Build Your Business Stories (StorySD Series 2)4. 1
StorySDisatransmediastorytellingprojectwhosefocusison
transmediastorytelling,businessstorytelling,contentmarke ngand
digitalmedia.Itwasbornin2017withtheaimtohelpprofessionals
toimplementstorytellingtotheirbusinesses.Studentscanalso
benefitfromthisproject.
EEachweekanewepisodeisreleasedinthreedifferentformats:
podcast,videoandtranscrip on.Ifyouwishtodivedeeperona
parculartopic,youcangotoStorySD.comandaccesshundredsof
recommendedresourceslikearcles,books,podcastsandvideos.
SStorySDtakesyouonajourneyasifyouwereaseaexplorer,looking
todiscovernewworlds,likethePortuguesedidsixcenturiesago.The
pathisfullofunknowndangerousanduneasywatersbutyou’llgain
toolstoachieveyourbusinessgoals.Jointhisadventurebyvising
StorySD.comandsubscribingtoournewsle er.
TThiseBookincludesStorySDepisodes,whichwerereleasedbetween
June8andSeptember28,2017.Intheseepisodes,you’lllearnhow
tobuildyourbusinessstories.
Ifyouhaveanyquesons,youcanreachmeat
soraia.ferreira@yellow.pt.
#KeepMovingForward
SoraiaFerrreira
AboutStorySD
8. 5
Whenwringastory,meisanessen alelement.
HaveyoueverwatchedthefirstepisodeoftheEmmyaward-winning
series“ThisisUs”?
A erIwatcheditforthefirst me,Ihadtore-watchit.Itblewmy
mindthewaytheelementof mewasused.
TTheepisodestartswithfourcharactersturningthirty-sixyearsoldon
thesameday.
Randallisaverysuccessfulmanwithawonderfulfamilybutwiththe
painofneverhavingmethisbiologicalfather.
Kevinisanactornothappywithhissuccessfuljob.
Kateba leswithherweight.
Finally,Jackcouldn’tbehappierwiththearrivalofhistriplets.
OOnlyattheend,a erhavingfollowedthelivesofthesefour
characters,werealizetheepisodeissetintwodifferent melines.
JackisthefatherofRandall,KevinandKate.Theyallsharethesame
birthday!
It’squiteremarkablehowthisseriesisabletoentwinethedifferent
melinesandmakethestorymoveforward.
TThisexampleshowsyouthetrueimportanceof meinastory.One
mustbemindfulofitandsetthestorydetailsaccordingly.Ifyoufail
todothis,contextislostandyourclientswillbelosttoo.Time
providescontext.
#15Whyis meimportantinastory?
11. 8
Astorytakesplaceinaworld,whichhasitsownrules,placesand
possibilies.
IIn1931,HenryBeckworkedasaLondonundergroundengineer.In
hisspare me,hedrewaneverbeforeseenmap.Thismapwasn’t
geographicallycorrect.Instead,itaddressedhowpassengerscouldgo
fromonestaontotheother.Basedontheconceptofanelectrical
schemac,inhismap,allstaonswereroughlyequallyspaced.Each
linehaddifferentcolors.
LLondonUndergroundwasveryskep calofBeck'sradicalproposal
buttwoyearslater,itreleasedasmallpamphletwiththemap,not
sureoftheresults.
HenryBeck’smapwasasuccess.Un ltoday,amapbasedonthis
visionisusedaroundtheworld.
IInthebusinesscontext,thestoryworldofyourstoriesalreadyexists
butalotof mesyourcustomersdon’tunderstandit.Makesurethey
do.
IIfyouarelookingtogetmoreinformaonabouthowyoucanbuilda
storyworld,youcanwatchKateEdwards’keynote tled“A
Geographer’sGuidetoBuildingGameWorlds”.Init,Kategivesalot
ofinsightsonhowtobuildworlds.Forexample,thethreestepsto
buildstoryworldsare:setthecontext,determinethecomplexityand
createwithintent.
#18Howtobuildastoryworld?
12. 9
Thousandsofyearsago,ourancestorsspentmostoftheir me
lookingforfoodandrunningawayfrompredators.Thiswasun lthey
discoveredhowtomakefire.Thiswasanincingincidentinhuman
evolu on.Fromthatpointon,ourplaceinthefoodchainchanged.
Therewasthepossibilitytocookfood,tobekeptwarmandtokeep
thepredatorsaway.
FFirelightextendedthedayandprovidedmore metootherpurposes
likegatheringaroundthefireandlisteningtostoriesaboutpersonal
experiences,howtoavoiddangerorhowtohuntmoreeffecvelyas
ateam.Socialanthropologistsbelievestorytellingmadeup80
percentofthefiresideconversaons.
IIt’simportanttokeepinmindeverystoryhasanincingincident.
JosephCampbellcalleditthecalltoadventure.RobertMcKeethe
incingincident.Thisisthemomentthatchangeseverythinginyour
story,pushingthecharactersoutoftheircomfortzone.
IIfyouwanttoreadmorestoriesaboutincingincidentsthatchanged
ourworld,watchthedocumentaryseries“Origins-theJourneyof
Humankind”byNaonalGeographic.Eachepisodeisdedicatedtoa
differentfieldandit’sfulloforiginmoments.
#19Whatistheincingincidentinastory?
Whencreangastory,it’simportanttothinkaboutcreang
progressivecomplicaons.Thismeansthelastcomplicaonmustbe
themostdifficulttoovercome,whilethefirstonemustbetheeasiest.
#20Howtobuildprogressive
complica onsinastory?
13. 10
Aperfectexampleofprogressivecomplicaonscanbefoundinthe
Hercules’story.
Along meago,inancientGreece,livedthemightyHercules.Hewas
halfgodandhalfhuman.
InordertobeacceptedatMountOlympusandwalkamongstthe
Gods,Herculeshadtosurpasstwelvelabors.
OOneofthelaborswastoslayHydra,thewatermonster.Theproblem
withthistaskwasthat,besidesHydra’sbloodbeingverypoisonous,
whenHerculescutonehead,twoheadswouldregrowinitsplace.
Hisnephewhadtheideaofusingafirebrandtoscorchtheneck
stumpsa ereachdecapitaon.Andso,Herculescutoffeachhead
whilehisnephewcauterizedtheopenstumps.Hydra'simmortalhead
wasthelastheadtobecutoff.
HHydra'sheadsrepresentagoodmetaphorforprogressive
complicaonsbecausethelevelofdifficultyishigherandhigher.
AnotherinteresngcharactertostudyisScratfromthemovies“Ice
Age”.Thissaber-toothsquirrelhasasingleobjecve:tocatchacorn.
Butit’sneversuccessful.
Theclimaxofyourstoryiswhenyouraudiencereachesthepointof
highesttension.It’s,forexample,inaromance,whenthecouplegets
togetherornot,orinanaconmovie,whentheherodefeatsthe
villainornot.
Inoneoftheepisodesofthedocumentaryseries“PlanetEarthII”,
#21Whatistheclimaxofastory?
16. Duringthefight,DarthVadercutsLukeSkywalker'shandandhetries
tolureLuketothedarksideoftheforce.S ll,Lukerefusesthiscall
un lDarthVadersays:“LukeIamyourfather”.Lukescreams.
ThisisoneofthemosticonicmomentsfromtheStarWarsSaga.
WWhenGeorgeLucaswaswringthisepic,heknewhisstorywas
aboutafatherandhistweens.Eventhoughhehadthisinformaon,
heonlyrevealedittothepublicwhenthe mingwasright.It’sonlyin
thesecondmovieweknowwhoLuke'sfatherisandit’sonlyinthe
thirdmovieweknowwhoLuke'ssisteris.
Knowingwhentorevealcertaininformaontothepublicwillmakeor
breakyourstory.
IIfyoureadthebook“TheWonderbook:TheIllustratedGuideto
CreangImaginaveFicon”byJeffVanderMeer,you’llfindasecon
tledge ngtoknowyourcharacter.Herearesomepointsyouneed
tothinkaboutwhenyou'redescribingyourcharacters:physical
appearance,kirksofbehaviororthoughts,habits,beliefs,hopesor
dreams,talentsandabilies,insecuries,secretsandlies.
Whenyoubuildyourstory,thecharacterdevelopmentofyour
antagonistneedsasmucha en onasthecharacterdevelopmentof
yourprotagonist.Onlywhenthetwoforcesarematched,doyouhave
apowerfulstory.
Intheepisode“Grasslands”from“PlanetEarthII”,there’sasegment,
whichshowstheCariboubabiesbeingborn.Theyimmediatelystand
#24Whyshouldtheprotagonistandthe
antagonistbematched?
13
17. 14
upandexperimentwiththeirlegs.Thisskillisvitalfortheirsurvival
because,onlyacoupleofdaysa ertheirbirth,theyneedtostarta
longjourneywheretheywillencountermanyArcWolves,their
predatorsakatheantagonistsofthisstory.
Inthenextshot,awolfgoesa ertheherdandoneoftheCaribou
babiesgetsseparated.Inthischase,wedon'tknowwhoisgoingto
win.
OOnoneside,wehavetheArccWolfthatisfasterandontheother
side,wehavetheCariboubabythathasmorestamina.
A eracoupleofseconds,wehavetheoutcomeofthischase.This
metheCariboubabywon.
Whenitcomestostory,charactersplayavitalrole.
Usually,storiesrevealusasinglecharacterpointofview.This
characterisourwindowtothestory.However,havingmulplepoints
ofviewcanincreasethetensionofyourstory.
AAcoupleofyearsago,Iheardthebooks“TheMalediconTrilogy”by
DanielleL.Jensen.Inthesethreebooks,wegettoknowthestoryof
Cécile,ayoungfarmergirl,whotrainedallherlifetobecomean
operasinger.
OOneday,shewaskidnappedandbroughtbeneathamountain.There,
shemetthemagicalkingdomoftrolls.Themore meCécilespent
withthetrolls,themoresheunderstoodtheirstruggles.Trollswere
#25WhatcharacterPOVdoIneedto
choose?
18. 15
powerfulbeings,whichhavebeenstuckbeneaththemountainfor
fivecenturiesduetoawitchcurse.TheybelievedCécilewasthekey
tosetthemfreebymarryingtheirprince,Tristan.
Eventually,CécileandTristanfellinloveandtogethertheyfaced
mulplechallengesinthehumanworldandintheTrolls’world.It’s
throughtheeyesofthesetwocharacterswefollowthestory.
#26Whatisacharacterarc?
Acharacterarcisthechangeyourcharacterundergoesthroughout
thestory.
Thesong“FromZerotoHero”fromDisneymovie“Hercules”givesus
animmediateideaofwhatacharacterarcis.
Onceupona me,atMountOlympus,Herculeswasborn.While
mostgodswerecelebrangthearrivalofZeusson,Hadeswasvisibly
nothappywiththisbirth.
HHisplantokillHerculesfails.Hercules’immortalityistakenawaybut
hisunparalleledstrengthremainsintact.
HumansraiseHerculesonearthbuthealwaysfelthedidn'tbelong
there.
Oneday,hediscoveredhistruefather.Yet,inordertogobackhome
toMountOlympus,Herculesneededtobecomeatruehero.
TThesong“FromZerotoHero”showsHercules’scharacterarc.He
beginsthestoryasazero,veryclumsyandnotknowinghisplacein
theworld.Then,a eralltheobstacleshefaced,hebecomesatrue
hero.
20. 17
Thesecondop onwastouseastylusbutpeoplewerealwayslosing
it.
Thethirdop onwastousethedeviceeveryoneusestopointevery
singleday-thefinger.
CanyouseethestorystructureinJob’spresentaon?
TTheiPhoneistheheroofthestoryandthevillainsarethe
compe on.Theobstacles/progressivecomplicaonsaretheneed
toremovethekeyboard,tonotuseamouseorthestylus.Theclimax
issolvingtheproblem:thecreaonofthemul-touchtechnology.
TTogetmoreinformaononnarravetechniques,checkoutthebook
“VideoGameStorytelling:WhatEveryDeveloperNeedstoKnow
aboutNarraveTechniques”byEvanSkolnick.Inthisbook,youcan
findalltheconceptsofstorytellingandexamplesthatwillhelpyou
buildyourownstories.Regardingtheheroofastory,Evansaysthis
charactertypicallystartsthestorydown,incompleteandunsasfied.
It’sduringthejourneyhegrowsandeventuallyachievesastateof
complcompletenessandsasfacon.
Inthe15thcentury,sailorscouldn’tpasstheCapeofStorms,because
thiswasthehomeofAdamastor,agrotesquemonsterwithgrizzly
hair,ablackmouthandyellowteeth.
A ermanyfaileda empts,BartolomeuDias,acourageoussailor,
defeatedthemonsterdiscoveringanewroutetoIndia.Fromthis
pointon,theCapeofStormswasrenamedastheCapeofHope.
LLuísVazdeCamõescreatedthisremarkablevillainintheepicpoem
“Lusíadas”,whichunravelsthetalesofthePortugueseexpedions
#28What’stheroleofthevillaininastory?
21. betweenthe15thand16thcenturies.Adamastorrepresentedthe
forcesofnaturethePortuguesesailorshadtofacewhilediscovering
newworlds.
EvanSkolnick,inhisbook“VideoGameStorytelling:WhatEvery
DeveloperNeedstoKnowaboutNarraveTechniques”arguesthe
roleofthevillainistocreatethemainconflict,inadirectorindirect
way.Thisshouldbepartofthelargergoalofyourhero.
Amentororaguardianisacharacterwhoseroleismostlytoprepare
theprotagonistforthemental,physicaloremo onalobstaclesthey
aregoingtofaceduringhisjourney.
TThinkaboutGandalf,Obi-WanoreventheFairyGodmother.Theyall
possesssomethingthemaincharacterslldoesn’thave.Andtheir
roleinastoryisexactlythat,togivesomethingtotheprotagonistto
helpthemovercomedifficules,whetherthatisknowledge,strength,
skillorallofthesetogether.
Youprobablyhavealreadywatchedafamousmoviecalled“Karate
Kid”.
IInthismovie,Danielthemainprotagonist,isbeingbulliedbutwhen
hemeetsMr.Miyagi,everythingchanges.Mr.Miyagiteacheshim
howtodoKaratebutmostimportantly,heteachesDanielvaluable
lifelessons.Mr.MiyagiplaystheroleofDaniel’smentor.Hegives
Danieltasks,whichseempointless,forexampletowaxthecar.Only
attheend,weunderstandthesetasksarethefoundaonofKarate
movements.
18
#29What’stheroleofthementorina
story?
22. 19
Inyourstorybrand,it’simportanttorememberyourclientsarethe
heroesandyourbrandplaystheroleofthementor.
TTogetmoreinformaonaboutbusinessstorytelling,youcancheck
thebook“TheStoryteller'sSecret”byCarmineGallo.Init,Gallo
statesthatsuccessfulcompaniesandindividualsalwayssee
themselvesasstorytellersfirst.Theycreatestoriesthatconnect
deeplyandpassionatelywiththeiraudience,createdinanawaytofit
howtheiraudienceconsumescontent.Therefore,youshouldsee
yourselfasastorytellerandalwaysaimtoreachyouraudienceinan
autheauthen cway.
#30ConclusionSeries2–Buildyour
BusinessStories
Attheendofoneoftheepisodesofthedocumentaryseries
“Cosmos:ASpaceTimeOdyssey”,thedifferenttypesoflightsare
explainedinamasterfulway.
Thereareradiolights,infraredlights,x-raylightsandothers.Allof
thesetypesoflightsallowustoseedifferentthings.Theyallhavea
specificpurpose.
IIt’sthesamewithstories.Byaddingallthestoryelements,wecreate
awellcra edstory.
Intheselastfi eenepisodes,youhavenavigatedthroughthestory
elementsaswellastheclassicalstorystructure.Nowit’s meto
developyourownbusinessstories.