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Multi-functional experience in Business Transformation, Operations, Solutions Consulting, end to end Transition and Strategy. Overall experience of 12+ years including 10+ years in the BPO industry across F&A, Insurance, Telecom, Collections and Customer Services 4+ years in a managerial role with P&L responsibility and leading teams from 50 to 500+. Executed COPC, eSCM, TL 9000, ISO-27001 certifications. Six-sigma Black Belt trained, ISO-27001 Internal auditor.