SlideShare une entreprise Scribd logo
1  sur  44
China and the World:
                Trade, Innovation, and
                 Its Role in the WTO
       Dr. Stephen K. Kwan
                                                          関嘉龄 博士
     Professor, Service Science
                                                           服务科学
Management Information Systems
                                                        管理信息系统科 教授
College of Business Administration
                                                          商业管理学院
San José State University, CA, USA
                                                       美国加州圣荷西州立大学
     http://www.sjsu.edu/ssme

     Contact:stephen.kwan@sjsu.edu




                                     Prepared for

                     UNVS 196 Provost’s Honors Seminar

                                     September, 2012
3
The World Trade Organization (WTO) is the only global
international organization dealing with the rules of trade
between nations. At its heart are the WTO agreements,
negotiated and signed by the bulk of the world’s trading
nations and ratified in their parliaments. The goal is to help
producers of goods and services, exporters, and importers
conduct their business.


  157
members




                            Kwan 2012                            4
Trade in History




Exchange between the Laplanders and Russians by Olaus Magnus, 1555

                              Kwan 2012                              5
Silk Road – Trade between East and West
                                                     *




* Chris Lau, 2012
                    Less Complex – Need Less Rules
                                Kwan 2012                6
Broad Areas of Trade:

                 Goods
                 Services
                 Trade-related Aspects of Intellectual Property Rights

Ranging from architecture to voice-mail telecommunications and to
space transport, services are the largest and most dynamic
component of both developed and developing country economies.
Important in their own right, they also serve as crucial inputs into the
production of most goods. Their inclusion in the Uruguay Round of
trade negotiations led to the General Agreement on Trade in
Services (GATS). Since January 2000, they have become the
subject of multilateral trade negotiations.

                              Kwan 2012                                    7
Different Types of Trade in Services
                                                      Cloud
                      Adapted from WTO definitions
                                                           Computing?
Modes of TradeSome Examples

Cross Border Trade               Software, Insurance, tele-diagnosis
                                 from country B into A

Consumption Abroad               A’s residents obtain education or
                                 hospital treatment in B

Commercial Presence              Bank, telecommunications firm,
                                 hospital from B set up subsidiary in A

Movement of Natural Persons      Engineers, doctors from B provide
                                 services in A

The World is now more complex in Politics and Commerce.
                                 Kwan 2010                                8
Quick Facts about US Service Sector

   World’s Large Labor Forces                                                        US shift to service jobs
       A = Agriculture, G = Goods, S = Service                                                                                       2010
                                                                 2010

     Nation         Labor    A     G    S      40yr Service                     (A) Agriculture:
                     %       %     %    %      Growth                           Value from
                                                                                harvesting nature
     China          25.7     49    22   29      142%
     India          14.4     60    17   23       35%                                                   (G) Goods:
     U.S.            5.1      1    23   76       23%                                                   Value from
                                                                                                       making products
     Indonesia       3.5     45    16   39       34%
                                                                                                                                   (S) Service:
     Brazil          3.0     20    14   66       61%                                                                     Value from enhancing the
                                                                                                            capabilities of people and their ability
     Russia          2.4     10    21   69       64%                                                          to interconnect and co-create value
     Japan           2.2      5    28   67       45%
     Nigeria         1.6     70    10   20       19%
     Bangladesh      2.1     63    11   26       37%
     Germany         1.4      3    33   64       42%                                      Employment Change
        CIA Handbook, International Labor Organization
Note: Pakistan, Vietnam, and Mexico now larger LF than Germany          Numeric change in wage-salary employment by industry sector,
                                                                        projected 2004-14
    The largest labor force migration in human                          (Thousands)
       history is underway, driven by global
    communications, business and technology                             Professional and business service4566
             growth, urbanization and
                                                                        Healthcare and social assistance4303
   regional variations in labor and infrastructure
               costs and capabilities.                             Kwan 2012
China’s Service Sector




         Kwan 2012       10
China  Innovation in Modern Services

 In its 11th Five-Year Plan, China had targeted an increase of the service
 sector’s output to 43.3% of GDP by 2010, up from 40.3% in 2005
                                                 In its 12th Five-Year
                                               Plan, China had targeted
                                              an increase of the service
                                                 sector’s value-added
                                              output to 47.3% of GDP by
                                                      2015, up 4%.




                         Member since
                        December 2001
                                  Kwan 2012                                  11
Service Sector in China
        $419 billion
                                                    6/23/2012
          In 2011
   4th largest in world
       ≈ 43% GDP
           + 11%
“Products will need more
support from service providers
such as marketing, branding
and packaging, so as to fetch a
better price.

An underdeveloped service
sector will hinder the technical
upgrading of the manufacturing
sector.”

Qiu Hong, assistant commerce minister   Kwan 2012               12
Service Sector in China




                           WenJiabao
                          PRC Premier




         Kwan 2012                 13
Estimated China Per Capita National Income
                     25000

                     20000                                             20000

Maslow               15000

                     10000
                                                              8500
                      5000                          4400
                        0        350      1000
                              1990     2000      2010      2020      2030

                      Disposable
                       Income &
                       Desire for
                        Services

                             Needs
                              vs.
                             Wants




         Kwan 2012                                                    14
Guangdong vs. China




  China’s Internal Market for Services
                Kwan 2012                15
What happened in the last few years?
      Attempts at Purilateral Agreements
WTO Doha Round of Trade
Talks with goals of
       Reduce Trade Barriers
       Open Market Access….


“..fundamental disagreements between
 the developed nations and the major
       developing countries…”

             BIC nations…

             R
                     S

                                       16
Doha Talks Aftermath

With plurilateral agreements derailed,
nations are now engaged in more (inefficient)
negotiations for

• Bilateral agreements
• Regional agreements – e.g., NAFTA – to be renewed soon
• Sector/Sector Agreements – US has service sector
agreements with Japan and EU
• Free Trade Agreements (FTA) – US has FTA (or
pending) with Australia, Andean
Countries, Bahrain, CAFTA, Chile, Colombia, FTAA, Korea, Israel, Jorda
n, Malaysia, Morocco, Oman, Panama, Peru, Singapore.

                                  17
Doha Talks Aftermath

G20 and APEC meeting in November 2008
  agreed on a “standstill” policy:
• revive Doha talks
• no imposition of new trade barriers
• 12 months

    Global
   Financial              Ineffective
     Crisis



                  18
Global Financial Crisis

•Less imports, less exports
• less consumption, particularly for services (less disposable income)
• stimulus of domestic markets (more protectionist measures)
           “The US Service Sector contracted for the
                   11th straight month, …”




  “Global trade is expected to shrink 10% in 2009.”
                                  19
Doha Talks might be out of reach




               20
Potential Problems for US Trade in Services

• Complacency – “We have a huge trade surplus…. We are doing fine…”
• Other countries that are “top-down” will catch up or exceed US in their
service sector abilities
• No Intellectual Property protection on Service Concepts – no patents
• Very little International Service Standards – potential for national and
domestic standards development
• Continued weak economy – shrinking of global trade
• Loss of confidence in US services – e.g., financial services




                                 21
G-20 Ministers Meeting in Korea




               22
Growth of Protectionist Measures

                         Global Trade Alert:
                     G20 members passed over 100
                      “blatantly discriminatory
                             measures”.

                          WTO reported 53 new
                           measures this year.




Everyone sinned a
 little, or a lot…

                     23
Russia’s Accession to the WTO




              24
August, 22nd, 2012

Russia’s Accession to the WTO




              25
26
27
World Trade in Services
 Imports vs. Exports




           28
US Services Surplus with China

                        US $ 3.7 Billion
                        Trade surplus
                         with China in
                             2007




              29
Problems of doing business in China

        “2009 Joint Commission on Commerce and Trade (JCCT)
        Input on Standards and Conformance Issues in China”
                      cited the following concerns:

•Transparency – national “GB” standards are easily accessible but not so
with regulatory agencies, local/provincial, professional, decrees, etc.
• Uneven Enforcement – inadequate enforcement for local
companies, tedious procedures put US companies at a competitive
disadvantage, etc.
• Conformity Assessment Policies – only by designated Chinese
bodies, does not recognize external certifications, etc.
• Revisions to “China Compulsory Certification” Program
• Foreign Participation on Chinese Technical Committees
 Will what happened to Manufactured Goods going to happen with Services?

                                          30
Technical Barriers to Trade (TBT)


Technical regulations and product standards may vary from
country to country. Having many different regulations and
standards makes life difficult for producers and exporters.
If regulations are set arbitrarily, they could be used as an
excuse for protectionism. The Agreement on Technical
Barriers     to     Trade      tries    to    ensure     that
regulations, standards, testing and certification procedures
do not create unnecessary obstacles.
                      Conformity Assessment Problems



                            31
China maturing in the Standards game



               Research         Completed
               Directions        Service
                                Standards




                   32
More Complaints against China




              33
China – Complainant and Respondent




               Kwan 2012             34
US – Complainant and Respondent




             Kwan 2012            35
Service Sector Challenges




          Kwan 2012         36
Innovation


혁신
創新          Innovation resides at the intersection
            of invention and insight, leading to the
创新          creation of social and economic value.


革新          National Innovation Initiative


 CREATING             Innovation can happen
SOMETHING          anywhere on the Value Chain!
                                   (business
   NEW            model, organization, environment, proce
                            ss, technology, etc.)
                          Kwan 2012                         37
Some Thoughts on Innovation

“Creativity can be taught.
 Innovation can be learned.”
                           David Blakeley, Director

“Incremental Innovation vs.
 Radical Innovation”
                             Judy Estrin
                             “Closing the Innovation Gap”
“Open innovation argues that the future
belongs to those who do the best job of
integrating the best of their internal ideas
and capabilities with the best external ideas
and capabilities. Designing and
orchestrating a global network of capabilities
is the basis for a brighter future for us all.”
Henry Chesbrough
                                    Kwan 2012               38
Levels of Innovation

                     Radical Innovations
   Major Innovation: new service that customers did not
    know they needed.
   Start-up Business: new service for underserved market.
   New Services for the Market Presently Served: new
    services to customers of an organization.

                  Incremental Innovations
   Service Line Extensions: augmentation of existing service
    line.
   Service Improvements: changes in service delivery
    process.
   Style Changes: modest visible changes in appearances.
                            Kwan 2012                           39
Indigenous Innovation in China



自主创新




              Kwan 2012           40
Innovation in China




       Kwan 2012      41
Current Issues




     Kwan 2012   42
Current Issues




     Kwan 2012   43
?




                Greater China
                                    2012 – 2013?
 How can Service Science Help
China develop its Service Industry?
                        Kwan 2012                  44
Conclusion

•US cannot become complacent – real/potential trade barriers

• Learn from (non-protectionist) best practices in other countries

• Sustainability of Competitive Advantage requires Innovation


           Much more details
        Available in this new book




                                     J. Bradford Jensen (2011)

Contenu connexe

Tendances

Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
Allagi Open Innovation Services
 
Bharti 2airtel-1227851581611151-8
Bharti 2airtel-1227851581611151-8Bharti 2airtel-1227851581611151-8
Bharti 2airtel-1227851581611151-8
maheshgautambsr
 
Présentation des résultats financiers Ericsson (Q3 2009)
Présentation des résultats financiers Ericsson (Q3 2009)Présentation des résultats financiers Ericsson (Q3 2009)
Présentation des résultats financiers Ericsson (Q3 2009)
Ericsson France
 
Strategic analysis of etisalat
Strategic analysis of etisalatStrategic analysis of etisalat
Strategic analysis of etisalat
paritosh kashyap
 
Pay counter business presentation
Pay counter business presentation Pay counter business presentation
Pay counter business presentation
RagersvilleIndia
 
Linkedin Ntt Update 08.01.12
Linkedin Ntt Update 08.01.12Linkedin Ntt Update 08.01.12
Linkedin Ntt Update 08.01.12
fuf1020
 
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
Denis Verloes
 
มอง AEC ในมุมบวก for Construction Industry
มอง AEC ในมุมบวก for Construction Industryมอง AEC ในมุมบวก for Construction Industry
มอง AEC ในมุมบวก for Construction Industry
Pongsawat Krishnamra
 

Tendances (15)

Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
Apresentação Ciro Vasquez | OIS 2011 | Painel: Cooperação internacional e ino...
 
Regional Service Hub
Regional Service HubRegional Service Hub
Regional Service Hub
 
Bharti 2airtel-1227851581611151-8
Bharti 2airtel-1227851581611151-8Bharti 2airtel-1227851581611151-8
Bharti 2airtel-1227851581611151-8
 
Présentation des résultats financiers Ericsson (Q3 2009)
Présentation des résultats financiers Ericsson (Q3 2009)Présentation des résultats financiers Ericsson (Q3 2009)
Présentation des résultats financiers Ericsson (Q3 2009)
 
Strategic analysis of etisalat
Strategic analysis of etisalatStrategic analysis of etisalat
Strategic analysis of etisalat
 
ChinaCast Education Investor Presentation
ChinaCast Education Investor PresentationChinaCast Education Investor Presentation
ChinaCast Education Investor Presentation
 
Dccc annual report2012
Dccc annual report2012Dccc annual report2012
Dccc annual report2012
 
Pay counter business presentation
Pay counter business presentation Pay counter business presentation
Pay counter business presentation
 
Linkedin Ntt Update 08.01.12
Linkedin Ntt Update 08.01.12Linkedin Ntt Update 08.01.12
Linkedin Ntt Update 08.01.12
 
British Columbia Technology Report Card 2012
British Columbia Technology Report Card 2012British Columbia Technology Report Card 2012
British Columbia Technology Report Card 2012
 
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
Maximizing Mobile - Tirer le meilleur parti du mobile: le rapport de la banqu...
 
มอง AEC ในมุมบวก for Construction Industry
มอง AEC ในมุมบวก for Construction Industryมอง AEC ในมุมบวก for Construction Industry
มอง AEC ในมุมบวก for Construction Industry
 
ICL MSL Corporate Credential
ICL MSL Corporate CredentialICL MSL Corporate Credential
ICL MSL Corporate Credential
 
EMC Overview
EMC OverviewEMC Overview
EMC Overview
 
"IT Sector Priorities in Brazil" XII ENEE
"IT Sector Priorities in Brazil" XII ENEE"IT Sector Priorities in Brazil" XII ENEE
"IT Sector Priorities in Brazil" XII ENEE
 

En vedette

Wto Global And Inflation In China 2000
Wto Global And Inflation  In China 2000Wto Global And Inflation  In China 2000
Wto Global And Inflation In China 2000
mkalina
 
India – Physical Geography
India – Physical GeographyIndia – Physical Geography
India – Physical Geography
Darron Gray
 

En vedette (15)

Wto Global And Inflation In China 2000
Wto Global And Inflation  In China 2000Wto Global And Inflation  In China 2000
Wto Global And Inflation In China 2000
 
WTO
WTOWTO
WTO
 
India vs China: Trade is an Engine of Growth
India vs China: Trade is an Engine of GrowthIndia vs China: Trade is an Engine of Growth
India vs China: Trade is an Engine of Growth
 
WTO world trade organization
WTO world trade organization WTO world trade organization
WTO world trade organization
 
india vs china
india vs chinaindia vs china
india vs china
 
Analysis Of India Economy
Analysis Of India EconomyAnalysis Of India Economy
Analysis Of India Economy
 
India ..... facts + history
India  ..... facts + historyIndia  ..... facts + history
India ..... facts + history
 
WTO = INDIA, CHINA, USA & BRICS RELATION
WTO = INDIA, CHINA, USA & BRICS RELATIONWTO = INDIA, CHINA, USA & BRICS RELATION
WTO = INDIA, CHINA, USA & BRICS RELATION
 
Wto and implications for small and developing countries
Wto and implications for small and developing countriesWto and implications for small and developing countries
Wto and implications for small and developing countries
 
India – Physical Geography
India – Physical GeographyIndia – Physical Geography
India – Physical Geography
 
Geography of india
Geography of indiaGeography of india
Geography of india
 
GEOGRAPHY OF INDIA
GEOGRAPHY OF INDIAGEOGRAPHY OF INDIA
GEOGRAPHY OF INDIA
 
Liberalization Privatization Globalization (LPG)
Liberalization Privatization Globalization (LPG)Liberalization Privatization Globalization (LPG)
Liberalization Privatization Globalization (LPG)
 
CULTURES OF INDIA
CULTURES OF INDIACULTURES OF INDIA
CULTURES OF INDIA
 
India Presentation
India PresentationIndia Presentation
India Presentation
 

Similaire à China and the World: Trade, Innovation and its role in the WTO

Brief China Fa 1211 General
Brief China Fa 1211 GeneralBrief China Fa 1211 General
Brief China Fa 1211 General
charlesmaldo2730
 
FDI in INDIA & CHINA
FDI in INDIA & CHINAFDI in INDIA & CHINA
FDI in INDIA & CHINA
Dar Javid
 
Emerging trends in Real estate sector- India 2012
Emerging trends in Real estate sector- India 2012Emerging trends in Real estate sector- India 2012
Emerging trends in Real estate sector- India 2012
Grant Thornton
 
India entertainment and_media_outlook_2011
India entertainment and_media_outlook_2011India entertainment and_media_outlook_2011
India entertainment and_media_outlook_2011
Richita Nichani
 
Hcl info annual report
Hcl info annual reportHcl info annual report
Hcl info annual report
madhvih
 
Working%20 paper%20249
Working%20 paper%20249Working%20 paper%20249
Working%20 paper%20249
ajayied
 

Similaire à China and the World: Trade, Innovation and its role in the WTO (20)

Kwan US Trade in Services
Kwan US Trade in ServicesKwan US Trade in Services
Kwan US Trade in Services
 
Introducción a la service science
Introducción a la service scienceIntroducción a la service science
Introducción a la service science
 
China Agriculture in Transition
China Agriculture in TransitionChina Agriculture in Transition
China Agriculture in Transition
 
Brief China Fa 1211 General
Brief China Fa 1211 GeneralBrief China Fa 1211 General
Brief China Fa 1211 General
 
FDI in INDIA & CHINA
FDI in INDIA & CHINAFDI in INDIA & CHINA
FDI in INDIA & CHINA
 
EP55
EP55EP55
EP55
 
It sector
It sectorIt sector
It sector
 
Emerging trends in Real estate sector- India 2012
Emerging trends in Real estate sector- India 2012Emerging trends in Real estate sector- India 2012
Emerging trends in Real estate sector- India 2012
 
Forbes m+a business services report q1 2021
Forbes m+a business services report q1 2021Forbes m+a business services report q1 2021
Forbes m+a business services report q1 2021
 
Vibrant Gujarat Summit Profile on Financial services Opportunity in Gujarat
Vibrant Gujarat Summit Profile on Financial services Opportunity in GujaratVibrant Gujarat Summit Profile on Financial services Opportunity in Gujarat
Vibrant Gujarat Summit Profile on Financial services Opportunity in Gujarat
 
BPO: 3 Rules To Live By
BPO: 3 Rules To Live ByBPO: 3 Rules To Live By
BPO: 3 Rules To Live By
 
India entertainment and_media_outlook_2011
India entertainment and_media_outlook_2011India entertainment and_media_outlook_2011
India entertainment and_media_outlook_2011
 
Bbe2010 workshop-yueh-iii
Bbe2010 workshop-yueh-iiiBbe2010 workshop-yueh-iii
Bbe2010 workshop-yueh-iii
 
Hcl info annual report
Hcl info annual reportHcl info annual report
Hcl info annual report
 
Working%20 paper%20249
Working%20 paper%20249Working%20 paper%20249
Working%20 paper%20249
 
BP Satellite Service Provider (Ind)-converted.pptx
BP Satellite Service Provider (Ind)-converted.pptxBP Satellite Service Provider (Ind)-converted.pptx
BP Satellite Service Provider (Ind)-converted.pptx
 
Broadband 2022: Unlocking a Trillion Dollar Digital Economy
Broadband 2022: Unlocking a Trillion Dollar Digital EconomyBroadband 2022: Unlocking a Trillion Dollar Digital Economy
Broadband 2022: Unlocking a Trillion Dollar Digital Economy
 
Mobilizing AR4D partnerships to improve access to critical animal-source foods
Mobilizing AR4D partnerships to improve access to critical animal-source foodsMobilizing AR4D partnerships to improve access to critical animal-source foods
Mobilizing AR4D partnerships to improve access to critical animal-source foods
 
Detailed Analysis of service sector and its composition in India by Mehrreen
Detailed Analysis of service sector and its composition in India by MehrreenDetailed Analysis of service sector and its composition in India by Mehrreen
Detailed Analysis of service sector and its composition in India by Mehrreen
 
India: New Opportunities Abound
India: New Opportunities AboundIndia: New Opportunities Abound
India: New Opportunities Abound
 

Plus de Stephen Kwan

US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
Stephen Kwan
 
Using Analogies to Frame a Value Proposition
Using Analogies to Frame a Value PropositionUsing Analogies to Frame a Value Proposition
Using Analogies to Frame a Value Proposition
Stephen Kwan
 
Serviceology 2013: Fundamental Concepts and Premises of Service Science
Serviceology 2013: Fundamental Concepts and Premises of Service ScienceServiceology 2013: Fundamental Concepts and Premises of Service Science
Serviceology 2013: Fundamental Concepts and Premises of Service Science
Stephen Kwan
 
Maintaining Consistent Customer Experience in Service System Networks
Maintaining Consistent Customer Experience in Service System NetworksMaintaining Consistent Customer Experience in Service System Networks
Maintaining Consistent Customer Experience in Service System Networks
Stephen Kwan
 
Tsring-hua University Workshop File 2 of 2 12/07/12
 Tsring-hua University Workshop File 2 of 2 12/07/12 Tsring-hua University Workshop File 2 of 2 12/07/12
Tsring-hua University Workshop File 2 of 2 12/07/12
Stephen Kwan
 
Yuan Ze University - Service Design Basics, 12/6/2012
Yuan Ze University - Service Design Basics, 12/6/2012Yuan Ze University - Service Design Basics, 12/6/2012
Yuan Ze University - Service Design Basics, 12/6/2012
Stephen Kwan
 
Introduction to SSMED for 119A, Nov 2012
Introduction to SSMED for 119A, Nov 2012Introduction to SSMED for 119A, Nov 2012
Introduction to SSMED for 119A, Nov 2012
Stephen Kwan
 
IJCSS 2012 Work Shop - An MBA Course on Service Innovation
IJCSS 2012 Work Shop - An MBA Course on Service InnovationIJCSS 2012 Work Shop - An MBA Course on Service Innovation
IJCSS 2012 Work Shop - An MBA Course on Service Innovation
Stephen Kwan
 
IBM Service Science & Innovation Community of Practice 3/6/2012
IBM Service Science & Innovation Community of Practice 3/6/2012IBM Service Science & Innovation Community of Practice 3/6/2012
IBM Service Science & Innovation Community of Practice 3/6/2012
Stephen Kwan
 
Interntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 KwanInterntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 Kwan
Stephen Kwan
 
Kwan 2012 Research Projects Topics
Kwan 2012 Research Projects TopicsKwan 2012 Research Projects Topics
Kwan 2012 Research Projects Topics
Stephen Kwan
 
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Stephen Kwan
 

Plus de Stephen Kwan (20)

Service Science Research and Service Standards Development
Service Science Research and Service Standards DevelopmentService Science Research and Service Standards Development
Service Science Research and Service Standards Development
 
Service Science Research and Service Standards Development
Service Science Research and Service Standards DevelopmentService Science Research and Service Standards Development
Service Science Research and Service Standards Development
 
Measuring Integration Service Quality Gap in A Service System Network
Measuring Integration Service Quality Gap in A Service System NetworkMeasuring Integration Service Quality Gap in A Service System Network
Measuring Integration Service Quality Gap in A Service System Network
 
Globalization and Standards: Supply Chain Operations, Strategy and Infrastruc...
Globalization and Standards: Supply Chain Operations, Strategy and Infrastruc...Globalization and Standards: Supply Chain Operations, Strategy and Infrastruc...
Globalization and Standards: Supply Chain Operations, Strategy and Infrastruc...
 
US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15
 
INFORMS 2014 - The Integration Quality Gap in Service System Networks
INFORMS 2014 - The Integration Quality Gap in Service System NetworksINFORMS 2014 - The Integration Quality Gap in Service System Networks
INFORMS 2014 - The Integration Quality Gap in Service System Networks
 
Using Analogies to Frame a Value Proposition
Using Analogies to Frame a Value PropositionUsing Analogies to Frame a Value Proposition
Using Analogies to Frame a Value Proposition
 
Serviceology 2013: Fundamental Concepts and Premises of Service Science
Serviceology 2013: Fundamental Concepts and Premises of Service ScienceServiceology 2013: Fundamental Concepts and Premises of Service Science
Serviceology 2013: Fundamental Concepts and Premises of Service Science
 
Servicology 2013 workshop
Servicology 2013 workshopServicology 2013 workshop
Servicology 2013 workshop
 
Maintaining Consistent Customer Experience in Service System Networks
Maintaining Consistent Customer Experience in Service System NetworksMaintaining Consistent Customer Experience in Service System Networks
Maintaining Consistent Customer Experience in Service System Networks
 
Tsring-hua University Workshop File 2 of 2 12/07/12
 Tsring-hua University Workshop File 2 of 2 12/07/12 Tsring-hua University Workshop File 2 of 2 12/07/12
Tsring-hua University Workshop File 2 of 2 12/07/12
 
Yuan Ze University - Service Design Basics, 12/6/2012
Yuan Ze University - Service Design Basics, 12/6/2012Yuan Ze University - Service Design Basics, 12/6/2012
Yuan Ze University - Service Design Basics, 12/6/2012
 
Introduction to SSMED for 119A, Nov 2012
Introduction to SSMED for 119A, Nov 2012Introduction to SSMED for 119A, Nov 2012
Introduction to SSMED for 119A, Nov 2012
 
Moving from B2X to B2X2Y Value Propositions in Service System Networks
Moving from B2X to B2X2Y Value Propositions in Service System NetworksMoving from B2X to B2X2Y Value Propositions in Service System Networks
Moving from B2X to B2X2Y Value Propositions in Service System Networks
 
IJCSS 2012 Work Shop - An MBA Course on Service Innovation
IJCSS 2012 Work Shop - An MBA Course on Service InnovationIJCSS 2012 Work Shop - An MBA Course on Service Innovation
IJCSS 2012 Work Shop - An MBA Course on Service Innovation
 
IBM Service Science & Innovation Community of Practice 3/6/2012
IBM Service Science & Innovation Community of Practice 3/6/2012IBM Service Science & Innovation Community of Practice 3/6/2012
IBM Service Science & Innovation Community of Practice 3/6/2012
 
Interntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 KwanInterntional Symposium On Service Systems Science 2012 Kwan
Interntional Symposium On Service Systems Science 2012 Kwan
 
Kwan 2012 Research Projects Topics
Kwan 2012 Research Projects TopicsKwan 2012 Research Projects Topics
Kwan 2012 Research Projects Topics
 
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
 
SIGSVC 2011
SIGSVC 2011SIGSVC 2011
SIGSVC 2011
 

Dernier

The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
dlhescort
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
lizamodels9
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 

Dernier (20)

Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 

China and the World: Trade, Innovation and its role in the WTO

  • 1. China and the World: Trade, Innovation, and Its Role in the WTO Dr. Stephen K. Kwan 関嘉龄 博士 Professor, Service Science 服务科学 Management Information Systems 管理信息系统科 教授 College of Business Administration 商业管理学院 San José State University, CA, USA 美国加州圣荷西州立大学 http://www.sjsu.edu/ssme Contact:stephen.kwan@sjsu.edu Prepared for UNVS 196 Provost’s Honors Seminar September, 2012
  • 2. 3
  • 3. The World Trade Organization (WTO) is the only global international organization dealing with the rules of trade between nations. At its heart are the WTO agreements, negotiated and signed by the bulk of the world’s trading nations and ratified in their parliaments. The goal is to help producers of goods and services, exporters, and importers conduct their business. 157 members Kwan 2012 4
  • 4. Trade in History Exchange between the Laplanders and Russians by Olaus Magnus, 1555 Kwan 2012 5
  • 5. Silk Road – Trade between East and West * * Chris Lau, 2012 Less Complex – Need Less Rules Kwan 2012 6
  • 6. Broad Areas of Trade: Goods Services Trade-related Aspects of Intellectual Property Rights Ranging from architecture to voice-mail telecommunications and to space transport, services are the largest and most dynamic component of both developed and developing country economies. Important in their own right, they also serve as crucial inputs into the production of most goods. Their inclusion in the Uruguay Round of trade negotiations led to the General Agreement on Trade in Services (GATS). Since January 2000, they have become the subject of multilateral trade negotiations. Kwan 2012 7
  • 7. Different Types of Trade in Services Cloud Adapted from WTO definitions Computing? Modes of TradeSome Examples Cross Border Trade Software, Insurance, tele-diagnosis from country B into A Consumption Abroad A’s residents obtain education or hospital treatment in B Commercial Presence Bank, telecommunications firm, hospital from B set up subsidiary in A Movement of Natural Persons Engineers, doctors from B provide services in A The World is now more complex in Politics and Commerce. Kwan 2010 8
  • 8. Quick Facts about US Service Sector World’s Large Labor Forces US shift to service jobs A = Agriculture, G = Goods, S = Service 2010 2010 Nation Labor A G S 40yr Service (A) Agriculture: % % % % Growth Value from harvesting nature China 25.7 49 22 29 142% India 14.4 60 17 23 35% (G) Goods: U.S. 5.1 1 23 76 23% Value from making products Indonesia 3.5 45 16 39 34% (S) Service: Brazil 3.0 20 14 66 61% Value from enhancing the capabilities of people and their ability Russia 2.4 10 21 69 64% to interconnect and co-create value Japan 2.2 5 28 67 45% Nigeria 1.6 70 10 20 19% Bangladesh 2.1 63 11 26 37% Germany 1.4 3 33 64 42% Employment Change CIA Handbook, International Labor Organization Note: Pakistan, Vietnam, and Mexico now larger LF than Germany Numeric change in wage-salary employment by industry sector, projected 2004-14 The largest labor force migration in human (Thousands) history is underway, driven by global communications, business and technology Professional and business service4566 growth, urbanization and Healthcare and social assistance4303 regional variations in labor and infrastructure costs and capabilities. Kwan 2012
  • 10. China  Innovation in Modern Services In its 11th Five-Year Plan, China had targeted an increase of the service sector’s output to 43.3% of GDP by 2010, up from 40.3% in 2005 In its 12th Five-Year Plan, China had targeted an increase of the service sector’s value-added output to 47.3% of GDP by 2015, up 4%. Member since December 2001 Kwan 2012 11
  • 11. Service Sector in China $419 billion 6/23/2012 In 2011 4th largest in world ≈ 43% GDP + 11% “Products will need more support from service providers such as marketing, branding and packaging, so as to fetch a better price. An underdeveloped service sector will hinder the technical upgrading of the manufacturing sector.” Qiu Hong, assistant commerce minister Kwan 2012 12
  • 12. Service Sector in China WenJiabao PRC Premier Kwan 2012 13
  • 13. Estimated China Per Capita National Income 25000 20000 20000 Maslow 15000 10000 8500 5000 4400 0 350 1000 1990 2000 2010 2020 2030 Disposable Income & Desire for Services Needs vs. Wants Kwan 2012 14
  • 14. Guangdong vs. China China’s Internal Market for Services Kwan 2012 15
  • 15. What happened in the last few years? Attempts at Purilateral Agreements WTO Doha Round of Trade Talks with goals of Reduce Trade Barriers Open Market Access…. “..fundamental disagreements between the developed nations and the major developing countries…” BIC nations… R S 16
  • 16. Doha Talks Aftermath With plurilateral agreements derailed, nations are now engaged in more (inefficient) negotiations for • Bilateral agreements • Regional agreements – e.g., NAFTA – to be renewed soon • Sector/Sector Agreements – US has service sector agreements with Japan and EU • Free Trade Agreements (FTA) – US has FTA (or pending) with Australia, Andean Countries, Bahrain, CAFTA, Chile, Colombia, FTAA, Korea, Israel, Jorda n, Malaysia, Morocco, Oman, Panama, Peru, Singapore. 17
  • 17. Doha Talks Aftermath G20 and APEC meeting in November 2008 agreed on a “standstill” policy: • revive Doha talks • no imposition of new trade barriers • 12 months Global Financial Ineffective Crisis 18
  • 18. Global Financial Crisis •Less imports, less exports • less consumption, particularly for services (less disposable income) • stimulus of domestic markets (more protectionist measures) “The US Service Sector contracted for the 11th straight month, …” “Global trade is expected to shrink 10% in 2009.” 19
  • 19. Doha Talks might be out of reach 20
  • 20. Potential Problems for US Trade in Services • Complacency – “We have a huge trade surplus…. We are doing fine…” • Other countries that are “top-down” will catch up or exceed US in their service sector abilities • No Intellectual Property protection on Service Concepts – no patents • Very little International Service Standards – potential for national and domestic standards development • Continued weak economy – shrinking of global trade • Loss of confidence in US services – e.g., financial services 21
  • 21. G-20 Ministers Meeting in Korea 22
  • 22. Growth of Protectionist Measures Global Trade Alert: G20 members passed over 100 “blatantly discriminatory measures”. WTO reported 53 new measures this year. Everyone sinned a little, or a lot… 23
  • 24. August, 22nd, 2012 Russia’s Accession to the WTO 25
  • 25. 26
  • 26. 27
  • 27. World Trade in Services Imports vs. Exports 28
  • 28. US Services Surplus with China US $ 3.7 Billion Trade surplus with China in 2007 29
  • 29. Problems of doing business in China “2009 Joint Commission on Commerce and Trade (JCCT) Input on Standards and Conformance Issues in China” cited the following concerns: •Transparency – national “GB” standards are easily accessible but not so with regulatory agencies, local/provincial, professional, decrees, etc. • Uneven Enforcement – inadequate enforcement for local companies, tedious procedures put US companies at a competitive disadvantage, etc. • Conformity Assessment Policies – only by designated Chinese bodies, does not recognize external certifications, etc. • Revisions to “China Compulsory Certification” Program • Foreign Participation on Chinese Technical Committees Will what happened to Manufactured Goods going to happen with Services? 30
  • 30. Technical Barriers to Trade (TBT) Technical regulations and product standards may vary from country to country. Having many different regulations and standards makes life difficult for producers and exporters. If regulations are set arbitrarily, they could be used as an excuse for protectionism. The Agreement on Technical Barriers to Trade tries to ensure that regulations, standards, testing and certification procedures do not create unnecessary obstacles. Conformity Assessment Problems 31
  • 31. China maturing in the Standards game Research Completed Directions Service Standards 32
  • 33. China – Complainant and Respondent Kwan 2012 34
  • 34. US – Complainant and Respondent Kwan 2012 35
  • 36. Innovation 혁신 創新 Innovation resides at the intersection of invention and insight, leading to the 创新 creation of social and economic value. 革新 National Innovation Initiative CREATING Innovation can happen SOMETHING anywhere on the Value Chain! (business NEW model, organization, environment, proce ss, technology, etc.) Kwan 2012 37
  • 37. Some Thoughts on Innovation “Creativity can be taught. Innovation can be learned.” David Blakeley, Director “Incremental Innovation vs. Radical Innovation” Judy Estrin “Closing the Innovation Gap” “Open innovation argues that the future belongs to those who do the best job of integrating the best of their internal ideas and capabilities with the best external ideas and capabilities. Designing and orchestrating a global network of capabilities is the basis for a brighter future for us all.” Henry Chesbrough Kwan 2012 38
  • 38. Levels of Innovation Radical Innovations  Major Innovation: new service that customers did not know they needed.  Start-up Business: new service for underserved market.  New Services for the Market Presently Served: new services to customers of an organization. Incremental Innovations  Service Line Extensions: augmentation of existing service line.  Service Improvements: changes in service delivery process.  Style Changes: modest visible changes in appearances. Kwan 2012 39
  • 39. Indigenous Innovation in China 自主创新 Kwan 2012 40
  • 40. Innovation in China Kwan 2012 41
  • 41. Current Issues Kwan 2012 42
  • 42. Current Issues Kwan 2012 43
  • 43. ? Greater China 2012 – 2013? How can Service Science Help China develop its Service Industry? Kwan 2012 44
  • 44. Conclusion •US cannot become complacent – real/potential trade barriers • Learn from (non-protectionist) best practices in other countries • Sustainability of Competitive Advantage requires Innovation Much more details Available in this new book J. Bradford Jensen (2011)

Notes de l'éditeur

  1. GlobalizationToo many say noThe rise of the restThe rise of the differentPoorer countries, diff economy, politics, value and prioritiesG Zero
  2. AustraliaBrunei DarussalamCanadaIndonesiaJapanKoreaMalaysiaNew Zealandthe PhilippinesSingaporeThailandRussiaChinese TaipeiMexicoPapua New Guinea Viet NamChinaPeruHong KongUnited StatesChile