Investigating the potential of mobile phones for e governance in indonesia

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Sri Ranjini Mei Hua Hua

Investigating the potential of mobile
phones for e-governance in Indonesia
CPRafrica 2012 / CPRSouth 7

Sri Ranjini Mei Hua
Ezmieralda Melissa

Overview
• Background
• Research method
• Findings and discussion
• Conclusion

Significance of e/m-governance

application of ICTs to government functions
and processes so as to bring about ‘simple,
moral, accountable, responsive and
transparent’ (SMART) governance (Budhiraja,
2003; Heeks, 2001; Harris, 2004)

Conditions for good governance
Organisational
culture
Human
capital

Good
Leadership e-governance governance

Access
Regulatory
environment

Ranking of internet traffic toward
government sites
1. Ministry of Energy and Mineral Resources
2. Ministry of Agriculture
3. Ministry of Education and Culture
4. Ministry of Communications and Information
Technology
5. Bank Indonesia

Ministry of Energy and Mineral Resources

Limitations / Future research

• Cross-country comparison
• Limited sample size
• Theoretical framework

Conclusion / Policy Implications

• Optimise social media channels in
communicating public information

• Education: Introduce ICTs into school curriculum

• Community development of mobile apps

Thank you

Run_genie@hotmail.com
ranjini@iseas.edu.sg

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Investigating the potential of mobile phones for e governance in indonesia

1. Investigating the potential of mobile phones for e-governance in Indonesia CPRafrica 2012 / CPRSouth 7 Sri Ranjini Mei Hua Ezmieralda Melissa

2. Overview • Background • Research method • Findings and discussion • Conclusion

3. Significance of e/m-governance application of ICTs to government functions and processes so as to bring about ‘simple, moral, accountable, responsive and transparent’ (SMART) governance (Budhiraja, 2003; Heeks, 2001; Harris, 2004)

4. Conditions for good governance Organisational culture Human capital Good Leadership e-governance governance Access Regulatory environment

5. Lowest internet penetration in SEA

6. Highest mobile internet use

7. Facebook growth

9. Research method Alexa: online analytics software Web metrics: i. top pages visited ii. sources of upstream sites iii. audience profile

10.

11. Ranking of internet traffic toward government sites 1. Ministry of Energy and Mineral Resources 2. Ministry of Agriculture 3. Ministry of Education and Culture 4. Ministry of Communications and Information Technology 5. Bank Indonesia

12. Ministry of Energy and Mineral Resources

13. Ministry of Energy and Mineral Resources

14. Ministry of Agriculture

15. Ministry of Agriculture

16. Ministry of Education and Culture

17. Ministry of Education and Culture

18. Limitations / Future research • Cross-country comparison • Limited sample size • Theoretical framework

19. Conclusion / Policy Implications • Optimise social media channels in communicating public information • Education: Introduce ICTs into school curriculum • Community development of mobile apps

20. Thank you Run_genie@hotmail.com ranjini@iseas.edu.sg

Investigating the potential of mobile phones for e governance in indonesia

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