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Simultaneous improvement of: Sales ,  Culture ,     and   Brand Density    New Branding Applications    Verbal Branding
Ted Levitt: Harvard BS “ Differentiation  is one of the most important strategic and tactical activities in which [organizations] must constantly engage.  It is not discretionary.” ©  Copyright 2004-2010
What should keep you awake at night… Your  brand  being diminished…  Every  day ,  times …   Every  person ,  times …   Every  conversation ©  Copyright 2004-2010
Positioning: -  How  different  and  therefore   better  than the competition The Branding  GAP   !! -  A true  spoken application   for  Brand Positioning ©  Copyright 2004-2010
Verbal Branding is:    Spoken application for brand  positioning    Redefined foundation for  brand development    New platform for simultaneous  business impact ©  Copyright 2004-2010 1 2 3
Conversational Dynamics: … but first ©  Copyright 2004-2010
What conversation do you want to have?     ,[object Object],[object Object],©  Copyright 2004-2010 Because you are either…
Your name:  (Stephen Melanson) - No one cares yet !! Your category:  (Branding   Consultant) - No one cares yet !! *  BTW…are you selling on Category? ©  Copyright 2004-2010
Your name:  (Stephen Melanson) - No one cares yet !! Your category:  (Branding   Consultant) - No one cares yet !! *  BTW…are you selling on Category? No One Cares !! ©  Copyright 2004-2010
Your name:  (Stephen Melanson) - No one cares yet !! Your category:  (Branding   Consultant) - No one cares yet !! *  BTW…are you selling on Category? Selling on “Category”? ©  Copyright 2004-2010 If so, you’re losing opportunities every single day
Verbal Branding is:    Spoken application  for brand  positioning ©  Copyright 2004-2010 1
Conversational Dynamics: ©  Copyright 2004-2010
Conversational Dynamics: -  Memory : “ No matter what you do, people  will only remember a couple things  –  PERIOD !” *   THE SINGLE most important philosophy for Verbal Branding !  ©  Copyright 2004-2010
Conversational Dynamics: -  Curiosity : “ Creating curiosity through  positioning is the first, best step  to making a sale and establishing  identity.” ©  Copyright 2004-2010
Conversational Dynamics: -  Context : “ Like  Gentle Dental , positioning  context increases the value of  commonly offered products or  services.” ©  Copyright 2004-2010
Managing Interactions: ©  Copyright 2004-2010
Most important      to least     Everything about an organization… EVERYTHING   !  A conversation of… ANY LENGTH  ! All Details Pyramid : ©  Copyright 2004-2010
Most important      to least     Everything about an organization… EVERYTHING  !  A conversation of… ANY LENGTH  ! All Details Pyramid : ©  Copyright 2004-2010
All Details Different and Better ©  Copyright 2004-2010
All Details Concept  1 Concept  2 ©  Copyright 2004-2010
All Details 5 Seconds Concept  1 Concept  2 ©  Copyright 2004-2010
All Details 5 Seconds Concept  1 Concept  2 No Elevator Pitch Allowed ©  Copyright 2004-2010
All Details Answer  Curiosity 3 Minutes Concept  1 Concept  2 ©  Copyright 2004-2010
All Details 2 Hours Capability Meeting Concept  1 Concept  2 ©  Copyright 2004-2010
Details are important if they relate to your differentiation… Or they  aren’t  important  ! ©  Copyright 2004-2010
All Details Concept  1 Concept  2 Different & Better ! ©  Copyright 2004-2010 Misc. Details
Some spectacular news!! -  POSITIONING   ADDS VALUE   to all the details. ©  Copyright 2004-2010
Important: -  Describing …is not branding! The more you “describe” what  you do, the more you sound like  the competition. ©  Copyright 2004-2010
Marginalizing the competition: ©  Copyright 2004-2010
95% Rule 95% of companies are 95% the same as each other ©  Copyright 2004-2010
©  Copyright 2004-2010 “ Of Course” You can treat these common details this way: “Of course we do that…” therefore marginalizing  the competition’s positioning Ask me to explain this in much more detail
Traditional Verbal Branding Brand Result ©  Copyright 2004-2010
Traditional No GAP in Density ! Verbal Branding (w/ Verbal Criteria) ©  Copyright 2004-2010
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional Gaps in brand from no “spoken” application
Verbal Branding is:    Redefined foundation  for brand  development ©  Copyright 2004-2010 2
Add a “Spoken” Criteria… ©  Copyright 2004-2010
Create “ natural ” understanding -  Works for both  Internal  and   External  audiences ©  Copyright 2004-2010
©  Copyright 2004-2010 M A R K E T Traditional Density Vision
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional
Add a “Spoken” Criteria So Positioning can be  said…naturally ©  Copyright 2004-2010
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T W/ Verbal Branding Create internal density first to fill in gaps
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T W/ Verbal Branding
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Density Branding
©  Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Unifies Sales & Marketing (and Culture…)
The  Plain Language  test… (Name) (Category) “… but we’re different from the competition because 1)   2) ©  Copyright 2004-2010
The  You’re Crazy   test… (Name) (Category) “… if you don’t use us, you’re  CRAZY ; here’s why… 1)   2) ©  Copyright 2004-2010
Verbal Branding is:    New platform  for simultaneous  business impact ©  Copyright 2004-2010 3
©  Copyright 2004-2010 VB Platform One simplified platform to simultaneously improve 4 levels of operations
©  Copyright 2004-2010 VB Platform Think Speak Internal Starts with understanding and the ability to say
©  Copyright 2004-2010 VB Platform Think Speak
©  Copyright 2004-2010 VB Platform Sales Culture Density (Mngt) Think Speak
©  Copyright 2004-2010 VB Platform Sales Culture Density (Mngt) Think Speak
©  Copyright 2004-2010 VB Platform Think Speak Sales Culture Density (Mngt)
©  Copyright 2004-2010 Think Speak Sales Culture Density (Mngt) VB Platform One Platform
©  Copyright 2004-2010 Density Culture Sales Think Speak ( Mngt ) VB Platform Occam’s Razor If it isn’t simple, it won’t work
Reminders… *   No elevator pitches *   One or two “positioning” ideas ONLY *   Different and better *   Internal “density” first ©  Copyright 2004-2010
Patrick Lencioni: Author “ If you could get all the people in an organization  rowing in the same direction… you could  dominate  any industry, in any market, against any competition, at any time.” ©  Copyright 2004-2010
Stephen Melanson  Melanson Consulting Twitter:  @ stephen melanson LinkedIn: stephen melanson consulting Email: stephen @melansonconsult.com   melansonconsult.com 781-443-5017 ©  Copyright 2004-2010 Need  A Speaker?

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Verbal Branding Overview 2010

  • 1. Simultaneous improvement of: Sales , Culture , and Brand Density  New Branding Applications  Verbal Branding
  • 2. Ted Levitt: Harvard BS “ Differentiation is one of the most important strategic and tactical activities in which [organizations] must constantly engage. It is not discretionary.” © Copyright 2004-2010
  • 3. What should keep you awake at night… Your brand being diminished… Every day , times … Every person , times … Every conversation © Copyright 2004-2010
  • 4. Positioning: - How different and therefore better than the competition The Branding GAP !! - A true spoken application for Brand Positioning © Copyright 2004-2010
  • 5. Verbal Branding is:  Spoken application for brand positioning  Redefined foundation for brand development  New platform for simultaneous business impact © Copyright 2004-2010 1 2 3
  • 6. Conversational Dynamics: … but first © Copyright 2004-2010
  • 7.
  • 8. Your name: (Stephen Melanson) - No one cares yet !! Your category: (Branding Consultant) - No one cares yet !! * BTW…are you selling on Category? © Copyright 2004-2010
  • 9. Your name: (Stephen Melanson) - No one cares yet !! Your category: (Branding Consultant) - No one cares yet !! * BTW…are you selling on Category? No One Cares !! © Copyright 2004-2010
  • 10. Your name: (Stephen Melanson) - No one cares yet !! Your category: (Branding Consultant) - No one cares yet !! * BTW…are you selling on Category? Selling on “Category”? © Copyright 2004-2010 If so, you’re losing opportunities every single day
  • 11. Verbal Branding is:  Spoken application for brand positioning © Copyright 2004-2010 1
  • 12. Conversational Dynamics: © Copyright 2004-2010
  • 13. Conversational Dynamics: - Memory : “ No matter what you do, people will only remember a couple things – PERIOD !” * THE SINGLE most important philosophy for Verbal Branding ! © Copyright 2004-2010
  • 14. Conversational Dynamics: - Curiosity : “ Creating curiosity through positioning is the first, best step to making a sale and establishing identity.” © Copyright 2004-2010
  • 15. Conversational Dynamics: - Context : “ Like Gentle Dental , positioning context increases the value of commonly offered products or services.” © Copyright 2004-2010
  • 16. Managing Interactions: © Copyright 2004-2010
  • 17. Most important  to least   Everything about an organization… EVERYTHING !  A conversation of… ANY LENGTH ! All Details Pyramid : © Copyright 2004-2010
  • 18. Most important  to least   Everything about an organization… EVERYTHING !  A conversation of… ANY LENGTH ! All Details Pyramid : © Copyright 2004-2010
  • 19. All Details Different and Better © Copyright 2004-2010
  • 20. All Details Concept 1 Concept 2 © Copyright 2004-2010
  • 21. All Details 5 Seconds Concept 1 Concept 2 © Copyright 2004-2010
  • 22. All Details 5 Seconds Concept 1 Concept 2 No Elevator Pitch Allowed © Copyright 2004-2010
  • 23. All Details Answer Curiosity 3 Minutes Concept 1 Concept 2 © Copyright 2004-2010
  • 24. All Details 2 Hours Capability Meeting Concept 1 Concept 2 © Copyright 2004-2010
  • 25. Details are important if they relate to your differentiation… Or they aren’t important ! © Copyright 2004-2010
  • 26. All Details Concept 1 Concept 2 Different & Better ! © Copyright 2004-2010 Misc. Details
  • 27. Some spectacular news!! - POSITIONING ADDS VALUE to all the details. © Copyright 2004-2010
  • 28. Important: - Describing …is not branding! The more you “describe” what you do, the more you sound like the competition. © Copyright 2004-2010
  • 29. Marginalizing the competition: © Copyright 2004-2010
  • 30. 95% Rule 95% of companies are 95% the same as each other © Copyright 2004-2010
  • 31. © Copyright 2004-2010 “ Of Course” You can treat these common details this way: “Of course we do that…” therefore marginalizing the competition’s positioning Ask me to explain this in much more detail
  • 32. Traditional Verbal Branding Brand Result © Copyright 2004-2010
  • 33. Traditional No GAP in Density ! Verbal Branding (w/ Verbal Criteria) © Copyright 2004-2010
  • 34. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional Gaps in brand from no “spoken” application
  • 35. Verbal Branding is:  Redefined foundation for brand development © Copyright 2004-2010 2
  • 36. Add a “Spoken” Criteria… © Copyright 2004-2010
  • 37. Create “ natural ” understanding - Works for both Internal and External audiences © Copyright 2004-2010
  • 38. © Copyright 2004-2010 M A R K E T Traditional Density Vision
  • 39. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional
  • 40. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Traditional
  • 41. Add a “Spoken” Criteria So Positioning can be said…naturally © Copyright 2004-2010
  • 42. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T W/ Verbal Branding Create internal density first to fill in gaps
  • 43. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T W/ Verbal Branding
  • 44. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Density Branding
  • 45. © Copyright 2004-2010 Presentation Selling Networking Partner Referral M A R K E T Unifies Sales & Marketing (and Culture…)
  • 46. The Plain Language test… (Name) (Category) “… but we’re different from the competition because 1) 2) © Copyright 2004-2010
  • 47. The You’re Crazy test… (Name) (Category) “… if you don’t use us, you’re CRAZY ; here’s why… 1) 2) © Copyright 2004-2010
  • 48. Verbal Branding is:  New platform for simultaneous business impact © Copyright 2004-2010 3
  • 49. © Copyright 2004-2010 VB Platform One simplified platform to simultaneously improve 4 levels of operations
  • 50. © Copyright 2004-2010 VB Platform Think Speak Internal Starts with understanding and the ability to say
  • 51. © Copyright 2004-2010 VB Platform Think Speak
  • 52. © Copyright 2004-2010 VB Platform Sales Culture Density (Mngt) Think Speak
  • 53. © Copyright 2004-2010 VB Platform Sales Culture Density (Mngt) Think Speak
  • 54. © Copyright 2004-2010 VB Platform Think Speak Sales Culture Density (Mngt)
  • 55. © Copyright 2004-2010 Think Speak Sales Culture Density (Mngt) VB Platform One Platform
  • 56. © Copyright 2004-2010 Density Culture Sales Think Speak ( Mngt ) VB Platform Occam’s Razor If it isn’t simple, it won’t work
  • 57. Reminders… * No elevator pitches * One or two “positioning” ideas ONLY * Different and better * Internal “density” first © Copyright 2004-2010
  • 58. Patrick Lencioni: Author “ If you could get all the people in an organization rowing in the same direction… you could dominate any industry, in any market, against any competition, at any time.” © Copyright 2004-2010
  • 59. Stephen Melanson Melanson Consulting Twitter: @ stephen melanson LinkedIn: stephen melanson consulting Email: stephen @melansonconsult.com melansonconsult.com 781-443-5017 © Copyright 2004-2010 Need A Speaker?