Week 10 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business

1. Week 10 –Knowledge
Management
MIS5001: Management Information Systems
PROF. STEVEN L. JOHNSON
Twitter: @StevenLJohnson
http://stevenljohnson.org

2. Today’s Agenda
 Case discussion
 Blog / reading discussion
 (Break)
 Group Project Work

3. Case Study Discussion
 What is the key strategy of Cognizant?
 What are the roles of knowledge in implementing its
strategy?
 What is the role of Information Technology?
 What are the critical challenges in Cognizant’s
knowledge management? Describe organizational
and technical challenges.
 Evaluate Cognizant 2.0. What are the key
opportunities you see for Cognizant? How can they
capitalize on it?

4. Other Reading
 Is NASA’s knowledge management program
obsolete?
 Wikipedia: Community of practice
 Wenger: Communities of Practice
 Business Intelligence: Not Just for Bosses Anymore
 The Brain Behind the Big, Bad Burger

5. For More Information
PROF. STEVEN L. JOHNSON
EMAIL: STEVEN@TEMPLE.EDU
Twitter: @StevenLJohnson
http://stevenljohnson.org