Everything you need to know about using StadiumRoar.com's online registration software

1. Everything you need to know about using StadiumRoar
Online Registration

2. Table of Contents
Part 1: Getting Your Registration Website………………………………………………….…3
Part 2: Accepting Payments Online……………………………………………………………...9
Part 3: Entering Your Programs…………………………………………………………………...36
Part 4: Having People Register for Your Programs……………………………………....49
Part 5: Seeing Who Registered…………………………………………………………………….63
Part 6: Viewing and Managing Payments………………………………………….…………70
Part 7: PayPal Transaction Costs…………………………………………………………………..84
Part 8: The Go Paperless Fund……………………………………………………………………..95
2

3. Part 1
Getting Your Registration Website
3

4. START: Enter your email address at StadiumRoar.com
and click “SIGN UP”
4

5. Enter your name and password, check the two boxes
and click “GO TO MY PAGE!”
Choose a password that you can easily remember and be sure to jot it down.
5

6. Click “CREATE ORGANIZATION SITE”
6

7. Enter the name of your organization and your title. Try to keep the
organization name short. Your URL will look like this:
www.stadiumroar.com/YOURORGANIZATIONNAME
7

8. Click “OK”
8

9. Part 2
Accepting Payments Online
9

10. Why Choose Online Payments Instead of
Checks?
vs.
10

11. People Have a Payment Choice
OR
StadiumRoar accommodates online payments, however, also
lets people register for programs without paying online; for
instance, you can collect their registration info online
(name, email, etc) and they can send you a check at a separate
time

12. Link a PayPal Account to your site
To accept payments online, you need to link a PayPal account
to your StadiumRoar website, which will be used to collect
credit card payments as they’re made to you
Linking an account is fast, easy and free; we show you how to
do it in this section of the guide
12

13. It’s NOT all or nothing
If you link a PayPal account to your StadiumRoar site, it does
NOT mean all your programs must be paid online; it simply
means you can accept online payments for the programs you
choose
We recommend you always have a PayPal account linked to
your site so that your organization has the option of collecting
online payments for programs
OR
13

14. Link Your PayPal Account!
We show you how to do it on the
next few slides
14

15. Login: Visit http://www.stadiumroar.com and enter your email
address and password
15

16. Visit Your Site: Click on your site’s link to enter your
site as an “Admin”
16

17. Get Started: Click the “REGISTRATION” button
17

18. Link a PayPal Account: Click “UPDATE” on the Online
Registration Main Menu to link a PayPal account to your
StadiumRoar website so you can start securely collecting
registration fees online.
18

19. Already have a PayPal account? Don’t have a PayPal account?
If so, simply enter the email No problem! You can get a free
one in just a few moments.
address for your account into this
Follow the simple steps on the
box and click UPDATE. That’s it!
next few slides to learn how.
As people register and pay
online, money will instantly be
deposited into your account.
19

20. START  Visit PayPal.com
Open the “Business” tab at the top of the page
20

21. Click Products & Services to view the drop down menu. Click
Website Payments Standard in the drop down menu.
21

22. Click the SIGN
UP button
Click Create
New
Account
22

23. Under “Choose a
business type”, select
the type that best fits
your organization; it is
OK if your organization
is not a perfect match to
any options; pick the
one that works best.
Fill out the fields with
your personal
information.
23

24. Don’t be alarmed by fields
that don’t quite fit your
department. Enter info to
the best of your ability. If you
can’t find the right selection
in a drop down, choose to the
best of your ability.
Once you’ve filled in all
fields, click “Agree and
Continue” and you’re almost
done!
24

25. Congratulations! You’ve signed up for PayPal and you’re that much closer to
collecting payment on StadiumRoar. The next step is to check your email to
confirm your PayPal email address.
Check your e-mail and open the email from service@paypal.com. In the body of the
email you’ll see a link that says “activate”; click it. This will take you back to PayPal to
enter your password.
Enter your password
and click “LOGIN”.
25

26. YOU’RE DONE!!!
You will be taken to PayPal’s “My Account” tab where you can
customize your PayPal account if you wish. You do NOT need
to further customize your account to use StadiumRoar’s online
registration software. Once you have your account, you are
ready.
Everything on this page is
NOT required in order for
you to start collecting
payments with
StadiumRoar
26

27. Link Your PayPal Account: Once you have a PayPal
account, enter the email address of your account and click
“UPDATE”
27

28. Confirmation: You will see “Record update successfully”
if you’ve inputted a valid account e-mail address. Click
“OK” and then “BACK”.
28

29. Editing Your Linked Account
If you choose, you can remove or change the PayPal
account you have linked to your StadiumRoar website. To
do so, click the blue UPDATE link on your Online
Registration Main Menu, edit the email address and click
the green UPDATE button to save.
29

30. Just You Need a PayPal Account
You need to create a PayPal account in order to accept payments online through
StadiumRoar
However, the people registering for your programs and sending you money do NOT
need a PayPal account; they can simply pay you online with credit cards and money
will be deposited into your PayPal account
REGISTRANTS YOU
30

31. Final Step – Set Your Fees
Once you have a PayPal account linked to your site, you can
start adding fees when you enter your programs – we’ll show
you how on the next few slides…
First, click ENTER
PROGRAMS
31

32. Enter Fees
While you’re
entering a new
program, you
can input fees
If you don’t
want to collect
online payments
for a specific
program, leave
these fees at
zero
32

33. Person Fees vs. Team Fees
Person Fee is the fee an Team Fee is the fee a coach
individual person needs to needs to pay in order to sign
pay in order sign up for a an entire team up for a
program program
This is very useful for This is very useful for
programs such as camps programs such as leagues or
where individuals sign up tournaments where whole
teams sign up in one step
33

34. People pay fees with credit cards at the
end of the registration process
34

35. Money instantly gets deposited into
your PayPal account
35

36. Part 3
Entering Your Programs
36

37. In a Nutshell
You enter programs as
an admin and they
appear on your site’s
public Online
Registration Form for
people to select and sign
up for
37

38. Login: Visit http://www.stadiumroar.com and enter your email
address and password
38

39. Visit Your Site: Click on your site’s link to enter your
site as an “Admin”
39

40. Get Started: Click the “REGISTRATION” button
40

41. Enter Programs: Click “ENTER PROGRAMS” to enter the
programs you would like people to register for online.
These can be any type of a program or event you want;
leagues, tournaments, camps, etc.
41

42. Add Program Info
For each program, add a season
name and program name
You have the option to add required
documents as well (waivers, codes of
conduct, etc) that we’ll make sure
people download and read while
registering
Finally, if you want to accept
registration fees for a program
online, add the dollar values for “per
person” and “per team” rates; if you
don’t want to accept fees online for
the program, leave the values at zero
42

43. Person Fees vs. Team Fees
Person Fee is the fee an Team Fee is the fee a coach
individual person needs to needs to pay in order to sign
pay in order sign up for a an entire team up for a
program program
This is very useful for This is very useful for
programs such as camps programs such as leagues or
where individuals sign up tournaments where whole
teams sign up in one step
43

44. Saving Programs
When you’re done adding a program, you’ll see two buttons at the
bottom of the page…
If you click the Save Program If you click the Save & Finish
& Create Another button, the button, the program will be
program will save and a fresh saved and you will exit the
“Enter Program” form will “Enter Programs” area and
appear, letting you return to the Main Menu
immediately add a second
program.
44

45. Entering Program Descriptions
You may want to enter
descriptions of your
programs, which people can
read prior to registering.
For instance, you may want to
include information such as
registration start and close
dates, program manager
contact info and links to
program websites.
The best place to do this is in
the Programs section of your
StadiumRoar Website
45

46. Click the Programs Button
Click the Programs button to
enter program descriptions.
People can view and print
these descriptions once they
are on your site.
This is a great place to
educate people about the
different programs you offer.
46

47. Easily Add Program Descriptions
Click the add icon to enter a program
and its information
47

48. Programs Section vs. Registration
Section
The Programs section and
Registration section are NOT
linked. Information added in
each is completely separate.
It is OK if the program names
from both sections don’t
exactly match each other.
48

49. Part 4
Having People Register for Your Programs
49

50. Admin View vs. Public View
ADMIN PUBLIC
When you log into your site as an When people visit your site in the
admin, you have a different view than public view, they will see a blue
people who visit your site in the public REGISTER button in the “Registration”
view; your “Registration” section section; if they click this button, they
contains a gray REGISTRATION button can sign up for your programs.
that brings you to the admin part of
the Registration section. 50

51. The first thing you need to do in order to get people to
register for your programs on your website is to
spread your StadiumRoar website’s public link to them
www.stadiumroar.com/yoursitename
People simply need to visit
this link from any computer.
That’s it.
51

52. We suggest you include a short
message to people along with
your link…
To register for programs, visit this link
and click the blue REGISTER button
www.stadiumroar.com/yoursitename
52

53. There are various ways you can easily spread your link and
message to people; here are some suggestions…
Other Sites Email Forms Social Media Signature
Have your link Email your Add your link at Post your link on Add your link at
added on other sites link to people the bottom of social media the bottom of
related to your who will be any printed sites your outgoing
organization; your registering forms your email signature
existing program organization
website, town uses
sites, school
sites, association
sites, etc
53

54. The
STEP 1: People click the
Registration REGISTER button
Process
STEP 2: People
select if they want
to sign up a
“Person” or a
whole “Team”
STEP 3: People fill out an Online Registration Form 54

55. Complete List
of Fields on
the “Sign Up a
Person” Form
Note***There is an additional area
at the bottom of this tab for an
"emergency contact", just in case a
participant's father or mother is not
the emergency contact person
55

56. Complete List of
Fields on the
“Sign Up a Team”
Form
56

57. Program
Selection Once all fields are filled out, people
see a list of all your programs and can
select the ones they want to register
for
57

58. Legal Disclaimer
At the bottom of the Online
Registration Form, we include a
standard legal disclaimer for sports-
and-recreation programs, which limits
your liability as an organization
running programs; people must agree
to this in order to register
If you have your own legal disclaimer you would like
people to agree to, we recommend you type it into a
document and include it as one of your “required
forms” when you enter programs
58

59. Forms and Fees
Finally, people are then shown
a list of any required forms you
added to the selected
programs; they can download
and read them directly from
this screen
They are also shown any
program fees you included
and are given the option to
“Check out with PayPal”
59

60. Paying Fees
with Credit
Cards If people have fees to pay
you, they can securely pay
them with credit cards
(Visa, American Express, etc)
on a secure PayPal page
60

61. Confirmation
Once people
complete registration,
they will be given a
confirmation message
for their records
61

62. Just You Need a PayPal Account
You need to create a PayPal account in order to accept payments online through
StadiumRoar
However, the people registering for your programs and sending you money do NOT
need a PayPal account; they can simply pay you online with credit cards and money
will be deposited into your PayPal account
REGISTRANTS YOU
62

63. Part 5
Seeing Who Registered
63

64. Login: Visit http://www.stadiumroar.com and enter your email
address and password
64

65. Visit Your Site: Click on your site’s link to enter your
site as an “Admin”
65

66. Get Started: Click the “REGISTRATION” button
66

67. Click “VIEW PARTICIPANTS” to see who has signed up
for your programs
67

68. Select a Program: Click a program name to see who
signed up
68

69. View People and Teams: For each program, you can view a
complete list of all “People” and “Teams” who have signed up, and
see all submitted information in an alphabetical chart
View Count: You can
also view a count of
all people and teams
who’ve signed up
69

70. Part 6
Viewing and Managing Payments
70

71. Login: Visit http://www.stadiumroar.com and enter your email
address and password
71

72. Visit Your Site: Click on your site’s link to enter your
site as an “Admin”
72

73. Get Started: Click the “REGISTRATION” button
73

74. Click “VIEW PAYMENT RECORDS” to see
who has paid online for your programs
74

75. Click a program and then click “People” to see all of the
people who paid or “Teams” to see all of the teams who
paid
75

76. See who See the date and See if the
attempted to time the transaction was
pay online transaction was successfully
attempted completed
76

77. Withdrawing Money
To withdraw money, visit
PayPal.com and log into
the account you linked
your StadiumRoar
website to
77

78. Click “Withdraw”
Once you’re logged in, click the “Withdraw”
tab and select a way to withdraw your money
78

79. Giving Refunds
If someone suggests a
refund, you can easily refund
them with PayPal.
You however are in no way
required to send refunds
through PayPal. You can
write a check, provide
cash, etc.
79

80. Refunding with PayPal
To refund with
PayPal, visit
PayPal.com and log
into the account you
linked your
StadiumRoar website
to
80

81. Click “Issue Refund”
Click the “Issue refund” button next to a participant’s name
to issue the participant an instant refund
81

82. Viewing Detailed Financial Reports
To view detailed financial
reports, visit PayPal.com
and log into the account
you linked your
StadiumRoar website to
82

83. Click “History”
Once you’re logged in, click
the “History” button for
access to detailed searching
and reporting capabilities
83

84. Part 7
PayPal Transaction Costs
84

85. People experience a small convenience
fee when they pay you online
When people pay you online
with a credit card, they are
charged a very small
convenience fee
You never have to worry
about absorbing these fees;
they are automatically added
on top of the program cost
you are charging
85

86. Example
For instance, if you set a $100
cost for a program, you will
receive $100 from each
registrant; people will be
charged slightly over $100 to
account for the fee

87. People Have a Payment Choice
OR
StadiumRoar accommodates online payments, however, also
lets people register for programs without paying online; for
instance, you can collect their registration info online
(name, email, etc) and they can send you a check at a separate
time

88. Breakdown of fee
On each transaction, PayPal takes 2.9% of
the program cost + 30 cents
StadiumRoar keeps an additional
amount of about 1% of the program
cost, which is used to maintain our
software and pay out donations to
sports-and-recreation programs (see
the Go Paperless Fund section to
learn more about these donations)
No fee is ever taken from you, but rather, the people registering
88

89. Scenario
You set a fee for Program ABC of $50.00
When people sign up for Program ABC, they will be paying
$52.38
You will keep $50.00 and $2.38 will cover the transaction costs
(PayPal collects $1.80 and StadiumRoar collects 58 cents)

90. StadiumRoar’s convenience fees are
LOW
~10%
~9%
~6.4%
~3.9%

91. How will your participants feel about these costs?
These fees are called convenience fees for a reason; people enjoy the
safety, accountability and ease of paying online as opposed to mailing or
dropping off checks, and overwhelmingly do not mind paying an extra dollar or
so.
PayPal currently has over 100 million members – that’s over 1/3 the population
of the United States – that’s a lot of people who don’t mind convenience fees!

92. Checks vs. Online Payment
Checks Online Payment
• Money takes multiple days to travel, get • Money is instantly transferred
deposited and finally confirmed; if a and confirmation is instantly
check is dropped off personally, driving provided
and waiting in lines are additional
burdens
• PayPal’s world-class security
• Checks often get lost or misplaced software protects all transactions
• Accounting needs to be done manually
with pen and paper or spreadsheets • PayPal’s world-class accounting
software instantly records all
• Checks, envelopes, printed
details of transactions
forms, stamps and gas are all
needed, which all carry their own • No physical material is needed at
monetary costs all

93. Not to mention…
Cutting down on the use of paper checks helps the
environment and the parks your participants play sports in

94. Last but not least…
When people pay you online as opposed to with
checks, it makes things much, much, much easier for you
– so you should encourage people to pay you online
vs.
94

95. Part 8
The Go Paperless Fund
95

96. The Go Paperless Fund
The Go Paperless Fund is a program that rewards sports-and-recreation
organizations for using online registration instead of paper registration; paper
registration is harmful for the environment and StadiumRoar has taken a stand
against it.
StadiumRoar donates half of all profits generated by your organization back to your
organization at the end of the season. It’s our way of saying thank you for helping
the environment.
96

97. How Donations Work
• People register
StadiumRoar • StadiumRoar gives
online for your your organization
programs and pay • StadiumRoar half of this money in
you registration fees collects an the form of a “Go
through PayPal additional 1% of Paperless” donation
each fee
Registrants You
97

98. Apply
To apply for a donation, visit the official Go Paperless Fund website at
www.gopaperlessfund.com
You can begin using your free online registration software right away, even if
you have not applied yet or finalized your donation application; any
registrations you perform prior to sending in your application will still count
toward your end-of-the-season donation
98

99. Questions?
Contact us at any time
908 591 5448
contact@stadiumroar.com
99