Ticket trends 2013-2018

1. +6%
+12%
+15%
% Increase from year to year
600,000
625,000
650,000
675,000
700,000
725,000
750,000
775,000
800,000
825,000
850,000
Incoming Calls/Tickets
798,002
805,256
775,135
791,516
821,261
273,990
2013
2014
2015
2016
2017
2018
Oklahoma One-Call System, Inc.
As of April 30, 2018
+8%
% incr/decr from year to year
+2%
-4%
+1%
+4%
+5.2%

2. +3%
+9%
+11%
% Increase from year to year
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2013 64,413 53,186 64,884 68,568 70,258 68,256 73,336 73,420 68,747 74,779 60,431 57,724
2014 70,357 61,827 70,473 74,912 71,683 70,272 70,787 68,814 67,550 69,954 51,509 57,118
2015 60,678 54,874 66,114 67,823 60,269 74,427 71,440 67,537 68,414 68,395 58,064 57,100
2016 59,093 64,502 72,594 64,621 66,243 71,587 65,856 75,276 67,381 67,024 60,754 56,585
2017 61,281 60,354 74,136 64,594 74,726 76,985 68,912 77,254 67,966 74,444 65,294 55,315
2018 68,254 57,507 73,095 75,134
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
Oklahoma One-Call System, Inc.
Incoming Tickets - Trend by Month

3. +3%
+10%
+21%
% Increase from year to year
4,000,000
4,200,000
4,400,000
4,600,000
4,800,000
5,000,000
5,200,000
5,400,000
5,600,000
5,800,000
6,000,000
6,200,000
6,400,000
Outgoing Notices/Tickets
5,980,963
6,141,957
5,757,571
5,877,298
5,197,550
1,742,571
2013
2014
2015
2016
2017
2018
% incr/decr from year to year
Oklahoma One-Call System, Inc.
As of April 30, 2018
+13%
+3%
NOTE:
2017 - changed from
# of Transmissions
to # of Tickets
- 6%
+2%
-12%
+6.4%

4. +3%
+9%
+11%
% Increase from year to year
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2017 385,869 380,497 466,355 405,450 470,419 480,377 436,267 490,897 434,337 474,088 418,044 354,950
2018 431,519 368,158 465,196 477,698
200,000
250,000
300,000
350,000
400,000
450,000
500,000
550,000
Oklahoma One-Call System, Inc.
Outgoing Tickets/Transmissions - Trend by Month
(2017 changed from notifications to tickets)

5. 47,948
53,719
61,595
66,500
67,105
64,595
65,960
68,438
68,498
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
2010 2011 2012 2013 2014 2015 2016 2017 2018
Avg # of Incoming Tickets per Month
as-of April 2018

6. 56.12%
36.02%
4.19%
0.52%
1.35%
0.08%
0.13%
1.59%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60%
Normal
Update
Emergency
Non-Compliant
2nd Notice
3rd Notice
Demolition
Others (NoChrg)
% OF INCOMING LOCATE REQUESTS BY TICKET TYPE
YTD through April 2018

7. 0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
Contractor Government Resident Utility Other
Oklahoma One-Call System, Inc.
Incoming Locate Requests by Company Type
As-of April 30, 2018
2013
2014
2015
2016
2017
2018
4% 7%
12%
8%
69%

8. 0
5,000
10,000
15,000
20,000
25,000
30,000
2018 Incoming Tickets by Work Type
As-of April 30, 2018

9. -60%
-50%
-40%
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
60%
Electric
Gas
Water/FireHydnt
Telephone
Cable/SatelliteTV
Fence/Gate
Pipeline
Bridges/Roads/GuardRail
Septic/Sewer
Landscaping/Planting/DirtWork
NewSrvc-Water/Sewer/Gas
FiberOpticLine
Pole(s)/Signs/Signals
Foundtn/Paving/Drivwy/Sidewlk
NewConstruction
Drainage/FrenchDrain/Conduit
StormShelter
OilField
Sprinklers/Irrigation
Ditchwork/Culvert
SoilTests
ConcreteRemoval/Demolition
Pond/Pools/Waterways
DamageReport
Others
Incoming Tickets by Work Type
Difference from YTD 2017 to YTD 2018
thru APRIL

10. 0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
2013
2014
2015
2016
2017
2018
1.4%
0.8%
1.0%
0.4%
22.9%
32.0%
41.3%
39.6%
37.6%
37.5%
36.1%
33.4%
57.3% 59.5% 61.4% 62.1%
41.0%
34.6%
% Fax/Portal Tickets
% Call Tickets
% Web Tickets
Oklahoma One-Call System, Inc.
Trends by Ticket Source
As of April 30, 2018
NOTE: Portal Update Tickets
Started Mar 2017

11. 7.49 7.63 7.43 7.43
6.33 6.36
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
8.00
9.00
2013 2014 2015 2016 2017 2018
Avg Outgoing Tickets NOTE:
2017 - changed from
# of Transmissions
to # of Tickets

12. 4.1%
27.2%
-16.3%
7.8%
-0.1%
4.3%
-30% -25% -20% -15% -10% -5% 0% 5% 10% 15% 20% 25% 30%
SW-Great Plains
S-Chickasaw
SE-Kiamichi
Central-Frontier
NW-Red Carpet
NE-Green Cntry
Incoming Tickets by PEDPC Council Area
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL
95%
57%
51%
96%
77%
117%
161%
0% 20% 40% 60% 80% 100% 120% 140% 160% 180%
HUGHES
ADAIR
DEWEY
JOHNSTON
MURRAY
ROGER MILLS
TILLMAN
Central
-
Frontie
r
NE-
Green
Cntry
NW-
Red
Carpet
S-
Chicka
saw
S-
Chicka
saw
SW-
Great
Plains
SW-
Great
Plains
Incoming Tickets by PEDPC Council Area
Counties/Areas with Largest APRIL

13. 17%
0%
45%
95%
14%
-11%
9%
-16%
6%
9%
-11%
25%
-40%
-20%
0%
20%
40%
60%
80%
100%
CANADIAN
CLEVELAND
GRADY
HUGHES
LINCOLN
LOGAN
MCCLAIN
OKFUSKEE
OKLAHOMA
PAYNE
POTTAWATOMIE
SEMINOLE
Central Oklahoma - Frontier
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL

14. 57%
6% 8%
3%
-11%
38%
12%
-2%
11%
-12%
25%
-19%
-3%
-16%
17%
7% 5% 6%
-40%
-20%
0%
20%
40%
60%
80%
100%
ADAIR
CHEROKEE
CRAIG
CREEK
DELAWARE
MAYES
MCINTOSH
MUSKOGEE
NOWATA
OKMULGEE
OSAGE
OTTAWA
PAWNEE
ROGERS
SEQUOYAH
TULSA
WAGONER
WASHINGTON
NE Oklahoma - Green Country
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL

15. 2%
-28%
26%
13%
-11%
-52%
43%
4%
-29%
21%
117%
-7%
161%
-39%
-80%
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
BECKHAM
CADDO
COMANCHE
COTTON
CUSTER
GREER
HARMON
JACKSON
JEFFERSON
KIOWA
ROGERMILLS
STEPHENS
TILLMAN
WASHITA
SW Oklahoma - Great Plains
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL

16. 39%
7%
96%
-4%
3%
77%
23%
-20%
0%
20%
40%
60%
80%
100%
CARTER GARVIN JOHNSTON LOVE MARSHALL MURRAY PONTOTOC
South Oklahoma - Chickasaw
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL

17. 4%
7% 5%
-18%
51%
-27%
18%
-14%
24%
-21%
15%
-30% -26%
-8%
-14% -16%
-70%
-50%
-30%
-10%
10%
30%
50%
70%
ALFALFA
BEAVER
BLAINE
CIMARRON
DEWEY
ELLIS
GARFIELD
GRANT
HARPER
KAY
KINGFISHER
MAJOR
NOBLE
TEXAS
WOODS
WOODWARD
NW Oklahoma - Red Carpet
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL

18. -9%
-5%
-27%
19%
-28%
-31%
-27%
9%
-10%
-63%
-70%
-60%
-50%
-40%
-30%
-20%
-10%
0%
10%
20%
30%
ATOKA
BRYAN
CHOCTAW
COAL
HASKELL
LATIMER
LEFLORE
MCCURTAIN
PITTSBURG
PUSHMATAHA
SE Oklahoma - Kiamicha
% of Change In Ticket Volumes
Comparing YTD 2017 to 2018 thru APRIL