Mentor Graphics Customer Presentation
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Mentor Graphics Customer Presentation
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Mentor Graphics Customer Presentation
- 1. Copyright © 2015 Splunk Inc. Lee Melvin & Shawn Roberts Mentor Graphics
- 2. Hello my name is: Lee Melvin Mentor Graphics Technical Architect - Storage Hello my name is: Shawn Roberts Mentor Graphics Technical Architect - Clients
- 3. Mentor Graphics® provides software and hardware design solutions that enable companies to develop better electronic products faster and more cost- effectively.
- 4. How I got started with Splunk • Dual vendor network-attached storage strategy • 100+ filers across 30+ sites, used by 10+ divisions • Needed ways to • Provide per-division summary reporting, accessible to engineers on demand • Implement performance service level objectives • Provide storage administrators with actionable issues, not just graphs and metrics • Provide reporting that spans vendors • Vendor reporting tools expensive and inadequate for these needs • Previously, layered a fragile and manual scripting process on top • Initial focus on capacity and performance analysis Lee
- 5. Our “Storage” Solution Forwarder/Data Collection Node Lee Custom Vendor Specific Add-on Splunk’s plugin Indexer/search head
- 6. How I got started with Splunk • We had ~8,500 systems around the world that were not being monitored • No visibility into what could be causing occasional crashes • No ability to: • Add another agent • “increase the IT tax” • Negatively impact performance • Track changes over time • People were asking questions… Shawn
- 9. Shawn
- 10. Shawn
- 11. Shawn WMI? Event Logs? Event Forwarding? 8,500 Systems Performance hit to network and clients 8,500 Systems 8,500 Systems! Event Viewer <> Reporting
- 12. Shawn
- 13. Shawn
- 14. Shawn
- 16. Doesn’t add another agent Doesn’t “increase the IT tax” No impact to performance Track changes over time Shawn
- 17. Tough client reports now possible Boot Time Average aka What’s normal? Last 30 vs 365 Top/Bottom 10 Error Events Top 10 Errors by category Startup impacting Application crashes ! Shawn
- 18. Shawn
- 19. Storage reporting enhanced! • Tagging filesystems by division, product group, performance tier, or other abstract (via Splunk lookup table) • Custom technology add-on to ingest data from Hitachi HNAS • Capacity/Performance reports that span both NetApp and Hitachi • Division summary and per-filesystem views • Actionable items for storage administrators • Outliers view – slow, busy, near-full • Stale data reporting – big chunks of unused data Lee
- 20. Lee
- 21. Lee
- 22. Lee
- 24. No good deed, etc…what’s next? • Lookup/compare by: • Location • AD OU • Manager • Type • Model • Manufacturer Shawn
- 25. Client dashboard • Measurements • Make, Model, CPU, Memory, Disks, Encryption status, etc. • Age of Windows installation • Most common errors • Last N errors • SCCM Data • Installed software • Update status • Changes! • Hardware • Software • AV Data • Versions • Activity Shawn
- 26. Client dashboard with Splunk • Measurements • Make, Model, CPU, Memory, Disks, Encryption status, etc. • Age of Windows installation • Most common errors • Last N errors • SCCM Data • Installed software • Update status • Changes! • Hardware • Software • AV Data • Versions • ActivityX vs Normal X over Time Shawn
- 27. Storage reporting • Reports • Filer configuration auditing • Geographic visualization • Long term (5-year) reports leveraging summary indexes • Matching workloads to appropriate performance tier • Alerting • Alert filesystem owners on near- capacity using lookup table • Infrastructure • Web frontend to edit tags in lookup table • Division-specific view roles to limit access/confusion • Ingest additional HDS metrics • Ingest Symantec NetBackup logs • Round the learning curve on data models, simplify Lee
- 28. Lessons learned • You have data in more places than you might think. • You don’t always need a huge license purchase to answer hard questions. • Use the provided apps for inspiration (and for cut/paste). Don’t treat them as an end state. Shawn Lee
- 29. Copyright © 2015 Splunk Inc. Thank You! Shawn Roberts shawn_roberts@mentor.com +ShawnRobertsNerd Lee Melvin lee_melvin@mentor.com linkedin.com/in/lmelvin
Notes de l'éditeur
- Mostly Windows OS
- And BTW, they are clients.
- I went shopping for a “Client Monitoring” tool. There aren’t any options in this space.
- We have a great working relationship with Microsoft. I asked them for guidance.
- Here’s our conversation.
- Now that I could get the logs in one place, it was much easier to go shopping.
- I happened to be attending OSCON around the same time…
- I talked with Splunk.
- With Windows Event Forwarding and Splunk, I’m able to put together a fairly simple solution.
- All green.
- Also, we are able to perform on demand reporting to solve tough client problems like this one.
- We’re a little bruised from the journey, but we’re in a good place.
- The next project I’ve been tasked with is creating a Client Dashboard to help our help desk and desktop administrators. Without Splunk, I can do a lot with DB queries and HTML.
- With Splunk I can call out what’s important in all that data. This is really useful to our admins who don’t have a lot of familiarity with each system they work with.