1. Stephen Tagliaferri
1717 River Rd, Apt #1
Jacksonville, FL 32207
904-401-2464
stagliaferri@gmail.com
http://www.linkedin.com/in/stephentagliaferri
I am a successful professional with experience in operations management, business development and
revenue generation. A team oriented professional with over 20 years management and leadership
background in the nonprofit, banking, social services and retail organizations focused on client
services, advocacy, staff development and training. I excel in executing management plans, leading
and developing others, problem solving.
Skill Highlights:
 Excels in leading successful teams to meet and exceed operational, profit and loss goals.
 Accomplished in assessing mission and objectives of an organization and developing short-
range strategic program initiatives ‘best practices’.
 Experienced in building and retaining corporate, small business, foundation, individual
relationships and partnerships.
 Provides advanced leadership in operational management and supervision of employees and
volunteers, overseeing employee relation issues, training and development.
 Proficient with computer software including Microsoft Word, Microsoft Excel, Power Point,
QuickBooks and various banking, nonprofit management and fundraising software.
Professional Experience
Store Manager 2013- Present
ABC Fine Wine & Spirits – Fernandina Beach, FL
As a Store Manager at ABC I manage the performance and daily activities of a staff to ensure my
store is achieving our sales and revenue goals of $5,400,000 plus per year. I ensure my store is
profitable and in compliance and adherence with all state beverage and health laws by training,
developing and coaching associates in sales and customer service techniques which enable them
to achieve superior sales goals, guide customers to preferred products, insure inventory and asset
controls are properly adhered to. I report and provide input and feedback to my regional and
district managers on operational, budgetary, marketing and sales goals and objectives.
Executive Director 2012-2013
Children’s Service Society of Utah – Salt Lake City, UT
Manage the organization’s core functions in Finance, Administration, Communication, and
Development achieving annual revenue of $1,722,740 in FY 2012-13. As Executive Director I
implemented a new strategic plan redirecting grant-writing focus through development of a top 50-
donor list, budgeting, advocacy and negotiation. Direct management of three program directors and
overall management of 24 staff as well 20-25 volunteers.
Managed restructuring of two social service programs by combining them into one Support

2. Services Program thus eliminating redundant functions and resulted in more effective and
efficient wrap-around services. This re-organization resulted in a 10% increase in new clients
receiving program services in the first year and an estimated 30 percent increase in services
provided by 2014.
Addressed program and policy issues resulting in restoration of partnership funding by strategic
local and state organizations such as; United Way of Salt Lake, Utah Department of Human
Services/Division of Child & Family Services Utah Department of Health/Office of Home
Visiting.
Successfully submitted proposals for core operating support from state and federal agencies as
well as corporate and private foundations totaling over $1.5 million dollars achieving a three-
year average length of funding commitment. Successful financial management enabled
organization to dedicate 96 cents of every dollar received provided direct services to our clients.
Spearhead planning of semi-annual fundraising events
Executive Director 2008- 2011
Salt Lake Valley Habitat for Humanity – Salt Lake City, UT
Developed, organized, and coordinated the administrative, fund raising, program development, and
construction functions of the organization with $3,192,201 in assets and $787,516 in revenue for FY
2010. Led development and implementation of agencies strategic planning, grant writing, fund raising,
budgeting, advocacy, negotiation and management of staff, volunteers and retail operations.
Responsible for direct supervision of fourteen program and five retail staff as well as three
AmeriCorps Vista Volunteers. Implemented short and long-term staff development plans.
Revenue Generation and Financial Sustainability
Met and exceeded fiscal revenue goals of $890,826 and $787,516 for fiscal years 2009 and 2010 by
establishing strong resource development strategies. Raised over $150,000 in support revenue
between 2008 – 2010 by organizing and hosting annual events such as: Golf Tournament, Spring
Gala and Community Builder Breakfasts.
Proposed, developed and opened SLVHFH ReStore with cumulative gross sales of over $900,000
in first year and realized increases in every year I was the Executive Director. The HFH ReStore
model provides affiliates with a new income stream which provides more opportunities to build
additional homes for families in need.
Negotiated and developed partnership with AAA Fair Credit Foundation and funded by American
Express to improve and enhance homeownership and financial management education programs
resulting in a reduction of actual and potential delinquency mortgage accounts.
Developed and executed communications/PR plan and launched external communication and
advertising campaigns to bring SLHFH’s message to the community. Campaigns included UTA
Trax advertisements, billboard campaign, radio, TV and print campaigns and PSA with
participation from Salt Lake Bee’s players, Citi Card Services employees and homeowners.

3. Previous Experience
Branch Manager - Washington Federal Savings
EVP and Branch Manager – University Federal Credit Union
Branch Manager – US Bank
Education
University of Utah
Masters Public Administration / Emphasis in Nonprofit Management
Bachelor of Science, Anthropology
Texas Christian University
Economics and Political Science
Certifications
The Fieldstone Foundation, Executive Learning Group
Certificate of Leadership