The document discusses how IT transformation can drive business agility by increasing efficiency, revenue growth, and cost reduction. It argues that IT must transform from a focus on infrastructure to applications and services in order to better support business needs. The transformation involves rationalizing, standardizing, and modernizing infrastructure and applications, as well as providing automated services and choices through orchestration. This allows IT to become more responsive to business demands and act as an enabler of business innovation and growth.
Business is changing faster than IT can supportNew mobile platforms, and “bring your own device” models call for new application technologies, budgetsMergers & acquisitions are still driving consolidation at multiple levelsBusiness has new IT alternativesRise of Service Providers (SPs)Stark architectural choices: (IaaS, PaaS, SaaS)Technology is convergingIncreasing dominance of x86 architecturesGame-changing nature of virtualization
It’s now a serious question: “Where will your business source IT?”Workload Business Requirements Drive the IT Consumption Model
Orgs are well on their way to cloud – 3 phases Start = eliminating old physical approach – file and print apps Next = better IT for business apps Last is > business, IT agilityBELOW ARE NOTES ONLY, NOT FOR MONITOR:Most are progressing along the journey to Private Cloud in 3 phases – and again, many IT organizations are well on their way.The journey starts with eliminating the old physical approach in IT - of one server, one application here in phase 1.In the first phase the focus is on IT applications – those things that are out of sight, out of mind to the business – file and print, test and development, web environments, etc. The focus here is on things like storage consolidation, backup, and accelerating VMware adoption. It’s an infrastructure focus, and the payoff is lower IT costs. In this first phase, you can expect to see significant OpEx and CapEx savings. That’s achieved by creating a simple and efficient storage infrastructure that’s well protected.In phase 2, the focus shifts to better IT for business applications. Here the payoff is improved quality of service and more efficient delivery of the mission critical applications that power the business. Things like Exchange, SharePoint, Oracle applications, SAP, or desktop projects like Windows 7 or virtual desktop with VMware View. Improved quality of service doesn’t simply mean increasing service levels – it’s about the ability to deliver what’s needed and to be able to easily and quickly match to a change in what’s needed for things like scalability, continuity, and security.In phase 3, it’s about improved business and IT agility. Providing IT-as-a-Service to your end users and business units much the same way as a service provider would provide services to their customers. At this phase you are running IT like a business – costs and services are well understood – business units and users can now make an educated business decision to choose what they need. EMC has the offerings, the knowledge, and the partnerships to advance you through every phase of the journey.
Orgs are well on their way to cloud – 3 phases Start = eliminating old physical approach – file and print apps Next = better IT for business apps Last is > business, IT agilityBELOW ARE NOTES ONLY, NOT FOR MONITOR:Most are progressing along the journey to Private Cloud in 3 phases – and again, many IT organizations are well on their way.The journey starts with eliminating the old physical approach in IT - of one server, one application here in phase 1.In the first phase the focus is on IT applications – those things that are out of sight, out of mind to the business – file and print, test and development, web environments, etc. The focus here is on things like storage consolidation, backup, and accelerating VMware adoption. It’s an infrastructure focus, and the payoff is lower IT costs. In this first phase, you can expect to see significant OpEx and CapEx savings. That’s achieved by creating a simple and efficient storage infrastructure that’s well protected.In phase 2, the focus shifts to better IT for business applications. Here the payoff is improved quality of service and more efficient delivery of the mission critical applications that power the business. Things like Exchange, SharePoint, Oracle applications, SAP, or desktop projects like Windows 7 or virtual desktop with VMware View. Improved quality of service doesn’t simply mean increasing service levels – it’s about the ability to deliver what’s needed and to be able to easily and quickly match to a change in what’s needed for things like scalability, continuity, and security.In phase 3, it’s about improved business and IT agility. Providing IT-as-a-Service to your end users and business units much the same way as a service provider would provide services to their customers. At this phase you are running IT like a business – costs and services are well understood – business units and users can now make an educated business decision to choose what they need. EMC has the offerings, the knowledge, and the partnerships to advance you through every phase of the journey.
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Operational Models Impact the Organization: EMC IT’s TransitionEMC’s own IT department has made some significant organizational changes itself since 2008.Originally, the IT department was organized similarly to the rest of the industry: with vertical “silos” of technical specialties such as Architecture, storage, network, security, and Data Center ops. Each “silo” had its own infrastructure division, apps division, etc. Following multiple re-organizations and re-inventions, the EMC IT department is now focused on “services” not silos. With the exception of engineering and design, the organization is horizontally organized, with a services – and customer – focus. Most importantly, there is a new horizontal IT Service Management organization that looks holistically across all of IT, and aligns services with the lines-of-business within EMC.Future organizational models will likely also include service product management and business liaison functions, to further partner with the business.
Orgs are well on their way to cloud – 3 phases Start = eliminating old physical approach – file and print apps Next = better IT for business apps Last is > business, IT agilityBELOW ARE NOTES ONLY, NOT FOR MONITOR:Most are progressing along the journey to Private Cloud in 3 phases – and again, many IT organizations are well on their way.The journey starts with eliminating the old physical approach in IT - of one server, one application here in phase 1.In the first phase the focus is on IT applications – those things that are out of sight, out of mind to the business – file and print, test and development, web environments, etc. The focus here is on things like storage consolidation, backup, and accelerating VMware adoption. It’s an infrastructure focus, and the payoff is lower IT costs. In this first phase, you can expect to see significant OpEx and CapEx savings. That’s achieved by creating a simple and efficient storage infrastructure that’s well protected.In phase 2, the focus shifts to better IT for business applications. Here the payoff is improved quality of service and more efficient delivery of the mission critical applications that power the business. Things like Exchange, SharePoint, Oracle applications, SAP, or desktop projects like Windows 7 or virtual desktop with VMware View. Improved quality of service doesn’t simply mean increasing service levels – it’s about the ability to deliver what’s needed and to be able to easily and quickly match to a change in what’s needed for things like scalability, continuity, and security.In phase 3, it’s about improved business and IT agility. Providing IT-as-a-Service to your end users and business units much the same way as a service provider would provide services to their customers. At this phase you are running IT like a business – costs and services are well understood – business units and users can now make an educated business decision to choose what they need. EMC has the offerings, the knowledge, and the partnerships to advance you through every phase of the journey.
BELOW ARE NOTES ONLY, NOT FOR MONITOR:We see that there are three key technologies that enable the hybrid environment:Management FederationTrust UIM 2.1 specifically addresses hybrid cloud management.
Here is an example of an EMC Consulting client that has seen the business value of Vblock infrastructure platforms as a result of Vblock Enablement Services.This firm, a global credit card company, needed a highly-scalable, elastic application to support a new business initiative that needed to scale to serve millions of users with automated operations.EMC Consulting with its partners delivered a Vblock-based cloud architecture in a 10 week period, including a fully-automated Platform as a Service (PaaS) service portal and associated management and orchestration software environment.In concert with Vblock Enablement Services, EMC Consulting is also delivering a vFabric-based application foundry to support this new cutting edge initiative and migrate application workloads onto the Vblock platform.The resulting environment has dramatically increased the time to deploy and provision new infrastructure, from 58 days to less than a day.
Customer logs into the Service Manager app store portal and requests an applicationRequest is approved within Service Manager administration portal*Request sent to IT to deploy infrastructure3. Customer logs into the IT Orchestrator portal and enters IT service request. The approved UIM/P service offerings are displayed in the portal based on customer permissions and role. 4. Once selected, the Provisioning Request is created 5. vSM Change Request is created and approved4. Request is sent from Service Manager to vCloud Director to deploy application