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Channel Marketing
Success Story
Dawn Pelon
International Truck and Engine
Sue Fee
TGI
International Truck and Engine
• Leading producer of medium and heavy trucks and
severe service vehicles
• Largest dealer network in US
– 125 dealers participating in Ready Now program
Challenge
• Help dealers leverage support of regional resources
– Truck Sales Managers
– Vocational Specialist
– Navistar Parts
– Navistar Financial
• Target specific industries
• Target new conversions, “conquest accounts”
• Support Sales Blitz in the field with targeted direct mail
• Connect the customer with their point of sale
Sales Blitz Elements
• Monthly direct mail segmented versions for 6 industries
– Versions varied message and offer
– All materials feature dealer contact information
• Sales Blitz Kits sent to each participating dealer
– DVD of useful industry information for 6 targeted industries
– Prospect dossier, worksheet featuring
• Contact information
• Industry
• Current fleet size and last registration
– Leave behind note pads
– 6 versions of collateral based on industry segment
– All materials featured call to action with
local dealer contact information
Mail Examples
Blitz Kit Examples
Results
• Increased Dealer engagement in new markets
• Enthusiastic response from Dealers
– loved the targeting, support materials and direct campaign
• New vehicle growth to new customer
• Net result was $9 profit on each $1 spent

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Channel_Marketing_Success_Story

  • 1. Channel Marketing Success Story Dawn Pelon International Truck and Engine Sue Fee TGI
  • 2. International Truck and Engine • Leading producer of medium and heavy trucks and severe service vehicles • Largest dealer network in US – 125 dealers participating in Ready Now program
  • 3. Challenge • Help dealers leverage support of regional resources – Truck Sales Managers – Vocational Specialist – Navistar Parts – Navistar Financial • Target specific industries • Target new conversions, “conquest accounts” • Support Sales Blitz in the field with targeted direct mail • Connect the customer with their point of sale
  • 4. Sales Blitz Elements • Monthly direct mail segmented versions for 6 industries – Versions varied message and offer – All materials feature dealer contact information • Sales Blitz Kits sent to each participating dealer – DVD of useful industry information for 6 targeted industries – Prospect dossier, worksheet featuring • Contact information • Industry • Current fleet size and last registration – Leave behind note pads – 6 versions of collateral based on industry segment – All materials featured call to action with local dealer contact information
  • 7. Results • Increased Dealer engagement in new markets • Enthusiastic response from Dealers – loved the targeting, support materials and direct campaign • New vehicle growth to new customer • Net result was $9 profit on each $1 spent