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SOUHA F.MALAK
Villa 220, Muhaya Compound, Riyadh/KSA, Mobile: +9613 794335,
E-mail: malek_souha@hotmail.com
Nationality: Lebanese (Lived in Saudi Arabia, France, Lebanon, UAE)
Date of Birth: December 11th
1985
Marital Status: Married (Relocating To Riyadh)
Profile: Dynamic, Team Player and Fast Learner
PROFESSIONAL OBJECTIVE
To be associated with a well-established and reputable entity that will provide me with a challenging work
environment and career development in Human Resources department through applying my skills, growing
along with the company and learning more strategies and information.
ACADEMIC BACKGROUND
Saint-Joseph University (Lebanon) “Institut de Gestion des Entreprises” (I.G.E.) 2005-2008
Bachelor’s Degree - Marketing and Advertising Standing: top 10% in class
Grand Lycée Franco-Libanais (Lebanon) 2000-2005
French Baccalaureate - Economy and Sociology
PROFESSIONAL BACKGROUND
Chalhoub Group - HR division /Group Head office Recruitment Officer June 2014– July 2015
Chalhoub Group is the leading partner for luxury across the Middle East for more than 55 years. Expert in
retail, distribution and marketing services based in Dubai, the group has become a major player in the
fashion, beauty and gift sectors regionally. With a presence in 14 countries and the management of over 530
retail outlets, the Group partners with prestigious houses such as Baccarat, Fendi, Sephora, Lacoste,
Christofle, Christian Dior, Louis Vuitton and Nina Ricci, to name only a few.
- Deliver recruitment solutions across Retail, IT, Visual Merchandising, Buyers, Graphic Designers, HR,
Trainers and Head Office functions, junior to senior management levels.
- Conduct Competency-Based Interviews and uses appropriate assessments.
- Partner with Business Heads to clearly understand manpower plans, designing and implementing
recruitment strategy accordingly.
- Conduct market-mapping and head-hunting for specialist roles.
- Manage candidate applications on Taleo. (ATS)
- Advise managers on best practices in recruitment and selection.
- Develop a pool of qualified candidates in advance of need.
- Attend Forums, Job fairs, career fairs.

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Azadea Group - HR division Recruitment Specialist August 2012– May 2014
Azadea Group has been representing franchised brands for more than 35 years in the Middle East, North
Africa and Eastern Europe. The Group manages more than 50 international brand names across clothing,
accessories, food, multimedia, home furnishings and sports goods including Zara, Mango, Virgin Megastores,
Decathlon, Sunglass Hut…
- Liaise with line managers to ensure a full understanding of their requirements and preferences.
- Conduct Competency-Based Interviews and uses appropriate assessments.
- Source applicants, who meet the specified criteria for the position as per the set company policy,
offer the successful ones, negotiate when necessary and regret unsuccessful applicants.
- Update/Manage the candidates’ database systems. (HRMS)
- Conduct reference checks, prepare employment documents and contracts.
- Develop recruitment plans based on staffing needs and builds recruitment materials for
presentations, job fairs and open days.
- Create and implement automated statistical reports as requested in order to ensure proper staffing
analysis and recruitment process monitoring: Generate reports and figures on recruitment activities
(KPIs: Day to fill, Day to hire, Turnover...)
- Suggest improvements to the recruitment lifecycle in order to ensure efficiency in sourcing
candidates.
- Build effective working relationships with placement agencies, colleges, universities and job fairs for
recruitment purposes.
- Identify opportunities for recruitment campaigns; plan, communicate and drive them upon approval.
- Deliver Competency-Based Interview trainings for managers and Orientation Sessions for University
students.
Azadea Group -"Mango" (Kaslik) Shop Manager August 2010– July2012
- Solve critical store operational problems including customers’ complaints, in order to ensure
operational effectiveness and to increase customers’ satisfaction.
- Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates.
- Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing
costs where possible and reporting variances versus budget.
- Ensure the stock is effectively measured and controlled and manage order placement activities to
maximize sales and meet stock performance objectives.
- Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the
Shop/Department manpower is effectively matched to operational requirements in a cost effective
manner.
- Prepare management information reports on store performance in order to allow informed decision
making.
- Ensure the effective communication of sales plans and targets to the Shop/Department team,
managing performance, training/developing and motivating employees, in order to ensure the
highest levels of performance and the achievement, or exceeding, of sales targets.
- Evaluate on a bi-yearly basis the performance of the Assistant Manager, Sales Associates, Cashiers
and Stock Keepers as per company guidelines.
- Perform other shop related activities such as overseeing the shop merchandising, verifying the
cleanliness, display and maintenance of the Shop window, placing orders and other.
- Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty
cash, reporting, systems, etc. are respected.
Azadea Group -"Mango" Assistant Shop Manager August 2008 – July 2010
(Kaslik, ABC, Verdun, Souk Beirut)

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INTERNSHIPS
Kettaneh Group-AUDI Showroom (Lebanon) Sales Department July-August 2006
Philip Morris Management Services (Lebanon) Marketing Department July-August 2007
Certifications
Managerial Development Program (MDP) - Phi Management
Competency Based Recruitment & Interviewing (CBI) - Tammayaz
SKILLS
Computer Skills
- Microsoft Office Applications: Word, Excel, Power Point, Photoshop.
Language Skills
- Arabic: Mother tongue.
- English and French: Speak and write fluently.
HOBBIES
- Traveling, shopping, reading.
*All required documents and diplomas are available upon request