What Millennials Want?

SurveyCrest
SurveyCrestBusiness Development Manager at SurveyCrest à SurveyCrest
What Millennials Want?
Entering into 2016, all that bus
inesses need to know about Mi
llennials as Customers.
Did you know 2016 is the year
of the millennial customer?
It is estimated that millennials will
be spending $200 Billion annually,
by 2017.
As consumers, millennials are expected to spend
$10 Trillion over their lifetime.
Let’s put these facts into perspective…
There are about 80 Million millennials in
the USA alone.
Millennials make up some 25% of the US population
and thanks to immigration, they’re on rise.
And do we need to mention that Millennials
are highly commanding with influence on b
uying decisions of different demographic c
ohorts?
Meaning it's time to learn and u
nderstand What Millennials
Want?
1. Millennials love automation.
2. Millennials are least loyal to brands.
3. Millennials crave personalized experience.
Find out what your Millennial
Customers crave.
CREATE A SURVEY TODAY
4. Millennials appreciate the ease of tech.
5. Millennials prefer experiential environments.
6. Millennials are mobile shoppers.
7. Millennials care about causes.
8. Millennials want to collaborate with the brand.
9. Millennials hate gumming up due to
old or ineffective processes.
10. Millennials are more informed.
11. Millennials express online. So,
social decision making is a norm.
Is your customer experience ready to serve millennials?
1 sur 22

Contenu connexe

Tendances(20)

10 Brian Solis Quotes by Prezly10 Brian Solis Quotes by Prezly
10 Brian Solis Quotes by Prezly
Brian Solis27.9K vues
What makes a Destination?What makes a Destination?
What makes a Destination?
James Farnell71.1K vues
Systematically Rising Above the NoiseSystematically Rising Above the Noise
Systematically Rising Above the Noise
Mathew Sweezey1.9K vues
17 digital trends for 2017 by @FrojdAgency17 digital trends for 2017 by @FrojdAgency
17 digital trends for 2017 by @FrojdAgency
Fröjd Interactive5.6K vues
15 Millennial Mobile Statistics 15 Millennial Mobile Statistics
15 Millennial Mobile Statistics
Total Youth Research34.8K vues
Aimia 2015 Global Loyalty LensAimia 2015 Global Loyalty Lens
Aimia 2015 Global Loyalty Lens
Aimia - Global Loyalty Trends1.5K vues
SMASH Keynote: The Infinite Future SMASH Keynote: The Infinite Future
SMASH Keynote: The Infinite Future
Mathew Sweezey53K vues
Content Marketing 2016 TrendsContent Marketing 2016 Trends
Content Marketing 2016 Trends
Aashish Chopra3.3K vues
Is your company future fit?Is your company future fit?
Is your company future fit?
National Retail Federation959 vues

En vedette(20)

Customer Journey Mapping and CX ResearchCustomer Journey Mapping and CX Research
Customer Journey Mapping and CX Research
Marc Stickdorn258.9K vues
Visual Design with DataVisual Design with Data
Visual Design with Data
Seth Familian2.9M vues
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging Challenges
Aaron Irizarry1.1M vues
Build Features, Not AppsBuild Features, Not Apps
Build Features, Not Apps
Natasha Murashev389K vues

What Millennials Want?