Virtual conference room lite
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Virtual conference room discussion
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Virtual conference room lite
- 1. #NW2W The New Way to Work Make your Teamwork Better
- 2. The Conference Room People Natural Interaction Whiteboard Projector When we need to accomplish something, coming together for a face to face meeting is widely viewed as the most productive way to get things done What is in the conference room? Table Why is this the case?
- 3. Face to Face Meetings are not Always Easy 79% of knowledge workers are a part of some form of virtual team Travel is Disruptive and Expensive Doing more with less can mean more meetings
- 4. So what happens when meetings are not Face to Face? We spend time sitting on conference calls - waiting for them to start We spend a lot of time searching for things and then emailing them We spend a lot of time being distracted 25 Hours / Week
- 5. The Impact is profound: 75% feel distracted during remote meetings 50% feel overwhelmed by collaboration technology 90% are suffering from email overload
- 6. The tools we use are not keeping up Many are built around email or voice - not social The more meetings you have the less productivity you get Adding more tools isn't solving the problem
- 7. We need a New Way to Work We need virtual meetings to be more like real meetings We need take back the time we spend pushing email We need to align our technology with natural interaction
- 8. Lets explore the New Way to Work
Notes de l'éditeur
- we would like to spend a few minutes talking about a problem that we encounter time and time again - groups of people struggling to get things done. We see it in large companies, we see it in small companies, and in the last 5 years or so, it seems to have gotten worse. We have actually done a lot of research in this area, and the results are actually quite astounding.
- one of the best ways to understand this problem is to look at what is working, and compare it to what is not working to see if we can isolate the underlying issues and causes. we have found that a group of people getting together for a face to face meeting is without question the most effective way for people to collaborate. to understand why this is the case, lets take a step back and look these meetings. Where do they take place? a conference room. people get together, interact, and scribble things on the whiteboard. They throw things up on a projector and everyone looks at the things and talk about them. There is a table where people sit and they can pass things around or leave things to be picked up. it also goes a step further - how many times have you walked past a conference room and noticed something on the white board with “DO NOT ERASE” written on it? or a big drawing or some flip charts taped on the wall? The conference room is not the meeting - the conference room is where the meeting takes place, and the pieces of knowledge, the things being created, exist before, during and after the meeting, and they can be viewed and looked at, referred to at any point in time. All of these things put together - people, natural interaction, a table to sit at and put things on, a whiteboard, and a projector - these are all the ingredients necessary to make a team effective.
- The problem is that face to face meetings are not always an option. For starters, the workplace has changed. our research shows that 79% of knowledge workers are a part of at least one virtual team - they do not work in the same location for example. Travel can be an expensive proposition or be disruptive to other work. And our research has also shown that meeting remotely - even when screen sharing or file sharing is involved - actually drives more meetings. It takes more time to get things done remotely than it does when people are together. comments - work at home, consolidation, etc are the result of “efficiency” - not productivity. Making people work at home right cause them to have double their efforts to get things done, but the cost savings (in real estate, expenses, etc) may offset those productivity decreases. BUT - these efficiencies are already baked into the customers financials - so by definition, improving productivity will enable the customer to MAXIMIZE the impact of the efficiency.
- So what is the problem when we are not face to face? well, as you can imagine, technology takes over. We spend a lot of time on conference calls. We spend a lot of time exchanging files and things, and over time this starts to add up and we also spend a lot of time looking for the things to send or looking for the things that were sent to us. as a result, we spend a lot of time being distracted. by the way - the symptoms for this are all over the place. it can take 20 minutes for a conference call to get started. Sometimes over silly things like multiple people joining late and asking questions like “who is on the call” or “are we supposed to be looking at anything”. and studies have shown that simply opening up an email that you receive during a meeting causes you to be distracted for an average of 15 minutes. You miss things that happen in real time, and so on. So heres the thing. take a look at what this is costing you as a team or as a business. Your people spend 25 hours a week doing this stuff. Not their day jobs, but doing stuff like managing their email inbox or sitting around waiting for conference calls to start. If you look at metrics like revenue or operating income per employee of your business - it is pretty clear that this is costing you a lot. disruption, late arrivals
- and this problem is becoming pervasive. our research shows that 75% of workers are distracted during remote meetings. and the technology is making things worse. people are overwhelmed and intimidated by the number of tools that they have to wear in the belt to try to overcome these problems, and the sheer volume of emails that we are expected to deal with is causing us to lose track.
- But isn't technology supposed to increase productivity? well, it depends. most of the technology we use today has been layered on over time. so as the workplace evolves, more technology is applied to adjust. in the past several years, we have actually reached a tipping point - the workplace has changed enough to make some of the older technologies in the stack a problem instead of a solution. Email and Voice are some of the main culprits - its the path of least resistance when you are at your desk and so we send a lot of it, but it is a sequential technology that drives conversations into a back and forth mode. it isn't very social, so you have to
- technology alignment: if we don’t, our spend will be decreasing productivity, not increasing it.