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Environmental Scanning
Technique for Strategic Planning
Mukesh Yadav
ENVIRONMENTAL SCANNING
Definition:
The process of collecting, analyzing, and distributing
information for tactical and strategic purposes.
Brown and Weiner defined environmental scanning as "a
kind of radar to scan the world systematically and signal the
new, the unexpected, the major and the minor"
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 2
WHY DO WE NEED TO SCAN?
 To know what is the appropriate PLAN to start at the place.
• To develop strategies that you will do to get ahead of
competitors
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 3
TO CONDUCTING ENVIRONMENTAL SCAN
•Don’t try to do this alone!
•Assemble a research team
•Divide the workload
•Allow your team ample time to do the work
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 4
PURPOSE OF ENVIRONMENTAL SCANNING
• Effective utilization of resources
• Constant monitoring of resources
• Strategy formulation
• Identification of threats and opportunities
• Useful for the managers
• Prediction of future
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 5
FACTORS TO BE CONSIDERED FOR
ENVIRONMENTAL SCANNING
External
environment
of business
Event
s
Expectations
of people
Issues
Trends
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 6
HOW IT FITS IN THE PLANNING CYCLE
Environmental Factor
External Factors
•Collect Data
•Assemble data
•Identify Trends
•Internal Factors
•Vision
•Mission
•Values
•Institutional
Climate
SWOT Analysis
•Strength
•Weakness
•Opportunities
•Threats
Gap Analysis
Given where
we presently
are,
where should
we be going
How we
will get
there?
When we
will get
there?
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 7
Social Environment
Task
Environment
Internal
Environment
Structure
Culture
Resources
Economic
Force
Technological
Force
Sociocultural
Force
Political
Legal Force
Government
Stakeholders
Suppliers
Communities
Customers
Employ/labor
Interest Group
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 8
INTERNAL ENVIRONMENT
An analysis of internal organizational factors which
reviews and investigates the prevailing resources, processes
and performance of organization
The analysis identifies major strengths and weaknesses - of
all the key functional elements (Structure, Functions, HR,
Finance, IT, Rules, Procedures, etc.)
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 9
EXTERNAL ENVIRONMENT
Covers the various stakeholders outside the organization
The analysis indicates the opportunities and threats faced by the
organization from its relationship with external stakeholders
Major categories of external environment
Forces and trends – PEST
Clients, customers, or payers
Actual or potential competitors or collaborators
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 10
STRATEGY
• is a plan / tactics / scheme one adopts to get something done under conditions of
uncertainty
• is a method or plan chosen to bring about a desired future, such as achievement
of a goal or solution of a problem
• is an action oriented plan of operation for achieving desired goals based on
situation analysis, and emphasizes what an organization will be doing in future
• Strategies are simply a set of actions that enable an organization to achieve
results
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 11
WHY STRATEGIC PLANNING
To generate competitive advantage of a firm
To cope with the risks and uncertainties of business
To minimize the effect of bounded rationality of decision makers
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 12
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 13
TYPES OF STRATEGIC PLANNING
1. Managerial Intent
 Logical incremental
 Rational command
2. Cultural / Political Process
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 14
LOGICAL INCREMENTAL
• Standardized planning procedures
• Systematic data collection and analysis
• Constant environmental scanning
• On going adjustment of strategy
• Tentative commitment to strategy
• Step by step small scale change
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 15
RATIONAL COMMAND
• Senior managers determines and direct strategy
• Strong vision or mission
• Definite and precise objectives
• Analysis and evaluation of environments
• Clear plans
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 16
A CULTURAL/POLITICAL PROCESS
• Managing conflicting interest groups
• Powerful groups with control over critical resources more
likely to influence strategy
• Standardized way of doing things
• Routines and procedures embedded in organizational
strategy
• Deeply rooted beliefs and assumptions
• Strong resistance to change
• Gradual adjustment to strategy
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 17
STRATEGIC PLANNING
• disciplined effort to produce fundamental decisions and
actions that shape and guide what an organization is, what
it does, and why it does it with a focus on the future
• focuses on the best ‘fit’ between an organization and its
environment
defined as the process of addressing the following questions
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 18
CONT….
SWOT VMO Strategy
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 19
DEVELOPING THE PLAN
Mission
• Core purpose of your organization
• Presented in a clear, short statement that focuses on attention
in one clear direction by stating purpose of the group’s
uniqueness
Vision
• What is your organization’s vision of excellence
• Has to be realistic and not something impractical
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 20
CONT…
Values
• What are the principles, standards, and actions
considered worthwhile in the organization
• Includes how people treat each other, how groups
conduct business and what is most important to
the organization
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 21
STRATEGIC PLANNING PROCESS
Goals and Objectives Should Be SMARTER
• Specific
• Measurable
• Acceptable
• Realistic
• Timeframe
• Extending
• Rewarding
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 22
5 PS OF STRATEGY – H MINTZBERG
Strategy
Plan
Ploy
PatternPosition
Perspective
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 23
STRATEGY …
• PLAN
• Consciously intended course of action, a set of guidelines to deal with the
situation
• PLOY
• Specific maneuver intended to outwit an opponent or competitor
• PATTERN
• In a stream of actions…consistency in behavior whether or not intended
• POSITION
• Means of locating an organization in an environment
• PERSPECTIVE
• An engrained way of perceiving the world
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 24
STRATEGIC PLANNING PROCESS
ETOP(environmental threats and
opportunities) Analysis
SWOT(strengths, weaknesses,
opportunities and threats) analysis
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 25
ETOP
Steps involved in the preparation of ETOP:
 Dividing the environment into different sectors
 Analyzing the impact of each sector on the organisation
 Subdividing each environmental factor into sub factors for a comprehensive
ETOP
 Analyzing the impact of each sub factor on the organization in the form of a
statement
 Preparing a summary to show the major factors for the sake of simplicity
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 26
IMPORTANCE OF ETOP
• Provides a clear picture to the strategists of the sectors and
the different factors in those sectors
• Helps the organization in knowing where it stands with
respect to its environment
• Helps the organization in formulating appropriate strategy
to take advantage of the opportunities and threats in its
business
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 27
SWOT PROFILE
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 28
SOURCES OF INFORMATION AND
METHODS OF INFORMATION COLLECTION
Sources of Information
 Primary
 Secondary
Methods of Information Collection
 Interview
 Focus group discussion / Workshop
 Questionnaire Survey
 Observation
 Reviewing available materials
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 29
BENEFITS OF SWOT ANALYSIS
• Produces information vital to the organization's survival
and prosperity
• Allow seeing the organization as whole in relation to its
environment
• Clarify for the organization the nature of the ‘tension
fields’ within which it exists
• Timely actions may be taken to deal with threats and
weaknesses
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 30
PEST ANALYSIS
• It is very important that an organization considers its
environment before beginning the marketing process. In
fact, environmental analysis should be continuous and feed
all aspects of planning. The macro-environment consists of
e.g. Political (and legal) forces, Economic forces,
Sociocultural forces, and Technological forces. These are
known as PEST factors.
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 31
PEST
political Economic
Technological
Social
cultural
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 32
CONT…
Political Factors:
The political arena has a huge influence upon the regulation of
businesses, and the spending power of consumers and other businesses.
Economical Factors:
Marketers need to consider the state of a trading economy in the short
and long-terms. This is especially true when planning for international
marketing. One need to look at
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 33
CONT…
Socio cultural Factors:
The social and cultural influences on business vary from country to
country. It is very important that such factors are considered
Technological factors:
Technology is vital for competitive advantage, and is a major driver of
globalization.
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 34
STRATEGIC PLANNING TOOLS &
TECHNIQUES
• Appreciative Inquiry
• Effective for changing organizational culture
• Based on 4-D model
• Discover, Dream, Design and Destiny
• Open Space Technology
• New method for working effectively with large groups (10 - 1000
participants)
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 35
STRATEGIC PLANNING TOOLS &
TECHNIQUES
• Public Consultation
• Involve public and stakeholders in your planning process
• Achieve public consultation through
• Interviews
• Facilitated meetings
• Open houses
• Website discussion papers/surveys
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 36
STRATEGIC PLANNING TOOLS &
TECHNIQUES
• Public Meeting
• Provides opportunity for input for all stakeholders
through
• Open house to review plans, maps, charts
• Facilitated meeting with presentation on what you
plan to do
• Facilitated meeting on interim and final report
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 37
STRATEGIC PLANNING TOOLS &
TECHNIQUES
• Focus Groups
• Provides opportunity to address specific issues
• Provides opportunity for maximum
participation
• Provides maximum information in short period
of time
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 38
STRATEGIC PLANNING TOOLS &
TECHNIQUES
• Website feedback
• Online survey
• Online discussion paper to generate comments
• Surveys
• Online survey
• Community survey
• Can be developed and administered locally
• Can be conducted by firm specializing in surveys
• Research
• Focus groups, surveys (primary)
• Literature review (secondary)
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 39
BENEFITS OF STRATEGIC PLANNING
• Defines mission,
vision & values
• Establishes
realistic goals,
objectives &
strategies
• Ensures
effective use of
resources
• Provides base to
measure
progress
• Develops
consensus on
future direction
• Builds strong
teams
• Solves major
problems 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 40
STRATEGY IMPLEMENTATION
• However beautiful the strategy,
you should occasionally look at
the results.
- Winston Churchill
For effective implementation, it
needs to be translated into more
detailed policies that can be
understood at the functional level
of the organization.
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 41
WHY STRATEGIC INITIATIVES FAIL?
SI will fail when one is STUPID:
Sponsorship not forthcoming
Team member do not function as agents of
change
Unclear vision and commitment
Poorly planned change programme
Inappropriate/ Insufficient Communication
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 42
THE SUCCESS PRINCIPLE
Shared vision
Understand the organization
Cultural alignment
Communication
Experience help where necessary / Executive support
Strong leadership
Stakeholder buy-in / Systematic planning / Short-term wins
8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 43
8/17/2017 By:Mukesh Yadav Institute of Engineering, WRC 44

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Enviroment scanning

  • 1. Environmental Scanning Technique for Strategic Planning Mukesh Yadav
  • 2. ENVIRONMENTAL SCANNING Definition: The process of collecting, analyzing, and distributing information for tactical and strategic purposes. Brown and Weiner defined environmental scanning as "a kind of radar to scan the world systematically and signal the new, the unexpected, the major and the minor" 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 2
  • 3. WHY DO WE NEED TO SCAN?  To know what is the appropriate PLAN to start at the place. • To develop strategies that you will do to get ahead of competitors 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 3
  • 4. TO CONDUCTING ENVIRONMENTAL SCAN •Don’t try to do this alone! •Assemble a research team •Divide the workload •Allow your team ample time to do the work 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 4
  • 5. PURPOSE OF ENVIRONMENTAL SCANNING • Effective utilization of resources • Constant monitoring of resources • Strategy formulation • Identification of threats and opportunities • Useful for the managers • Prediction of future 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 5
  • 6. FACTORS TO BE CONSIDERED FOR ENVIRONMENTAL SCANNING External environment of business Event s Expectations of people Issues Trends 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 6
  • 7. HOW IT FITS IN THE PLANNING CYCLE Environmental Factor External Factors •Collect Data •Assemble data •Identify Trends •Internal Factors •Vision •Mission •Values •Institutional Climate SWOT Analysis •Strength •Weakness •Opportunities •Threats Gap Analysis Given where we presently are, where should we be going How we will get there? When we will get there? 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 7
  • 9. INTERNAL ENVIRONMENT An analysis of internal organizational factors which reviews and investigates the prevailing resources, processes and performance of organization The analysis identifies major strengths and weaknesses - of all the key functional elements (Structure, Functions, HR, Finance, IT, Rules, Procedures, etc.) 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 9
  • 10. EXTERNAL ENVIRONMENT Covers the various stakeholders outside the organization The analysis indicates the opportunities and threats faced by the organization from its relationship with external stakeholders Major categories of external environment Forces and trends – PEST Clients, customers, or payers Actual or potential competitors or collaborators 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 10
  • 11. STRATEGY • is a plan / tactics / scheme one adopts to get something done under conditions of uncertainty • is a method or plan chosen to bring about a desired future, such as achievement of a goal or solution of a problem • is an action oriented plan of operation for achieving desired goals based on situation analysis, and emphasizes what an organization will be doing in future • Strategies are simply a set of actions that enable an organization to achieve results 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 11
  • 12. WHY STRATEGIC PLANNING To generate competitive advantage of a firm To cope with the risks and uncertainties of business To minimize the effect of bounded rationality of decision makers 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 12
  • 13. 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 13
  • 14. TYPES OF STRATEGIC PLANNING 1. Managerial Intent  Logical incremental  Rational command 2. Cultural / Political Process 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 14
  • 15. LOGICAL INCREMENTAL • Standardized planning procedures • Systematic data collection and analysis • Constant environmental scanning • On going adjustment of strategy • Tentative commitment to strategy • Step by step small scale change 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 15
  • 16. RATIONAL COMMAND • Senior managers determines and direct strategy • Strong vision or mission • Definite and precise objectives • Analysis and evaluation of environments • Clear plans 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 16
  • 17. A CULTURAL/POLITICAL PROCESS • Managing conflicting interest groups • Powerful groups with control over critical resources more likely to influence strategy • Standardized way of doing things • Routines and procedures embedded in organizational strategy • Deeply rooted beliefs and assumptions • Strong resistance to change • Gradual adjustment to strategy 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 17
  • 18. STRATEGIC PLANNING • disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it with a focus on the future • focuses on the best ‘fit’ between an organization and its environment defined as the process of addressing the following questions 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 18
  • 19. CONT…. SWOT VMO Strategy 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 19
  • 20. DEVELOPING THE PLAN Mission • Core purpose of your organization • Presented in a clear, short statement that focuses on attention in one clear direction by stating purpose of the group’s uniqueness Vision • What is your organization’s vision of excellence • Has to be realistic and not something impractical 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 20
  • 21. CONT… Values • What are the principles, standards, and actions considered worthwhile in the organization • Includes how people treat each other, how groups conduct business and what is most important to the organization 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 21
  • 22. STRATEGIC PLANNING PROCESS Goals and Objectives Should Be SMARTER • Specific • Measurable • Acceptable • Realistic • Timeframe • Extending • Rewarding 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 22
  • 23. 5 PS OF STRATEGY – H MINTZBERG Strategy Plan Ploy PatternPosition Perspective 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 23
  • 24. STRATEGY … • PLAN • Consciously intended course of action, a set of guidelines to deal with the situation • PLOY • Specific maneuver intended to outwit an opponent or competitor • PATTERN • In a stream of actions…consistency in behavior whether or not intended • POSITION • Means of locating an organization in an environment • PERSPECTIVE • An engrained way of perceiving the world 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 24
  • 25. STRATEGIC PLANNING PROCESS ETOP(environmental threats and opportunities) Analysis SWOT(strengths, weaknesses, opportunities and threats) analysis 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 25
  • 26. ETOP Steps involved in the preparation of ETOP:  Dividing the environment into different sectors  Analyzing the impact of each sector on the organisation  Subdividing each environmental factor into sub factors for a comprehensive ETOP  Analyzing the impact of each sub factor on the organization in the form of a statement  Preparing a summary to show the major factors for the sake of simplicity 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 26
  • 27. IMPORTANCE OF ETOP • Provides a clear picture to the strategists of the sectors and the different factors in those sectors • Helps the organization in knowing where it stands with respect to its environment • Helps the organization in formulating appropriate strategy to take advantage of the opportunities and threats in its business 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 27
  • 28. SWOT PROFILE 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 28
  • 29. SOURCES OF INFORMATION AND METHODS OF INFORMATION COLLECTION Sources of Information  Primary  Secondary Methods of Information Collection  Interview  Focus group discussion / Workshop  Questionnaire Survey  Observation  Reviewing available materials 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 29
  • 30. BENEFITS OF SWOT ANALYSIS • Produces information vital to the organization's survival and prosperity • Allow seeing the organization as whole in relation to its environment • Clarify for the organization the nature of the ‘tension fields’ within which it exists • Timely actions may be taken to deal with threats and weaknesses 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 30
  • 31. PEST ANALYSIS • It is very important that an organization considers its environment before beginning the marketing process. In fact, environmental analysis should be continuous and feed all aspects of planning. The macro-environment consists of e.g. Political (and legal) forces, Economic forces, Sociocultural forces, and Technological forces. These are known as PEST factors. 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 31
  • 33. CONT… Political Factors: The political arena has a huge influence upon the regulation of businesses, and the spending power of consumers and other businesses. Economical Factors: Marketers need to consider the state of a trading economy in the short and long-terms. This is especially true when planning for international marketing. One need to look at 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 33
  • 34. CONT… Socio cultural Factors: The social and cultural influences on business vary from country to country. It is very important that such factors are considered Technological factors: Technology is vital for competitive advantage, and is a major driver of globalization. 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 34
  • 35. STRATEGIC PLANNING TOOLS & TECHNIQUES • Appreciative Inquiry • Effective for changing organizational culture • Based on 4-D model • Discover, Dream, Design and Destiny • Open Space Technology • New method for working effectively with large groups (10 - 1000 participants) 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 35
  • 36. STRATEGIC PLANNING TOOLS & TECHNIQUES • Public Consultation • Involve public and stakeholders in your planning process • Achieve public consultation through • Interviews • Facilitated meetings • Open houses • Website discussion papers/surveys 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 36
  • 37. STRATEGIC PLANNING TOOLS & TECHNIQUES • Public Meeting • Provides opportunity for input for all stakeholders through • Open house to review plans, maps, charts • Facilitated meeting with presentation on what you plan to do • Facilitated meeting on interim and final report 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 37
  • 38. STRATEGIC PLANNING TOOLS & TECHNIQUES • Focus Groups • Provides opportunity to address specific issues • Provides opportunity for maximum participation • Provides maximum information in short period of time 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 38
  • 39. STRATEGIC PLANNING TOOLS & TECHNIQUES • Website feedback • Online survey • Online discussion paper to generate comments • Surveys • Online survey • Community survey • Can be developed and administered locally • Can be conducted by firm specializing in surveys • Research • Focus groups, surveys (primary) • Literature review (secondary) 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 39
  • 40. BENEFITS OF STRATEGIC PLANNING • Defines mission, vision & values • Establishes realistic goals, objectives & strategies • Ensures effective use of resources • Provides base to measure progress • Develops consensus on future direction • Builds strong teams • Solves major problems 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 40
  • 41. STRATEGY IMPLEMENTATION • However beautiful the strategy, you should occasionally look at the results. - Winston Churchill For effective implementation, it needs to be translated into more detailed policies that can be understood at the functional level of the organization. 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 41
  • 42. WHY STRATEGIC INITIATIVES FAIL? SI will fail when one is STUPID: Sponsorship not forthcoming Team member do not function as agents of change Unclear vision and commitment Poorly planned change programme Inappropriate/ Insufficient Communication 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 42
  • 43. THE SUCCESS PRINCIPLE Shared vision Understand the organization Cultural alignment Communication Experience help where necessary / Executive support Strong leadership Stakeholder buy-in / Systematic planning / Short-term wins 8/17/2017By:Mukesh Yadav Institute of Engineering, WRC 43
  • 44. 8/17/2017 By:Mukesh Yadav Institute of Engineering, WRC 44

Notes de l'éditeur

  1. What are major internal Strengths and Weaknesses in terms of Structure, Resources, Processes, Performance, Culture, etc. ? Supply Side
  2. What major external Opportunities and Threats (Political, Economic, Social, Technology, Legal, Stakeholders, etc.)
  3. is the answer to the question “How”?
  4. Interest rates. 2. The level of inflation Employment level per capita. 3. Long-term prospects for the economy Gross Domestic Product (GDP) per capita, and so on
  5. 1.What is the dominant religion? 2.What are attitudes to foreign products and services? 3.Does language impact upon the diffusion of products onto markets? 4.How much time do consumers have for leisure? 5.What are the roles of men and women within society? 6.How long are the population living? Are the older generations wealthy? 7.Do the population have a strong/weak opinion on green issues? Technology is vital for competitive advantage, and is a major driver of globalization. Consider the following points