After a series of successful webinars, we tried a more interactive form of discussion. We hosted an open-ended interactive session. People had posted their questions before the webinar and those were answered during the webinar by our speaker (Sree Unnikrishnan, UX Lead, Google India).

1. Bull Session on UI/UX
With Sree Unnikrishnan
Lead Designer, Google India
http://plus.google.com/+SreeUnnikrishnan

2. Which Design Process (Waterfall,
Agile or Lean) do you follow at
Google?

3. Do you have a UX checklist (like
heuristic evaluation) to follow
before product releases, user
testing to design validation?

4. What is the best way/s to explain
"what is User Experience Design"
to clients who think UX is the
modern design term as a process
just to beautify anything via
Adobe tools?

5. Why do people (including
recruiters) use UI/UX, UI or UX, UI
& UX though everything falls under
the umbrella of UX (User
Experience)?

6. If some project is starting from
scratch , what should be the ideal
phase when the UX-Designer's role
should start ? and when should it
end?

7. What should be the
approach/process for the UX team
if the company follows the agile
process?

8. How to tackle product managers
having no knowledge about user
research/testing being a user
experience designer in an agile
product company?

9. How does Google (India) take
feedback from customer? For
example, asking few users on
board, meet them personally or
online feedback module!

10. When the project has limited time
period(e.g To deliver within 1
month), how can we start on
UX/UI?" how can we come out
with good UX/UI?

11. When you start a project for a
native mobile application, which
software do you use for
wireframing, prototyping and for
the graphic design?

12. What % of users really understand
and give feedback when you
conduct usability research by
showing low fidelity (paper
sketches) mockups? For instance,
most of the clients don’t
understand logo design sketches
rather than a polished makeover.

13. How to do UX research without
going out on the street and to the
user?

14. Does Google have one UX team in
India? What's the structure of this
UX team and how do they
work/collaborate with other
(designers/engineers/product
managers) Googlers around the
world to solve a global design
problem?

15. What's your call on this if a client
wants a product design within 3
days by using UX principle?

16. Which research method do you
apply in Google, India?

17. Where should the UX team be
reporting to? Should it report to
the Engineering side or the
Product management?

18. What is the ideal design
strategy/process for designing
apps suite which provides
consistent user experience? ex.
each product in MS-Office is
designed for different purpose but
has predictable interaction and
look & feel.

19. What is your take on the current
scenario of UX in India? What do
you think it will be in the next
couple of years. How much more
time until organizations/ client
will understand the dept and
importance of UX in a product
design process?

20. Which are the attributes (3-5) you
would look from a UX designer?

21. How you balance business goal
and user goal in your ux design?

22. What steps should be followed,
when there are relatively less
members in a UX team (just 2 or 3)

23. How often do Googlers get to
design a product following the full
UX recipe?

24. What’s going wrong in the field of
User Experience from education
system into live projects with end
clients according to you?

25. One of the major problems I see by
looking into our design culture in
India is that the “Bad habit of not
writing articles/case study about
user experience for better
engagement” than promotional
articles (benefits of CUA). What’s
your views on this?

26. Live Questions

27. Disclaimer: All the questions on this document have been
collected from the participants (audience) of this webinar. No
attempt has been made to modify these questions.
The answers and comments by the presenter are based solely
on his personal opinion and do not represent the employer
(Google).

28. Thank You!
Sree Unnikrishnan
http://plus.google.com/+SreeUnnikrishnan