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Copyright © 2013 Splunk Inc.
Zürich, 8. April , 2014
Technical
Workshops
Getting Started User Training
Getting Started
User Training Workshop
Holger Sesterhenn
Senior Sales Engineer
Agenda
• Getting Started with Splunk
• Search
• Alert
• Dashboard
• Deployment and Integration
• Community
• Help & Questions
2
Getting Started With Splunk
IT
Operations
Security and
Compliance
Digital
Intelligence
App Dev
and
App Mgmt.
Developer Platform (REST API, SDKs)
Business
Analytics
Industrial Data
and Internet
of Things
Small Data. Big Data. Huge Data.
Splunk Delivers Value Across IT and the Business
Install Splunk
Splunk Home
• WIN: Program FilesSplunk
• Other: /opt/splunk (Applications/splunk)
Start Splunk
• WIN: Program FilesSplunkbinsplunk.exe start (services start)
• *NIX: /opt/splunk/bin/splunk start
www.splunk.com/download
• 32 or 64 Bit?
• Indexer or Universal Forwarder?
Splunk Licenses
Free Download Limits Indexing to 500MB/day
• Enterprise Trial License expires after 60 days
• Reverts to Free License
Features Disabled in Free License
• Multiple user accounts and role-based access controls
• Distributed search
• Forwarding to non-Splunk Instances
• Deployment management
• Scheduled saved searches and alerting
• Summary indexing
Other License Types
• Enterprise, Forwarder, Trial
Default installation on: http://localhost:8000
7
Splunk Web Basics
Browser Support
• Firefox 10.x and latest
• Internet Explorer 7, 8, 9 and 10
• Safari (latest)
• Chrome (latest)
Index data
• Add data
• Getting Started App
• Install an App (Splunk for Windows, *NIX)
8
Splunk Web Basics continued…
Splunk Home
• Provides Interactive portal to the Apps & data.
• Includes a search bar and three panels:
1 – Apps 2 – Data 3 - Help
Splunk Apps
• Splunk Home  Find more apps
• Provide different contexts for your data out of
sets of views, dashboards, and configurations
• Default Search App
• You can create your own!
Optional: add some test data
Download the sample file, follow this link and save the file to your
desktop, then unzip: http://www.splunkbook.com (Using Splunk Book)
To add the file to Splunk:
– From the Welcome screen, click Add Data.
– Click From files and directories on the bottom half of the screen.
– Select Skip preview.
– Click the radio button next to Upload and index a file.
– Click Save.
9
Best Practice Suggestion:
Create an individual Index based on
sourcetype.
• Easier to re-index data if you make a
mistake.
• Easier to remove data.
• Easier to define permissions and data
retention.
10
Search Basics
Search app – Summary viewcurrent view
global stats
app navigation time range
picker
Selecting Data
Summary:
• Host
• Source
• Sourcetype
start
search
search box
Searching
13
Search > *
Select Time Range
• Historical, custom, or real-time
Select Mode
• Smart, Fast, Verbose
Using the timeline
• Click events and zoom in and out
• Click and drag over events for a specific range
14
Everything is searchable
Everything is searchable
• * wildcards supported
• Search terms are case insensitive
• Booleans AND, OR, NOT
– Booleans must be uppercase
– Implied AND between terms
– Use () for complex searches
• Quote phrases
fail*
fail* nfs
error OR 404
error OR failed OR (sourcetype=access_*(500 OR 503))
"login failure"
Example Search:
15
Search Assistant
16
Contextual Help
- advanced type-ahead
History
- search
- commands
Search Reference
- short/long description
- examples
suggests search terms
updates as you type
shows examples and help
toggle off / on
Searches can be managed as
asynchronous processes
Jobs can be
• Scheduled
• Moved to background tasks
• Paused, stopped, resumed, finalized
• Managed
• Archived
• Cancelled
Job Management
Modify Job Settings
pause
finalize
delete
17
Search Commands
18
Search > error | head 1
Search results are “piped” to the command
Commands for:
• Manipulating fields
• Formatting
• Handling results
• Reporting
Over 130 Commands!
19
splunk.com > Documentation >
Search Reference
abstract accum addcoltotals addinfo addtotals af analyzefields anomalies anomalousvalue
append appendcols ar associate audit autoregress bin bucket chart cluster collect common
contingency convert correlate counttable crawl ctable dbinspect dedup delete delta diff
discretize erex eval eventcount eventstats excerpt extract file fillnull folderize format gentimes
head highlight iconify input inputcsv inputlookup iplocation join kmeans kv kvform loadjob
localize localop lookup macro makecontinuous makemv maketable map metadata multikv
mvcombine mvexpand nomv outlier outlierfilter outputcsv outputlookup outputtext overlap
rangemap rare regex relevancy rename replace reverse run savedsearch savedsplunk script
scrub selfjoin sendemail set sichart sirare sistats sitimechart sitop slc stash strcat
streamstats sumindex summaryindex tail test timechart top transaction transam trendline
typeahead typelearner typer uniq untable xmlkv xmlunescape xpath xyseries
http://www.splunk.com/base/Documentation/latest/SearchReference/SearchCheatsheet
Field Extraction Fun
Fields
21
Default fields
• host, source, sourcetype, linecount, etc.
• View on left panel in search results or all in field picker
Where do fields come from?
• Pre-defined by sourcetypes
• Automatically extracted key-value pairs
• User defined
Sources, Sourcetypes, Hosts
• Host
- hostname, IP address,
or name of the network
host from which the
events originated
• Source
- the name of the file,
stream, or other input
• Sourcetype
- a specific data type or
data format
2
2
23
Tagging and Event Typing
Eventtypes for more human-readable reports
• to categorize and make sense of mountains of data
• punctuation helps find events with similar patterns
Search > eventtype=failed_login instead of
Search > “failed login” OR “FAILED LOGIN” OR “Authentication failure” OR “Failed to
………………authenticate user”
Tags are labels
• apply ad-hoc knowledge
• create logical divisions or groups
• tag hosts, sources, fields, even eventtypes
Search > tag=web_servers instead of
Search > host=“apache1.splunk.com” OR host=“apache2.splunk.com” OR
…………….host=“apache3.splunk.com”
Extract Fields
24
Interactive Field Extractor
• generate PCRE
• editable regex
• preview/save
Extract Fields
25
Interactive Field Extractor
• generate PCRE
• editable regex
• preview/save
props.conf
[mysourcetype]
REPORT-myclass = myFields
transforms.conf
[myFields]
REGEX = ^(w+)s
FORMAT = myFieldLabel::$1
Configuration File
• manual field extraction
• delim-based extractions
Rex Search Command
... | rex field=_raw "From: (?<from>.*) To:
(?<to>.*)"
Saved Search & Alert Basics
Saved Searches
27
Leverage Searches for future Insights!
• Reports
• Dashboards
• Alerts
• Eventtypes
Add a Time Range Picker
• Preset
• Relative
• Real-time
• Date-Range
• Date & Time Range
• Advanced
Create Alerts
28
Scheduled or Real-Time
• Define Time Ranges
• Conditions
• Thresholds
Alerting Continued…
29
Searches run on a schedule and fire an alert
• Example: Run a search for “Failed password” every 15 min
over the last 15 min and alert if the number of events is
greater than 10
Searches are running in real-time and fire an alert
• Example: Run a search for “Failed password user=john.doe” in
a 1 minute window and alert if an event is found
Alerting Actions
30
• Send email
• RSS
• Execute a script
• Track Alert Details
Report & Dashboard Wackiness
Reporting
32
results of any search
Define your Search and set your time range,
accelerate you search and more Choose the type of chart (line, area, column, etc) and
other formatting options
Build reports from
Reporting Examples
33
• Use wizard or reporting commands (timechart, top, etc)
• Build real-time reports with real-time searches
• Save reports for use on dashboards
Dashboards
34
Create dashboards from search results
Dashboard Examples
35
Manager Settings
36
For All of that Cool Stuff
You Just Created (and more!)
• Permissions
• Saved Searches/Reports
• Custom Views
• Distributed Splunk
• Deployment Server
• License Usage….
Deployment and
Integration
Splunk Has Four Primary Functions
38
• Searching and Reporting (Search Head)
• Indexing and Search Services (Indexer)
• Local and Distributed Management (Deployment Server)
• Data Collection and Forwarding (Forwarder)
A Splunk install can be one or all roles…
Getting Data Into Splunk
39
Agent and Agent-less Approach for Flexibility
perf
shell
code
Mounted File Systems
hostnamemount
syslog
TCP/UDP
WMI
Event Logs Performance
Active
Directory
syslog compatible hosts
and network devices
Unix, Linux and Windows hosts
Windows hosts Custom apps and scripted API connections
Local File Monitoring
log files, config files
dumps and trace files
Windows Inputs
Event Logs
performance counters
registry monitoring
Active Directory monitoring
virtual
host
Windows hosts
Scripted Inputs
shell scripts custom
parsers batch loading
Agent-less Data Input Splunk Forwarder
Understanding the Universal Forwarder
40
Forward data without negatively impacting production performance.
Scripts
Universal Forwarder Deployment
Logs ConfigurationsMessages Metrics
Central Deployment Management
Monitor files, changes and the system registry; capture metrics and status.
Universal Forwarder Regular (Heavy) Forwarder
Monitor All
Supported
Inputs
✔ ✔
Routing,
Filtering,
Cloning
✔ ✔
Splunk Web ✔
Python
Libraries
✔
Event Based
Routing
✔
Scripted
Inputs
✔
Horizontal Scaling
41
Load balanced search and indexing for massive, linear scale out.
Forwarder
Auto Load
Balancing
Distributed Search
Multiple Datacenters
42
Headquarters
London Hong Kong Tokyo New York
Distributed Search
Index and store locally. Distribute searches to datacenters, networks & geographies.
High Availability, On Commodity Servers and Storage
43
As Splunk collects data, it keeps
multiple identical copies
If indexer fails, incoming data
continues to get indexed
Indexed data continues to be
searchable
Easy setup and administration
Data integrity and resilience
without a SAN
Index Replication
Splunk Universal
Forwarder Pool
Constant
Uptime
Service Desk
Event Console
SIEM
Send Data to Other Systems
44
Route raw data in real time or send alerts based on searches.
Integrate External Data
45
LDAP, AD Watch
Lists
CRM/ER
P
CMDB
Correlate IP addresses with locations, accounts with regions
Extend search with lookups to external data sources.
Integrate Users and Roles
46
Problem Investigation Problem Investigation Problem Investigation
Save
Searches
Share
Searches
LDAP, AD
Users and Groups
Splunk Flexible Roles
Manage
Users
Manage
Indexes
Capabilities& Filters
NOT
tag=PCI
App=ERP
…
Map LDAP & AD groups to flexible Splunk roles. Define any search as a filter.
Integrate authentication with LDAP and Active Directory.
Centralized Licensing Management
47
Problem Investigation
Groups, Stacks, and Pools for Enterprise Deployments
Deployment Monitoring
48
Keep Tabs On Your Splunk Enterprise Deployment
ForwardersIndexersSourcetypesLicenses
Support and
Community
Support Through the Splunk Community
50
Browse and share Apps
from Splunk, Partners and
the Community
apps.splunk.com
Splunkbase
Community-driven
knowledge exchange
and Q&A
answers.splunk.com
5 tracks, more than 40
sessions, the smartest
Splunk users together
conf.splunk.com
.conf2014
Where to Go for Help
51
• Documentation
– http://www.splunk.com/base/Documentation
• Technical Support
– http://www.splunk.com/support
• Videos
– http://www.splunk.com/videos
• Education
– http://www.splunk.com/goto/education
• Community
– http://answers.splunk.com
– http://apps.splunk.com
• Splunk Book
– http://splunkbook.com
Thank you
November 12st,
2012
Technical
Workshops
Getting Started User Training

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SplunkLive! Zürich 2014 Beginner Workshop: Getting started with Splunk

  • 1. Copyright © 2013 Splunk Inc. Zürich, 8. April , 2014 Technical Workshops Getting Started User Training Getting Started User Training Workshop Holger Sesterhenn Senior Sales Engineer
  • 2. Agenda • Getting Started with Splunk • Search • Alert • Dashboard • Deployment and Integration • Community • Help & Questions 2
  • 4. IT Operations Security and Compliance Digital Intelligence App Dev and App Mgmt. Developer Platform (REST API, SDKs) Business Analytics Industrial Data and Internet of Things Small Data. Big Data. Huge Data. Splunk Delivers Value Across IT and the Business
  • 5. Install Splunk Splunk Home • WIN: Program FilesSplunk • Other: /opt/splunk (Applications/splunk) Start Splunk • WIN: Program FilesSplunkbinsplunk.exe start (services start) • *NIX: /opt/splunk/bin/splunk start www.splunk.com/download • 32 or 64 Bit? • Indexer or Universal Forwarder?
  • 6. Splunk Licenses Free Download Limits Indexing to 500MB/day • Enterprise Trial License expires after 60 days • Reverts to Free License Features Disabled in Free License • Multiple user accounts and role-based access controls • Distributed search • Forwarding to non-Splunk Instances • Deployment management • Scheduled saved searches and alerting • Summary indexing Other License Types • Enterprise, Forwarder, Trial
  • 7. Default installation on: http://localhost:8000 7 Splunk Web Basics Browser Support • Firefox 10.x and latest • Internet Explorer 7, 8, 9 and 10 • Safari (latest) • Chrome (latest) Index data • Add data • Getting Started App • Install an App (Splunk for Windows, *NIX)
  • 8. 8 Splunk Web Basics continued… Splunk Home • Provides Interactive portal to the Apps & data. • Includes a search bar and three panels: 1 – Apps 2 – Data 3 - Help Splunk Apps • Splunk Home  Find more apps • Provide different contexts for your data out of sets of views, dashboards, and configurations • Default Search App • You can create your own!
  • 9. Optional: add some test data Download the sample file, follow this link and save the file to your desktop, then unzip: http://www.splunkbook.com (Using Splunk Book) To add the file to Splunk: – From the Welcome screen, click Add Data. – Click From files and directories on the bottom half of the screen. – Select Skip preview. – Click the radio button next to Upload and index a file. – Click Save. 9
  • 10. Best Practice Suggestion: Create an individual Index based on sourcetype. • Easier to re-index data if you make a mistake. • Easier to remove data. • Easier to define permissions and data retention. 10
  • 12. Search app – Summary viewcurrent view global stats app navigation time range picker Selecting Data Summary: • Host • Source • Sourcetype start search search box
  • 13. Searching 13 Search > * Select Time Range • Historical, custom, or real-time Select Mode • Smart, Fast, Verbose Using the timeline • Click events and zoom in and out • Click and drag over events for a specific range
  • 14. 14 Everything is searchable Everything is searchable • * wildcards supported • Search terms are case insensitive • Booleans AND, OR, NOT – Booleans must be uppercase – Implied AND between terms – Use () for complex searches • Quote phrases fail* fail* nfs error OR 404 error OR failed OR (sourcetype=access_*(500 OR 503)) "login failure"
  • 16. Search Assistant 16 Contextual Help - advanced type-ahead History - search - commands Search Reference - short/long description - examples suggests search terms updates as you type shows examples and help toggle off / on
  • 17. Searches can be managed as asynchronous processes Jobs can be • Scheduled • Moved to background tasks • Paused, stopped, resumed, finalized • Managed • Archived • Cancelled Job Management Modify Job Settings pause finalize delete 17
  • 18. Search Commands 18 Search > error | head 1 Search results are “piped” to the command Commands for: • Manipulating fields • Formatting • Handling results • Reporting
  • 19. Over 130 Commands! 19 splunk.com > Documentation > Search Reference abstract accum addcoltotals addinfo addtotals af analyzefields anomalies anomalousvalue append appendcols ar associate audit autoregress bin bucket chart cluster collect common contingency convert correlate counttable crawl ctable dbinspect dedup delete delta diff discretize erex eval eventcount eventstats excerpt extract file fillnull folderize format gentimes head highlight iconify input inputcsv inputlookup iplocation join kmeans kv kvform loadjob localize localop lookup macro makecontinuous makemv maketable map metadata multikv mvcombine mvexpand nomv outlier outlierfilter outputcsv outputlookup outputtext overlap rangemap rare regex relevancy rename replace reverse run savedsearch savedsplunk script scrub selfjoin sendemail set sichart sirare sistats sitimechart sitop slc stash strcat streamstats sumindex summaryindex tail test timechart top transaction transam trendline typeahead typelearner typer uniq untable xmlkv xmlunescape xpath xyseries http://www.splunk.com/base/Documentation/latest/SearchReference/SearchCheatsheet
  • 21. Fields 21 Default fields • host, source, sourcetype, linecount, etc. • View on left panel in search results or all in field picker Where do fields come from? • Pre-defined by sourcetypes • Automatically extracted key-value pairs • User defined
  • 22. Sources, Sourcetypes, Hosts • Host - hostname, IP address, or name of the network host from which the events originated • Source - the name of the file, stream, or other input • Sourcetype - a specific data type or data format 2 2
  • 23. 23 Tagging and Event Typing Eventtypes for more human-readable reports • to categorize and make sense of mountains of data • punctuation helps find events with similar patterns Search > eventtype=failed_login instead of Search > “failed login” OR “FAILED LOGIN” OR “Authentication failure” OR “Failed to ………………authenticate user” Tags are labels • apply ad-hoc knowledge • create logical divisions or groups • tag hosts, sources, fields, even eventtypes Search > tag=web_servers instead of Search > host=“apache1.splunk.com” OR host=“apache2.splunk.com” OR …………….host=“apache3.splunk.com”
  • 24. Extract Fields 24 Interactive Field Extractor • generate PCRE • editable regex • preview/save
  • 25. Extract Fields 25 Interactive Field Extractor • generate PCRE • editable regex • preview/save props.conf [mysourcetype] REPORT-myclass = myFields transforms.conf [myFields] REGEX = ^(w+)s FORMAT = myFieldLabel::$1 Configuration File • manual field extraction • delim-based extractions Rex Search Command ... | rex field=_raw "From: (?<from>.*) To: (?<to>.*)"
  • 26. Saved Search & Alert Basics
  • 27. Saved Searches 27 Leverage Searches for future Insights! • Reports • Dashboards • Alerts • Eventtypes Add a Time Range Picker • Preset • Relative • Real-time • Date-Range • Date & Time Range • Advanced
  • 28. Create Alerts 28 Scheduled or Real-Time • Define Time Ranges • Conditions • Thresholds
  • 29. Alerting Continued… 29 Searches run on a schedule and fire an alert • Example: Run a search for “Failed password” every 15 min over the last 15 min and alert if the number of events is greater than 10 Searches are running in real-time and fire an alert • Example: Run a search for “Failed password user=john.doe” in a 1 minute window and alert if an event is found
  • 30. Alerting Actions 30 • Send email • RSS • Execute a script • Track Alert Details
  • 31. Report & Dashboard Wackiness
  • 32. Reporting 32 results of any search Define your Search and set your time range, accelerate you search and more Choose the type of chart (line, area, column, etc) and other formatting options Build reports from
  • 33. Reporting Examples 33 • Use wizard or reporting commands (timechart, top, etc) • Build real-time reports with real-time searches • Save reports for use on dashboards
  • 36. Manager Settings 36 For All of that Cool Stuff You Just Created (and more!) • Permissions • Saved Searches/Reports • Custom Views • Distributed Splunk • Deployment Server • License Usage….
  • 38. Splunk Has Four Primary Functions 38 • Searching and Reporting (Search Head) • Indexing and Search Services (Indexer) • Local and Distributed Management (Deployment Server) • Data Collection and Forwarding (Forwarder) A Splunk install can be one or all roles…
  • 39. Getting Data Into Splunk 39 Agent and Agent-less Approach for Flexibility perf shell code Mounted File Systems hostnamemount syslog TCP/UDP WMI Event Logs Performance Active Directory syslog compatible hosts and network devices Unix, Linux and Windows hosts Windows hosts Custom apps and scripted API connections Local File Monitoring log files, config files dumps and trace files Windows Inputs Event Logs performance counters registry monitoring Active Directory monitoring virtual host Windows hosts Scripted Inputs shell scripts custom parsers batch loading Agent-less Data Input Splunk Forwarder
  • 40. Understanding the Universal Forwarder 40 Forward data without negatively impacting production performance. Scripts Universal Forwarder Deployment Logs ConfigurationsMessages Metrics Central Deployment Management Monitor files, changes and the system registry; capture metrics and status. Universal Forwarder Regular (Heavy) Forwarder Monitor All Supported Inputs ✔ ✔ Routing, Filtering, Cloning ✔ ✔ Splunk Web ✔ Python Libraries ✔ Event Based Routing ✔ Scripted Inputs ✔
  • 41. Horizontal Scaling 41 Load balanced search and indexing for massive, linear scale out. Forwarder Auto Load Balancing Distributed Search
  • 42. Multiple Datacenters 42 Headquarters London Hong Kong Tokyo New York Distributed Search Index and store locally. Distribute searches to datacenters, networks & geographies.
  • 43. High Availability, On Commodity Servers and Storage 43 As Splunk collects data, it keeps multiple identical copies If indexer fails, incoming data continues to get indexed Indexed data continues to be searchable Easy setup and administration Data integrity and resilience without a SAN Index Replication Splunk Universal Forwarder Pool Constant Uptime
  • 44. Service Desk Event Console SIEM Send Data to Other Systems 44 Route raw data in real time or send alerts based on searches.
  • 45. Integrate External Data 45 LDAP, AD Watch Lists CRM/ER P CMDB Correlate IP addresses with locations, accounts with regions Extend search with lookups to external data sources.
  • 46. Integrate Users and Roles 46 Problem Investigation Problem Investigation Problem Investigation Save Searches Share Searches LDAP, AD Users and Groups Splunk Flexible Roles Manage Users Manage Indexes Capabilities& Filters NOT tag=PCI App=ERP … Map LDAP & AD groups to flexible Splunk roles. Define any search as a filter. Integrate authentication with LDAP and Active Directory.
  • 47. Centralized Licensing Management 47 Problem Investigation Groups, Stacks, and Pools for Enterprise Deployments
  • 48. Deployment Monitoring 48 Keep Tabs On Your Splunk Enterprise Deployment ForwardersIndexersSourcetypesLicenses
  • 50. Support Through the Splunk Community 50 Browse and share Apps from Splunk, Partners and the Community apps.splunk.com Splunkbase Community-driven knowledge exchange and Q&A answers.splunk.com 5 tracks, more than 40 sessions, the smartest Splunk users together conf.splunk.com .conf2014
  • 51. Where to Go for Help 51 • Documentation – http://www.splunk.com/base/Documentation • Technical Support – http://www.splunk.com/support • Videos – http://www.splunk.com/videos • Education – http://www.splunk.com/goto/education • Community – http://answers.splunk.com – http://apps.splunk.com • Splunk Book – http://splunkbook.com