Personal Information
Entreprise/Lieu de travail
Dresden, Sachsen Germany
Secteur d’activité
Consulting / Advisory
Site Web
www.spectos.com
À propos
Spectos is an independent Market Research & Technology Institute. Founded in 2001 in Dresden, Germany, by Niels Delater, Spectos has been providing industry leaders with individual solutions for decades.
At Spectos, we believe that real progress comes from
continuous effort day by day. It starts with understanding
processes and operations from the customer’s perspective, as well as not only listening to, but learning from the voice of the customer.
Our team has been successfully supporting clients around the world for over a decade now. Spectos has built up a team of
experts in diverse fields to successfully manage all customer requirements.
Mots-clés
spectos
enterprise feedback management
service quality
six sigma
efm
customer experience
service qualität
customer satisfaction
performance management systems
performance management
improve performance
postal industry
transit times
market research
dresden
marktforschung
en 13850
en 14534
transit time measurement
european standards
customer service
kundenzufriedenheit
marktforschungsanbieter
paas
marktforschungslösung
saas
improve business
tüv
technology
esomar
corporate
zertifizierung
vietnam
logistik
bi
post
consulting
Tout plus
Présentations
(4)Documents
(2)J’aime
(2)Feedbackstr Einsatz bei Kino-Veranstaltungen
Feedbackstr
•
il y a 8 ans
MUM Produktpräsentation 2010
Philip Axmann
•
il y a 13 ans
Personal Information
Entreprise/Lieu de travail
Dresden, Sachsen Germany
Secteur d’activité
Consulting / Advisory
Site Web
www.spectos.com
À propos
Spectos is an independent Market Research & Technology Institute. Founded in 2001 in Dresden, Germany, by Niels Delater, Spectos has been providing industry leaders with individual solutions for decades.
At Spectos, we believe that real progress comes from
continuous effort day by day. It starts with understanding
processes and operations from the customer’s perspective, as well as not only listening to, but learning from the voice of the customer.
Our team has been successfully supporting clients around the world for over a decade now. Spectos has built up a team of
experts in diverse fields to successfully manage all customer requirements.
Mots-clés
spectos
enterprise feedback management
service quality
six sigma
efm
customer experience
service qualität
customer satisfaction
performance management systems
performance management
improve performance
postal industry
transit times
market research
dresden
marktforschung
en 13850
en 14534
transit time measurement
european standards
customer service
kundenzufriedenheit
marktforschungsanbieter
paas
marktforschungslösung
saas
improve business
tüv
technology
esomar
corporate
zertifizierung
vietnam
logistik
bi
post
consulting
Tout plus