The idea of
integrated risk culture has become a talking point. The position of Chief Risk Officer has now been
recognised as a critical position. This can become wider fields for actuaries in Insurance and other
areas opening up new avenues of opportunities and enhancement in visibility to wider public.
2. Evolution of ERM
There are many debacles happened majorly in the last two decades leading to billions in claim
settlements, lost revenue and bad reputation. Some of the few well know losses are Bearing Bank (1
billion USD), Morgan Stanley (79 million GBP), Equitable Life ( closed to new business) etc. This
over the years have led to change from silo based thinking of risk management towards a more
integrated approach which is taking shape as ERM.
It was felt strongly that a risk management culture needs to be made an integral part of all areas of the
business thought process that will lead to a proper allocation of capital and performance measurement
on risk adjusted basis. This captures the reality as to where the company is heading. Insurers and other
organisations are giving enterprise-level risk management increasing attention, high-level
accountability and clear responsibilities befitting a legitimate strategic function and discipline
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Global Conference of Actuaries
Changing priority focus to risk management towards ERM
In 1992, the London Stock Exchange introduced new regulations following a series of high profile
corporate frauds and accounting scandals. Following the debacle in the insurance industry resulting
from the collapse of insurers and their failure to honour insured pensions and other guaranteed
benefits, the U.S. Department of Labour promulgated an interpretive bulletin in 1995 dealing with the
selection of safe annuity providers. A year earlier, the NAIC (National Association of Insurance
Commissioners) issued a major solvency regulation in the form of risk-based capital requirements for
property/casualty insurance companies.
The development of national standards on Risk Management began with the first-ever Australia/New
Zealand Risk Management Standard in1995 creating a generic framework for the risk management
process as part of an organization‟s culture. The supervisory authorities for the financial services
industry include Canada‟s OSFI, the United Kingdom‟s Financial Services Authority system of risk
based supervision and rest of the world is following it up.
In 2004 Basel II moved banking practices towards risk sensitive capital requirements and assessments
based on banks‟ internal systems as inputs to capital calculations.Minimum capital standards under
pillar 1 were a robust implementation of supervisory review of capital assessments (pillar 2) and
market discipline (pillar 3).
Similarly, the Solvency-II programme is also based on three pillar approach in the insurance sectors
started in 2008 and is slated to be implemented in 2016 involving all EU countries. Strength of
Actuaries
The key working areas of actuaries historically have been Pricing, Valuation, Modelling ,Asset
liability management (ALM) and Experience analysis etc. The key strengths of actuaries are
 Long term understanding of financial business and cash flows e.g long term
assumption setting
 Applying the quantitative skills/tools to price and value risk
 Knowledge of insurance business and its application
 Dealing with various stakeholders to communicate complex results in simple terms.
 Dealing with such projects as Solvency-II successfully which shows ability to adapt
rapidly in a completely new business environment.
Historically, actuaries have been active in managing the mortality, lapse, expense and interest rate risk
on silo basis. However, over the last decade or so the playing field changed a lot with increasing
complexity of the products being developed today and the increased competition from banks, mutual
funds, and other financial institutions, are forcing actuaries to increase their risk analysis skills and
perform more testing before launching a new product into the market. In our opinion, actuaries have
very good understanding on the liability side of the insurance business; however they have to develop
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Global Conference of Actuaries
themselves in the financial side of the business. These strengths of actuaries make them a good a
candidate for the ERM as risk based capital is central to the ERM culture and risk management help
improve the shareholder‟s value..
Evolution Solvency-II
Solvency II is based on economic risk-based solvency requirements across all EU Member States. The
insurance companies are required to hold capital against market risk, credit risk, operational risk and
underwriting (life, non-life and health) risk. Solvency-II is designed on three pillars approach:
Pillar 1: contains the quantitative requirements designed to capture insurance, credit, market,
operational, liquidity risk and set aside the capital for each risk and allow diversification of risks to
arrive at overall capital requirement.
Pillar 2: contains qualitative requirements on undertakings such as risk management as well as
supervisory activities. Specifically, insurers must carry out their Own Risk and Solvency Assessment
(ORSA) to quantify their ability to continue to meet the SCR and MCR in the near future, given their
identified risks and associated risk management processes and controls.
Pillar3:serves to strengthen market discipline by introducing disclosure requirements.
Role of actuaries
Actuaries are actively involved in the determination of economic capital under the Pillar-I based on
risks of the company, using the internal model or using the standard formula. As capital is a function
of risk, therefore, there is a direct value addition in optimization of capital by managing the risks
better. This will also enhance the profit of the company in terms of embedded value or yearly profit.
Actuaries have been at the forefront of this modelling exercise as they know the intricacies of the
business.
Under the Pillar-II, there is a plenty of space available for actuaries to get involved in insurance and
financial risk as the risk management helps in optimizing the use of capital and maximizing the profit.
Actuaries are also involved in Own Risk and Solvency Assessments (ORSA) reporting
Under Pillar-III, producing the end results templates for the final implementation-This is most critical
of all. As it is anticipated that under Solvency-II the solvency reporting will be more frequently done
so an automated template is required to be built. Many companies are using this opportunity to discard
the resource deployed in these activities by completely revamping the reporting methods and IT
infrastructure to support that. This is a huge endeavour and actuaries are at the forefront of that.
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Global Conference of Actuaries
The importance of Solvency-II lies in the fact that it has thoroughly challenged the profession‟s ability
to handle a project of such scale and brought out the fact that actuaries can handle end to end risk
management in insurance industry. This suggests that profession can foray into the ERM area which
is applied across the company and has much bigger scale and complexity. In order to perform the risk
management exercise, there is a need to define the risk management framework. Apart from other
requirements under the risk management framework, one of the key components of risk management
framework is risk management control cycle which actuaries have been aware and using in their
regular working cycle.
3. Risk Management control cycle
The key components of risk management control cycle are Risk Identification, Risk Measurement,
Risk Management, Risk Monitoring and Risk Reporting (IMMMR).
Risk Identification
Risk identification is based on top down and bottom up approach where in top down approach risk is
identified at entity level while in bottom approach risk is identified at function level. The key places
of risk identification are at a time of business planning, product pricing, ongoing product management
etc.
Risk Measurement
Risk is assessed in the context of the risk appetite of an organisation. In practice, the risk appetite
should be agreed and given in clear terms before risks are actually measured. Risk assessment
includes the question of whether a risk can be quantified, as well of the question of how to sensibly
aggregate risks. The key techniques of risk measurements are calculation of Economic Capital, VaR,
SST etc.
Risk Management
Risk management is performed through (Transfer risk)- to third party by paying small premium;
(Risk Removal)- by not venturing into the risky opportunities; (Risk Reduction) - by managing
through setting up processes and control; ( Risk Avoidance)-if it possible to avoid such as not to
write options or guarantees under the product; ( Risk retention) - if it is not possible to transfer,
remove, reduce or avoid. Risk management is a key area in managing the residual risk and risks lying
on extreme left tail of the distribution.
Risk Monitoring
Key risks are monitored through management information; Monitor impact on key metrics such as
economic capital, liquidity and monitor early warning signals through SST, trend information and
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analysis of forecast. Risk monitoring helps in feedback loop to risk identification and risk
measurement. Without this process, the risk management exercise would be incomplete, so this is a
very important link the risk management control cycle.
Risk reporting
4. Risk reporting is performed by informing the key stakeholders such as Senior Management,
Board, and Board sub-committees such as ALCO, Risk Management Committees Regulator,
Rating Agencies and Policyholder/Bank customer. Application of risk management in
Life Insurance and Banking
Actuaries with their current knowledge and enhancing it to risk management can be very useful in
entering into ERM area not only in insurance sector but also in other financial institutions such as
Banking, Mutual fund etc. In order to enter into the other wider financial areas, actuaries have to
enhance their skills towards financial risk management.
Actuaries can help in managing the risk using the risk management framework of IMMMR.Risk
identification is the first key step in moving towards the risk management. The key risks in life
insurance are
 Insurance risk ( Mortality/morbidity, Lapse risk, Expense risk)
 Financial risk ( Market risk, Interest rate risk, Equity risk, Foreign exchange
riskLiquidity risk, Credit risk)
 Operational risk
 Others- Regulatory risk,Legalrisk,Catastrophe risk
The key risks in banking area are
 Credit risk, Liquidity risk, Interest rate risk, Market risk, Operational risk, Other risks
(regulatory ,legal, reputation )
Risk identification
Life Insurance Sector
The key strength of actuaries lies in the understanding and quantification of liability. Traditionally
actuaries have been involved in risk identification of mortality risk, lapse risk, expense risk and
interest rate risk. They have also been active to limited strength in identifying the credit and liquidity
risk based on credit rating and cash flow profile of assets and liability respectively.
Risk identification under the Operational risk have been in a qualitative way, however over the
recent times there have been efforts to quantify the operational risk. The area of operational risk is in
evolving stage with common consensus that it is very inconsistent and difficult to measure and
manage. Actuaries can develop the tools and techniques to quantify the operational risk as they are
conversant with skewed statistical distributions and extreme value theory required for such
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Global Conference of Actuaries
quantifications. This will provide them with big opportunity to enter into the other financial areas
such as banking and mutual funds facing similar operational risk. The key to the identification of
operational risk is good understanding of business within the company.
Operational risk could be the area of opportunity for actuaries in insurance and other financial
sector
The example below helps in understanding the risk management control cycle of IMMMR show using
life insurance and banking products.
The key risks under the life insurance company selling Term, Non-par traditional product and unit
linked products would be
Products Class Key Risks
Term
*Mortality
*Lapse and
*Expense
Non-Par Traditional
Product
*Interest rate
*Lapse
Unit linked
* Equity risk
*Policyholder bear the most of the
risk, however there are marketing
risk,regulatoryrisk,misselling risk
impacting revenue and reputation
Banking Sector
Actuaries may venture into the banking industry by enhancing their risk management skills in the
financial risk area. The key difference between the insurance and banking sector is the nature of
assets and liability. In the insurance sector, liabilities are longer and assets are generally not as
long as tenure of liability which gives duration mismatch risk to life insurance. On the other hand
in the banking area, liabilities are of shorter tenure such as Savings and Current account, Fixed
Deposits, Recurring deposits etc. whereas assets such as loan given to customers are longer in
tenure. The key risks arising out of the banking business are:
Products Class Key Risks
*Savings and Current
accounts
*Fixed Deposits
*Recurring account
*Interest rate risk
*Liquidity Risk
*Credit risk
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Global Conference of Actuaries
Risk measurement
The key tools available to measure the risks in a quantitative way are
 Assets and Liability (ALM) Management
 Value at Risk (VaR)
 Economic Capital (EC)
 Stress and Scenario testing (SST)
 Others- There are other ways to measure the risks but not discussed here.
Life Insurance Sector
Actuaries get heavily involved in quantification of risks using all the above tools. ALM management
is used to quantify the interest rate risk either by calculating the duration of assets and liability or by
observing the gap between the assets and liability cash flows. Any mismatch between the duration of
assets and liability is an indication of exposure of portfolio against change in the rate of interest. The
interest rate risk arises due guarantees given and the risk is of not meeting the guarantees.
The VaR is defined as the maximum loss to the portfolio over a given period of time ( often a day or
year) at a given confidence level ( 95% or 99% etc) due to movement in the market risk factors such
as equity, commodity prices, interest rate, foreign exchange. The calculated value at risk is the
maximum exposure that a financial institution would be at, if event occur.
Historically, actuaries have not used VaR as a risk management tool, however given their application
to Statistics; they can equip themselves to use the VaR in the calculation of financial risk exposure
due to equity, interest rate and foreign exchange (if any) and its impact on the portfolio. The three
methods used in the calculation of VaR are Historical method, Variance and Co-variance method
and Monte Carlo Simulation; actuaries can apply themselves in the management of market risk
arising due to guarantee non-par traditional products and Unit linked products in life insurance
business using above methods.
The Economic Capital(EC) is the amount of financial resources that an institution to hold to ensure
the solvency of the company at a given level of confidence level and given time period. The EC
concept is similar to VaR concept to work out the cost of loss at a specified level. In the developed
market, capital based on risk is becoming more of norm than “ good to do” thing, the entire capital
calculation under Solvency-II is based on the Economic Capital either using the internal model or
using the stresses specified in the QIS-5.Actuaries are getting heavily involved in the implementation
of Solvency-II in the calculation of capital under the Pillar-I and in Risk Management under the
Pillar-II. As the implementation of Solvency-II starts, Actuaries would be soon be involved in the
Pillar-III where the Company has to do lot of disclosures (both public and regulatory).
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Global Conference of Actuaries
The insurance company selling term, non-par traditional and unit linked product would calculate the
EC for each risk and also allow for diversification as shown in the (example) graph below.
In this example, it can be seen that post diversification risk capital is lower than sum total of
individual risks. Actuaries have been heavily involved in this exercise.
Stress and Scenario Testing (SST)
VaR provide summary of risk through a single number; this is a good measure at describing adverse
event that occur three or four times a year, however, VaR is relatively poor at capturing the tail of the
extreme events distribution. Stress and Scenario testing (SST) is more appropriate as they focus on
only on extreme event.
Stress testing quantifies the loss under the extreme event without assigning the probability of
happening of event. Its goal is to provide insight into the portfolio behaviour that may result from
large movements in key risk factors and to pre-empt the management action if such event is to happen
in practice.
Scenario analysis is a top down approach which help the management understand the impact of
unlikely catastrophe event such as major change in the external macro-economic environment that
will have effect well beyond any immediate impact on the value of the portfolio. The design of the
scenario analysis is a complex and difficult process that draw expertise of many different people from
diverse background.
The SST can be used to recognize the impact on the key metrics of the insurance company such as
 Annual Profit (AP)
 Embedded Value (EV)
 Solvency Margin (SM)
 New Business Margins (NBM)
0
50
100
150
200
250
300
350
400
450
100
50 75
150
60
435
125
310
Fig in Cr
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Global Conference of Actuaries
The chart below describes the mapping of risks with the products, stressed output to take risk base
decision.
The bubbles in extreme right show the range of outputs from the stresses. Based on these outputs of
the Key metric (AP, EV, SM and NBM) actuaries can advise the management which risk affect which
product adversely and require management focus. The key in the assessment and success of SST is the
identification of Stress and Scenarios that is likely to happen with remotest possibility in order for
management to keep ready the mitigation plan.
Banking Sector
The same four tools (ALM, VaR, EC and SST) described in the insurance sector for the quantification
can be applied to the banking industry as well. The key to the application of these tools is to
understand the banking business, mapping of the risks to the products and its link to the stresses to
take risk based decision. In the banking business, assets are longer than liability, so the duration of
assets would often be longer than liability duration which leads to assets and liability mismatch risk,
liquidity risk and interest rate risk. In term lending Financial Institutions or Housing Finance
subsidiaries of Banks the ALM mismatch is significant as they work on „borrow short lend long‟
scenario. When the assets are longer than liability, economic uncertainty may lead to more withdrawal
from the banking system leading to the liquidity risk and if the interest rate rises, there is a risk of loss
on the assets. Adverse economic activity may also lead to credit default. Given such risks, actuaries
can venture into the banking business and use the skills to convey the message to key stakeholders.
This is credit risk
Mortality
Interest
Lapse
Expense
Equity
Term
Non-Par
Unit Linked
AP
EV
SM
NBM
MM
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Global Conference of Actuaries
The other two key risks which require more in-depth understanding by actuaries‟ are Liquidity and
Credit risk quantification in the banking system.
Liquidity Risk
Liquidity risk in banks arises due to two reasons, one on the liability side and other on the asset side.
The liability side reason occur when the bank‟s account holders seek cash immediately, in this event
the bank has to raise additional fund or sell assets to meet the withdrawal. This scenario is also
noticed when interest rates move up. Existing deposits may be pre closed (without penalty) and new
deposits at a higher rate may be made depending on the duration completed on existing deposit and
financial feasibility to do this type of transaction. Similarly when the interest rates drop, short term
working capital loans may be pre closed (without penalty) and fresh drawings may be made by the
borrowers at a revised rate. The asset side liquidity risk arises when borrower draws on loan
commitment either by way of unutlised cash credit line or undrawn short term loan, This is essentially
interest rate risk that can lead to „liquidity risk‟ and impact profitability. The bank must fund the loan
immediately which creates liquidity risk. Banks can raise liquid fund from three sources, one is by
selling the liquid assets such as T-bills immediately with little price risk and low transaction cost,
second way is to borrow money from the market to the maximum amount and third is to use any
excess cash reserve over and above the amount held to meet the regulatory reserve requirement. This
may lead to forced sale of liquid assets with good yield. The measures of liquidity risks are:
 Net Liability Statement
 Peer Group Ratio Comparison
 Liquidity Ratio
The other key area in Banking is the behaviour of low cost Savings and Current Accounts (CASA).
Behaviour of CASA and term deposits are performed through simulation exercises – the type of
exercise the actuaries are comfortable with.
Interest rate swaps (IRS) and credit line with other banks are to judiciously exercised by the fund
managers in the Banks to optimise the profitability. As Actuaries understand the pricing mechanism
well, they can contribute heavily in offering advise to the ALM, Investment committees.
Net Liability statement
A net liability statement is list of sources and uses of liquidity which provide banks net liability
position.
Peer Group Ratio Comparison
This method compares certain ratios and balance sheet features of banks such as “Loan to Deposit”
ratio, “Borrowed Fund to Total Assets ratio” with the similar size and geographical location. A high
ratio of loan to deposit and borrowed fund to total assets means that banks relies heavily on short term
money market rather than core deposit on fund loans. This could mean future liquidity problem if
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Global Conference of Actuaries
bank is at or near its borrowing limit in the purchased fund market. Similarly, a high ratio of loan
commitment to assets indicates the need for high degree of liquidity to fund.
Ratios Bank-A Bank-B
Borrowed Fund to total Assets 22% 30%
Core Deposits to Total Assets 55% 40%
Loan to Deposits 54% 90%
Commitment to lend to total assets 36% 60%
In the above example, Bank-A uses core deposits much more than borrowed funds to get its liquid
funds. The Bank-B is subject to greater liquidity than Bank-A. Further Bank-A had loan commitment
to total asset of 36%, while Bank-B had much greater ratio of 60%. If these commitments are taken
down, Bank-B must come up with cash to full fill these commitments more than Bank-A. Thus, Bank-
B is exposed to substantially greater liquidity risk than Bank-A from unexpected takedown of loan
commitment by its customers.
Liquidity Index
Liquidity index is defined as
I = Ʃ (wi)*(P/P*), where wi is the percentage of each assets in the Bank‟s portfolio
This index measures the potential losses the Bank could suffer from a sudden or fire-sale disposal of
assets compared to amount it would receive at a fair market value established under normal market
condition. The greater the difference between immediate fire-sale asset price P and fair market price
P*, the less liquid is the Bank‟s portfolio of assets.
Credit Risk
Credit risk is the risk that the promised cash flows from the loan and securities held by lender may not
be paid. The default can happen to non-payment of principal amount as well as interest amount. The
credit risk can be measured both in a qualitative and quantitative ways. The qualitative ways of
measuring the credit risk are
 Rating of the Company- High rated company has more chances of honouring the
commitment
 Reputation- Borrower‟s reputation from historic lending history is a guide.
 Leverage- The ratio of debt to equity affects the probability of default because large amount
of debt such as bonds and loans, increase in interest charge poses significant claim on the
cash flow.
 Volatility of earning- High volatile earning streams increases the probability that the
borrower cannot meet the commitment.
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Global Conference of Actuaries
Some of the quantitative ways of measuring the credit risks are
 Credit Scoring model
 Linear probability and Logit model
 Linear discriminant model
 Mortality rate derivation of credit risk
Most of these models have base in the area of Statistics Which is covered under the ERM examination
(ST9) conducted by the actuarial profession.
The pricing model factors the potential credit or counter party risks and actuaries are well equipped as
far as factoring risks and pricing thereof.
Liquidity, Credit and market risks such as volatility in FX, Commodity rates risks, IT risks
involving several applications which may not be interfaced are some areas where the profession
needs to focus more if actuaries are to foray and work in these financial areas.
As far as handling capital adequacy, meeting Basel norms, economic capital etc the actuaries
can contribute significantly using their skills in handling Solvency II or RBC. They can
effectively help business in choosing viable product, modifying the existing product or
withdrawing non-viable ones.
Risk management
Upon measuring the risks, the risks need to be managed to minimize its adverse impact on the
business which can be performed through
 Risk Transfer
 Risk Reduction
 Risk Avoidance
 Risk Retaining and
 Risk Managing
Life Insurance
Some of the ways of risk management for different risks are summarized in the table below where
actuaries have been involved actively in the past.
Risks Ways of Risk management in Life Insurance Products
Mortality
Underwriting, Reinsurance, Point of Sale
control, Claim Management, product mix,
monitoring
Term
Interest Rate Low guarantees, ALM Non-Par Traditional
Lapse
Point of sale control, Sales training, Retention
efforts, monitoring
Term
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Global Conference of Actuaries
Expense Management control, monitoring ALL
Equity Active management Unit Linked
Upon the regulator allowing the new financial tools such as derivatives or Longevity bonds for
annuity products, actuaries will need to get trained in those tools.
In the banking area the key risks are financial risks such as market liquidity and credit risk; actuaries
need to increase their knowledge and understanding of the banking business to enable the risk
management in these areas. Some of the areas such as ALM as used in life insurance can be used in
the banking sector by using the duration of assets and liability to address the interest rate risk.
Liquidity and Credit risk management is the area requiring more focus for actuaries to be successful
in this financial area.
Risk monitoring
Risk monitoring is very important step in the risk management framework to feed back into the
control cycle to improve the future long term assumptions. Actuaries in the past have been using this
tool for setting the long term assumption and have been the key strengths of the actuaries. As
actuaries use their judgement after looking at the past experience enables them likely future
differentiates them from other profession.
Actuaries can use their skill and help the banking industry in setting up assumptions either long term
or short term. For example, based on the withdrawal pattern from the savings and current account
similar to lapse rate used in insurance, actuaries can arrive at the withdrawal rate pattern in the banks
to enable bank help in managing the liquidity risk so that they can reduce the cost of raising the short
term liquidity issues.
Similar to the lapse investigation, the methodology used in the expense investigation in life insurance
industry can be explored in the banking sector and allocating the expense loading in different line of
business.
Risk reporting
Irrespective of banking or insurance sector, risk reporting is integral part of the framework to enable
key stakeholders such as Senior Management, Board, Regulator, Rating Agencies and
Policyholder/Bank customer to know the financial position of the Company and take informed risk
based decision.
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Global Conference of Actuaries
Role of actuaries
The goal of ERM is to effectively manage risks facing the organization. Enterprise risk managers
should be focused on the business of effectively managing risk and return. Since the portfolio context
establishes the basis for risk measurement and management, and hence, economic decisions, it is
important to think about portfolio risk and to try to measure and estimate it as best as possible. This
involves measuring individual risks and all their interactions.
Therefore, it would seem that actuaries are in an ideal position to be effective enterprise risk
managers. With their technical backgrounds, actuaries are experts in quantifying insurance risk and,
by way of training, are well positioned to quantify other types of risks and their interactions as well
Opinion
While risk managers increasingly acknowledge the value and need for enterprise, holistic modelling,
to date it appears there are few working models. Again, this is likely due to the current real and
significant barriers to quantitative modelling. But one can assume that advances in technology and
quantitative expertise will continue and, therefore, it makes sense for the actuarial profession to take
steps now to best position itself to be the risk modellers and Enterprise Risk Managers of choice in the
future. Of course, Enterprise Risk Management is more than simply quantifying risks, but this is a key
step and one in which the actuarial profession would do well to consider as a means to be more
effective players in ERM
Opportunities for actuaries to work in banking for risk management
Despite some current gaps in actuary‟s skills to work in banking area‟s risk management, there are
enough reasons why they can still work because:
 There are structural commonality between the banks long term of assets (loan) and life
insurance Company‟s long term nature of liabilities. Both the institutions have long term
nature, where both have commonality of default of paying premium (lapse rate) in life
insurance and default of loan re-payment in banks (apart from common risk of change in
interest rate) . Actuaries can help the banks in managing and forecasting the expected default
rate similar to assumption of lapses and build into the price of the loan.
 Both the banking and insurance industries‟ capital requirement/management is based on the
risk based capital under the three pillars approach. As actuaries understand the linkages
between risk and capital better due to their prior involvement in managing the solvency of
the company, they can help banks better understand and manage the risk of insolvency based
on risk and how reduction of risk can optimize the capital consumption.
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Global Conference of Actuaries
 Both the industries face similar issues on interest rate risk and operational risk. There is an
opportunity to learn from each other‟s experience on the management of these two risks. As
the traditional products are getting popular in the Indian market with embedded guarantees
on maturity, there is a room for actuaries to learn from banking friends on the management
of interest rate risk.
o Operational risk presents a common ground to unite the two streams as this is a
challenging area in quantify this risk. However, actuaries have some exposure to
extreme value theory which is used in modelling operational risk and exposure to
statistical tools which may be used to model operational risk.
 Many of the tools used in both the industries are common, such as
o Stress and Scenario testing (SST) to identify the tail risk
o VaR for quantification of market risk
o Economic Capital as a part of pillar-I capital calculation and setting the risk appetite
o Cash flow projection to assess ALM mismatch and to assess the liquidity risk
o Stochastic modelling to price risk and understand the risk distribution
 Actuarial profession is quite active in constantly updating the course curriculum- inclusion
of ERM (ST9) in the professional exam, inclusion of specialised qualification of Certified
Actuarial Analyst (CAA)
 The risk management framework and risk integration leading to the concept of enterprise
risk management is same across all the industries. During the 2008 economic crisis, common
issues were found responsible for the failure of banking/insurance such as Board room
failure, too much reliance on models, exotic option etc.
Suggestions for profession to take this forward
 To have a ERM committee to oversee the development in the ERM in India and recommend
and prepare extra reading material or new letter in a directional basis for interested parties
 To discuss the skills of actuaries to wider field in financial market for its marketing.
 Increase the emphasis on Financial Risk Management through seminars
 Widen scope of the study materials-Add recent India specific case studies .As India has very
different challenges so such case studies will go a long way in understanding what is required
in the Indian context.
 Add some of the qualitative aspects of risks management within the curriculum
 Capacity building seminars should be held with exhaustive debates on latest tools and
techniques of measuring risks. Experts from the related area can be invited to deliver lectures.
New tools can be established that will provide new or improved information that will lead to
more targeted strategies:
17th
Global Conference of Actuaries
 Economic capital
 Optimization routines
 Fuzzy logic
 Risk mapping and correlation
 Risk specialist certification given only after demonstration of specific skills to clearly
establish this as a separate branch-This can be done via a project presentation as is done in
IFA seminars.
 Wider fields –Like foraying into disaster management modelling at national level (e.g.
advising national Disaster Management Authority under Govt of India) for more recognition
and developing expertise.
 Senior risk specialist to contribute in national level magazines suggesting solution to risk
issues faced by the financial industry (including insurance)
 Publication of white papers on risk issues which are hitherto not touched or in a developing
stage e.g modelling operational risks
 Leadership programmes to be conducted-These is in place.
Author’s Profile
Rajiv Mukherjee, MSc, AIAI
E-mail: rajivmukherjee21@gmail.com
Rajiv started his actuarial career in Life Insurance Corporation of India. He has worked in multiple
capacities with the insurance regulator (IRDA), direct life insurance companies Aviva and ING (now
Exide Life) and has also managed big teams in the outsourcing spaces handling client and project
management.
He has over 18 years of experience spanning across pricing, reinsurance, systems administration,
underwriting reporting. He has also managed large teams in the outsourcing space dealing in client
and project management. Being an Associate member of the Institute, he is active in various activities
of the Institute of Actuaries of India.
Rajiv holds a Master‟s degree in Mathematics from the University of Delhi and is an Associate
member of the Institute of Actuaries of India .
His hobbies and passion include reading voraciously and solving maths puzzles .Currently his field of
interest is ERM.
17th
Global Conference of Actuaries
Sonjai Kumar, SIRM
Sonjai is working as Head-Insurance and Financial Risk in Aviva India Life Insurance since June 2012.
He is responsible for providing oversight risk management of insurance (Mortality risk, persistency
risk and expense risk) and financial risk (Interest rate risk, equity risk, credit risk and liquidity risk) by
independently reviewing and challenging product pricing, Business plan, Solvency assessment,
MCEV, Assets and Liability Management, Stress testing etc.
Sonjai has completed “Certificate in Risk Management in Financial Services” from Institute of Risk
Management, London and qualified for Specialist Member of the Institute (SIRM). This practical
qualification addresses the real issues facing organizations’ in the financial services sector,
particularly banking and insurance. The programme provides a thorough introduction to sources of
risk and describes the tools, techniques, systems, processes and strategies necessary for managing
risks in banks and insurance companies.
Sonjai has worked in actuarial area in Pricing, Experience investigation, Reporting, Risk Management
etc for over a decade in the Private Life Insurance Sector in India. He worked little over five years in
LIC of India when insurance sector was in a process of opening.
Sonjai is a part qualified actuary, he has done Post Graduate Diploma in Actuarial Management
from City University, London besides having Masters Degree in Mathematics from University of
Delhi.
He is passionate about Risk Management and Actuarial subjects; expresses himself through his
thoughts using write-ups in different forums along with communicating his work through his own
website (www.risk-management.in). His areas of interests in risk management are Enterprise Risk
Management (ERM), Financial risks , Insurance Risk, Assets and Liability Management (ALM), Market
Risk, Stress and Scenario testing (SST), Liquidity Risk, Credit Risk, Economic Capital Etc.
He can be reached at Sonjai.kumar@avivaindia.com or sonjai_kumar@hotmail.com

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Role of Actuaries in Enterprise Risk Management Sonjai_Rajiv(17 GCA) Final Copy

  • 1. 17th Global Conference of Actuaries Role of Actuaries in Enterprise Risk Management Rajiv Mukherjee and Sonjai Kumar Executive Summary The paper discusses the role of actuary in the area of Enterprise Risk Management and to explore this new field because of their good understanding of the insurance business. The paper discusses the components of risk management where actuaries can be involved in the risk management in insurance business and also in other wide financial area such as banking, mutual funds etc. The paper advocates that the actuaries have the required technical skills to excel in other financial areas in risk management, however they have to ramp up their financial risk management skills. The paper identifies the Liquidity, Credit risk and Operational risk as the areas where actuaries have to focus to make a foray in the other financial market in risk management. The paper also recommends the steps for the actuarial profession to make to market actuarial skills in the area of ERM in wider field. 1. Introduction The last two decades have been a focal point in the history of financial services. The multiple failures in the risk events witnessed during this periods which had brought risk management into sharp focuss. It is into this backdrop that Enterprise Risk Management has emerged as one of the major areas of work within risk management. It is now seen as a potent answer to the “Changing risks expecting the unexpected”. The idea of integrated risk culture has become a talking point. The position of Chief Risk Officer has now been recognised as a critical position. This can become wider fields for actuaries in Insurance and other areas opening up new avenues of opportunities and enhancement in visibility to wider public. 2. Evolution of ERM There are many debacles happened majorly in the last two decades leading to billions in claim settlements, lost revenue and bad reputation. Some of the few well know losses are Bearing Bank (1 billion USD), Morgan Stanley (79 million GBP), Equitable Life ( closed to new business) etc. This over the years have led to change from silo based thinking of risk management towards a more integrated approach which is taking shape as ERM. It was felt strongly that a risk management culture needs to be made an integral part of all areas of the business thought process that will lead to a proper allocation of capital and performance measurement on risk adjusted basis. This captures the reality as to where the company is heading. Insurers and other organisations are giving enterprise-level risk management increasing attention, high-level accountability and clear responsibilities befitting a legitimate strategic function and discipline
  • 2. 17th Global Conference of Actuaries Changing priority focus to risk management towards ERM In 1992, the London Stock Exchange introduced new regulations following a series of high profile corporate frauds and accounting scandals. Following the debacle in the insurance industry resulting from the collapse of insurers and their failure to honour insured pensions and other guaranteed benefits, the U.S. Department of Labour promulgated an interpretive bulletin in 1995 dealing with the selection of safe annuity providers. A year earlier, the NAIC (National Association of Insurance Commissioners) issued a major solvency regulation in the form of risk-based capital requirements for property/casualty insurance companies. The development of national standards on Risk Management began with the first-ever Australia/New Zealand Risk Management Standard in1995 creating a generic framework for the risk management process as part of an organization‟s culture. The supervisory authorities for the financial services industry include Canada‟s OSFI, the United Kingdom‟s Financial Services Authority system of risk based supervision and rest of the world is following it up. In 2004 Basel II moved banking practices towards risk sensitive capital requirements and assessments based on banks‟ internal systems as inputs to capital calculations.Minimum capital standards under pillar 1 were a robust implementation of supervisory review of capital assessments (pillar 2) and market discipline (pillar 3). Similarly, the Solvency-II programme is also based on three pillar approach in the insurance sectors started in 2008 and is slated to be implemented in 2016 involving all EU countries. Strength of Actuaries The key working areas of actuaries historically have been Pricing, Valuation, Modelling ,Asset liability management (ALM) and Experience analysis etc. The key strengths of actuaries are  Long term understanding of financial business and cash flows e.g long term assumption setting  Applying the quantitative skills/tools to price and value risk  Knowledge of insurance business and its application  Dealing with various stakeholders to communicate complex results in simple terms.  Dealing with such projects as Solvency-II successfully which shows ability to adapt rapidly in a completely new business environment. Historically, actuaries have been active in managing the mortality, lapse, expense and interest rate risk on silo basis. However, over the last decade or so the playing field changed a lot with increasing complexity of the products being developed today and the increased competition from banks, mutual funds, and other financial institutions, are forcing actuaries to increase their risk analysis skills and perform more testing before launching a new product into the market. In our opinion, actuaries have very good understanding on the liability side of the insurance business; however they have to develop
  • 3. 17th Global Conference of Actuaries themselves in the financial side of the business. These strengths of actuaries make them a good a candidate for the ERM as risk based capital is central to the ERM culture and risk management help improve the shareholder‟s value.. Evolution Solvency-II Solvency II is based on economic risk-based solvency requirements across all EU Member States. The insurance companies are required to hold capital against market risk, credit risk, operational risk and underwriting (life, non-life and health) risk. Solvency-II is designed on three pillars approach: Pillar 1: contains the quantitative requirements designed to capture insurance, credit, market, operational, liquidity risk and set aside the capital for each risk and allow diversification of risks to arrive at overall capital requirement. Pillar 2: contains qualitative requirements on undertakings such as risk management as well as supervisory activities. Specifically, insurers must carry out their Own Risk and Solvency Assessment (ORSA) to quantify their ability to continue to meet the SCR and MCR in the near future, given their identified risks and associated risk management processes and controls. Pillar3:serves to strengthen market discipline by introducing disclosure requirements. Role of actuaries Actuaries are actively involved in the determination of economic capital under the Pillar-I based on risks of the company, using the internal model or using the standard formula. As capital is a function of risk, therefore, there is a direct value addition in optimization of capital by managing the risks better. This will also enhance the profit of the company in terms of embedded value or yearly profit. Actuaries have been at the forefront of this modelling exercise as they know the intricacies of the business. Under the Pillar-II, there is a plenty of space available for actuaries to get involved in insurance and financial risk as the risk management helps in optimizing the use of capital and maximizing the profit. Actuaries are also involved in Own Risk and Solvency Assessments (ORSA) reporting Under Pillar-III, producing the end results templates for the final implementation-This is most critical of all. As it is anticipated that under Solvency-II the solvency reporting will be more frequently done so an automated template is required to be built. Many companies are using this opportunity to discard the resource deployed in these activities by completely revamping the reporting methods and IT infrastructure to support that. This is a huge endeavour and actuaries are at the forefront of that.
  • 4. 17th Global Conference of Actuaries The importance of Solvency-II lies in the fact that it has thoroughly challenged the profession‟s ability to handle a project of such scale and brought out the fact that actuaries can handle end to end risk management in insurance industry. This suggests that profession can foray into the ERM area which is applied across the company and has much bigger scale and complexity. In order to perform the risk management exercise, there is a need to define the risk management framework. Apart from other requirements under the risk management framework, one of the key components of risk management framework is risk management control cycle which actuaries have been aware and using in their regular working cycle. 3. Risk Management control cycle The key components of risk management control cycle are Risk Identification, Risk Measurement, Risk Management, Risk Monitoring and Risk Reporting (IMMMR). Risk Identification Risk identification is based on top down and bottom up approach where in top down approach risk is identified at entity level while in bottom approach risk is identified at function level. The key places of risk identification are at a time of business planning, product pricing, ongoing product management etc. Risk Measurement Risk is assessed in the context of the risk appetite of an organisation. In practice, the risk appetite should be agreed and given in clear terms before risks are actually measured. Risk assessment includes the question of whether a risk can be quantified, as well of the question of how to sensibly aggregate risks. The key techniques of risk measurements are calculation of Economic Capital, VaR, SST etc. Risk Management Risk management is performed through (Transfer risk)- to third party by paying small premium; (Risk Removal)- by not venturing into the risky opportunities; (Risk Reduction) - by managing through setting up processes and control; ( Risk Avoidance)-if it possible to avoid such as not to write options or guarantees under the product; ( Risk retention) - if it is not possible to transfer, remove, reduce or avoid. Risk management is a key area in managing the residual risk and risks lying on extreme left tail of the distribution. Risk Monitoring Key risks are monitored through management information; Monitor impact on key metrics such as economic capital, liquidity and monitor early warning signals through SST, trend information and
  • 5. 17th Global Conference of Actuaries analysis of forecast. Risk monitoring helps in feedback loop to risk identification and risk measurement. Without this process, the risk management exercise would be incomplete, so this is a very important link the risk management control cycle. Risk reporting 4. Risk reporting is performed by informing the key stakeholders such as Senior Management, Board, and Board sub-committees such as ALCO, Risk Management Committees Regulator, Rating Agencies and Policyholder/Bank customer. Application of risk management in Life Insurance and Banking Actuaries with their current knowledge and enhancing it to risk management can be very useful in entering into ERM area not only in insurance sector but also in other financial institutions such as Banking, Mutual fund etc. In order to enter into the other wider financial areas, actuaries have to enhance their skills towards financial risk management. Actuaries can help in managing the risk using the risk management framework of IMMMR.Risk identification is the first key step in moving towards the risk management. The key risks in life insurance are  Insurance risk ( Mortality/morbidity, Lapse risk, Expense risk)  Financial risk ( Market risk, Interest rate risk, Equity risk, Foreign exchange riskLiquidity risk, Credit risk)  Operational risk  Others- Regulatory risk,Legalrisk,Catastrophe risk The key risks in banking area are  Credit risk, Liquidity risk, Interest rate risk, Market risk, Operational risk, Other risks (regulatory ,legal, reputation ) Risk identification Life Insurance Sector The key strength of actuaries lies in the understanding and quantification of liability. Traditionally actuaries have been involved in risk identification of mortality risk, lapse risk, expense risk and interest rate risk. They have also been active to limited strength in identifying the credit and liquidity risk based on credit rating and cash flow profile of assets and liability respectively. Risk identification under the Operational risk have been in a qualitative way, however over the recent times there have been efforts to quantify the operational risk. The area of operational risk is in evolving stage with common consensus that it is very inconsistent and difficult to measure and manage. Actuaries can develop the tools and techniques to quantify the operational risk as they are conversant with skewed statistical distributions and extreme value theory required for such
  • 6. 17th Global Conference of Actuaries quantifications. This will provide them with big opportunity to enter into the other financial areas such as banking and mutual funds facing similar operational risk. The key to the identification of operational risk is good understanding of business within the company. Operational risk could be the area of opportunity for actuaries in insurance and other financial sector The example below helps in understanding the risk management control cycle of IMMMR show using life insurance and banking products. The key risks under the life insurance company selling Term, Non-par traditional product and unit linked products would be Products Class Key Risks Term *Mortality *Lapse and *Expense Non-Par Traditional Product *Interest rate *Lapse Unit linked * Equity risk *Policyholder bear the most of the risk, however there are marketing risk,regulatoryrisk,misselling risk impacting revenue and reputation Banking Sector Actuaries may venture into the banking industry by enhancing their risk management skills in the financial risk area. The key difference between the insurance and banking sector is the nature of assets and liability. In the insurance sector, liabilities are longer and assets are generally not as long as tenure of liability which gives duration mismatch risk to life insurance. On the other hand in the banking area, liabilities are of shorter tenure such as Savings and Current account, Fixed Deposits, Recurring deposits etc. whereas assets such as loan given to customers are longer in tenure. The key risks arising out of the banking business are: Products Class Key Risks *Savings and Current accounts *Fixed Deposits *Recurring account *Interest rate risk *Liquidity Risk *Credit risk
  • 7. 17th Global Conference of Actuaries Risk measurement The key tools available to measure the risks in a quantitative way are  Assets and Liability (ALM) Management  Value at Risk (VaR)  Economic Capital (EC)  Stress and Scenario testing (SST)  Others- There are other ways to measure the risks but not discussed here. Life Insurance Sector Actuaries get heavily involved in quantification of risks using all the above tools. ALM management is used to quantify the interest rate risk either by calculating the duration of assets and liability or by observing the gap between the assets and liability cash flows. Any mismatch between the duration of assets and liability is an indication of exposure of portfolio against change in the rate of interest. The interest rate risk arises due guarantees given and the risk is of not meeting the guarantees. The VaR is defined as the maximum loss to the portfolio over a given period of time ( often a day or year) at a given confidence level ( 95% or 99% etc) due to movement in the market risk factors such as equity, commodity prices, interest rate, foreign exchange. The calculated value at risk is the maximum exposure that a financial institution would be at, if event occur. Historically, actuaries have not used VaR as a risk management tool, however given their application to Statistics; they can equip themselves to use the VaR in the calculation of financial risk exposure due to equity, interest rate and foreign exchange (if any) and its impact on the portfolio. The three methods used in the calculation of VaR are Historical method, Variance and Co-variance method and Monte Carlo Simulation; actuaries can apply themselves in the management of market risk arising due to guarantee non-par traditional products and Unit linked products in life insurance business using above methods. The Economic Capital(EC) is the amount of financial resources that an institution to hold to ensure the solvency of the company at a given level of confidence level and given time period. The EC concept is similar to VaR concept to work out the cost of loss at a specified level. In the developed market, capital based on risk is becoming more of norm than “ good to do” thing, the entire capital calculation under Solvency-II is based on the Economic Capital either using the internal model or using the stresses specified in the QIS-5.Actuaries are getting heavily involved in the implementation of Solvency-II in the calculation of capital under the Pillar-I and in Risk Management under the Pillar-II. As the implementation of Solvency-II starts, Actuaries would be soon be involved in the Pillar-III where the Company has to do lot of disclosures (both public and regulatory).
  • 8. 17th Global Conference of Actuaries The insurance company selling term, non-par traditional and unit linked product would calculate the EC for each risk and also allow for diversification as shown in the (example) graph below. In this example, it can be seen that post diversification risk capital is lower than sum total of individual risks. Actuaries have been heavily involved in this exercise. Stress and Scenario Testing (SST) VaR provide summary of risk through a single number; this is a good measure at describing adverse event that occur three or four times a year, however, VaR is relatively poor at capturing the tail of the extreme events distribution. Stress and Scenario testing (SST) is more appropriate as they focus on only on extreme event. Stress testing quantifies the loss under the extreme event without assigning the probability of happening of event. Its goal is to provide insight into the portfolio behaviour that may result from large movements in key risk factors and to pre-empt the management action if such event is to happen in practice. Scenario analysis is a top down approach which help the management understand the impact of unlikely catastrophe event such as major change in the external macro-economic environment that will have effect well beyond any immediate impact on the value of the portfolio. The design of the scenario analysis is a complex and difficult process that draw expertise of many different people from diverse background. The SST can be used to recognize the impact on the key metrics of the insurance company such as  Annual Profit (AP)  Embedded Value (EV)  Solvency Margin (SM)  New Business Margins (NBM) 0 50 100 150 200 250 300 350 400 450 100 50 75 150 60 435 125 310 Fig in Cr
  • 9. 17th Global Conference of Actuaries The chart below describes the mapping of risks with the products, stressed output to take risk base decision. The bubbles in extreme right show the range of outputs from the stresses. Based on these outputs of the Key metric (AP, EV, SM and NBM) actuaries can advise the management which risk affect which product adversely and require management focus. The key in the assessment and success of SST is the identification of Stress and Scenarios that is likely to happen with remotest possibility in order for management to keep ready the mitigation plan. Banking Sector The same four tools (ALM, VaR, EC and SST) described in the insurance sector for the quantification can be applied to the banking industry as well. The key to the application of these tools is to understand the banking business, mapping of the risks to the products and its link to the stresses to take risk based decision. In the banking business, assets are longer than liability, so the duration of assets would often be longer than liability duration which leads to assets and liability mismatch risk, liquidity risk and interest rate risk. In term lending Financial Institutions or Housing Finance subsidiaries of Banks the ALM mismatch is significant as they work on „borrow short lend long‟ scenario. When the assets are longer than liability, economic uncertainty may lead to more withdrawal from the banking system leading to the liquidity risk and if the interest rate rises, there is a risk of loss on the assets. Adverse economic activity may also lead to credit default. Given such risks, actuaries can venture into the banking business and use the skills to convey the message to key stakeholders. This is credit risk Mortality Interest Lapse Expense Equity Term Non-Par Unit Linked AP EV SM NBM MM
  • 10. 17th Global Conference of Actuaries The other two key risks which require more in-depth understanding by actuaries‟ are Liquidity and Credit risk quantification in the banking system. Liquidity Risk Liquidity risk in banks arises due to two reasons, one on the liability side and other on the asset side. The liability side reason occur when the bank‟s account holders seek cash immediately, in this event the bank has to raise additional fund or sell assets to meet the withdrawal. This scenario is also noticed when interest rates move up. Existing deposits may be pre closed (without penalty) and new deposits at a higher rate may be made depending on the duration completed on existing deposit and financial feasibility to do this type of transaction. Similarly when the interest rates drop, short term working capital loans may be pre closed (without penalty) and fresh drawings may be made by the borrowers at a revised rate. The asset side liquidity risk arises when borrower draws on loan commitment either by way of unutlised cash credit line or undrawn short term loan, This is essentially interest rate risk that can lead to „liquidity risk‟ and impact profitability. The bank must fund the loan immediately which creates liquidity risk. Banks can raise liquid fund from three sources, one is by selling the liquid assets such as T-bills immediately with little price risk and low transaction cost, second way is to borrow money from the market to the maximum amount and third is to use any excess cash reserve over and above the amount held to meet the regulatory reserve requirement. This may lead to forced sale of liquid assets with good yield. The measures of liquidity risks are:  Net Liability Statement  Peer Group Ratio Comparison  Liquidity Ratio The other key area in Banking is the behaviour of low cost Savings and Current Accounts (CASA). Behaviour of CASA and term deposits are performed through simulation exercises – the type of exercise the actuaries are comfortable with. Interest rate swaps (IRS) and credit line with other banks are to judiciously exercised by the fund managers in the Banks to optimise the profitability. As Actuaries understand the pricing mechanism well, they can contribute heavily in offering advise to the ALM, Investment committees. Net Liability statement A net liability statement is list of sources and uses of liquidity which provide banks net liability position. Peer Group Ratio Comparison This method compares certain ratios and balance sheet features of banks such as “Loan to Deposit” ratio, “Borrowed Fund to Total Assets ratio” with the similar size and geographical location. A high ratio of loan to deposit and borrowed fund to total assets means that banks relies heavily on short term money market rather than core deposit on fund loans. This could mean future liquidity problem if
  • 11. 17th Global Conference of Actuaries bank is at or near its borrowing limit in the purchased fund market. Similarly, a high ratio of loan commitment to assets indicates the need for high degree of liquidity to fund. Ratios Bank-A Bank-B Borrowed Fund to total Assets 22% 30% Core Deposits to Total Assets 55% 40% Loan to Deposits 54% 90% Commitment to lend to total assets 36% 60% In the above example, Bank-A uses core deposits much more than borrowed funds to get its liquid funds. The Bank-B is subject to greater liquidity than Bank-A. Further Bank-A had loan commitment to total asset of 36%, while Bank-B had much greater ratio of 60%. If these commitments are taken down, Bank-B must come up with cash to full fill these commitments more than Bank-A. Thus, Bank- B is exposed to substantially greater liquidity risk than Bank-A from unexpected takedown of loan commitment by its customers. Liquidity Index Liquidity index is defined as I = Ʃ (wi)*(P/P*), where wi is the percentage of each assets in the Bank‟s portfolio This index measures the potential losses the Bank could suffer from a sudden or fire-sale disposal of assets compared to amount it would receive at a fair market value established under normal market condition. The greater the difference between immediate fire-sale asset price P and fair market price P*, the less liquid is the Bank‟s portfolio of assets. Credit Risk Credit risk is the risk that the promised cash flows from the loan and securities held by lender may not be paid. The default can happen to non-payment of principal amount as well as interest amount. The credit risk can be measured both in a qualitative and quantitative ways. The qualitative ways of measuring the credit risk are  Rating of the Company- High rated company has more chances of honouring the commitment  Reputation- Borrower‟s reputation from historic lending history is a guide.  Leverage- The ratio of debt to equity affects the probability of default because large amount of debt such as bonds and loans, increase in interest charge poses significant claim on the cash flow.  Volatility of earning- High volatile earning streams increases the probability that the borrower cannot meet the commitment.
  • 12. 17th Global Conference of Actuaries Some of the quantitative ways of measuring the credit risks are  Credit Scoring model  Linear probability and Logit model  Linear discriminant model  Mortality rate derivation of credit risk Most of these models have base in the area of Statistics Which is covered under the ERM examination (ST9) conducted by the actuarial profession. The pricing model factors the potential credit or counter party risks and actuaries are well equipped as far as factoring risks and pricing thereof. Liquidity, Credit and market risks such as volatility in FX, Commodity rates risks, IT risks involving several applications which may not be interfaced are some areas where the profession needs to focus more if actuaries are to foray and work in these financial areas. As far as handling capital adequacy, meeting Basel norms, economic capital etc the actuaries can contribute significantly using their skills in handling Solvency II or RBC. They can effectively help business in choosing viable product, modifying the existing product or withdrawing non-viable ones. Risk management Upon measuring the risks, the risks need to be managed to minimize its adverse impact on the business which can be performed through  Risk Transfer  Risk Reduction  Risk Avoidance  Risk Retaining and  Risk Managing Life Insurance Some of the ways of risk management for different risks are summarized in the table below where actuaries have been involved actively in the past. Risks Ways of Risk management in Life Insurance Products Mortality Underwriting, Reinsurance, Point of Sale control, Claim Management, product mix, monitoring Term Interest Rate Low guarantees, ALM Non-Par Traditional Lapse Point of sale control, Sales training, Retention efforts, monitoring Term
  • 13. 17th Global Conference of Actuaries Expense Management control, monitoring ALL Equity Active management Unit Linked Upon the regulator allowing the new financial tools such as derivatives or Longevity bonds for annuity products, actuaries will need to get trained in those tools. In the banking area the key risks are financial risks such as market liquidity and credit risk; actuaries need to increase their knowledge and understanding of the banking business to enable the risk management in these areas. Some of the areas such as ALM as used in life insurance can be used in the banking sector by using the duration of assets and liability to address the interest rate risk. Liquidity and Credit risk management is the area requiring more focus for actuaries to be successful in this financial area. Risk monitoring Risk monitoring is very important step in the risk management framework to feed back into the control cycle to improve the future long term assumptions. Actuaries in the past have been using this tool for setting the long term assumption and have been the key strengths of the actuaries. As actuaries use their judgement after looking at the past experience enables them likely future differentiates them from other profession. Actuaries can use their skill and help the banking industry in setting up assumptions either long term or short term. For example, based on the withdrawal pattern from the savings and current account similar to lapse rate used in insurance, actuaries can arrive at the withdrawal rate pattern in the banks to enable bank help in managing the liquidity risk so that they can reduce the cost of raising the short term liquidity issues. Similar to the lapse investigation, the methodology used in the expense investigation in life insurance industry can be explored in the banking sector and allocating the expense loading in different line of business. Risk reporting Irrespective of banking or insurance sector, risk reporting is integral part of the framework to enable key stakeholders such as Senior Management, Board, Regulator, Rating Agencies and Policyholder/Bank customer to know the financial position of the Company and take informed risk based decision.
  • 14. 17th Global Conference of Actuaries Role of actuaries The goal of ERM is to effectively manage risks facing the organization. Enterprise risk managers should be focused on the business of effectively managing risk and return. Since the portfolio context establishes the basis for risk measurement and management, and hence, economic decisions, it is important to think about portfolio risk and to try to measure and estimate it as best as possible. This involves measuring individual risks and all their interactions. Therefore, it would seem that actuaries are in an ideal position to be effective enterprise risk managers. With their technical backgrounds, actuaries are experts in quantifying insurance risk and, by way of training, are well positioned to quantify other types of risks and their interactions as well Opinion While risk managers increasingly acknowledge the value and need for enterprise, holistic modelling, to date it appears there are few working models. Again, this is likely due to the current real and significant barriers to quantitative modelling. But one can assume that advances in technology and quantitative expertise will continue and, therefore, it makes sense for the actuarial profession to take steps now to best position itself to be the risk modellers and Enterprise Risk Managers of choice in the future. Of course, Enterprise Risk Management is more than simply quantifying risks, but this is a key step and one in which the actuarial profession would do well to consider as a means to be more effective players in ERM Opportunities for actuaries to work in banking for risk management Despite some current gaps in actuary‟s skills to work in banking area‟s risk management, there are enough reasons why they can still work because:  There are structural commonality between the banks long term of assets (loan) and life insurance Company‟s long term nature of liabilities. Both the institutions have long term nature, where both have commonality of default of paying premium (lapse rate) in life insurance and default of loan re-payment in banks (apart from common risk of change in interest rate) . Actuaries can help the banks in managing and forecasting the expected default rate similar to assumption of lapses and build into the price of the loan.  Both the banking and insurance industries‟ capital requirement/management is based on the risk based capital under the three pillars approach. As actuaries understand the linkages between risk and capital better due to their prior involvement in managing the solvency of the company, they can help banks better understand and manage the risk of insolvency based on risk and how reduction of risk can optimize the capital consumption.
  • 15. 17th Global Conference of Actuaries  Both the industries face similar issues on interest rate risk and operational risk. There is an opportunity to learn from each other‟s experience on the management of these two risks. As the traditional products are getting popular in the Indian market with embedded guarantees on maturity, there is a room for actuaries to learn from banking friends on the management of interest rate risk. o Operational risk presents a common ground to unite the two streams as this is a challenging area in quantify this risk. However, actuaries have some exposure to extreme value theory which is used in modelling operational risk and exposure to statistical tools which may be used to model operational risk.  Many of the tools used in both the industries are common, such as o Stress and Scenario testing (SST) to identify the tail risk o VaR for quantification of market risk o Economic Capital as a part of pillar-I capital calculation and setting the risk appetite o Cash flow projection to assess ALM mismatch and to assess the liquidity risk o Stochastic modelling to price risk and understand the risk distribution  Actuarial profession is quite active in constantly updating the course curriculum- inclusion of ERM (ST9) in the professional exam, inclusion of specialised qualification of Certified Actuarial Analyst (CAA)  The risk management framework and risk integration leading to the concept of enterprise risk management is same across all the industries. During the 2008 economic crisis, common issues were found responsible for the failure of banking/insurance such as Board room failure, too much reliance on models, exotic option etc. Suggestions for profession to take this forward  To have a ERM committee to oversee the development in the ERM in India and recommend and prepare extra reading material or new letter in a directional basis for interested parties  To discuss the skills of actuaries to wider field in financial market for its marketing.  Increase the emphasis on Financial Risk Management through seminars  Widen scope of the study materials-Add recent India specific case studies .As India has very different challenges so such case studies will go a long way in understanding what is required in the Indian context.  Add some of the qualitative aspects of risks management within the curriculum  Capacity building seminars should be held with exhaustive debates on latest tools and techniques of measuring risks. Experts from the related area can be invited to deliver lectures. New tools can be established that will provide new or improved information that will lead to more targeted strategies:
  • 16. 17th Global Conference of Actuaries  Economic capital  Optimization routines  Fuzzy logic  Risk mapping and correlation  Risk specialist certification given only after demonstration of specific skills to clearly establish this as a separate branch-This can be done via a project presentation as is done in IFA seminars.  Wider fields –Like foraying into disaster management modelling at national level (e.g. advising national Disaster Management Authority under Govt of India) for more recognition and developing expertise.  Senior risk specialist to contribute in national level magazines suggesting solution to risk issues faced by the financial industry (including insurance)  Publication of white papers on risk issues which are hitherto not touched or in a developing stage e.g modelling operational risks  Leadership programmes to be conducted-These is in place. Author’s Profile Rajiv Mukherjee, MSc, AIAI E-mail: rajivmukherjee21@gmail.com Rajiv started his actuarial career in Life Insurance Corporation of India. He has worked in multiple capacities with the insurance regulator (IRDA), direct life insurance companies Aviva and ING (now Exide Life) and has also managed big teams in the outsourcing spaces handling client and project management. He has over 18 years of experience spanning across pricing, reinsurance, systems administration, underwriting reporting. He has also managed large teams in the outsourcing space dealing in client and project management. Being an Associate member of the Institute, he is active in various activities of the Institute of Actuaries of India. Rajiv holds a Master‟s degree in Mathematics from the University of Delhi and is an Associate member of the Institute of Actuaries of India . His hobbies and passion include reading voraciously and solving maths puzzles .Currently his field of interest is ERM.
  • 17. 17th Global Conference of Actuaries Sonjai Kumar, SIRM Sonjai is working as Head-Insurance and Financial Risk in Aviva India Life Insurance since June 2012. He is responsible for providing oversight risk management of insurance (Mortality risk, persistency risk and expense risk) and financial risk (Interest rate risk, equity risk, credit risk and liquidity risk) by independently reviewing and challenging product pricing, Business plan, Solvency assessment, MCEV, Assets and Liability Management, Stress testing etc. Sonjai has completed “Certificate in Risk Management in Financial Services” from Institute of Risk Management, London and qualified for Specialist Member of the Institute (SIRM). This practical qualification addresses the real issues facing organizations’ in the financial services sector, particularly banking and insurance. The programme provides a thorough introduction to sources of risk and describes the tools, techniques, systems, processes and strategies necessary for managing risks in banks and insurance companies. Sonjai has worked in actuarial area in Pricing, Experience investigation, Reporting, Risk Management etc for over a decade in the Private Life Insurance Sector in India. He worked little over five years in LIC of India when insurance sector was in a process of opening. Sonjai is a part qualified actuary, he has done Post Graduate Diploma in Actuarial Management from City University, London besides having Masters Degree in Mathematics from University of Delhi. He is passionate about Risk Management and Actuarial subjects; expresses himself through his thoughts using write-ups in different forums along with communicating his work through his own website (www.risk-management.in). His areas of interests in risk management are Enterprise Risk Management (ERM), Financial risks , Insurance Risk, Assets and Liability Management (ALM), Market Risk, Stress and Scenario testing (SST), Liquidity Risk, Credit Risk, Economic Capital Etc. He can be reached at Sonjai.kumar@avivaindia.com or sonjai_kumar@hotmail.com