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BAR MANAGEMENT 
------------------------------------------------------------------------------------------------------ 
Bar Service Standards 
 Always be clean & tidy 
 Since your hands are in constant view, pay special attention to your fingernails. 
 Ice is essential for all cocktails. See that you have plentiful supply and that is 
always clean & clear. 
 Never re-use ice cubes after shaking a drink. They spoil the next drink. 
 Sprinkle ice cubes with a few glasses of luke warm water to remove the snowy 
look. 
 Use enough ice wherever indicated. Warm drinks are never liked nor appreciated. 
 Poor ice will ruin a good drink. Nothing absorbs odour more readily than ice. If 
exposured to foreign odour while being processed. The ice absorbs the same. Ice 
are of 3 types a) Cube ice b) Shaped ice c) Crushed ice. 
 Use tongs or perforated spoons to pick up ice cubes - never fingers 
 To prepare a tasty & pleasing drink, quality liquor should be used. Equally 
important is necessary to use a quality mix with good carbonation. All mixed 
should be pre-chilled. 
 Make sure that pitted olives are washed before using. 
 One will get a good deal more juice from lemons & oranges if they are soaked in 
warm water. 
 Fruits covered with a damp napkin preserves them. 
 Cherries and olives retain their fresh look when covered in their own juice. 
 Only choice quality fruits to be used as fruit decoration, since they can 
compliment a drink. When you cut the citrus fruits, remove the white 
underlining, since it is bitter. Do not cut oranges too thin since they flop all over 
the drink. 
 Always handle glasses by the stem or base - never put your fingers inside a glass 
or near the rim. 
 Fresh mint, should be wrapped in damp cloth. Under refrigeration for aroma and 
crisp appearance.
 Where the use of a fresh egg is called for, always break into another glass before 
using, thereby checking the freshness. 
 When a drink is shaken which requires an egg, whole cube of ice should be used . 
It breaks up the egg and help it blend into t he drink. 
 Glassware should be more than clean - They should be sparkling. Use 2 towels - 
one for drying, the other for polishing. 
 A bartender should always carry the tools of his trade match box, a waiters friend 
knife, a cigar cutter, a pen/pencil. 
 Glasses need to be specially checked for lipstick stains. 
 Measuring should be done on the bar counter. 
 The bottles should be placed back in the proper places after use. The practice will 
make it easier when the brand is called for the next time. 
 Sugar of all kinds is necessary in cocktail bars. Ensure it is dry & uncaked. 
Sugar is hard to dissolve in alcohol. Therefore a splash of water to dissolve it 
before addition to other ingredients of the drink helps. 
 All bar tools and accessories to be promptly washed after use - mixing glass, 
cocktail shaker, bar spoon, strains, shot glass etc. 
 Ensure a cocktail napkin is served with every drink. Little gestures pay huge 
dividends. 
 Make sure that the label on the bottle is turned so that the guest can see it. 
 Use the correct glass for each drink. Part of the guest’s enjoyment comes from 
sipping it from the correct glass. 
 Ensure that the bartenders are fast, accurate & neat 
 When you open a soda, till the bottle. It conserves the sparkle. 
 Never put an effervescent ingredient into your shaker, mixing glass or liquidizer 
 Sequence to be used whilst making a cocktail is 
- Prepare the glass 
- Prepare the garnish 
- Prepare the cocktail by pouring the liquor last. 
 In a mixed order of drinks, always make the cocktail last, so that they can be 
served fresh - since the mixture can separate if left for too long. 
 Emphasize the importance of remembering a favorite brand or mixed drink of 
your regular guests. It is a compliment that they appreciate. Remembering their 
names is just as important. 
 The guest who come alone tends to get impatient quickly observe and serve 
‘loners’ as quickly as possible. 
 In the cocktail glasses, because drinks served in chilled glasses hold together 
without evaporation longer & give greater satisfaction to guests. A frosted glass 
adds a special taste on its own to the drink. 
 Ensure that cocktail recipes use followed exactly. 
 As you finish pouring a drink, twist the bottle. It prevents spillage 
 Pour the cheapest ingredient into a mixing glass or a cocktails shaker first. If you 
make a mistake, you will have wasted only the cheapest, and not the most 
expensive.
 Never fill a glass to the brim. Spillage will result in a messy counter/table/spoilt 
Clothes. 
 Check glasses regularly for chipped edges. 
 Great bartenders organize their mise-en-place of work at a regular pace with 
minimum movement. 
 Showmanship is as important in the bar as in any dining area. It can be done in 
many ways - in preparing the drinks and serving them with a flourish or even in 
the polishing of a glass by holding it up to the light. 
 A rubber mat on the floor will make the bar-area slip resistant. 
 Keep tables supplied with clean ash-trays at all times 
 ‘Sell’ cocktails you know you make well. 
 Profit margins should always be kept in mind 
 It is dangerous and bad taste to allow a champagne cork to ‘pop’ on removal. 
 It is acceptable in a busy bar to use your own pre-mixes such as a ready seasoned 
tomato juice for Bloody Mary’s, a sour pre-mix of lemon juice, gomme syrup & 
egg white. 
 Decoration of a cocktail and mixed drink is a matter for the individual. Apart 
from being expensive, it makes a drink look ludicrous.
THE OBEROI CENTRE OF LEARNING AND DEVELOPMENT 
MANAGEMENT TRAINING PROGRAMME 
SUBJECT : COCKTAILS BY : HARI NAIR 
Food and Beverage Management 
------------------------------------------------------------------------------------------------------ 
HISTORY 
· The first cocktail book might be said to be the 17th Century publication which 
describes 
drinks of singular complexity. 
· These were medicinal in intention 
· The work ‘cocktail’ was defined in print as a mixture of spirits, sugar, water and 
bitters 
in an American magazine,1806. 
· The term cocktail is today accepted as a generic name for all mixed drinks. 
· The bartender understands a cocktail to be a short drink of approx. 31/2 oz to 4oz 
anything larger would be called a mixed drink or long drink 
BAR DESIGN 
SPACE 
· The ideal distance b/w the back of the bar counter and the back cupboard is 100 - 
110 cms 
· The length of bar counter depends upon the no.of persons required to work behind 
the 
· counter, however each person should have his own station. 
PLUMBING 
Hot and cold water is essential 
-----should be of the sw----kind 
Ice smiles should have drain plugs 
Drinks should be of stainless steel
REFRIGERATIONS 
Defrosting should be done regularly 
Refrigerators with 2 doors (one on either side) should be considered 
BAR COUNTER 
Guest side - 42” 
Barman side = 34 - 36” 
Guest side should be padded 
Foot rails adds to the comfort of the guest. 
BAR EQUIPMENT 
Boston shaker 
Standard shaker - glass, strainer, cap. 
Mixing glass 
The strainer( ) 
Bar spoon - twisting & muddling 
Blender 
Waiters friend/Cork screw 
Ice pick 
Ice scoop or tongs 
Fermit tongs with fork 
Plastic buckets for transporting ----- 
Bottle ship or empty cases 
Crown cork bottle opener 
Bitters bottle 
Electric drink mixer 
Electric juice e------or hand squeezer 
Spirit measures - optical measures 
Stainless steel fruit knife 
Straws, st-----and cherry sticks 
M----cured to crush known sugar orange peel) swizzle stick 
Champagne cooler, stopper - to avoid less of --- 
Muslin or funnel 
Good supply of practical glassware 
Glass cloth & serviettes 
Cocktail napkins and coasters 
Plastic or glass stirrers 
Chopping boards
KITCHEN SUPPLIES 
Olivies 
Mara Schino 
Wercester Shine --- 
Ketchup 
Tabasco 
Salt and Pepper 
Celery salt 
Cinnamon 
Mutmeg 
Cloves 
Angostura Bitters 
Vanilla essence 
Tomato juice 
Celery 
Coffee beans 
Cube/Castor sugar 
Demerara Sugar 
Eggs 
Cream 
Mint 
Cucumber ----- 
Oranges, lemon, limes 
Bananas 
Straw berries 
Coconut cream 
P/A juice 
BARSTOCKS 
Brandy Lime, Lemon 
Gin Orange 
Vodka P/A 
Rum-white/dark Cocktail cherries 
Tequila Celery Salt 
Scotch Ge-----syrup 
Vermonth-dry/sweet Club Soda 
Cheery Tonic water 
Taway port Dry ginger ale 
Cointreau or triplesee Cola 
Creme de methe Lime juice cordial 
Kahlna or tia maria Lemonade/7up
Creme de ca--- Grate mutmeg 
Kumnel Tamota juice 
Advocoat P/a juice 
Creme de ----- Coconut cream 
Malibu Angonstusa bitters 
Peach schnapps 
TERMS 
BLEND 
Put the ----into the electric blender, add crushed ice if required by the recipe or 
blend until the required consistency is achieved. Pour unstained into a suitable 
glass. 
BUILD 
Pour the necessary --- directly into a suitable glass without any pre-mixing add ice 
only if required by the recipe. Mixed drinks made in the way are usually served 
with a stirrer. 
FROSTING/RIMMING 
A glass is frosted or summed by rubbing the ---with a piece of moist fruit and dipping 
the aim in the frosting substance ice sugar salt, chocolate strands, melted chocolate 
etc. 
SHAKE 
Put ice in to the cocktail shaker & pour in the necessary ----. Shake shortly and sharply 
unless otherwise instructed and strain into required glass. 
STIR 
Put ice into the chilled mixing glass and pour in the necessary --- stir until cold and strain 
into the required glass. 
SPIRAL 
The complete peel of a fruit cut in spiral form. 
STIR IN 
When topping with the final -----use the kar spoon to stir as it is added.
TWIST 
A long rest trusted in the centre and normally dropped into the drink. 
ZEST 
A small thick piece of citrus peel with as little pith as possible. The essential oil is 
squeezed on top of the drink and it is optional whether the rest is then chopped into 
the drink. 
MUDDLING 
Crust mint ----etc, etc usually wooden spoon - in this case a bar spoon 
CHILLOUT 
Always drill a glass before you fill it. There are basically 3 ways to make a glass cold: 
· Put the glasses in the refrigerator or freezer a couple of hours before using them. 
· Fill the glasses with crushed ice just before using 
· Fill the glasses with cracked ice and stir it around before pouring the drink. 
THE SAVOY COCKTAIL BOOK 
HANDLING GLASSWARE 
· Always use an ice scoop and not the glass itself----s-----of glass always chip off when 
dipped into an ice well and your glasses become unclear after a while. 
· If you accidentally break a glass near ice, always ----away all the ice. When glass 
shatters, pieces go everywhere. You really don’t want pieces of glass in your drink. 
· Never take a hot glass and add ice into it. This ---- cause the glass to shatter due to 
thermal shock. 
· Mechanical shock occurs when -----2 glasses together. One of them will almost 
always break. 
· If you carry the glasses by the stem or the base you avoid finger prints where people 
drink from, and you will have more support carrying the glass.

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Bar management

  • 1. BAR MANAGEMENT ------------------------------------------------------------------------------------------------------ Bar Service Standards  Always be clean & tidy  Since your hands are in constant view, pay special attention to your fingernails.  Ice is essential for all cocktails. See that you have plentiful supply and that is always clean & clear.  Never re-use ice cubes after shaking a drink. They spoil the next drink.  Sprinkle ice cubes with a few glasses of luke warm water to remove the snowy look.  Use enough ice wherever indicated. Warm drinks are never liked nor appreciated.  Poor ice will ruin a good drink. Nothing absorbs odour more readily than ice. If exposured to foreign odour while being processed. The ice absorbs the same. Ice are of 3 types a) Cube ice b) Shaped ice c) Crushed ice.  Use tongs or perforated spoons to pick up ice cubes - never fingers  To prepare a tasty & pleasing drink, quality liquor should be used. Equally important is necessary to use a quality mix with good carbonation. All mixed should be pre-chilled.  Make sure that pitted olives are washed before using.  One will get a good deal more juice from lemons & oranges if they are soaked in warm water.  Fruits covered with a damp napkin preserves them.  Cherries and olives retain their fresh look when covered in their own juice.  Only choice quality fruits to be used as fruit decoration, since they can compliment a drink. When you cut the citrus fruits, remove the white underlining, since it is bitter. Do not cut oranges too thin since they flop all over the drink.  Always handle glasses by the stem or base - never put your fingers inside a glass or near the rim.  Fresh mint, should be wrapped in damp cloth. Under refrigeration for aroma and crisp appearance.
  • 2.  Where the use of a fresh egg is called for, always break into another glass before using, thereby checking the freshness.  When a drink is shaken which requires an egg, whole cube of ice should be used . It breaks up the egg and help it blend into t he drink.  Glassware should be more than clean - They should be sparkling. Use 2 towels - one for drying, the other for polishing.  A bartender should always carry the tools of his trade match box, a waiters friend knife, a cigar cutter, a pen/pencil.  Glasses need to be specially checked for lipstick stains.  Measuring should be done on the bar counter.  The bottles should be placed back in the proper places after use. The practice will make it easier when the brand is called for the next time.  Sugar of all kinds is necessary in cocktail bars. Ensure it is dry & uncaked. Sugar is hard to dissolve in alcohol. Therefore a splash of water to dissolve it before addition to other ingredients of the drink helps.  All bar tools and accessories to be promptly washed after use - mixing glass, cocktail shaker, bar spoon, strains, shot glass etc.  Ensure a cocktail napkin is served with every drink. Little gestures pay huge dividends.  Make sure that the label on the bottle is turned so that the guest can see it.  Use the correct glass for each drink. Part of the guest’s enjoyment comes from sipping it from the correct glass.  Ensure that the bartenders are fast, accurate & neat  When you open a soda, till the bottle. It conserves the sparkle.  Never put an effervescent ingredient into your shaker, mixing glass or liquidizer  Sequence to be used whilst making a cocktail is - Prepare the glass - Prepare the garnish - Prepare the cocktail by pouring the liquor last.  In a mixed order of drinks, always make the cocktail last, so that they can be served fresh - since the mixture can separate if left for too long.  Emphasize the importance of remembering a favorite brand or mixed drink of your regular guests. It is a compliment that they appreciate. Remembering their names is just as important.  The guest who come alone tends to get impatient quickly observe and serve ‘loners’ as quickly as possible.  In the cocktail glasses, because drinks served in chilled glasses hold together without evaporation longer & give greater satisfaction to guests. A frosted glass adds a special taste on its own to the drink.  Ensure that cocktail recipes use followed exactly.  As you finish pouring a drink, twist the bottle. It prevents spillage  Pour the cheapest ingredient into a mixing glass or a cocktails shaker first. If you make a mistake, you will have wasted only the cheapest, and not the most expensive.
  • 3.  Never fill a glass to the brim. Spillage will result in a messy counter/table/spoilt Clothes.  Check glasses regularly for chipped edges.  Great bartenders organize their mise-en-place of work at a regular pace with minimum movement.  Showmanship is as important in the bar as in any dining area. It can be done in many ways - in preparing the drinks and serving them with a flourish or even in the polishing of a glass by holding it up to the light.  A rubber mat on the floor will make the bar-area slip resistant.  Keep tables supplied with clean ash-trays at all times  ‘Sell’ cocktails you know you make well.  Profit margins should always be kept in mind  It is dangerous and bad taste to allow a champagne cork to ‘pop’ on removal.  It is acceptable in a busy bar to use your own pre-mixes such as a ready seasoned tomato juice for Bloody Mary’s, a sour pre-mix of lemon juice, gomme syrup & egg white.  Decoration of a cocktail and mixed drink is a matter for the individual. Apart from being expensive, it makes a drink look ludicrous.
  • 4. THE OBEROI CENTRE OF LEARNING AND DEVELOPMENT MANAGEMENT TRAINING PROGRAMME SUBJECT : COCKTAILS BY : HARI NAIR Food and Beverage Management ------------------------------------------------------------------------------------------------------ HISTORY · The first cocktail book might be said to be the 17th Century publication which describes drinks of singular complexity. · These were medicinal in intention · The work ‘cocktail’ was defined in print as a mixture of spirits, sugar, water and bitters in an American magazine,1806. · The term cocktail is today accepted as a generic name for all mixed drinks. · The bartender understands a cocktail to be a short drink of approx. 31/2 oz to 4oz anything larger would be called a mixed drink or long drink BAR DESIGN SPACE · The ideal distance b/w the back of the bar counter and the back cupboard is 100 - 110 cms · The length of bar counter depends upon the no.of persons required to work behind the · counter, however each person should have his own station. PLUMBING Hot and cold water is essential -----should be of the sw----kind Ice smiles should have drain plugs Drinks should be of stainless steel
  • 5. REFRIGERATIONS Defrosting should be done regularly Refrigerators with 2 doors (one on either side) should be considered BAR COUNTER Guest side - 42” Barman side = 34 - 36” Guest side should be padded Foot rails adds to the comfort of the guest. BAR EQUIPMENT Boston shaker Standard shaker - glass, strainer, cap. Mixing glass The strainer( ) Bar spoon - twisting & muddling Blender Waiters friend/Cork screw Ice pick Ice scoop or tongs Fermit tongs with fork Plastic buckets for transporting ----- Bottle ship or empty cases Crown cork bottle opener Bitters bottle Electric drink mixer Electric juice e------or hand squeezer Spirit measures - optical measures Stainless steel fruit knife Straws, st-----and cherry sticks M----cured to crush known sugar orange peel) swizzle stick Champagne cooler, stopper - to avoid less of --- Muslin or funnel Good supply of practical glassware Glass cloth & serviettes Cocktail napkins and coasters Plastic or glass stirrers Chopping boards
  • 6. KITCHEN SUPPLIES Olivies Mara Schino Wercester Shine --- Ketchup Tabasco Salt and Pepper Celery salt Cinnamon Mutmeg Cloves Angostura Bitters Vanilla essence Tomato juice Celery Coffee beans Cube/Castor sugar Demerara Sugar Eggs Cream Mint Cucumber ----- Oranges, lemon, limes Bananas Straw berries Coconut cream P/A juice BARSTOCKS Brandy Lime, Lemon Gin Orange Vodka P/A Rum-white/dark Cocktail cherries Tequila Celery Salt Scotch Ge-----syrup Vermonth-dry/sweet Club Soda Cheery Tonic water Taway port Dry ginger ale Cointreau or triplesee Cola Creme de methe Lime juice cordial Kahlna or tia maria Lemonade/7up
  • 7. Creme de ca--- Grate mutmeg Kumnel Tamota juice Advocoat P/a juice Creme de ----- Coconut cream Malibu Angonstusa bitters Peach schnapps TERMS BLEND Put the ----into the electric blender, add crushed ice if required by the recipe or blend until the required consistency is achieved. Pour unstained into a suitable glass. BUILD Pour the necessary --- directly into a suitable glass without any pre-mixing add ice only if required by the recipe. Mixed drinks made in the way are usually served with a stirrer. FROSTING/RIMMING A glass is frosted or summed by rubbing the ---with a piece of moist fruit and dipping the aim in the frosting substance ice sugar salt, chocolate strands, melted chocolate etc. SHAKE Put ice in to the cocktail shaker & pour in the necessary ----. Shake shortly and sharply unless otherwise instructed and strain into required glass. STIR Put ice into the chilled mixing glass and pour in the necessary --- stir until cold and strain into the required glass. SPIRAL The complete peel of a fruit cut in spiral form. STIR IN When topping with the final -----use the kar spoon to stir as it is added.
  • 8. TWIST A long rest trusted in the centre and normally dropped into the drink. ZEST A small thick piece of citrus peel with as little pith as possible. The essential oil is squeezed on top of the drink and it is optional whether the rest is then chopped into the drink. MUDDLING Crust mint ----etc, etc usually wooden spoon - in this case a bar spoon CHILLOUT Always drill a glass before you fill it. There are basically 3 ways to make a glass cold: · Put the glasses in the refrigerator or freezer a couple of hours before using them. · Fill the glasses with crushed ice just before using · Fill the glasses with cracked ice and stir it around before pouring the drink. THE SAVOY COCKTAIL BOOK HANDLING GLASSWARE · Always use an ice scoop and not the glass itself----s-----of glass always chip off when dipped into an ice well and your glasses become unclear after a while. · If you accidentally break a glass near ice, always ----away all the ice. When glass shatters, pieces go everywhere. You really don’t want pieces of glass in your drink. · Never take a hot glass and add ice into it. This ---- cause the glass to shatter due to thermal shock. · Mechanical shock occurs when -----2 glasses together. One of them will almost always break. · If you carry the glasses by the stem or the base you avoid finger prints where people drink from, and you will have more support carrying the glass.