This document provides a list of 10 things to consider when selecting an industrial/commercial roofing contractor. It advises researching contractors by speaking to current clients and seeing recently completed work. It warns against high pressure sales tactics and recommends getting quotes from multiple contractors. A contractor should provide credentials, a written contract and guarantee, demonstrate good communication skills, and have experience in the business.

2. Before you select a
contractor
Before selecting an industrial/commercial roofing
contractor to work on your roof project, review
our handy list of the top ten things you should
look for . . . or avoid.

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4. Your roof protects your
assets
30% of your building protects 100% of your
assets, so make sure you carefully select a roofing
contractor.

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6. #1 Research
Know who you are about to work with. Ask to
speak with current clients and talk to the
potential contractor about recently completed
work.

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8. #2 Stay Calm
We know a roof leak can be a scary, stressful
situation.
Most contractors would not be able to start a job
immediately, so be wary of a contractor who says they can
start right away.
A professional contractor will help you to solve your
immediate problem and schedule a major repair for later.

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10. #3 Avoid high pressure
High pressure, pushy sales tactics should be
avoided.
Professional roofing contractors are not pushy, but rather
provide high quality educational information to help you
make the right decisions.

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12. #4 Shop around
Don’t pick the first contractor who shows up!
Instead, investigate your options and look into each
prospective contractor.
Find out as much as you can about each potential
contractor. Ask for references and check them out. Ask
the contractor to tell you about their most challenging job
and how they met those challenges. Are they innovative
problem solvers?

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14. #5 Ask for credentials
Ask potential contractors to provide credentials
(appropriate to your locale).
For example, membership in:
CRCA – Canadian Roofing Contractors Association,
or OIRCA – Ontario Industrial Roofing Contractors
Association.

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16. #6 Get everything in writing
Scope of work, timelines, price, etc., should all be
in writing.
Require and obtain a written contract showing the
contractor’s name, address, business license number,
phone number, email and website.
Ask for proof of current WSIB coverage.

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18. #7 Good communication
When evaluating a potential contractor, look for
good communication skills.
Good communication skills will make things far easier.
Find a contractor you are comfortable communicating
with and who will help you understand the process (every
step of the way).
This should be a critical element of your selection process.

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20. #8 Written guarantee
Do not work with a contractor unless they offer a
written guarantee on both materials and labour.
We can’t stress this enough!
Absolutely do not entertain working with a contractor if
you don’t obtain a formal, written, signed guarantee
covering both materials and labour.

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22. #9 What about their staff?
A contractor is only as good as their employees!
Find out if the contractor you are considering trains their
staff regularly and frequently on safety, plus product and
materials knowledge.

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24. #10 Length of time in
business
The longer they’ve been around, the more
experience they will possess.
As well, an established roofing contractor will be there
when you need them and will be able to honour their
warrantees.

25. Inspect > Report > Repeat
A roof represents 10% of the cost of your building
but protects 100% of your investment.
A preventive maintenance program, including
regular inspection and reporting, reduces
potential damage, prolonging the optimum life of
your roof.

26. Preventive Maintenance
Each package includes
bi-annual inspection
and report.
And – here’s the good
news - if you ask us to
perform any
recommended
preventive
maintenance repairs,
the cost of your annual
program will be
deducted from the cost
of your repair.*
*Applies to roof repairs over $1,000
**Satellite imaging and roof measurements
included in Premium plan.

27. Do you know what’s happening
up on your roof?
Shouldn’t you?
Visit our website to book our free
Healthy Roof Inspection and Report.
While there, please download our
free ebook – Roof Maintenance: Do’s
& Don’ts
Call us at 1-855-727-7709 or email us
at healthyroof@specifiedroofing.com