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Integrated Marketing
                           Communications
                           A Proposal Presentation




Stella Bella; Umul Hikmah (Imung); Willy Andresen
(20120117020; 20120117028; 20120117033
“ Smoking is a rite
of passage here, if
you don’t smoke, its
like you’re not
Indonesian.” office
of clerk Andre, 23

(http://www.guardian.co.uk/world/2012/
mar/22/indonesias-smoking- epidemic)
What’s On the Presentation

 Background – Cigarette Industry

 A brief on Mild Cigarette Players

 Clas Mild – SWOT and Existing Marketing Program

 Proposed IMC Objective & Strategies

 Proposed IMC Program and Implementation
Interesting Facts about
    Cigarettes
•   Cigarettes are the 2nd largest household expenditures in Indonesia after food


•   The industry generates $7bn (£4.4bn) in revenue for the Indonesian government every year (source:
    (http://www.guardian.co.uk/world/2012/mar/22/indonesias-smoking- epidemic)




•   57 million smokers in Indonesia, 5% of them are women


•   3rd top of the world for total numbers of smokers (Source: WHO)
Regulations
             in Indonesia
• Smoke Free Places
• Restriction in Tobacco
  Advertising, Promotion and
  Sponsorship
• Tobacco Packaging and
  Labeling
• Tobacco Control Legislation
Tobacco Companies Market Share
Mild Cigarette History in Brief
•Mild cigarette did not exist in Indonesia until 1989
When A Mild was born
•Mild cigarette was considered ‘not macho’ and only
gained popularity years after its first launched
•Mild cigarette market increased while in general
cigarette – SKM market is down
•2% Average total growth rate market of mild cigarette
per year
•
•20% of total national market of all kind of cigarettes

Source: (GAPPRI, Gabungan Perserikatan Pabrik Rokok Indonesia, 2009)
Trend in Marketing communication
    strategies adopted by MILD’s players
• Word ‘mild’ as identity, except for LA Light

• White as dominant color of packaging

• Targeting youth and young adult as users

• Sponsoring music and events

• Using ‘unusual’ tag line and English
Mild Main Players
Comparison       A mild            LA lights     Star Mild       Clas Mild
factors

Year of launch   1989                            1997            2003


Company          PT. HM            PT. Djarum    PT. Bentoel     PT. Nojorono
                 Sampoerna                       Prima           Indonesia

Target           A-B class                       B-C class       At first B-C
audience                                                         class
                                                                 Now A-B
                                                                 Class
Tagline          Strong brand      “Enjoy aja”   “Lower than     “Clas Mild is
                 activation,                     Low”            Today”
                 contains social                                 “Today’s Spirit”
                 issues

Selling price    Rp. 11,000        Rp. 11,500    Rp. 10,000      Rp. 10,000


Market share     44%                             3.4% national   17%
in mild                                          market share
category
Promotional campaigns
Clas Mild Existing marketing events
Clas Mild Existing marketing
           events
Ads expenses
   Brands       Company        Promotional
                               Budget (RP)
   A Mild       HM Sampoerna   144, 16 M
   Class Mild   PT.NTI         61,63 M
   Star Mild    Bentoel        58.89 M
   LA Light     Djarum         57,07 M
   U Mild       HM Sampoerna   50.06 M
   X Mild       Bentoel        41,84 M

Year:2005
IMC
           Objectives
• Maintain brand awareness, perceived image and
  perceived quality
• Strengthen brand preference
• Achieve more market share
• Maintain the position as the second place in mild
  cigarette market
• Upscale the target audience to A-B class
IMC Objectives
  The purpose of this Marketing
  Communication message is to
  convince young urban, male and
  female aged 19-35, aware of taste       •   Primary Target market: Male age 18-25
  and life style, that Clas Mild is the   •   Secondary Target market: Male age 26-
                                              35
  hip, cool and smart choice of           •   SES : A-B class
                                          •   Characteristic of the target market:
  cigarette because it offers premium         Young urban
  quality of LTLN cigarette. It               Educated & Smart
                                              Professional
  represents young spirit of being            Bold
                                              Adventurous
  smart, bold, adventurous and                Possess ‘can do’ attitude
                                              Influencer
  possessing ‘can do’ attitude                Appreciate quality and good taste
                                              Expressive



he tone of message will be: young, energetic, active, smart, modern, creative, on f
IMC Strategies
1.   No change in logo and tag line   2. Continue existing
communication initiatives soundsation and clasensation         3.
Create more brandbuzz to maintain the brand presence through
various adplacement 4. Connect to the youth to create brand
awareness through sponsorship programs 5. Maintain
the loyalty of Clas Mild community and get numbers of new loyals
by offering promotional programs 6. Connect and
communicate   brand image to target audience by giving
experience of a life time (workshops, fun & dare adventure)
done in mass and Events 7. Gain exposure brand buzz
through news coverage, word of mouth, community group and social
media conversation
IMC Program: Continue Existing
           Communication Initiatives
•   No change in logo tag line
•   new slogan: “ DARE TO MOVE”
•   soundsation and Clasensation social media
•   Piggy backing the other program communication using Clasensation
IMC Program: Ad placement
IMC: Brand Buzz to Maintain Brand
       Presence through Ad placement

Providing smoking box with exhaust in some malls in
Jakarta, Makassar, Palembang, Semarang where the
smoker can smoke in the box without make the
surrounding air being polluted for the non smoker.
IMC: Brand Buzz to Maintain Brand
      Presence through Ad placement
Redesign gardens in Jabodetabek, Jogjakarta, Bandung, Medan,
Padang, and Lampung  make the trees and bush formed into “CLAS”
letter respectively, and putting “CLAS” fountain on the garden.
IMC: Brand Buzz to Maintain Brand
      Presence through Ad placement
Ads on the train and bus stop
IMC Promotional Program
Limited edition of packaging, size & shape of the cigarette, and flavors
PACKAGING:
       •   Packaging Tin case & Card case
       •   Printed fun facts, riddle and picture perspective on it
TASTE & SHAPE
       •   Different shape – rectangular kick
       •   Different Taste, “Especially Yours” for girls with orange, strawberry, vanilla
           and chocolate flavor. For Man, cigarette with coffee and cinnamon flavor

IMC Promotional Program
Every purchase of 3 packs Clas Mild can get
a free 2 hours parking in the mall in Jakarta
( GI, PI, PP, CP)
IMC Promotional Program
“ATM” touch screen machine for collecting Clas Mild
package, where everybody can create their personal
account on “clasensation website”, every package will
give them 10 points.
•The rewarded points can be used for discount in
giordano, discount in ticket price by Air Asia, or movie
ticket
IMC Program: Mass Event
   “Experience Your Spirit with Clas Mild”
•Mass event to communicate and connect with wider target audience.
Participants from Java, Bali, Sumatra and Sulawesi are taking part in
program skill/experience workshops and activities offered at the same
time/date
•Venues: Yogyakarta, Bandung, Medan, Padang, Lampung, Jabodetabek,
Bali, Makassar, Surabaya
•Offer special experience that is fun, adventurous, educative and meaningful.
It is in a form of act, workshop, learning experience, adventure experience
•Connect the buzz from people who join the event to clasensation website
•Opening event by Flash MOB in all venues
IMC Mass Event:
     Experience Your Spirit with Clas Mild

Workshops         Physique       Adventure        Specialties



    Comic
                 Modern Dance   Wall Climbing
 Photography                                        DJ-ing
                  Salsa Dance      Hiking
    Writing                                      Magic Class
                    Running      Sky Diving
   Painting                                         Golfing
                    Theater        Diving
   Juggling                                     Shooting-Range
                   Muaythai       Caving
Presentation/M                                     Archery
                   Capoera       Snorkeling
    C-ing                                          Gamelan
Experience Your Spirit With Clas
              Mild

The program is expected to give Clas Mild more
exposure through news coverage (buzz),
community group which contains of (mostly)
youth, and social media conversation among
young people (will be read by youth as well)
IMC: Communicate and Maintain brand
         image through Event
On Clas Mild Anniversary Celebration:
Releasing Balloons on the daylight in HI and
releasing lampions to the sky at night time in Ancol
IMC Program: Event Clas Mild Day
Out
Another strategy to keep the brand in the mind of target

Day out is ‘jalan jalan/ bersepeda/treasure
hunt/dance on the street/ Nonton Bola Bareng
Sponsored by Clas Mild, targetting community
groups
IMC Program: Connect to the Youth to Create
              Brand Awareness
        through Sponsorship Program


Clas Mild Friendly Match Competition
Roadshow sponsoring sports groups to schools or universities where
they go on friendly competition with international and local basketball
and football professional players: NBA, MU, Liverpool, Local groups
“Clas Mild –
                Young Inventor”
                Competition for
                Innovative Invention




IMC Program: Connect to the Youth to Create Brand Awareness
               through Sponsorship Program
IMC Program: Connect to the Youth to Create Brand
                   Awareness
          through Sponsorship Program

Group Competition on IMC ideas for Clas Mild
•To generate fresh ideas from young groups
•Gain intense involvement and ownership from the participants
 group of university students
•To find and accommodate fresh ideas from TA
•Use WOM as vehicle for brand awareness
IMC Program: Brand Buzz through mobile social
              networking game
  Four Square
     Check-in: use of mobile devices’ GPS and the Foursquare app to
     announce their presence at location. Users check into any given
     location more than anyone else become the “mayor”




     Badges: users can earn various badges for check-ins and tasks
     completed
     Points: Foursquare users can earn a variety of points for their
     check-ins. They play against their friends and geographic
     destinations each week to see who can earn the most points
IMC Program: Brand Buzz through mobile social
              networking game
     How to game:
     •Co-branding with 7-11. Lawson, Alfa Mart as destination for
     Clas Mild Four Square game.
     •Participants will use GPS to report their presence at location,
     unlock the badge, and add points for purchase of Clas Mild at
     the location
     •Participants complete required number of visits and points
     become mayor of Clas Mild get a chance to win “Dare to
     Move Trip” to exotic and adventurous destination in
     Indonesia
Program Schedule
Months              Events
January             Trees & Fountains forming Clasmild
February            Cycling & watching soccer (every Saturday)


March               Train & Bus ads and Tin case & Card case
April               Foursquare program
May                 Releasing balloons & lampions
June                ATM
July                Workshops
August              Free parking
September           Roadshow sponsoring sports
October             Smoking box with exhaust
November            Different cigarette shapes
December            Different tastes
IMC Budget estimation
   http://www.tobaccocontrollaws.org/legislation/country
                http://finance.detik.com/read/2012/01/25/071618/182

References   
             
                 http://202.59.162.82/cetak.php?cid=1&id=4552&url=ht
                 http://www.indonesiafinancetoday.com/read/27023/Pe
                http://www.euromonitor.com/tobacco-in-indonesia/re
                (
                 http://www.guardian.co.uk/world/2012/mar/22/indone
                 )
                http://www.thejakartapost.com/news/2012/09/17/text
                Emerging markets economic briefings: Tobacco

        THAN     producers roll with the times. Oxford Business


            K
                 Group, 2009 July 2003; 110. Available from
                 http://www.oxfordbusinessgroup.com/weekly01.asp?id

        YOU  
             
             
                  SWA edisi 08/2006, 20 April 2006
                 http://202.59.162.82/swamajalah/sajian/details.php?ci
                 Google image

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Imc clas mild final

  • 1. Integrated Marketing Communications A Proposal Presentation Stella Bella; Umul Hikmah (Imung); Willy Andresen (20120117020; 20120117028; 20120117033
  • 2. “ Smoking is a rite of passage here, if you don’t smoke, its like you’re not Indonesian.” office of clerk Andre, 23 (http://www.guardian.co.uk/world/2012/ mar/22/indonesias-smoking- epidemic)
  • 3. What’s On the Presentation  Background – Cigarette Industry  A brief on Mild Cigarette Players  Clas Mild – SWOT and Existing Marketing Program  Proposed IMC Objective & Strategies  Proposed IMC Program and Implementation
  • 4. Interesting Facts about Cigarettes • Cigarettes are the 2nd largest household expenditures in Indonesia after food • The industry generates $7bn (£4.4bn) in revenue for the Indonesian government every year (source: (http://www.guardian.co.uk/world/2012/mar/22/indonesias-smoking- epidemic) • 57 million smokers in Indonesia, 5% of them are women • 3rd top of the world for total numbers of smokers (Source: WHO)
  • 5. Regulations in Indonesia • Smoke Free Places • Restriction in Tobacco Advertising, Promotion and Sponsorship • Tobacco Packaging and Labeling • Tobacco Control Legislation
  • 7. Mild Cigarette History in Brief •Mild cigarette did not exist in Indonesia until 1989 When A Mild was born •Mild cigarette was considered ‘not macho’ and only gained popularity years after its first launched •Mild cigarette market increased while in general cigarette – SKM market is down •2% Average total growth rate market of mild cigarette per year • •20% of total national market of all kind of cigarettes Source: (GAPPRI, Gabungan Perserikatan Pabrik Rokok Indonesia, 2009)
  • 8. Trend in Marketing communication strategies adopted by MILD’s players • Word ‘mild’ as identity, except for LA Light • White as dominant color of packaging • Targeting youth and young adult as users • Sponsoring music and events • Using ‘unusual’ tag line and English
  • 10. Comparison A mild LA lights Star Mild Clas Mild factors Year of launch 1989 1997 2003 Company PT. HM PT. Djarum PT. Bentoel PT. Nojorono Sampoerna Prima Indonesia Target A-B class B-C class At first B-C audience class Now A-B Class Tagline Strong brand “Enjoy aja” “Lower than “Clas Mild is activation, Low” Today” contains social “Today’s Spirit” issues Selling price Rp. 11,000 Rp. 11,500 Rp. 10,000 Rp. 10,000 Market share 44% 3.4% national 17% in mild market share category
  • 12. Clas Mild Existing marketing events
  • 13. Clas Mild Existing marketing events
  • 14. Ads expenses Brands Company Promotional Budget (RP) A Mild HM Sampoerna 144, 16 M Class Mild PT.NTI 61,63 M Star Mild Bentoel 58.89 M LA Light Djarum 57,07 M U Mild HM Sampoerna 50.06 M X Mild Bentoel 41,84 M Year:2005
  • 15.
  • 16. IMC Objectives • Maintain brand awareness, perceived image and perceived quality • Strengthen brand preference • Achieve more market share • Maintain the position as the second place in mild cigarette market • Upscale the target audience to A-B class
  • 17. IMC Objectives The purpose of this Marketing Communication message is to convince young urban, male and female aged 19-35, aware of taste • Primary Target market: Male age 18-25 and life style, that Clas Mild is the • Secondary Target market: Male age 26- 35 hip, cool and smart choice of • SES : A-B class • Characteristic of the target market: cigarette because it offers premium Young urban quality of LTLN cigarette. It Educated & Smart Professional represents young spirit of being Bold Adventurous smart, bold, adventurous and Possess ‘can do’ attitude Influencer possessing ‘can do’ attitude Appreciate quality and good taste Expressive he tone of message will be: young, energetic, active, smart, modern, creative, on f
  • 18. IMC Strategies 1. No change in logo and tag line 2. Continue existing communication initiatives soundsation and clasensation 3. Create more brandbuzz to maintain the brand presence through various adplacement 4. Connect to the youth to create brand awareness through sponsorship programs 5. Maintain the loyalty of Clas Mild community and get numbers of new loyals by offering promotional programs 6. Connect and communicate brand image to target audience by giving experience of a life time (workshops, fun & dare adventure) done in mass and Events 7. Gain exposure brand buzz through news coverage, word of mouth, community group and social media conversation
  • 19. IMC Program: Continue Existing Communication Initiatives • No change in logo tag line • new slogan: “ DARE TO MOVE” • soundsation and Clasensation social media • Piggy backing the other program communication using Clasensation
  • 20. IMC Program: Ad placement
  • 21. IMC: Brand Buzz to Maintain Brand Presence through Ad placement Providing smoking box with exhaust in some malls in Jakarta, Makassar, Palembang, Semarang where the smoker can smoke in the box without make the surrounding air being polluted for the non smoker.
  • 22. IMC: Brand Buzz to Maintain Brand Presence through Ad placement Redesign gardens in Jabodetabek, Jogjakarta, Bandung, Medan, Padang, and Lampung  make the trees and bush formed into “CLAS” letter respectively, and putting “CLAS” fountain on the garden.
  • 23. IMC: Brand Buzz to Maintain Brand Presence through Ad placement Ads on the train and bus stop
  • 24. IMC Promotional Program Limited edition of packaging, size & shape of the cigarette, and flavors PACKAGING: • Packaging Tin case & Card case • Printed fun facts, riddle and picture perspective on it TASTE & SHAPE • Different shape – rectangular kick • Different Taste, “Especially Yours” for girls with orange, strawberry, vanilla and chocolate flavor. For Man, cigarette with coffee and cinnamon flavor 
  • 25. IMC Promotional Program Every purchase of 3 packs Clas Mild can get a free 2 hours parking in the mall in Jakarta ( GI, PI, PP, CP)
  • 26. IMC Promotional Program “ATM” touch screen machine for collecting Clas Mild package, where everybody can create their personal account on “clasensation website”, every package will give them 10 points. •The rewarded points can be used for discount in giordano, discount in ticket price by Air Asia, or movie ticket
  • 27. IMC Program: Mass Event “Experience Your Spirit with Clas Mild” •Mass event to communicate and connect with wider target audience. Participants from Java, Bali, Sumatra and Sulawesi are taking part in program skill/experience workshops and activities offered at the same time/date •Venues: Yogyakarta, Bandung, Medan, Padang, Lampung, Jabodetabek, Bali, Makassar, Surabaya •Offer special experience that is fun, adventurous, educative and meaningful. It is in a form of act, workshop, learning experience, adventure experience •Connect the buzz from people who join the event to clasensation website •Opening event by Flash MOB in all venues
  • 28. IMC Mass Event: Experience Your Spirit with Clas Mild Workshops Physique Adventure Specialties Comic Modern Dance Wall Climbing Photography DJ-ing Salsa Dance Hiking Writing Magic Class Running Sky Diving Painting Golfing Theater Diving Juggling Shooting-Range Muaythai Caving Presentation/M Archery Capoera Snorkeling C-ing Gamelan
  • 29. Experience Your Spirit With Clas Mild The program is expected to give Clas Mild more exposure through news coverage (buzz), community group which contains of (mostly) youth, and social media conversation among young people (will be read by youth as well)
  • 30. IMC: Communicate and Maintain brand image through Event On Clas Mild Anniversary Celebration: Releasing Balloons on the daylight in HI and releasing lampions to the sky at night time in Ancol
  • 31. IMC Program: Event Clas Mild Day Out Another strategy to keep the brand in the mind of target Day out is ‘jalan jalan/ bersepeda/treasure hunt/dance on the street/ Nonton Bola Bareng Sponsored by Clas Mild, targetting community groups
  • 32. IMC Program: Connect to the Youth to Create Brand Awareness through Sponsorship Program Clas Mild Friendly Match Competition Roadshow sponsoring sports groups to schools or universities where they go on friendly competition with international and local basketball and football professional players: NBA, MU, Liverpool, Local groups
  • 33. “Clas Mild – Young Inventor” Competition for Innovative Invention IMC Program: Connect to the Youth to Create Brand Awareness through Sponsorship Program
  • 34. IMC Program: Connect to the Youth to Create Brand Awareness through Sponsorship Program Group Competition on IMC ideas for Clas Mild •To generate fresh ideas from young groups •Gain intense involvement and ownership from the participants group of university students •To find and accommodate fresh ideas from TA •Use WOM as vehicle for brand awareness
  • 35. IMC Program: Brand Buzz through mobile social networking game Four Square Check-in: use of mobile devices’ GPS and the Foursquare app to announce their presence at location. Users check into any given location more than anyone else become the “mayor” Badges: users can earn various badges for check-ins and tasks completed Points: Foursquare users can earn a variety of points for their check-ins. They play against their friends and geographic destinations each week to see who can earn the most points
  • 36. IMC Program: Brand Buzz through mobile social networking game How to game: •Co-branding with 7-11. Lawson, Alfa Mart as destination for Clas Mild Four Square game. •Participants will use GPS to report their presence at location, unlock the badge, and add points for purchase of Clas Mild at the location •Participants complete required number of visits and points become mayor of Clas Mild get a chance to win “Dare to Move Trip” to exotic and adventurous destination in Indonesia
  • 37. Program Schedule Months Events January Trees & Fountains forming Clasmild February Cycling & watching soccer (every Saturday) March Train & Bus ads and Tin case & Card case April Foursquare program May Releasing balloons & lampions June ATM July Workshops August Free parking September Roadshow sponsoring sports October Smoking box with exhaust November Different cigarette shapes December Different tastes
  • 39. http://www.tobaccocontrollaws.org/legislation/country  http://finance.detik.com/read/2012/01/25/071618/182 References   http://202.59.162.82/cetak.php?cid=1&id=4552&url=ht http://www.indonesiafinancetoday.com/read/27023/Pe  http://www.euromonitor.com/tobacco-in-indonesia/re  ( http://www.guardian.co.uk/world/2012/mar/22/indone )  http://www.thejakartapost.com/news/2012/09/17/text  Emerging markets economic briefings: Tobacco THAN producers roll with the times. Oxford Business K Group, 2009 July 2003; 110. Available from http://www.oxfordbusinessgroup.com/weekly01.asp?id YOU    SWA edisi 08/2006, 20 April 2006 http://202.59.162.82/swamajalah/sajian/details.php?ci Google image

Notes de l'éditeur

  1. Tatapan Mata Menjangkau Bic Dapatkan dukungan Senyum