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SplunkLive! Utrecht 2016 - NXP

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NXP - Analytics and Automation

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Copyright © 2015 Splunk Inc. November 2016 NXP – Analytics and Automation Michael Ronnfeldt Infrastructure Developer, NXP
2 Analytics and Automation Platform
3 Agenda NXP and our mission Personal Background Our challenges Analytics and Automation Platform Central Reporting environment What’s next? Questions?
5 A NEW POSITION OF STRENGTH TO BETTER SERVE OUR CUSTOMERS ✓ 5th Largest semiconductor company2 ✓ 45,000 employees ✓ 11,000 engineers ✓ 9,000 patent families ✓ 50+ year history ✓ $9.8B annual revenue3 ✓ #1 Automotive ✓ #1 Broad-Based MCUs1 ✓ #1 Secure Identification ✓ #1 Communications Processors ✓ #1 RF Power Transistors ✓ #1 Small Signal Discretes
7 My Background and Role Australian / Electrical Engineer / ... Splunk Building a seamless IT platform for NXP’s ever growing needs Favorite tag-line: Australian for Grep Fun Fact: Had a pet kangaroo as a child
People Transformation
Objective: Total quality Total quality through multiple-objective KPI’s Overarching people, processes & technology • Pend-times • Service delivery lead times • Customer satisfaction (NPS) • End-2-end transaction performance • Service availability Working Together Developing Deep Core Competence Taking Initiative Engaging Curiosity Raising the Bar Total Quality
Current situation Sense Think Act Monitoring based on simple static KPI’s Manual process which takes hours/days Manual execution which takes days
SNA²P Platform DTAP infrastructure Evidence generation Enterprise Service Bus SupportMaintenance THINK Automated CMDB Service Management End User SENSE Security & Event Logging Initiateautomation tasks ITIL Processes & Business Logic HighQualityEvents Machine Learning Data collection Configuration & Deployment CI Discovery Big Data Analytics ACT Infrastructure as Code {JSON} Test Automation Managed Assets Maintenance Automation Deployment Automation
High Quality events & incidents RCA/Detailed Inspection Discovery Discovery Event, Logs CI’s, Service Maps  Deduplication  Correlation  Association  Detecting Anomalies GatherData Managed Assets Deployment Automation Incident Problem Catalog /Change User Request ! CMDB Test Automation Platform Architecture Total Quality Use Cases Request fulfillment • Virtual machine creation • Project storage creation Incident remediation • Capacity management • Restart misbehaving services • Security incidents Discovery • Unauthorized changes • Abnormal network behaviour Goal: Increase designer productivity
Centralized Reporting
Centralized Reporting
Centralized Reporting
Business Benefits Faster • Incidents automatically resolved before user notices • Instant fulfillment of IT customer demand Better • No customer impact due to IT maintenance • Security and compliance enforced by strict change control
Roadmap CMDB Automation Deployment Automation Test Automation Continuous Integration Release Automation Continuous Delivery IT Infrastructure Agility
20 Top Takeaways Internal culture is as important as the technology! Change is also a process for people. Choose your data wisely! Design Splunk infrastructure for rapid expansion. POC all use-cases.
21 New Challenge! Our biggest problem is that everyone wants to use Splunk!
Thank You

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SplunkLive! Utrecht 2016 - NXP

  • 1. Copyright © 2015 Splunk Inc. November 2016 NXP – Analytics and Automation Michael Ronnfeldt Infrastructure Developer, NXP
  • 3. 3 Agenda NXP and our mission Personal Background Our challenges Analytics and Automation Platform Central Reporting environment What’s next? Questions?
  • 4.
  • 5. 5 A NEW POSITION OF STRENGTH TO BETTER SERVE OUR CUSTOMERS ✓ 5th Largest semiconductor company2 ✓ 45,000 employees ✓ 11,000 engineers ✓ 9,000 patent families ✓ 50+ year history ✓ $9.8B annual revenue3 ✓ #1 Automotive ✓ #1 Broad-Based MCUs1 ✓ #1 Secure Identification ✓ #1 Communications Processors ✓ #1 RF Power Transistors ✓ #1 Small Signal Discretes
  • 6.
  • 7. 7 My Background and Role Australian / Electrical Engineer / ... Splunk Building a seamless IT platform for NXP’s ever growing needs Favorite tag-line: Australian for Grep Fun Fact: Had a pet kangaroo as a child
  • 9. Objective: Total quality Total quality through multiple-objective KPI’s Overarching people, processes & technology • Pend-times • Service delivery lead times • Customer satisfaction (NPS) • End-2-end transaction performance • Service availability Working Together Developing Deep Core Competence Taking Initiative Engaging Curiosity Raising the Bar Total Quality
  • 10. Current situation Sense Think Act Monitoring based on simple static KPI’s Manual process which takes hours/days Manual execution which takes days
  • 11.
  • 12. SNA²P Platform DTAP infrastructure Evidence generation Enterprise Service Bus SupportMaintenance THINK Automated CMDB Service Management End User SENSE Security & Event Logging Initiateautomation tasks ITIL Processes & Business Logic HighQualityEvents Machine Learning Data collection Configuration & Deployment CI Discovery Big Data Analytics ACT Infrastructure as Code {JSON} Test Automation Managed Assets Maintenance Automation Deployment Automation
  • 13. High Quality events & incidents RCA/Detailed Inspection Discovery Discovery Event, Logs CI’s, Service Maps  Deduplication  Correlation  Association  Detecting Anomalies GatherData Managed Assets Deployment Automation Incident Problem Catalog /Change User Request ! CMDB Test Automation Platform Architecture Total Quality Use Cases Request fulfillment • Virtual machine creation • Project storage creation Incident remediation • Capacity management • Restart misbehaving services • Security incidents Discovery • Unauthorized changes • Abnormal network behaviour Goal: Increase designer productivity
  • 17. Business Benefits Faster • Incidents automatically resolved before user notices • Instant fulfillment of IT customer demand Better • No customer impact due to IT maintenance • Security and compliance enforced by strict change control
  • 19. 20 Top Takeaways Internal culture is as important as the technology! Change is also a process for people. Choose your data wisely! Design Splunk infrastructure for rapid expansion. POC all use-cases.
  • 20. 21 New Challenge! Our biggest problem is that everyone wants to use Splunk!

Notes de l'éditeur

  1. Cover the following example outline over the next several slides Situation: Monitoring done with several tools with a lot of manual/reactive tasks being performed. Struggling with: Being proactive with the rapid development pace of our end-users and projects Wanted: A centralized reporting environment with automatic remediation where possible. Enter Splunk: We are consolidating reporting/monitoring and enabling incident remediation flows, all initated from Splunk.