Communication 2 birth to death
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Communication 2 birth to death
- 1. COMMUNICATION * Need of all living beings (Including Animals & Plants) * From the time we are BORN till we live we continuously COMMUNICATE BY SUJITH B R
- 3. RECIEVER • Is a person Who has a choice/option freedom to receive information, ideas,messages and data(either fully or partially) from the sender/s
- 4. SENDER • Is a person Who has a need, desire to send information, ideas, messages and data to the Receiver/s
- 5. MESSAGE • Sent M1 • Received M2 • Confirmed by Feedback M3
- 6. NOISE • Any obstruction which modifies, alters, prevent, deletes recasts the original message
- 7. Listening Vs. Hearing • Voluntary • Focussed • Intake Everything Available • Possibly deeply Interested • Involuntary • Non Focussed • Missed out many sounds • Not really Interested
- 8. FEEDBACK • Is the reversal of communication process. • Feedback is • Optional ( not Compulsory) • Free (Normally)………….. • Valuable ( particularly to the sender) • Corrective Action/Message possible
- 9. BARRIERS TO LISTENING • Emotional Deafness • Partial Listening • Hop-Skip Jump Listening • Subject/Topic, No Interest • Language- Choice of words • Distance • Choice of Medium • Prejudice,Bias Listening thru Writing Drawing, Cartoons
- 10. COMMUNICATION Verbal nonverbal Gestures Body Postures Body Language •Infact Non verbal communication is more powerful than Verbal Communication
- 11. • What others think you are • What you think you are • What really you are
- 12. RESPONSES Solution oriented Interogative Inquisitive (curious) Reprimand Sympathetic Non commital Indifferent Accurate Empathy
- 13. SOLER • S- Straight • O- Open • L- Lean Forward • E- Eye Contact (Gentle) • R- Relaxed
- 14. Accurate Empathy Response • ….Pause… • Ms./Mr.ABC you are saying • And you are Feeling • ….( Try to pick -up and state the Floating Feeling) • …Pause • ( Check for confirmation …nonverbal preferred
- 15. COMMUNICATION • Human Sensitivity • Quality • Awareness • Consciousness • Caring Concern • Open Transpeancy • Honesty • Accuracy Authentic • Genuine Feeling (s) • Give &Take Relationship • Basic Delight • Coping Ability • Goal Oriented