Superfast Business - offers fully funded support to help ambitious businesses in the South West with a focus on rural areas identify, maximise and profit from the opportunities that superfast broadband and new technologies present. They have a team of expert advisers, a programme of events on hot topics offering inspirational insights and practical solutions and access to IT specialists and knowledge.
The service is aimed at businesses who have heard superfast broadband is coming to their area or are already experiencing good connection speeds and fulfill ERDF eligibility criteria.
Register on their website today to see if your business is able to access the full support package and keep up to date with the latest technologies and information.
w: www.superfastbusiness.co.uk
e: info@superfastbusiness.co.uk
t: 0845 603 8593
2. Serco Internal
What is superfast business?
• Superfast Business is a European Funded programme of fully
funded business support for SMEs
• Delivered by Peninsula Enterprise, working with the Local
Authorities & Connecting Devon & Somerset broadband rollout
project
3. Serco Internal
• Business advice and specialist support to help growth businesses maximise
the opportunities of Superfast Broadband and associated technologies.
• Businesses can get support to:
– Developing an ICT strategy
– Developing your ICT network/ infrastructure
– Engaging new and existing customers
– Collaboration
– Client Relationship Management Systems
– Flexible working
– Moving your business to the Cloud
– Business Continuity
• Eligibility criteria apply to businesses accessing the service
Superfast Business Support
6. Serco Internal
1. Register on our website (which incorporates the Knowledge
Hub). www.superfastbusiness.co.uk to unlock access to a range of
resources and materials
2. Check your eligbility
3. Let us know what areas of ICT and technology you might be interested
in
4. Talk to our Client Relationship Co-ordinator to check your eligibility and
arrange an appointment with one of our dedicated Business Advisers
Next Steps
Developing an ICT strategy Developing your ICT network/ infrastructure
Engaging new and existing customers Collaboration
Client Relationship Management Systems Flexible working
Moving your business to the Cloud Business Continuity
8. Serco Internal
• www.superfastbusiness.co.uk
• twitter @superfastbiz
• Facebook www.facebook.com/superfastbiz
• join our LinkedIn group 'Superfast Business SW'
• info@superfastbusiness.co.uk
• 0845 603 8593
Stay up to date
9. Serco Internal
Future Events
August 2013
21st Wednesday 10-12:30 Taunton The Future of Digital Business
28th Wednesday 10-12:30 Barnstaple The Future of Digital Business
September 2013
4th Wednesday 10-12:30 Newton Abbot Moving to the Cloud – is it you?
11th Wednesday 10-12:30 Wellington Moving to the Cloud – is it you?
17th Tuesday 10-12:30 Bideford Get the Most out of Online Marketing
18th Wednesday 10-12:30 Dartmouth The Battle of the Tablet Device
25th Wednesday 10-12:30 Cullompton The Battle of the Tablet Device
October 2013
2nd Wednesday 10-12:30 Paignton Implementing Flexible Working
9th Wednesday 10-12:30 Shepton Mallet Implementing Flexible Working
11. Serco Internal
4th age of technology
1. Productivity - Office
2. Network - connection
3. Digital – 2.0 connection through web
4. Post PC – tablet and mobile
12. In 3 years tablets have overtaken
smartphones in the amount of traffic
they drive to websites
Internet users view 70% more pages on
a tablet device than on a smartphone
13.
14. - Q2 2013 iOS and Android accounts for
over 90% of mobile browsing in UK and
US and UK iOS is slightly ahead of
Android.
15. Tablet browsing 77%
of the share in the six
countries
measured, and
continues to increase
its share
16. From August 2012 to February 2013.
There was a 200% average
growth in readers of digital publishing
apps.
Digital publishing
17. • One third of all likes on Facebook
now occur via a mobile device.
• the mobile share of Facebook ―likes‖
jumped 56% between December
2012 and January 2013.
Social media
18. Serco Internal
How are tablets changing the way we do business?
• 95% of employees say they use personally purchased devices
for work use
• With or without IT‘s blessing, tablets users are using their devices
for work purposes
19. Serco Internal
How are tablets changing the way we do business?
• It‘s the thing that has
• Jumpstarted the cloud revolution
• Defined mobile working
• Increasing innovation at all levels
• Transforms face-to-face sales and marketing
• Simplifies point-of-sale and customer service
20. Serco Internal
Are tablets new? Why now?
• No, it‘s just ‗grown up‘
• Natural evolution of technologies & approaches
– virtualisation, automation, integration, and utility computing
• The revolution is around how IT resources are managed and
delivered
23. Serco Internal
1. Tablet devices & platforms
2. Day in the life of a tablet for business
3. Innovative use of tablets
4. Data solutions 3g, wifi, mifi
5. Accessories
26. Serco Internal
Apple iPad
The iPad with Retina Display
• Size: 9.5‖ tablet
• Operating system: iOS
• Price: from £399
• Display: 2048x1536 Pixel Retina
display
• Storage: from 16GB
• Outputs: accessories
• Camera: Front and rear 5.0 MP
• Weight: 652g
• Battery life: 9 hours
• Processor:Quad core1.4GHz A6X
It doesn‘t have a native file
structure and outputs are limited.
Bluetooth for connections to
keyboard and mouse
27. Serco Internal
Samsung Galaxy Tab 2
The Samsung Galaxy Tab 2
• Size: 10.1‖ tablet
• Operating system: Android
• Price: £160
• Display: 1,280 x 800
• Storage: 16GB, microSD slot
(boost to 32GB)
• Outputs:
• Camera: Front and rear 3MP
(VGA)
• Weight: 588g
• Processor: dual-core 1GHz
ARM 9 processor
Slightly bigger screen, and can
add more memory through SD
card
28. Serco Internal
Dell Latitude 10
The Dell Latitude 10
• Size: 10‖ tablet
• Operating system: Windows 8
• Price: from £375 -£560
• Display: 1,366 x 768
• Storage: from 64GB & SD memory
card
• Outputs: USB port, mini HDMI out
• Camera: Front and rear XMP
• Weight: 658g or 860g
• Battery life: 27 hours or 12hours
• Processor: 1.8GHz Atom Z2760
Runs native Office applications
Windows based office environment
and connects straight into a SBS
Windows server environment.
Comes with a powered desktop
dock (for USB keyboard) with a
Gigabit Ethernet socket and a
stylus for note-taking and
handwriting recognition.
30. Serco Internal
Microsoft surface Pro
Dell latitude 10
Lenovo Yoga
Samsung Galaxy tab
Nexus 10 or 7
LG
Windows – Closed
source software
iOS – Closed source
software
Android – Open source
software, Linux based
iPad
iPad mini
31. Serco Internal
• Launched 2012
• Windows RT and Windows 8
• Full operating system – like a laptop
• Full programmes Word Excel etc
• Great for integrating into a Windows server
based business
• DOWNSIDES
• A little fiddly – Windows 8
• Not many apps
32. Serco Internal
• Launched in 2008
• From Google
• Android platform is flexible for developers
• Thousands of platform variations, can
make changes yourself.
• Lots of Apps in Google Play store
• DOWNSIDES
• Fragmented platform for enterprise rollout
• Google Play store, not vetted
• Can be tricky from out of the box to set
up
33. Serco Internal
• Launched in 2010
• Own iOS operating system now iOS 7
• Largest App store 700,000 apps and verified
• Media rich
• DOWNSIDES
• Price
• It‘s all Apple
• iPad does not come with a native user
accessible file system. Can‘t personally
copy files over to the device the way they
would to a PC‘s flash drive.
38. Serco Internal
Hootsuite & Flipboad
• Hootsuite view all social media, all mentions or search
terms you follow
• Schedule posts for the day ahead
• https://itunes.apple.com/gb/app/hootsuite-for-twitter-
facebook/id341249709?mt=8
• Flipboard
• https://itunes.apple.com/gb/app/flipboard-your-social-
news/id358801284?mt=8
• LinkedIn
Social media management tools
40. Serco Internal
• TripLog - https://itunes.apple.com/us/app/triplog-gps-
mileage-log-tracker/id585918522?mt=8
• NCP car parking -
https://itunes.apple.com/gb/app/ncp-car-park-
finder/id522639528?mt=8
• Google Maps
https://itunes.apple.com/gb/app/google-
maps/id585027354?mt=8
• Ringo
• https://itunes.apple.com/gb/app/ringgo/id342898717?
mt=8
Travelling to meetings
41. Serco Internal
iBooks
pdf of sales literature
https://itunes.apple.com/gb/app/ibooks/id364709193?mt
=8
PDF of presentations too Dropbox Keynote iBooks
(share a print open in another app) rather than
connecting device to desktop
PDF and portfolio view and share
42. Serco Internal
Elements
Elements syncs with Dropbox and has file management
system inside Dropbox /elements/client. Easily create new
folders and files
• https://itunes.apple.com/us/app/elements-dropbox-
and-markdown/id382752422
Cloud On
Use Office on tablet and save and share to
Dropbox, Google Drive or Microsoft Skydrive or Box.com
://itunes.apple.com/gb/app/cloudon/id474025452?mt=8
Note taking
43. Serco Internal
Skitch
Communicate visually during the meeting
https://itunes.apple.com/gb/app/skitch/id490505997?mt
=8
Talkboard
https://itunes.apple.com/gb/app/talkboard-by-
citrix/id691766202?mt=8
Quick Scanner - Capture the content and save to
dropbox client folder
Visualise the detail
44. Serco Internal
• Forms App
• Forms is a client of Google Forms (Google Docs). The
Form you created on your PC can be viewed in the
most suitable layout for iPhone/iPad. Works offine and
sends when online
• Create Google Form - fill in on iPad or tablet
Quote & form filling
45. Serco Internal
• Card Munch - by LinkedIn
• Turns your business cards into contacts with LinkedIn
integration.
• Easily see LinkedIn profile information for your new
contacts -- and connect with them in a single click.
https://itunes.apple.com/gb/app/cardmunch-business-
card-reader/id478351777?mt=8
New client or new contact?
46. Serco Internal
Docusign
Sign documents on the ipad
• https://itunes.apple.com/gb/app/docusign-ink-sign-
pdf-documents/id474990205?mt=8
• Securely collect information and sign
anything, anywhere, anytime, on any device.
• Identity management, authentication, digital
signature, forms/data
collection, collaboration, workflow automation and
storage.
• Integrations – including Box, DropBox, Google
Drive, Microsoft and Salesforce.com
Electronic Signature management
47. Serco Internal
• Doodle
• Arrange meeting date and times with multiple clients
• Link to your Outlook or Google Calendar
Planning next meeting
48. Serco Internal
• Video conferencing – hangouts, skype
• Google Hangouts - (email contacts are synced with
hangouts)
&
• Skype/ Microsoft Lync instant message, collaboration
• Unified Communications
Massive strides forward with superfast broadband
Remote meeting management
50. Serco Internal
• LogMeIn
• Get remote access to your PC or Mac from any
device, anywhere .
• https://itunes.apple.com/gb/app/logmein/id479229407
?mt=8
Access other devices PC or Mac
52. Serco Internal
• Eventbrite managers app
• Stay organized and check in attendees faster at your
event with Eventbrite's Entry Manager app!
• Scan tickets or look up names on your iPhone, iPod
touch, and iPad.
• https://itunes.apple.com/gb/app/entry-
manager/id368260521?mt=8#
Event attendance management
53. Serco Internal
Presentation software - Keynote for iOS
Some fonts, transitions, and builds that aren‘t
available on the iPad,
In PowerPoint on PC - SlideShark for iPad
iBooks – PDF versions of presentations
Presentation Apps
54. Serco Internal
• Connector - iPad to VGA or HDMI connector
• AirPlay mirroring (need iOS5 or above)
• Apple TV or turn a computer into an AirPlay
receiver AirServer or Squirrels‘ Reflection
Show off your presentation
56. Serco Internal
• iPad physically connected to VGA?
• Keynote Remote - use your phone as a remote
• If your iPad is physically connected to your display
• or if you want to be able to move around during your
presentation without carrying the iPad with you
• https://itunes.apple.com/us/app/keynote-
remote/id300719251?mt=8
• iPhone becomes a remote control for Keynote on your
iPad, and previews your slides.
• Must be on the same wireless network
57. Serco Internal
• Forms App
• Forms is a client of Google Forms (Google Docs). The
Form you created on your PC can be viewed in the
most suitable layout for iPhone/iPad. Works offine and
sends when online
• Save to Google Drive
Feedback form filling
59. Serco Internal
• iTunes U https://itunes.apple.com/gb/app/itunes-
u/id490217893?mt=8
Access to complete courses from leading universities and
other schools and the world‘s largest digital catalog of
free education content — right on your iPad, iPhone, or
iPod touch.
Whether you‘re majoring in molecular biology at a
university, taking Spanish in high school, or just interested
in European history
60. Serco Internal
• Podcasts App
https://itunes.apple.com/gb/app/podcasts/id52546302
9?mt=8
• Podcasts app is the easiest way to discover, subscribe
to and play your favourite podcasts. Explore free audio
and video podcasts from the Podcasts Store.
• Create personal stations that update automatically
with new episodes. Sync playlists from iTunes, or create
an On-The-Go playlist to play just the episodes
62. Serco Internal
• Sage Line 50
• https://itunes.apple.com/gb/app/sage-
50/id449575552?mt=8
• Dashboard, P&L and Headline reports provide
overview of Company Financial Position
• Immediately respond to customers by emailing or
viewing PDF invoices, quotes and sales orders
• View details and transactions for
customers, suppliers, bank accounts
• View and Create Invoices, Sales Orders, Quotations
and Customer Records
• View transactions on customers, suppliers and bank
63. Serco Internal
• Invoice ASAP (Quickbooks)
• https://itunes.apple.com/gb/app/invoice-asap-for-
paypal-quickbooks/id451228846?mt=8
• Customize Invoices -Add Your Logo
Unlimited Cloud Storage
QuickBooks & QuickBooks Online Sync
• Each invoice you create is securely stored as a unique
URL/Website.
• This web-document can be sent to customers as a
link, and displays as a web-invoice.
• This allows you and your customers to view signatures &
photos and hear voice memos attached to the invoice.
You can link your web-invoices with PayPal or an
existing merchant account for web payments. You can
also mark invoices as paid in the field with the mobile
app.
64. Serco Internal
Square Card Reader/Huddle Buy
• receive payments from cards….2.75% per swipe for
Visa, American Express, MasterCard and Discover. No
contracts, monthly fees or merchant accounts. Funds
are deposited into bank account the next day.
PayPal
• Access your account info, Tap to pay and order from
phone, Pay using PayPal at local shops.
• Pay back friends instantly or collect money
• https://itunes.apple.com/gb/app/paypal/id283646709?
mt=8
70. Serco Internal
Mobile 3G
• 3G enables devices such as mobile phones and mobile dongles to deliver
broadband-speed internet.
• Download speeds of up to 21Mb and upload speeds of up to
1.76Mb via a mobile dongle, USB modem or MiFi.
• Ave speed? 1.5Mb
• 3G is good for - emails, maps, Facebook, low quality
YouTube, Skype calls, Twitter and other low-level application
• 2G (dial up) 3G broadband 4G superfast
71. Serco Internal
• How can I use 3G?
• Through 3G enabled some tablets….
• OR creating a Mifi hotspot
72. Serco Internal
4G
What is 4G?
• Faster and fatter
• Promised speeds of up to
– 100Mb at high speed (driving or train)
– 1Gb low speed (sitting or walking)
• Offering around 40Mb in UK – reality 20Mb
• 4G uses LTE spectrum
• 800Mhz – long distance, not impacted by obstacles, ideal for
rural areas
• 2.6Ghz – shorter distance – ideal for city centres
74. Serco Internal
3G vs 4G
downloading 3G 4G
Downloading YouTube
homepage
3.6 s 1.8 s
Downloading a music track 8.6 s 4.3s
Loading Facebook news
feed
5.3 s 2.4 s
Uploading 100 photos to
Flickr
7m 46s 4m 5s
Download Hunger Games 41m 06s 14m 53s
Source OPUS EE September 2013
77. Serco Internal
• 10 Android Apps you won‘t find on an iPad
• http://android.appstorm.net/roundups/awesome-android-
tablet-apps-you-wont-find-on-the-ipad/
78. Serco Internal
Deploying iPads across an organisation
• Apple generally has its own way of doing things, and device
management is no different. You can use configuration profiles
for iPad administration, similar to the way you useGroup
Policy to manage Windows computers, but the level of control
you have over iPads with configuration profiles isn't as deep.
You can take actions to lock out the App Store, install
certificates, disable features such as Web browsing and instant
messaging, and even lock down the screen to a single app in
kiosk situations. The configuration profile also enables you to
preconfigure accounts such as the mail client,Wi-Fi networks,
and virtual private networks.
• The configuration profile is really just an XML file that contains
the custom details about the settings required for the iPad. To
distribute these settings, an Apple utility called Apple
Configurator has three modes -- Prepare, Supervise and Assign -
- that follow the lifecycle of the tablet.
80. Serco Internal
Roll Out
• The Government ambition is to have the best
Superfast Broadband Network in Europe by 2016.
• By 2014 two thirds of UK premises (residential and
business) will have access to superfast broadband
• Improved broadband (>2mbps) to every business
and community across Devon and Somerset by 2016
• Faster broadband (>20mbps) to at least 90% of the
area by 2016
82. Serco Internal
How will the Roll Out Work?
• Contract signed 29 January 2013
• Eleven implementation phases with implementation
completing late 2016
• 6 – 9 months average to survey, design and plan per
phase. The survey and planning process has started.
• 3 – 9 months average deployment per phase. First
cabs forecast to be deployed and first services
available to businesses & residents by year end 2013.
83. Serco Internal
Areas announced:
• Moretonhampstead,
• Holsworthy,
• Sticklepath (near Okehampton), (Started 3 months early)
• Bradford on Tone, (Started 3 Months Early)
• Bishops Lydeard,
• Creech St Michael
• Monkton Heathfield (near Taunton)
Notes de l'éditeur
Competitive advantage through take-up and exploitation of SFBBIncreased productivityImprove access to new markets and business opportunitiesIncrease competitive advantage for businesses in rural locationsMore flexible and environmentally friendly working practicesIncreased opportunity for innovationEfficiency and timesaving
Here are a list of events that are already organsiedContact maddi or sue for more information
A hands-on exploration of all the possibilities and functions of tablet devices. Find out how you can use them to their full potential and which device suits your business best. The topics covered in this workshop will include: • Introduction to the main tablets for business use • How tablets are changing the ways we do business • The big 3 operating systems and their integration with business • Best buys for business • Ways to use tablets for your business • Top business peripherals and apps and their uses • We’ll bring along different tablets for you to try outAbout cosmicAbout meFire AlarmTell me a bit about youToday im going to take you through…Hints tips ideas in maximising your customers online experience
The State of Mobile Benchmark report- Q2 2013 http://success.adobe.com/assets/en/downloads/whitepaper/13926_di_mobile_benchmark_final.pdf
The State of Mobile Benchmark - Q2 2013 Adobe Digital Index
The State of Mobile Benchmark - Q2 2013 iOS and Android accounts for over 90% of mobile browsing in UK and US and UK iOS is slightly ahead of Android.
iOS dominates tablet browsing with over 77% of the sharein the six countries measured, and continues to increase its share of tablet visits. In the U.S., iOS grew by nearly 10% year-over-year with therelease of the iPad 3 in March 2012, and iPad 4 and Mini in November 2012
Reading newspapers and magazines onlinePublishers of digital print content are enjoying steady growth in readership due in part to release of new devices and further adoption of digital magazines.The findings:• From August 2012 to February 2013, there was a 200% averagegrowth in readers of digital publishing apps.
Engagement on mobile devicesMobile accounts for a growing share of social media engagement. Mobile consumers like the strides Facebook is making to improve the user experience on smartphones and tablets. The findings:• One third of all likes on Facebook now occur via a mobile device. • After a slight dip at the end of 2012, the mobile share of Facebook“likes” jumped 56% between December 2012 and January 2013.The opportunity:Mobile and social go hand in hand. Use mobile specific offers on social media channels to reinforce this natural affinityEngagement on mobile devicesMobile accounts for a growing share of social media engagement. Mobile consumers like the strides Facebook is making to improve the user experience on smartphones and tablets. The findings:• One third of all likes on Facebook now occur via a mobile device. • After a slight dip at the end of 2012, the mobile share of Facebook“likes” jumped 56% between December 2012 and January 2013.The opportunity:Mobile and social go hand in hand. Use mobile specific offers on social media channels to reinforce this natural affinity
While many traditional marketing methods have been disrupted or killed off by changing tech trends, the rise of tablets has been a surprising boon to at least one venerable marketing strategy—one-on-one sales presentations. Tablet presentationsare a lot more hip than the old flipbooks that sales reps have carried in the past, and allow presentations to include more depth of content. And when the representative has closed the deal, he or she can accept payment right on the spot with a credit card reader hooked into his tablet’s USB port.
Although iPad popularized the concept of tablet computing, the tablets have been around since late 1980’s. The infographic depicts the evolution of tablet PCs.
Tablets are the fastest adopted computing platform in history. iPad introduces a completely new user mode and browsing experience. A revolutionary User Interface and has been a paradigm shift in computing
Android is Google version of Linux current version jelly Bean – next is KitKat –because not deisngingsoftawar e nd hardware algonside, sometimes there is an element of shoe-horning
Windows RT – no upgrade path – will get droppedMicrosoft: Great network and application interoperability if your business is a Microsoft shop. Ease of access to Office products and a great user experience. However, it lacks a vibrant user and developer community today. So, if you’re looking to extend the user experience through applications, you will currently need to look elsewhere. - See more at: http://www.npengage.com/mobile-computing/the-best-tablet-for-business-use/#sthash.LeVPlxqO.dpuf
Android: Possibly the most open system from a customization aspect, Android devices have the user and developer community that Microsoft lacks. In my experience, they require a bit more of an advanced user, though. And, they lack direct support for key Microsoft Office products. - See more at: http://www.npengage.com/mobile-computing/the-best-tablet-for-business-use/#sthash.LeVPlxqO.dpuf
Apple: Apple easily wins the fight for overall usability and network of developers, in my opinion. There is an extensive list of business applications available for iOS devices, making it easy to extend this table to do more than Internet browsing and word processing. It is not an open platform, however, and does not have easy integration into Microsoft Exchange/Sharepoint-based businesses. - See more at: http://www.npengage.com/mobile-computing/the-best-tablet-for-business-use/#sthash.LeVPlxqO.dpuf
% of people have communicated through social media before communicating with their partner
http://www.docusign.co.uk/ Video available if Wifi
2.75% per swipe for Visa, American Express, MasterCard and Discover. No contracts, monthly fees or merchant accounts. Funds are deposited into bank account the next day.
By 2014 government want two thirds of uk premises to have superfast24MBitss per second most peopleBut some will be lucky enough to get direct to home internet which will be much faster.Most of us currently have low upload but upload speeds will be much higher
This shows in grey and black where it is already available.Without this scheme the white areas wouldn’t have superfastThe white areas is where will be covered
BT signed the contract 29th JanuaryJust announced the first communities11 phases of roll out across south west